Best Western Plus Executive Residency Nashville

Hotels
•
Best Western Plus
7.3 (1194 reviews)
2401 Brick Church Pike , Nashville , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice upgrades
Cons:
Unclean rooms
Poor service
Unsafe surroundings

Categories

Cleanliness
6.3
Multiple mentions of cleanliness issues, such as dirty carpets and unclean rooms, impacted the overall perception.
Service
7.3
Some guests mentioned friendly staff, but there were also complaints about unprofessional behavior.
Location
7.3
The location received mixed reviews, with positive mentions and complaints about safety concerns in the area.
Room Quality
7.8
Upgraded rooms were appreciated, though there were some maintenance issues reported.
Amenities
7.8
Amenities like breakfast and access were mentioned positively, enhancing guest experience.
Value for Money
7.3
Average value perception, with some guests feeling pricing did not match quality.
Food and Beverage
6.8
Breakfast received mixed reviews, with some guests finding it unsatisfactory.
Overall Experience
7.8
Many guests had a pleasant stay overall, despite several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:03

Property Description

Convenient Location
Located just 4 miles from Nissan Stadium and the Country Music Hall of Fame and Museum, Best Western Plus Executive Residency Nashville offers easy access to Nashville's top attractions.

Modern Amenities
Each guest room features a 32-inch flat-screen TV, free WiFi, a microwave, refrigerator, coffee maker, and ironing facilities, ensuring a comfortable stay for all guests.

Relaxation and Fitness
Guests can enjoy the seasonal outdoor pool, fitness center, and business center with copy and fax services. Free on-site parking adds convenience to your stay.

Book your stay at Best Western Plus Executive Residency Nashville for a perfect blend of comfort and convenience in Music City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Aug 31, 2026 until Sat, Oct 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.3
Based on 1194 reviews
Cleanliness: 6.3
Service: 7.3
Location: 7.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 7.8
A
Alicia • couple • us
8
2026-09-19 • via Nuitee
S
Stacey • solo_traveller • us
10
2026-09-18 • via Nuitee
M
Michelle • solo_traveller • us
1
Stay away
Pros:

Nothing

Cons:

We booked it bc it had a kitchen but there were no cooking utensils and only one pot, the room was moldy, there seems to be a scam going on where the front desk staff will tell you you can cancel by paying for just the first night or nights you stayed and then turns around and charges you the whole booking. It happened to myself and one other guests while I was there. The manager was very disrespectful despite me coming down to speak to them in person and again over the phone. They refuse to respond to booking.com requests by email or phone. The area is very sketchy and they allow people to nod out on their back porch near the closed pool.

2026-09-15 • via Nuitee
E
ethan • family_with_children • us
10
2026-09-15 • via Nuitee
A
Arnaud • solo_traveller • fr
3
Pros:

Grande chambre
Literie confortable

Cons:

Parties communes et chambre sale et mal entretenu
Piscine fermée depuis le 10 septembre alors qu'il fait 35 degrés celcius dehors !
Vous mangez ce qu'il reste au petit déjeuner car pas réapprovisionné et en plus la climatisation est tellement froide que vous serez malade en moins de 5 minutes.
Cafarts dans la chambre !!!
Le nécessaire pour faire a manger dans la chambre était sale et il manquait beaucoup de choses, 2 assiette pour trois personnes, pas de passoire ou grosse cuillère, mais par contre 4 couteaux ! Bien sûr pas de petite cuillères
Moisissures dans la salle de bain
Mauvais rapport qualité prix

2026-09-15 • via Nuitee
E
Erika • extended_group • us
1
AVOID AT ALL COSTS
Pros:

Waiting for a refund!!!! Room was disgusting.

Cons:

Mold covering the ceilings, wet damp mold smell, dirty appliances, floors, stains everywhere, hair everywhere. Couldn't breathe for 20 minutes after leaving to find a suitable room!!!!!

2026-09-14 • via Nuitee
Y
Yvonne • couple • us
10
Good clean rooms, but probably won’t stay here again.
Pros:

The room was clean and lowering the air made it super cold and comfortable.

