Hotel Ritz Ciudad de México

Hotels
8.9 (3482 reviews)
Francisco I. Madero 30, Centro , Mexico City , mx

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with cleanliness
Limited modern amenities
Parking difficulties

Categories

Cleanliness
8.49
Some reviews mentioned cleanliness positively, but issues indicated room for improvement.
Service
9.26
Staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.3
Many reviews praised the convenient location, making it easy to explore the area.
Room Quality
8.65
Rooms were comfortable and spacious but some issues were noted with amenities.
Amenities
8.28
Some guests pointed out lack of modern amenities, affecting the overall rating.
Value for Money
8.74
Guests felt that overall it provided good value for the price paid.
Food and Beverage
9.29
Breakfast options received high praise for being varied and delicious.
Overall Experience
9.16
Despite minor drawbacks, the overall stay was enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Prime Location in the Heart of Mexico City
Hotel Ritz Ciudad de México, situated on lively Madero Street near Zócalo Square, offers classic rooms with free Wi-Fi and cable TV.

Delightful Dining Options
Indulge in authentic Mexican cuisine at the hotel's Madero restaurant or unwind with a drink at the bar. Room service is also available for a cozy night in.

Exploration at Your Doorstep
With key attractions like Bellas Artes Palace and Alameda Central Park a short stroll away, immerse yourself in the rich history of Mexico City.

Book now to experience the charm and convenience of Hotel Ritz Ciudad de México!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for guests under 10 years old. The breakfast costs 150 MXN per child.

Groups of 9 or more rooms will have different policies and other supplements may apply.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.9
Based on 3482 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.16
T
Treviño solo_traveller mx
10
Pros:

La ubicación del hotel y comodidad de las habitaciones

Cons:

Todo nos pareció genial

2026-08-15 via Nuitee
V
Victor family_with_children mx
9
MEXICO CENTRO
Pros:

su ubicación realmente céntrico, las camas muy cómodas, clima eficiente

Cons:

la puerta del baño, puede ser de cristal pero no debería ser translucido y para rematar no tiene cerradura, por lo cual no se puede cerrar

2026-08-15 via Nuitee
J
jesus extended_group mx
8
Agradezco mucho a todo el personal ya que se esfopor hacer agaradable la estancia
Pros:

La ubicación y la atención del personal

Cons:

Todo bien

2026-08-13 via Nuitee
D
Dennis solo_traveller ec
9
Pros:

La amabilidad del personal

Cons:

El restaurante podría ser mejor

2026-08-12 via Nuitee
L
Luigi solo_traveller it
8
Pros:

Posizione ottimale per visitare il centro. Area pedonale sicura e centrale. Camere spaziose ed accoglienti.

Cons:

Staff e servizi non all'altezza. Bagno da rifare.

2026-08-12 via Nuitee
S
Sandra solo_traveller us
10
Pros:

Great location near shops,museums, churches, and restaurants. Room was clean and staff very friendly.

Cons:

It didnt have a mini fridge to put drinks.

2026-08-12 via Nuitee
Y
Yves extended_group ca
9
2026-08-11 via Nuitee
A
Abraham solo_traveller mx
8
Pros:

La ubicación y las instalaciones

Cons:

Los colchones y almohadas muy incómodos

2026-08-10 via Nuitee
A
Arnel family_with_children us
9
2026-08-10 via Nuitee
M
MOTOMOCHI solo_traveller jp
7
2026-08-10 via Nuitee
J
Jenelyn extended_group ca
9
Great location. Easy walk to great museums. Safe and vibrant.
Pros:

Location

2026-08-09 via Nuitee
H
hely solo_traveller mx
9
Pros:

La ubicacion

Cons:

El tv no funcionaba

2026-08-09 via Nuitee
P
peter family_with_children gb
6
2026-08-09 via Nuitee
R
Raquel couple mx
10
2026-08-09 via Nuitee
J
Julieth couple pa
8
2026-08-09 via Nuitee
A
Alejandra family_with_children mx
10
2026-08-08 via Nuitee
J
JOSE LUIS solo_traveller mx
9
Pros:

Lo céntrico

Cons:

No hay desayuno incluido

2026-08-07 via Nuitee
V
Valadez Flores solo_traveller mx
8
2026-08-06 via Nuitee
I
Isabel couple ca
8
2026-08-06 via Nuitee
P
Pablo Sergio couple mx
10
Muy seguro
Pros:

Todo

2026-08-06 via Nuitee