Best Western Ville-Marie Montreal Hotel & Suites

Hotels
•
Best Western
8.2 (1865 reviews)
3407 rue Peel , Montréal , ca
+1 514-288-4141

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Overpriced for quality

Categories

Cleanliness
7.16
Some reviews mentioned cleanliness issues, including a mouse in the room and stained sheets.
Service
9.63
Multiple mentions of friendly and accommodating staff throughout the reviews.
Location
9.67
Consistently praised for its convenient and perfect location.
Room Quality
7.62
Some rooms are described as old, with issues like soft beds and decor.
Amenities
7.65
Amenities noted include some lack of additional items like complimentary breakfast.
Value for Money
8.11
Some guests felt it was overpriced for the quality offered.
Food and Beverage
6.66
Mixed feedback on food quality with specific mentions of the breakfast not being good.
Overall Experience
9.13
Generally good experiences were reported, despite certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:53

Property Description

Convenient Location near Mount Royal Park
Located just steps away from Mount Royal Park, Best Western Ville-Marie Hotel & Suites offers easy access to downtown Montreal attractions.

Modern Amenities for Comfort
Each room is equipped with a flat-screen cable TV, refrigerator, and coffee machine. Guests can also enjoy free in-room WiFi.

Dining Options and Tour Desk
Guests have the choice of casual dining at Cafe Castel or gourmet meals at restaurant Castel. Additionally, the hotel features a business centre, fitness centre, and a sightseeing tour desk.

Book your stay at Best Western Ville-Marie Hotel & Suites for a memorable Montreal experience!

Important information:

Please note that the same card that is used upon reservation must be presented at the front desk upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs CAD 37 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1865 reviews
Cleanliness: 7.16
Service: 9.63
Location: 9.67
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 6.66
Overall Experience: 9.13
S
SP • solo_traveller • ca
1
2026-07-25 • via Nuitee
M
Marc André • couple • ca
7
2026-07-24 • via Nuitee
R
Rita • extended_group • pt
7
2026-07-24 • via Nuitee
B
BEATRIZ • extended_group • mx
9
2026-07-21 • via Nuitee
N
Nathalie • family_with_children • ca
9
J'y retournerais certainement.
Pros:

Le sentiment de dormir sur un nuage, j'adore les lits. Grande chambre de bain avec beaucoup d'espace de comptoir. Un gros plus pour la baignoire.

Cons:

La situation parking n'est pas la meilleur, situé à l'Hotel d'en face, car $30 à chaque fois que tu as besoin de sortir en voiture est trop dispendieux. Le taux de $30 par jour peut importe le nombre de fois que tu utilise ta voiture serait préférable.

2026-07-20 • via Nuitee
B
Breanne • solo_traveller • ca
10
2026-07-20 • via Nuitee
C
Chantelle • couple • ca
8
Pros:

Very convenient location, staff was super helpful and accommodating

Cons:

Price did not match the quality

2026-07-19 • via Nuitee
C
Christian • family_with_children • ca
8
We were very well taken care of.
Pros:

Rooms are escellent, the staff is amazing. All front desk supervisors and personnel were beyond kind and supporting. The place is in the heart of the city, so we would walk prettu much everywhere.

Cons:

The only issue we faced was an ongoind noise coming from the fan that mainly happened at night. Supervisors and tec personnel tried to fix it for us. They even found us another room for us to be comfortable. So this has to do with the fan in the room, Other than that I can totally recommend this hotel, I appreciate all the attention we got from the staff. In terms of service, it has been one of the best places I have stayed at.

2026-07-18 • via Nuitee
F
Fabienne • family_with_children • ch
9
Pros:

Emplacement parfait: proche de tout au centre.
Chambre très bien! Grande, propre.
Climatisation réglable facilement et silencieuse: très apprécié.

Cons:

RAS

2026-07-18 • via Nuitee
J
Jae Gyu • extended_group • kr
9
2026-07-18 • via Nuitee
M
Marie • couple • ca
7
Court, Mai’s agréable
Pros:

Parfait pour aller au Centre Bell à pied et plein de restos à proximité. Le service valet est très pratique

Cons:

Le rideau opaque ne couvrait pas tout le plein jour.

2026-07-15 • via Nuitee
S
Salmoran • solo_traveller • mx
10
2026-07-15 • via Nuitee
C
christine • couple • gb
7
2026-07-14 • via Nuitee
J
Joseph • extended_group • ke
9
I enjoyed the atmosphere and the friendliness of the city life
Pros:

the entire atmosphere

Cons:

Nothing really!

2026-07-12 • via Nuitee
B
Benite • couple • ca
8
2026-07-11 • via Nuitee
C
CAROLINE • family_with_children • fr
7
Pros:

L’emplacement en ville et proche du métro et des bus

Cons:

Chambre et salle de bains vieillottes

2026-07-11 • via Nuitee
P
Peter • couple • ca
7
Overall stay was pleasant and staff was very helpful!
Pros:

Location

Cons:

Room was a little musty!

2026-07-10 • via Nuitee
F
Fabrice • solo_traveller • ca
5
2026-07-09 • via Nuitee
V
Valerie • solo_traveller • ca
3
2026-07-09 • via Nuitee
K
Kurt • solo_traveller • ch
8
2026-07-08 • via Nuitee