Riviera Inn And Suites 1000 Islands

Hotels
7.3 (781 reviews)
650 King Street East , Gananoque , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Breakfast quality
Outdated facilities

Categories

Cleanliness
6.51
Several comments on cleanliness were mixed, with specific mentions of dirtiness and tired rooms.
Service
8.48
Many reviews highlight friendly and accommodating staff, ensuring a positive experience.
Location
8.52
Reviews consistently appreciate the hotel’s proximity to local attractions and amenities.
Room Quality
6.97
Rooms received praise for size and comfort but were noted as somewhat outdated.
Amenities
7
Amenities like breakfast and pool received mixed reviews, with some noting the need for updates.
Value for Money
7.96
Guests find overall good value relative to price, though some areas can be improved.
Food and Beverage
5.51
Multiple reviews pointed out significant issues with breakfast quality.
Overall Experience
7.48
Overall, guests enjoyed their stay despite food and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:58

Property Description

Riviera Inn And Suites 1000 Islands is your ideal choice for a relaxing getaway in Gananoque.

Seasonal Outdoor Swimming Pool: Enjoy a refreshing dip in our seasonal outdoor pool.

Free Private Parking: Rest assured with our complimentary private parking facilities.

Restaurant and Bar: Indulge in delicious meals and drinks at our on-site restaurant and bar.

Book now to experience a perfect blend of comfort and convenience at Riviera Inn And Suites 1000 Islands.

Important information:

An additional charge of $15 per extra guest per night will be applied to the reservation. This fee covers the cost of additional amenities and services provided. The charge is automatically reflected in the final billing and is non-negotiable. Guests are encouraged to declare all additional occupants at the time of booking to avoid any discrepancies during check-in.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Tue, Oct 20, 2026 until Fri, May 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 781 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 5.51
Overall Experience: 7.48
J
Joel • family_with_children • fr
7
Super 👍
Pros:

L'endroit

Cons:

Le calme Super

2026-09-19 • via Nuitee
M
MAGALI • couple • fr
5
2026-09-17 • via Nuitee
B
Borgoli • solo_traveller • it
9
Pros:

Posizione comoda per raggiungere in breve tempo il porto. Collaborazione massima dello staff nel risolvere un piccolo problema di pagamento

Cons:

---

2026-09-17 • via Nuitee
R
Reynald • family_with_children • ca
8
Tout était bien.
Pros:

Proximité avec les départs pour les croisières, restaurants à proximité. Ville sympathique.

2026-09-17 • via Nuitee
E
Estelle • couple • fr
8
2026-09-16 • via Nuitee
P
patrick • extended_group • ca
7
Correct sans plus
Pros:

Moyen

2026-09-16 • via Nuitee
A
Anne-Marie • solo_traveller • ca
2
Décevant et répugnant
Pros:

L’endroit est non seulement vieux et désuet, mais sale et dégoûtant!! De toute évidence, le ménage est inadéquat. Des traces de doigts PARTOUT, la poussière, le mobilier… Ça ne rencontre absolument pas les normes minimales de propreté et j’essaie très fort de ne pas penser à la quantité de bactéries dans laquelle j’ai baigné durant mon séjour! J’osais à peine toucher les interrupteurs, le robinet, les poignées… le four micro-ondes était sale, la cafetière aussi, le contenant à glace, répugnant!
Même chose pour le déjeuner… Tout était sale. Je suis arrivée une demie-heure avant la fin et tout était vide, à peine un fond d’œufs brouillés séchés, l’autre plat du réchaud était vide et commençait à cramer… Il n’y avait rien d’autre que quelques tranches de pain sec, 3-4 yogourt et des céréales qui étaient clairement là depuis trop longtemps!
On ne m’a rien offert de plus… Je n’ai pas mangé et j’ai dû aller manger ailleurs (à mes frais évidemment!).
186$ c’est littéralement du vol et rire de vos clients!

Cons:

Voir commentaire précédent.

2026-09-13 • via Nuitee
G
Gordon • couple • ca
1
Very poor staff consideration at front desk
Pros:

Check in was poor…clerk wanted $15 more for 18 min early request to check in. He put us in a second floor room…we are in our late 70’s but the hotel was less than 10% full. I took the tv remote to the office as the channels could not be changed. He gave me used, or the same batteries that did not work

Cons:

The location was easy to find

2026-09-12 • via Nuitee
G
gérard • solo_traveller • fr
8
Pros:

personnel accueillant .
chambres confortables

2026-09-12 • via Nuitee
H
Hein • solo_traveller • nl
1
Cons:

De tv viel vanaf de wand op mijn hoofd. Resultaat: ik kreeg mijn borg van 200 canadese dollar niet terugbetaald. Dus geen enkele schuld,toch 200 dollar kwijt.

2026-09-10 • via Nuitee
L
Lynda • solo_traveller • ca
10
Pros:

Clean, quiet and spacious room. Kind and friendly front desk staff. . Garden chairs outside the door in summer. Comfortable beds, good breakfast. A great place!

2026-09-10 • via Nuitee
A
Amanda • family_with_children • ca
8
2026-09-09 • via Nuitee
M
Melanie • couple • ca
5
Just okay
Pros:

We did enjoy the bathtub and the location. The breakfast was decent, although adding protein options such as bacon or sausage would be a positive improvement.

Cons:

The mattress was significantly curved on one side, which made it very uncomfortable for my partner to sleep.

2026-09-08 • via Nuitee
D
Denise • extended_group • ca
8
Très bien
Pros:

Le confort du lit la tv et la machine à café

Cons:

Meuble un peu vieillo

2026-09-08 • via Nuitee
R
Rachieru Marian • solo_traveller • ro
10
2026-09-03 • via Nuitee
J
JT Loire • solo_traveller • fr
7
2026-08-30 • via Nuitee
N
Nathalie • couple • ca
3
Je n'y retournerai pas c'est certain!
Pros:

Situation géographique

Cons:

Bord de la toilette sali d'excrément que l'employé est venu nettoyer avec une moppe à plancher en plus de faire le plancher complet de la salle de bain avec cette merde.
Robinetterie et accessoires ternes, redevenus comme neuf après que j'ai utilisé des lingettes lysol.
Déjeuner inclus pour lequel il y avait 1 seule sorte de pain, du mauvais café, jus d'oranges, des yogourt, une petite quantité de céréales et rien d'autres. À ce compte ils seraient bien mieux de ne rien offrir.
Piscine laissée à l'abandon.

2026-08-27 • via Nuitee
N
normand • couple • ca
8
bon rapport qualité prix
2026-08-26 • via Nuitee
D
dubai1 • family_with_children • it
7
Buon rapporto qualità prezzo
Pros:

Motel vicino a qualche Km x l Imbarco! Vicinanza del Motel a tutti i servizi. Stanza nella Norma

Cons:

Nulla

2026-08-22 • via Nuitee
W
Wellie • extended_group • ca
1
Pire hôtel ever
Pros:

Si javais pu mettre une note encore plus exécrable je l’aurais fait

2026-08-21 • via Nuitee