Hotel Dom Carlos Park

Hotels
8.4 (3102 reviews)
Av. Duque de Loulé 121 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Room maintenance issues
Noise from lifts

Categories

Cleanliness
7.65
Some inconsistencies reported regarding room cleanliness and maintenance.
Service
9.15
Staff is very nice and attentive, providing a pleasant experience.
Location
9.15
Convenient location near major attractions and transport.
Room Quality
7.65
Some issues reported with room maintenance and comfort.
Amenities
8.15
Standard amenities for a hotel of this rating; improvements suggested.
Value for Money
8.65
Good value for the price paid considering the location and service.
Food and Beverage
8.15
Breakfast was enjoyable but lacked variety.
Overall Experience
8.65
Overall a pleasant stay with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:42

Property Description

Central Location and Connectivity
Hotel Dom Carlos Park is conveniently situated in central Lisbon, a stone's throw away from Marquês de Pombal Metro Station, ensuring quick access to the city's historic downtown and Avenida da Liberdade.

Comfortable Rooms and Amenities
Each room at Dom Carlos Park is equipped with air conditioning, a flat-screen TV, and a bathroom with a bathtub and hairdryer. Guests can enjoy free WiFi throughout the hotel, including the lounge with a self-service bar and a large plasma TV.

Concierge Services and Nearby Attractions
The hotel offers a 24-hour reception with a helpful staff ready to assist with various bookings. Explore the upscale shops at Avenida da Liberdade or take a short metro ride to Rossio, Chiado, and Commerce Square. Don't miss out on the vibrant Bairro Alto's nightlife just a 20-minute walk away. Book your stay at Hotel Dom Carlos Park for a memorable Lisbon experience.

Important information:

For reservations of 5 rooms or more, or longer than 10 nights, the following cancellation policy applies: within 15 days before arrival, payment is nonrefundable.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 35 per person per night when using an available extra bed.
    People 13 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3102 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
M
Mendonça solo_traveller br
10
Só 2 dias, que pena!
Pros:

Eu só fico nesta área da Marques de Pombal....
Mas adorei o café e as instalações

Cons:

Só o ar condicionado que não gosto, mas precisamos usar pelo calor excessivo e não estava bom

2026-05-29 via Nuitee
M
Magdalena couple cl
9
Bonito hotel, agradable estancia
Pros:

La cercanía a todo, limpieza del hotel, tamaño de las habitaciones.

Cons:

En realidad nada

2026-05-27 via Nuitee
Z
Zahra couple ca
7
I was happy overall
Pros:

The staff were very kind, polite, and welcoming throughout our stay. The hotel’s location was excellent — everything was nearby and easily accessible. Although the hotel did not have many facilities, it was fair and reasonable for the price.

Cons:

The breakfast was exactly the same every day with very little variety, which became disappointing after a few days. Also, the shampoo provided in the room was very low quality and barely foamed, almost like there was no shampoo at all. The hair dryer was also very weak and kept turning off while using it.

2026-05-27 via Nuitee
P
Paulo Ricardo extended_group br
10
Já me hospedei 3 vezes e me hospedaria novamente sem dúvida nenhuma
Pros:

Funcionários educados e atenciosos, recepção ótima e descomplicada , hotel muito bem localizado, limpesa , acomodação muito boa , café da manhã um dos melhores da Europa .

2026-05-27 via Nuitee
S
sarah couple fr
7
2026-05-26 via Nuitee
A
Anne solo_traveller gb
8
Pros:

Attentive staff. Lovely decor. Extremely clean. Excellent breakfast choices.

Cons:

No tea or coffee facilities in room, although this was available in self serve bar area
Rooms were compact, although adequate

2026-05-26 via Nuitee
M
MERIDA solo_traveller cl
8
Vacaciones en Lisboa
Pros:

La ubicación muy buena, además de estar pasos del metro. El desayuno rico. El personal agradable y atento.

Cons:

La ducha se salía el agua abundantemente y tenía que secar y poner toallas en el piso.

2026-05-25 via Nuitee
F
Felipe solo_traveller br
10
2026-05-25 via Nuitee
G
Georg extended_group at
6
Für einen Städtetrip in Ordnung
Pros:

Die Lage war super. Das Frühstücksbuffet war sehr gut.

