Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile

Hotels
•
Fairfield Inn
8.8 (1132 reviews)
216 East Ontario Street , Chicago , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
Noisy heating system
Loud AC units

Categories

Cleanliness
8.8
Clean, good location, great staff.
Service
9.3
Friendly staff and accommodating service.
Location
9.3
Great location near major attractions.
Room Quality
8.3
Rooms described as compact and some noise issues, but generally clean.
Amenities
8.3
Breakfast options available, but some complaints on disposable plates.
Value for Money
8.8
Good value for location and amenities.
Food and Beverage
8.8
Breakfast was appreciated; however, could improve variety.
Overall Experience
8.8
Overall good experience with some areas for enhancement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:41

Property Description

Convenience and Comfort in the Heart of Chicago

Modern Amenities and Stylish Decor
Experience the luxury of hard wood floors, pillow-top mattresses, and a lighted work desk with free high-speed wired internet in every room.

Delicious Breakfast and Fitness Center
Start your day right with a breakfast to go and stay active at the on-site fitness center.

Prime Location and Event Spaces
Explore nearby attractions like Navy Pier and Oak Street Beach, and take advantage of event spaces available at the hotel.

Book your stay at Chicago Downtown Magnificent Mile Fairfield Inn and Suites for an unforgettable experience in the Windy City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1132 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
K
Kirstin • extended_group • us
7
Quick, quiet, easy!
Pros:

The friendliness of the staff and how helpful they were.

Cons:

NA

2026-05-29 • via Nuitee
Y
yadde • Friends getaway • Orlando, Florida
10
Excellent location. So clean and employees are the friendliest ever! Will stay again !
Pros:

Excellent stay. Employees are the best!

2026-05-27 • via Tripadvisor
B
Banerjee • family_with_children • us
8
Pros:

Room was pretty clean but bit small for a family of 2 adults and a kid. but it was decent.

Cons:

Food option should be elaborated further. Not enough option for Vegetarians.

2026-05-27 • via Nuitee
F
Frank • solo_traveller • us
10
2026-05-27 • via Nuitee
S
Stephanie • couple • us
10
2026-05-24 • via Nuitee
L
Luke • couple • gb
9
2026-05-21 • via Nuitee
D
Dedroog • solo_traveller • es
4
Poor performance for expensive price
Pros:

Location

Cons:

Extremely expensive for little comfort and offer of facilities

2026-05-15 • via Nuitee
J
John • couple • ca
7
Loved it
Pros:

Perfect location and friendly people

Cons:

Parking was expensive

2026-05-12 • via Nuitee
M
Myers • couple • us
8
My stay was nice.
Pros:

Location was perfect.

Cons:

Could'e check-in earlier

2026-05-12 • via Nuitee
A
Andy • solo_traveller • us
10
Friendly helpful staff in an excellent location
Pros:

Location and cleanliness

Cons:

Breakfast wasn’t good.

2026-05-12 • via Nuitee
S
Sophia • couple • us
10
2026-05-03 • via Nuitee
B
Brittany • couple • us
10
2026-05-02 • via Nuitee
A
Ana Beatriz • family_with_children • us
10
Pros:

Amazing breakfast, very kind staff members, and amazing location.

Cons:

NA

2026-05-02 • via Nuitee
S
Senoc • couple • us
10
Pros:

We had a wonderful stay at this hotel for 5 days. The service was excellent, and we truly appreciated how the staff cleaned our room every day, keeping everything fresh and comfortable. The attention to detail and consistency made our stay very relaxing. We would definitely recommend this hotel and look forward to staying here again!

2026-04-30 • via Nuitee
D
Diana Florencio • family_with_children • us
10
The staff there were very friendly.
Pros:

I like that there was breakfast provide and that the food items offered were sugar free, oat milk, low fat yogurt, etc.

2026-04-30 • via Nuitee
W
Williams • couple • us
10
Overall I had a great experience and will be back soon 🩷
Pros:

I loved how the staff was very welcoming and supportive

Cons:

Traffic

2026-04-28 • via Nuitee
C
Carlos • extended_group • us
10
2026-04-18 • via Nuitee
M
Madnlock • Friends getaway • Round Rock, Texas
8
Great Tues to Saturday 4 night stay
Pros:

We stayed in a 1 bedroom executive suite (1 King bed) for 4 nights. The rooms are newly renovated. The 24 hour gym and the breakfast room is on the 2nd floor. Breakfast is served 6a to 10a daily. The breakfast room is open 24 hours and has water, coffee and tea. The rooms have a small refrigerator and microwave. Shampoo, conditioner and body wash dispensers are mounted in the shower. The hotel location is great! We were on floor 10 and our floor had about a dozen rooms. There are three elevators and it didn't seem like we ever waited very long for an elevator. Sweetgreens counter service is across the street and many things are walking distance. We had a 4p check out through our friend's Platinum status on our checkout day, a Sunday.

2026-04-15 • via Tripadvisor
S
Shawnda • solo_traveller • us
10
2026-04-13 • via Nuitee
S
SARA MAISSA • extended_group • dz
10
2026-04-05 • via Nuitee