Hilton Santa Clara - Newly Renovated

Hotels
•
Hilton Hotels & Resorts
8.2 (959 reviews)
4949 Great America Parkway , Santa Clara , US
+1 408-330-0001

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very close to Levi's Stadium / convenient for events
Clean rooms and comfortable beds
Friendly and helpful staff in many cases
Pool, small gym, and good breakfast offerings (fresh omelettes)
Quick check-in / attentive service for many guests
Cons:
Perceived poor value / high prices for rooms and restaurant items
Inconsistent food quality (some breakfasts served cold)
Hot tub issues (small or not hot) and occasional amenity problems
Instances of rude staff or slow issue resolution (laundry delays, noise complaints)
Parking/transport challenges (no in-and-out privileges during events, hard to get Uber)

Categories

Cleanliness
9
Generally praised as very clean across multiple reviews; occasional issues noted (towels with strands of hair, misplaced pajamas) but overall strong cleanliness.
Service
7.5
Mixed reports: many reviewers praised friendly, attentive staff and quick check-in, but some reported rude front-desk interactions and slow resolution of issues (noise, laundry requests).
Location
9.5
Consistently noted as a major positive: very close to Levi's Stadium and convenient for event attendees.
Room Quality
8.8
Rooms described as comfortable, good size, and with working AC; some negative notes (no microwave in some rooms, inability to use Fire Stick/older TVs, parking-view rooms favored).
Amenities
7.8
On-site amenities (pool, small gym, hot tub, Starbucks) are appreciated, but guests reported a small/not-hot hot tub, laundry delays, and occasional service lapses.
Value for Money
6.8
Several guests felt the hotel and F&B were overpriced for what was delivered (expensive breakfast/restaurant items, parking and room price concerns).
Food and Beverage
7.6
Mixed: some guests loved the breakfast (fresh omelettes), while others received cold items or found restaurant prices high; bar/dinner available but inconsistent experiences.
Overall Experience
8.6
Overall positive stays reported (clean, convenient, welcoming staff and good amenities) though some guests experienced disruptive noise, service delays, or value concerns that lowered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodations
Indulge in comfort at Hilton Santa Clara with plush beds, high-definition TVs, and elegant granite bathrooms featuring premium bath amenities.

Recreational Facilities
Unwind by taking a refreshing dip in the outdoor pool or stay active at the modern fitness center during your stay.

Convenient Location
With California's Great America theme park next door and Levi's Stadium just a short walk away, Hilton Santa Clara offers the perfect blend of leisure and entertainment for your visit.

Book now to experience the ultimate stay at Hilton Santa Clara, where luxury and convenience meet seamlessly.

Important information:

Room Refresh Notice We will be enhancing our hotel with a full renovation through the end of the May 31, 2026. All our Guest rooms are completed, currently working on our public areas including Restaurant, Coffee Bar, Fitness Center & pool. Work occurs 8am–5pm daily. We appreciate your patience during this exciting update.

Special traffic and parking Information exist for Levi's Stadium event days. The Santa Clara Police department may limit access to the surrounding stadium during or after events taking place at Levi's Stadium. Please plan accordingly. Hotel parking is $25+ tax a day with in/out privileges.

Due to limited spaces we do restrict hotel parking to 1 car per room on special event and game days at Levi Stadium. Oversized or additional parking $100 a day + tax based on availability. Any questions, please contact us. Due to limited storage space within our hotel, we will accept and hold incoming packages at the rate of $10/box per day. This charge will be placed on your master bill. Limits may apply, please contact the hotel to confirm availability of storage space. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the official “check-out” time. For additional details or for schedule of events please contact the hotel. Guests are not permitted to bring firearms on the premises.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

8.2
Based on 959 reviews
Cleanliness: 9
Service: 7.5
Location: 9.5
Room Quality: 8.8
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 8.6
C
Chia hui • extended_group • tw
10
2026-10-30 • via Nuitee
H
HUA • family_with_children • us
9
2026-10-29 • via Nuitee
D
Donna • extended_group • us
6
The good the bad
Pros:

The room was comfortable and nice size the hot tub was nice yet very small

Cons:

The restaurant menu 39.00 for steak with french fries should be able to get baked potato or mashed should also come with a veggie, the breakfast was cold pancakes cold toast didn't toast after putting it in toaster 3 times for 25.00 not worth it. Also room had no microwave

2026-10-29 • via Nuitee
A
Alicia • solo_traveller • us
8
2026-10-25 • via Nuitee
R
Rudy • family_with_children • us
6
Don’t bother with staff food is automated and bar and restaurant was less the pleasant for anyone paid for full survive
Pros:

No update dated seems they are working on a updates

Cons:

Staff was beyond rude called ahead knowing about the upcoming event felt like we were not important. Sad when I stayed at a Hilton a week before that was highly rated for guests service

2026-10-24 • via Nuitee
J
Joan • solo_traveller • ch
8
2026-10-21 • via Nuitee
A
Alejandra • couple • us
10
2026-10-19 • via Nuitee
A
Anthony • solo_traveller • us
10
Very nice hotel and staff
Pros:

Location to Levi’s stadium

Cons:

Couldn’t get an uber after soccer game

2026-10-16 • via Nuitee
L
Lanie • extended_group • us
10
Pros:

Awesome place to be in specially if your attending an event at Levis stadium very convenient, clean and Awesome staff. I felt secured and attended to.

Cons:

Nothing

2026-10-14 • via Nuitee
C
Caroline • couple • us
9
2026-10-14 • via Nuitee
A
A • couple • us
10
2026-10-14 • via Nuitee
A
Angela • extended_group • us
9
Comfortable and Clean
Pros:

A very nice place. Attentive staff. I stayed in my room the whole time but I was very comfortable. I did not

Cons:

Could not have in an out priveleges for parking due to concert

2026-10-13 • via Nuitee
A
Alexandra Jacqueline • couple • us
10
2026-10-13 • via Nuitee
P
Paulina • couple • us
5
It’s ok and overpriced. Paid for the convenience of it being close to Levi’s stadium.
Pros:

The location was very convenient.

Cons:

The service isn’t good and the prices of the rooms are too high for what you get. It seems like an inexpensive hotel the way the hotel is set up but it isn’t anything special.

2026-10-13 • via Nuitee
M
Moonyeen • family_with_children • us
10
It was an excellent stay and I would choose Hilton again when we go back to Santa Clara.
Pros:

We got there around noon and they checked us in right away. We were able to rest and get comfortable. I liked our room because it has the parking lot view of the stadium.

Cons:

No free breakfast

2026-10-13 • via Nuitee
R
Rosario • couple • us
9
Pros:

Very near Levi's Stadium. Room is clean ,AC is cold

2026-10-13 • via Nuitee
D
Dana • solo_traveller • us
10
2026-10-13 • via Nuitee
L
Lynn 427 • solo_traveller • us
10
Stayed for visit with Family
2026-10-12 • via Nuitee
V
Valerie • couple • us
10
2026-10-11 • via Nuitee
S
Sandra • couple • us
1
2026-10-08 • via Nuitee