Cons:

In einem unserer Zimmer funktionierte die Klimaanlage leider nicht. Dies wurde jedoch von der Dame an der Rezeption abgetan mit der Aussage, dass dies nicht sein könne, weil die Anlage im ganzen Haus auf die gleiche Temperatur eingestellt sei.
Beim Frühstück war die Wartezeit teilweise recht lange, da nur wenige Tische zur Verfügung standen.

2026-05-24 via Nuitee
K
Kristine extended_group no
8
2026-05-24 via Nuitee
V
Vale VV solo_traveller it
8
Pros:

Tutto bello.

2026-05-22 via Nuitee
P
Patrik couple at
8
Jó ár érték arányú hotel kiváló elhelyezkedéssel
Pros:

Egy jó hotel, jó környéken. A szoba rendben volt, mérete is megfelelő és teljeseitették a franciaágyas kérésünket. A Reggeli jó volt és változatos. A személyzet is mindig segitőkész volt.

Cons:

A fürdőszobának egy ici-pici renoválás jót tenne. Az ágynemű lehetne rendes ágynemű és nem két lepedő közé rakott takaró...

2026-05-21 via Nuitee
N
Nuñez family_with_children ar
8
Pros:

Adecuado a precio del día

Cons:

Falta amabilidad y ser mas agradabe en el personal de recepcion,no ayudan con las maletas,soy grande y ni amagaron a subirla por la escalera,ni ayudaron al retirarnos

2026-05-20 via Nuitee
H
Heiko couple de
8
Gern wieder beim nächsten besuch.
Pros:

Die Lage des Hotels ist sehr gut. Es liegt dicht an 2 Metro-Stationen, die sich an diesem Bahnhof kreuzen. In 3 Minuten Entfernung starten die Sightseeing-Routen. 3 Routen, die normal mit Audio-Kommentaren in mehreren Sprachen arbeiten. Das Frühstück ist dewm Standard 3 Sterne angemessen. Rührei, Speck, Aufschnitt, frisches Obst, Kaffee-Automat mit Spezialitäten, mehrere Brotsorten in einer guten Atmosphäre. Im Hotel gibt es 2 Aufzüge die einen schnell in die 8 Etagen bringen. Reception war immer besetzt, Security immer präsent und das Gepäck kann auch untergestellt werden, wenn man am Abreisetag noch in die Stadt möchte. An die Gepäckstücke werden auch die Zimmernummern angebracht. Gut!
Das Zimmer war groß genug, Bad mit Bidet und Badewanne, aber ohne Stöpsel, zum Duschen O.K. Im TV sind sehr viele Programme in allen möglichen Sprachen. Für deutsches TV sollte man sich ein tablet oder Laptop einpacken. das WLAN ist sehr schnell. Zu den touristischen Zentren geht man nicht lange oder nimmt die Metro/Bus. Gute Wahl für einen Städtetrip. Gern wieder.

Cons:

Die Badtür war an der Unterkante etwas aufgeblüht und diew Silikonnähte sollten mal überholt werden.

2026-05-19 via Nuitee
T
talia family_with_children es
8
2026-05-16 via Nuitee
F
Fiona couple gb
8
Excellent hotel for a city break in Lisbon
Pros:

I liked that it was so close to a Metro station and the bed was very comfortable and there were very good quality bed linen and towels.
Also the room and bathroom were kept immaculately clean - the standard of cleaning is extremely high
Breakfast was very good lots of choice and all very fresh I appreciated being able to have decaf coffee from the coffee machine

Cons:

Decor of the room was a little tired
We noticed that people were having to queue for a table at breakfast

2026-05-16 via Nuitee
P
Paul couple gb
10
2026-05-12 via Nuitee
D
Denise family_with_children ch
9
Pros:

Reichhaltiges Frühstück
Überraschung am Geburtstag 🎂

2026-05-11 via Nuitee
D
Diego couple es
9
2026-05-08 via Nuitee
M
Myriam solo_traveller fr
9
Pros:

Etablissement propore. Joli petit dejeuner. Personnel agréable

Cons:

L emplacement géographique est bien.si l on.souhaite prendre des transports en commun. Si on veut decouvrir a pied l hotel est un peu loin il faut pas mal marcher.

2026-05-08 via Nuitee