Indianapolis Marriott Downtown

Hotels
Marriott Hotels & Resorts
8.7 (708 reviews)
350 West Maryland Street , Indianapolis , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good food quality
Cons:
Room amenities could be improved
Some cleanliness issues

Categories

Cleanliness
8.13
While generally clean, some reviews indicate areas needing updates.
Service
9.1
Multiple mentions of staff being exceptionally courteous and helpful.
Location
9.14
Highly praised for its proximity to attractions and the convention center.
Room Quality
8.59
Rooms are described as comfortable and well-maintained, though some dated aspects mentioned.
Amenities
8.62
Amenities received positive feedback, but the absence of microwaves in rooms was a minor drawback.
Value for Money
8.08
Some comments about being overcharged indicate concerns about value.
Food and Beverage
9.13
Great feedback on the breakfast quality and specific menu items.
Overall Experience
8.8
Overall, guests indicated a strong willingness to return, reflecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:59

Property Description

Convenient Location
Within walking distance of Lucas Oil Stadium and Circle Centre Mall, our hotel in downtown Indianapolis offers easy access to top destinations via the indoor walkway sky bridge.

Modern Amenities
Enjoy a flat-screen TV with premium channels, a private bathroom with upscale amenities, and in-room dining services for convenience during your stay at Indianapolis Marriott Downtown.

Fitness and Connectivity
Stay connected with free WiFi in public areas, and keep up with your workout routine using cardio equipment and free weights in our well-equipped gym. Plus, fuel up with Starbucks Coffee's selection of snacks and beverages on-site.

Book now to experience the perfect blend of comfort and convenience at Indianapolis Marriott Downtown!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

8.7
Based on 708 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.8
F
fox alpha couple ma
9
Pros:

l'hospitalité du staff
le personnel était tres accueillant surtout MOHAMED

2026-07-25 via Nuitee
C
Cisseko couple us
10
Mon Séjour à été exceptionnel
Pros:

Oui j’ai vraiment aimé

Cons:

tout été bien

2026-07-20 via Nuitee
A
Amy couple us
10
Very nice! Friendly staff!
Pros:

Very welcoming and clean

Cons:

Nothing

2026-07-20 via Nuitee
D
Debbie couple us
10
Friendly staff. Great facility. The shower was fabulous
Pros:

It was close to everything we wanted to do

Cons:

Nothing

2026-07-19 via Nuitee
M
Margaret family_with_children us
9
Cons:

MY TEENAGER GOT LOCKED IN THE BATHROOM, I GUESS THE DOOR WAS SWOLLEN FROM THE HEAT.

2026-07-17 via Nuitee
S
Shilpi solo_traveller us
6
Not 4-star
Pros:

Staff was amazing and incredibly helpful

Cons:

Old facilities. Elevators were broken. There were many conferences ongoing and only 1-2 elevators were working. It took about 20-30 min to get to my floor and even that was because staff helped some of use the service elevators.

2026-07-17 via Nuitee
X
XamatTomax Family Fort Wayne, Indiana
8
Short, but pleasant stay
Pros:

The hotel is in a great location. It’s near many restaurants and other attractions. The zoo is also a very short drive from the hotel. Our room was spacious enough for us. We had a nice bathroom and walk-in shower. Since we had a short overnight stay, we didn’t pack the swimsuits. In the lobby, they have a larger seating area and bar. Near the elevators, is the convenience store. They sell everything from snacks and drinks, to toiletries and other travel essentials. The internet isn’t free though and will cost you $17 per day. Our parking was approx $45.

2026-07-15 via Tripadvisor
L
Lisa family_with_children us
6
Pros:

Connection to the convention center

Cons:

The price of everything. The hotel itself is over priced.

2026-07-15 via Nuitee
E
elleniep Business
10
Excellent Stay
Pros:

Great hotel with comfortable room. i especially appreciated Mohammed in the M Lounge. Excellent service and attention, made after work wind down a pleasant experience.

