Residence Inn Charlotte Uptown

Hotels
•
Residence Inn
8.8 (271 reviews)
404 South Mint Street , Charlotte , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rude service
High parking fees

Categories

Cleanliness
8.38
Some rooms were clean, but general dissatisfaction with staff attitudes suggests inconsistent cleanliness.
Service
9.35
Staff were friendly and helpful, though some reports of rudeness exist.
Location
9.39
Great location near the stadium and downtown, frequently praised by guests.
Room Quality
8.84
Rooms were generally clean and spacious, though some were noted as dated.
Amenities
8.87
Breakfast was frequently mentioned positively; parking complaints noted.
Value for Money
7.83
High parking costs compared to perceived value of the stay.
Food and Beverage
8.88
Breakfast was good, but some inconsistencies in service noted.
Overall Experience
8.85
Overall a positive experience with notable exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:07

Property Description

Prime Location near Entertainment Venues

Located next to the Time Warner Cable Arena and a short stroll from the Bank of American Stadium, Residence Inn Charlotte Uptown offers a convenient and exciting stay in the heart of Charlotte.

Comfortable Suites with Modern Amenities

Each suite at Residence Inn Charlotte Uptown features a well-equipped kitchen, free WiFi, and a daily breakfast buffet. Relax in the spacious living area with a flat-screen TV and enjoy the convenience of a dining area and work desk.

Convenient Facilities and Services

Guests can dine at the on-site Mint Street Pub, stay active in the fitness center, and make use of the business center and meeting rooms. With complimentary transfers to Uptown Charlotte, exploring the city is a breeze.

Book your stay at Residence Inn Charlotte Uptown for a perfect blend of comfort and convenience during your Charlotte visit.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs USD 20 per day.

Location

Guest Reviews

8.8
Based on 271 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 8.85
J
Jeff • solo_traveller • us
10
Pros:

Proximity to Chralotte Knights and Panters stadiums. Also the cleanliness of lobby, gym, and my room.

Cons:

Honestly nothing - it was a great visit.

2026-05-19 • via Nuitee
L
Lisa • couple • us
10
Pros:

It was a beautiful stay

Cons:

It was Great

2026-04-28 • via Nuitee
C
Cheryl • couple • us
7
Wouldn’t stay again love location
Pros:

Location

Cons:

Charged twice for booking tells me staff is not attentive got it resolved after calling. Room smelled old and stains on the walls in the bathroom

2026-04-25 • via Nuitee
C
creighton • extended_group • us
10
Pros:

Nice room, good breakfast. Very convenient to walk to the stadium.

Cons:

The price but it was high because of the convenience to the concert.

2026-04-20 • via Nuitee
S
Stover • couple • us
10
2026-04-19 • via Nuitee
R
Ronald • family_with_children • us
9
2026-04-04 • via Nuitee
M
Markia • couple • us
10
By far the best one yet. The marvelous staff, great parking garage.
Pros:

The marvelous staff, how clean the property was. Comfortable bed, great location

Cons:

N/a

2026-03-16 • via Nuitee
E
Ernest • family_with_children • us
9
2026-03-15 • via Nuitee
P
Page • couple • us
10
2026-03-13 • via Nuitee
J
John • solo_traveller • us
10
2026-02-25 • via Nuitee
W
Woodall • extended_group • us
10
2026-01-19 • via Nuitee
M
Marla • extended_group • us
8
Pros:

Close proximity to stadium

2026-01-07 • via Nuitee
H
HRivers72 • family_with_children • us
7
Good Charlotte experience
Pros:

Location perfect. Breakfast was good.

Cons:

Long elevator wait times due to inoperable second elevator. Signage for the stairs is non-existent.

2026-01-03 • via Nuitee
D
Danielle • family_with_children • us
8
2025-12-30 • via Nuitee
J
Joquita • couple • us
8
2025-12-27 • via Nuitee
J
Jay • family_with_children • us
9
2025-12-23 • via Nuitee
R
Roscoe • family_with_children • us
7
I have had better service at a quality Inn. Needless to say I will never stay at the Residence agai
Pros:

Didn't partake

Cons:

The staff was rude and didn't know what the he'll was going on. Could not watch TV called front desk and staff member didn't have an answer and was extremely condescending . Was told earlier the day that bar restaurant closed around 11pm...went to eat about 6:30 and was told kitchen was closed but at the same time a staff member was served right in front of us. Same when we got there and tried to order a beer...bartender totally ignored us and served staff member right in front of us. It's obvious that the staff realizes that the location next to the stadium will always fill the hotel up on gameday and could care less about taking care of the costumer

2025-12-23 • via Nuitee
E
Emily • family_with_children • us
10
2025-12-22 • via Nuitee
J
James • solo_traveller • us
10
Pros:

Great location. Spacious suite.

2025-12-02 • via Nuitee
Z
Zhanar • couple • us
10
Pros:

Чистый и уютный отель, находящийся в Даунтауне. Парковка при отели, правда дороговато . Мы были в период проведения марафона.
Завтрак отличный, в сравнении с другими отелями.

Cons:

Стоимость парковки можно было бы снизить

2025-11-22 • via Nuitee