Hotel Ritz Ciudad de México

Hotels
8.9 (3439 reviews)
Francisco I. Madero 30, Centro , Mexico City , mx
+52 55 5130 0160

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Issues with cleanliness
Limited modern amenities
Parking difficulties

Categories

Cleanliness
8.49
Some reviews mentioned cleanliness positively, but issues indicated room for improvement.
Service
9.26
Staff were frequently described as friendly and helpful, enhancing the overall experience.
Location
9.3
Many reviews praised the convenient location, making it easy to explore the area.
Room Quality
8.65
Rooms were comfortable and spacious but some issues were noted with amenities.
Amenities
8.28
Some guests pointed out lack of modern amenities, affecting the overall rating.
Value for Money
8.74
Guests felt that overall it provided good value for the price paid.
Food and Beverage
9.29
Breakfast options received high praise for being varied and delicious.
Overall Experience
9.16
Despite minor drawbacks, the overall stay was enjoyable and met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Prime Location in the Heart of Mexico City
Hotel Ritz Ciudad de México, situated on lively Madero Street near Zócalo Square, offers classic rooms with free Wi-Fi and cable TV.

Delightful Dining Options
Indulge in authentic Mexican cuisine at the hotel's Madero restaurant or unwind with a drink at the bar. Room service is also available for a cozy night in.

Exploration at Your Doorstep
With key attractions like Bellas Artes Palace and Alameda Central Park a short stroll away, immerse yourself in the rich history of Mexico City.

Book now to experience the charm and convenience of Hotel Ritz Ciudad de México!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that breakfast is not included for guests under 10 years old. The breakfast costs 150 MXN per child.

Groups of 9 or more rooms will have different policies and other supplements may apply.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 250 per day.

Location

Guest Reviews

8.9
Based on 3439 reviews
Cleanliness: 8.49
Service: 9.26
Location: 9.3
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.16
M
Maria Ines Claudia • family_with_children • mx
10
Confortable
Pros:

Ubicación perfecta! Limpieza muy bien, las camas muy cómodas y las habitaciones confortables. Tengo mas de 10 años hospedandome en este hotel y no lo cambio.

2026-07-21 • via Nuitee
R
RUFARO10111 • solo_traveller • za
10
Pros:

Situated at a beautiful street. The room are big and the beds extremely comfy.

Cons:

They should consider installing bidets in their bathrooms

2026-07-20 • via Nuitee
A
ALBERTO • solo_traveller • es
4
Pagaria la mitad
Pros:

La cama y la amplitud de la habitación

Cons:

Estructura vieja, accesos entre ascensor y escaleras laberinticos, habitacion hacia patio feo. El baño cutre. Ruido (golpes, musica etc...desde las 6am). Demasiado centrico (esa mala elección es a mi cuenta)...esa zona es un caos total. Desayuno orientado a mexicanos.

2026-07-19 • via Nuitee
C
Cristina • solo_traveller • mx
9
2026-07-19 • via Nuitee
R
Romin • couple • us
7
Overall good.
Pros:

All listed were good.

Cons:

Elevator buttons were not working properly.

2026-07-18 • via Nuitee
H
Hannah • solo_traveller • us
10
2026-07-18 • via Nuitee
B
Belmonte • extended_group • cr
1
Comfort
Pros:

Comodidad,ubicación

Cons:

El baño de la habitación Al bañarse se mojaba el piso externo

2026-07-17 • via Nuitee
M
Maria del Rosario • solo_traveller • us
10
Excelente ubicación
Pros:

Ubicación

Cons:

Un poco de ruido

2026-07-16 • via Nuitee
C
Cesar Silvano • solo_traveller • mx
10
Pros:

Su ubicación

Cons:

Todo estuvo excelente

2026-07-16 • via Nuitee
J
Juan Carlos • extended_group • mx
4
Pros:

Ubicación

Cons:

El baño, la puerta no contaba con seguro y de igual manera era transparente pareciendo que no tuviera puerta.

2026-07-16 • via Nuitee
E
Edwin Arnulfo • family_with_children • co
6
2026-07-15 • via Nuitee
M
Marco • family_with_children • cr
10
Perfecta
Pros:

Todo excelente limpio servicio personal amable y atento la ubicación es la mejor

Cons:

Nada todo fue excelente amables en todo momento un excelente hotel está fue mi segunda vez en el por una semana y la misma atención excelente

2026-07-14 • via Nuitee
T
Toru • solo_traveller • jp
10
2026-07-14 • via Nuitee
B
Bautista • solo_traveller • co
10
2026-07-11 • via Nuitee
E
Eluvina Yojana • solo_traveller • gt
10
2026-07-11 • via Nuitee
E
evelin • solo_traveller • mx
10
2026-07-10 • via Nuitee
C
Cambray • solo_traveller • gt
8
Gus
Pros:

La atención de porteros y servicio de restaurante.

Cons:

La recepción muy sosa, casi no saben nada. El baño estaba tapado, desde el principio pero funciono. Me imagino que con descargas diarias algo pasó. No me afecto pq era el ultimo día. Sobre vista mejor asi no había ruido.

2026-07-09 • via Nuitee
L
Liñan calera • solo_traveller • mx
9
Importante
Pros:

Todo excelente a excepcion del baño las puertas no tienen cerradura y son de vidrio no hay privacidad ..los carritos de limpieza pasan a las 8 am haciendo mucho ruido por pasillo.mas que todo la puerta de los baños no entiendo porq son asi todo lo demas excelente

Cons:

Las puertas de los baños de vidrio no hay privacidad y no tienen cerradura

2026-07-09 • via Nuitee
O
Otilia Anahi • solo_traveller • mx
10
Pros:

Ubicación

Cons:

Nada

2026-07-07 • via Nuitee
S
stephen • couple • gb
9
Very pleasant and friendly staff
Pros:

Location

2026-07-07 • via Nuitee