Indianapolis Marriott Downtown

Hotels
Marriott Hotels & Resorts
8.7 (694 reviews)
350 West Maryland Street , Indianapolis , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good food quality
Cons:
Room amenities could be improved
Some cleanliness issues

Categories

Cleanliness
8.13
While generally clean, some reviews indicate areas needing updates.
Service
9.1
Multiple mentions of staff being exceptionally courteous and helpful.
Location
9.14
Highly praised for its proximity to attractions and the convention center.
Room Quality
8.59
Rooms are described as comfortable and well-maintained, though some dated aspects mentioned.
Amenities
8.62
Amenities received positive feedback, but the absence of microwaves in rooms was a minor drawback.
Value for Money
8.08
Some comments about being overcharged indicate concerns about value.
Food and Beverage
9.13
Great feedback on the breakfast quality and specific menu items.
Overall Experience
8.8
Overall, guests indicated a strong willingness to return, reflecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:59

Property Description

Convenient Location
Within walking distance of Lucas Oil Stadium and Circle Centre Mall, our hotel in downtown Indianapolis offers easy access to top destinations via the indoor walkway sky bridge.

Modern Amenities
Enjoy a flat-screen TV with premium channels, a private bathroom with upscale amenities, and in-room dining services for convenience during your stay at Indianapolis Marriott Downtown.

Fitness and Connectivity
Stay connected with free WiFi in public areas, and keep up with your workout routine using cardio equipment and free weights in our well-equipped gym. Plus, fuel up with Starbucks Coffee's selection of snacks and beverages on-site.

Book now to experience the perfect blend of comfort and convenience at Indianapolis Marriott Downtown!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 55 per day.

Location

Guest Reviews

8.7
Based on 694 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.8
C
Cynthia solo_traveller us
1
2026-06-29 via Nuitee
H
Holly family_with_children us
8
Great location for convention center activities and very clean
Pros:

Location to our venue

Cons:

Bed way too firm
Bill is confusing so I have to call and get it figured out. Charges don’t add up

2026-06-29 via Nuitee
C
Carol couple us
10
Loved our stay.
Pros:

Clean and close to venue.

2026-06-23 via Nuitee
L
L8664XGrodrigod Family
10
Fabulous weekend in Indianapolis
Pros:

We were in town for a family wedding. Our stay at this Marriott was spectacular. The staff are friendly, professional and seem genuinely interested in providing the best service possible. The rooms were clean and had great amenities available. There were many places to hang out with family members instead of having to meet in the rooms. We met the kindest concierge, Mohammed. We saw him while we were in the lounge with our baby who was being left with a new babysitter and he accommodated our needs and provided support, kindness and generosity. We will definitely come back for sure.
We have been to indianapolis before to other hotels and this has been our best experience so far.

2026-06-22 via Tripadvisor
S
Sightseer12806706413 Business Castellane, Alpes-de-Haute-Provence, Provence-Alpes-Cote d'Azur
10
The customer lounge
Pros:

Easily accessible, lounge atmosphere, very clean and food was great. Rooms are well equipped and bathrooms amenities are from good quality. The Staff is very customer oriented, friendly and always please the customer with small attention.

2026-06-22 via Tripadvisor
S
Satnam couple us
1
Cons:

Very disappointing experience. When I checked in, the front desk staff told me that because I booked through a third party, it was “probably cheap.” They were unable to find my reservation in their system and then attempted to charge me again at the property.

The front desk lady was extremely rude and unhelpful throughout the entire process. Instead of trying to resolve the issue professionally, I felt dismissed and disrespected as a guest.

I understand that reservation issues can happen, but customer service should never be handled this way. I would not recommend staying here based on my experience.

2026-06-22 via Nuitee
D
David family_with_children us
7
Pros:

Room was quiet.

Cons:

I didn't care for the surprise $25 per night incidental charge or the expensive parking.

2026-06-14 via Nuitee
L
Lisa extended_group us
10
Would stay again
Pros:

The M Lounge was phenomenal

2026-06-14 via Nuitee
J
Jeffrey couple us
10
2026-06-08 via Nuitee
M
Misty solo_traveller us
10
Pros:

Location

2026-06-07 via Nuitee
M
Misty solo_traveller us
10
Pros:

Location

2026-06-07 via Nuitee
G
globalsantafe Business
10
5 star experience and shout out to Mohammed!
Pros:

Have you ever come across someone in a hotel who acts like they were just not meant to be in hospitality? That was my experience checking into the hotel and from there my experience was totally enriched with employees who truly wanted to serve and ensure guests were not just happy but enchanted.

My room experience rivaled the experience I've had in Asian and Middle Eastern Marriotts with extremely clean everything - the beds are comfortable and room 1713 was so quiet, I slept soundly.

The housekeeping staff I interacted wth seemed happy and were quick to provide me with extra decaf coffee (the room included a mini fridge and coffee maker). There is a make up mirror in the room and the lighting is better than most hotels,

Not all Marriott business lounges are worth the upgrade, but Mohammed makes this M lounge first class all the way. I watched as he ensured every guest had exactly what they wanted - and he often provided this without the guest even asking, While alcoholic beverages in the lounge are relatively pricey - a glass of La Marca sparkling wine is $20 and a glass of chemical chardonnay is $14 - the 24/7 snacks and non alcoholic beverages are generous. I would return to this hotel for the chance to be served by Mohammed any day and he makes lounge access worth the upgrade if you do not have the Bonvoy status that gets you in gratis.

Jacqueline is also talented in hospitality. After more than 100 guests had checked in after me, she address me by my name when she saw me again. Remarkable. I saw her maintain a smile and calm with a professional flair multiple times during my entire stay.

The workout room has all new equipment and rivals that of a 5 star hotel - it even has a Peloton! Morning and evening times during my workouts, there was at least one hotel employee cleaning.

Food is excellent. Ordered the salmon plate - delicious with greens that tasted like they had just come from the farmer's market. Enrique at the hotel market provides amazing service and the hotel based market in better than most.

I would not hesitate to stay at this Marriott!

2026-06-03 via Tripadvisor
B
Brett couple us
7
Not the best but not the worst
Pros:

Close to the venue, comfortable, and clean.

Cons:

$60 a day for parking. Staff is all Indian and doesn’t speak or understand English very well.

2026-06-02 via Nuitee
A
Adam solo_traveller us
2
2026-06-02 via Nuitee
Z
Zynell family_with_children us
8
2026-06-01 via Nuitee
S
S4567SSmarkp Family
10
Mohammed rocked it
Pros:

Mohammed was amazing - very attentive and peraonal

2026-05-24 via Tripadvisor
R
ryan couple us
1
Cons:

Was charged twice, once thru booking, and at hotel, upon my own discovery did I find we were charged twice for 1 nites stay, company had no issue taking the 332$, but takes a week to get it returned, do better.

2026-05-21 via Nuitee
J
Jennifer extended_group us
10
Wonderful
Pros:

Beautiful hotel with great amenities! Parking was a challenge at first but it all worked out. Wonderful staff.

Cons:

Parking

2026-05-14 via Nuitee
S
Sheila couple us
7
Would stay here again.
Pros:

Clean, friendly staff, good location.

2026-05-12 via Nuitee
T
Tami couple us
10
This was perfect for our weekend of concerts and basketball games.
Pros:

The location was perfect for us. Walking distance to everything. It was clean and staff was very nice.

Cons:

Nothing

2026-05-11 via Nuitee