Cons:

The sofa beds were horrible! They looked like they had been there for years and years. The mattress was dirty and had rust stains on the side. My son ended up sleeping on the floor instead because he was grossed out by the look and feel of the flat, fold-out mattress.

Also, there was a smell in the hall, or right when you got off of the elevator. I couldn’t figure what it was. It wasn’t bad, just a weird smell.

2026-09-14 • via Nuitee
Y
Yvonne • solo_traveller • us
8
Mixed feelings about the facility, but clean rooms were the highlight.
Pros:

Good value and clean rooms!

Cons:

The gentleman that checked us in seemed irritated, not too welcoming. I tried to make conversation but he didn’t reciprocate.

There were random people lingering outside the facilities, asking for money or help. One man came in and tried to barter with the man in the front, to get a room for a week, claiming he’d work it off for free.

2026-09-14 • via Nuitee
A
Adam • couple • us
6
Comfortable stay in a sketchy location.The halls smelt like weed
Pros:

Terrible

Cons:

People was doing drug deals across the street.Someone went thru our vehicle.I forgot to lock it

2026-09-14 • via Nuitee
D
Deconseion • couple • us
1
It was TERRIBLE & yall need to get front desk guy Rocky for he causes a law suite
Pros:

Nothing Rocky made my whole stay terrible

Cons:

Rocky is terrible very poor customer service and very disrespectful towards black women

2026-09-11 • via Nuitee
A
Angel • solo_traveller • us
10
Good Nashvill hotel
Pros:

Clean and modern looking hotel, close to all the highways

Cons:

There could've been more breakfast food

2026-09-09 • via Nuitee
R
Robert • extended_group • us
5
Terrible
Pros:

Location is in the worst neighborhood

Cons:

Everything

2026-09-09 • via Nuitee
S
Sheila • extended_group • us
7
The staff was very friendly, the hotel was clean and comfortable, it was just in a really bad area.
Pros:

The entire hotel was very clean. The room was clean an the towels all looked brand new.

Cons:

The hotel is located in a bad neighborhood, with really bad properties surrounding it. If I wasn't there for a big event and other event goers weren't also staying at this hotel, I may have decided to change where I stayed.

2026-09-08 • via Nuitee
A
Anthony • solo_traveller • us
7
Pros:

Close to everything not best area.

Cons:

My room had no towels and was able to get any till the next day!!

2026-09-08 • via Nuitee
W
Waldo • couple • us
5
2026-09-05 • via Nuitee
N
Nekita • solo_traveller • us
7
Pros:

The room had its on kitchen and everything you needed was in the room.

Cons:

The area location

2026-09-03 • via Nuitee
C
Clara • couple • us
5
Need to do something about smell and homeless people roaming around
Pros:

Location

Cons:

Floor did not have ice machine had to get ice from 4th floor and the smell of room , hallway was disgusting .. I even went to go buy room spray and the smell still did not leave . The smell gives dirty . Then was sitting outside and a homeless man ran a guest away . He approached the man he scared him to death..

2026-09-02 • via Nuitee
J
Jeremy6162 • solo_traveller • us
10
2026-09-02 • via Nuitee
P
PHOEBE • couple • us
5
Its dirty and not good value for ur money
Pros:

Its close to downtown

Cons:

Its dirty! Smells like shit! Not good value for your money! If you need anything no one will help you! I need towel and it took me a couple of hours and they even told me to pick up at the front desk!

2026-09-02 • via Nuitee
M
Mohammed • couple • fr
10
Parfait , merci , à toutes les personnes en situation de handicap n’hésitez pas venez dans cet hôtel …
Pros:

Le personnel au top a l’accueil , la chambre que nous avions était parfaite sauf que le siège dans la douche était cassé , aussitôt signalé aussitôt ils nous ont changé de chambre !!! Ça c’est du professionnalisme !!!

Cons:

Rien !!!

2026-09-01 • via Nuitee