2026-07-14 via Tripadvisor
T
Tianna couple us
10
Enjoyed our time at the Marriott, woukd definitely stay again.
Pros:

Very attentive and friendly staff

Cons:

Dated/lack of amenities in room

2026-07-13 via Nuitee
R
Rick solo_traveller us
8
2026-07-13 via Nuitee
A
aliciacX924ZZ Business
10
Exceptional service post checkout
Pros:

Mohammed was amazing and really made our team feel great our last day staying here. Everyone was very nice but Mohammed was exceptional and greatly appreciated!

2026-07-12 via Tripadvisor
G
G8766ADcaseyg Business
10
Volleyball in Indy
Pros:

I wanted to take a moment to recognize Mohammed in the Club Lounge at the Marriott Downtown Indianapolis for the exceptional service he provided during our stay.

In a world where good customer service can be hard to find, Mohammed truly stands out. From the moment we arrived, he consistently went above and beyond to make us feel welcome. His attention to detail, genuine kindness, and professionalism were evident in every interaction.

What impressed us most was his incredible ability to remember personal details and preferences, making each visit feel personalized rather than routine. He anticipated needs before we had to ask, greeted us warmly each time, and made us feel like valued guests instead of just another room number.

Mohammed represents the very best of Marriott’s commitment to hospitality. Employees like him create memorable experiences that keep guests coming back and recommending Marriott to others. He deserves to be recognized for the pride he takes in his work and the outstanding level of service he provides every day.

Please pass along our sincere appreciation and recognize him for a job exceptionally well done. He made our stay significantly better, and we are truly grateful.

2026-07-02 via Tripadvisor
9
902jacquelynn Family
10
Mohammed in the M club is the best!!
Pros:

We are here for the national volleyball tournament In the M club, Muhammad does a phenomenal job of taking care of the guests and pays special attention to make sure they have everything they need. He really goes the extra mile in customer service. Thank you for employing people like him.!!

2026-07-01 via Tripadvisor
N
nicolecR6629XV Family Mobile, Alabama
10
Great Member Experience
Pros:

Centrally located downtown next to convention center and Lucas Oil Stadium.

2026-06-30 via Tripadvisor
K
khemascarep Family
10
5 star to you Mohammed
Pros:

From front desk to the lounge the staff were excellent. But I really have to give 5 stars to the lead staff Mohammed this guy is very professional, caring and well customer service mannerisms is exceptional. His teams were working hard with joyful attitude that shows that they enjoyed what they do. They were refilling foods, snacks and drinks. The Lounge was clean. They handled the food with clean manners. I have been to several Marriott I have not seen anyone so caring like Mohammed with good customer service. Very well done.
I’m definitely coming back whenever I’m in Indianapolis. The room was clean and service was excellent. To everyone out there you will not go wrong staying in Marriott Indianapolis right in front of convention center.

2026-06-29 via Tripadvisor
C
Cynthia solo_traveller us
1
2026-06-29 via Nuitee
H
Holly family_with_children us
8
Great location for convention center activities and very clean
Pros:

Location to our venue

Cons:

Bed way too firm
Bill is confusing so I have to call and get it figured out. Charges don’t add up

2026-06-29 via Nuitee
C
Carol couple us
10
Loved our stay.
Pros:

Clean and close to venue.

2026-06-23 via Nuitee
L
L8664XGrodrigod Family
10
Fabulous weekend in Indianapolis
Pros:

We were in town for a family wedding. Our stay at this Marriott was spectacular. The staff are friendly, professional and seem genuinely interested in providing the best service possible. The rooms were clean and had great amenities available. There were many places to hang out with family members instead of having to meet in the rooms. We met the kindest concierge, Mohammed. We saw him while we were in the lounge with our baby who was being left with a new babysitter and he accommodated our needs and provided support, kindness and generosity. We will definitely come back for sure.
We have been to indianapolis before to other hotels and this has been our best experience so far.

2026-06-22 via Tripadvisor