Comfort Inn & Suites At Copeland Tower

Hotels
•
Comfort
8.7 (747 reviews)
2601 Severn Avenue, Building A , Metairie , US
+1 504-667-6097

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent breakfast
Cons:
Inconsistent cleanliness
Small bathrooms
Old amenities

Categories

Cleanliness
7.91
Some reviews indicate issues with cleanliness, such as reports of filthy rooms.
Service
9.38
Staff were frequently noted as friendly and helpful.
Location
9.42
Multiple reviews praised the prime location of the hotel.
Room Quality
8.37
Generally positive comments about room quality, although some mentioned discomfort.
Amenities
8.4
Most amenities were good, but some mentions of old air conditioning and a lack of comfortable seating.
Value for Money
8.36
Value perception was generally positive; however, some guests felt the size of the rooms and other factors affected this.
Food and Beverage
8.91
Breakfast was mentioned positively in many reviews, although one review noted some hot items were cold.
Overall Experience
8.88
Overall satisfaction noted by many guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Luxurious Accommodations
Indulge in comfort at Comfort Inn & Suites At Copeland Tower, boasting modern rooms with flat-screen TVs, coffee machines, and kitchenettes in select suites.

Convenient Amenities
Stay connected with free WiFi, keep up with your fitness routine at the on-site gym, and take advantage of services like dry cleaning and laundry during your stay.

Ideal Location
Perfectly situated just 10 km from the French Quarter and popular attractions, with free parking available, making it a prime choice for your next New Orleans getaway.

Book now to experience the perfect blend of convenience and luxury at Comfort Inn & Suites At Copeland Tower.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in. Cash payments are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

8.7
Based on 747 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
R
Rick • couple • us
9
Really enjoyed the wide range of breakfast offerings, the friendly breakfast staff.
Pros:

The person who checked us in Monday evening, Sam, went out of his way to accommodate, not only our check-in, but additional information as to where to eat, included a coupon for free appetizer at his suggested restaurant, plus value Information at a later stay potentially at Comfort Inn during Mardi Gras. Sam was helpful both at check-in as well as checkout! Excellent representative of the hotel!

Cons:

Safety bars in shower. Need appropriate signage to guide newbies to parking.

2026-09-18 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-09-17 • via Nuitee
L
Lena • family_with_children • us
8
2026-09-15 • via Nuitee
A
Alyssa • couple • us
8
2026-09-08 • via Nuitee
E
Elizabeth • couple • us
5
Probably wouldn’t stay there again.
Pros:

Location

Cons:

Air conditioner was extremely noisy and blew air into one of the beds.
Shower couldn’t be turned on unless you wanted to get hit with freezing cold water.

2026-09-05 • via Nuitee
K
Karen • couple • us
8
It was a comfortable stay.
Pros:

Beds were comfortable.

2026-08-31 • via Nuitee
S
Shane • family_with_children • us
10
Fantastic.
Pros:

Love it! Quiet and clean, we always love it here.

Cons:

We loved it all

2026-08-31 • via Nuitee
S
Stewart • solo_traveller • us
8
2026-08-29 • via Nuitee
B
Beverly • couple • us
10
Pros:

Clean

2026-08-24 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-08-20 • via Nuitee
G
German • solo_traveller • us
10
My day was great. I definitely will come again.
Pros:

The rooms were nice and large. Everything was clean. The bed was comfortable. I have no complaints.

Cons:

I have no complaints about the property.

2026-08-18 • via Nuitee
D
Dominique • couple • us
10
2026-08-18 • via Nuitee
C
Cristobal • solo_traveller • us
9
Pros:

Nice area

Cons:

N/a

2026-08-17 • via Nuitee
J
Jose Raul • solo_traveller • us
8
2026-08-15 • via Nuitee
J
Joanne W • solo_traveller • gb
9
Pros:

Clean, friendly, fab location

Cons:

Nil

2026-08-15 • via Nuitee
M
Margaret • couple • us
9
Great location, reasonable price, great air conditioning
Pros:

Excellent location

Cons:

Hard to explain but we went down for breakfast around 8:3o and they ran out of coffee. We were not the only people who did not get a second cup.

2026-08-13 • via Nuitee
M
Michael • family_with_children • at
8
2026-08-13 • via Nuitee
D
Dana • solo_traveller • us
10
Slept great hotel was clean and quiet
Pros:

Quiet

Cons:

Clean

2026-08-10 • via Nuitee
S
Sasha • family_with_children • us
1
Pros:

Nothing

Cons:

Dirty not as described at all

2026-08-10 • via Nuitee
A
Adem • family_with_children • us
4
Terrible. I didn’t like that hotel.
Pros:

So do.

Cons:

Somebody smoke to marijuana next to my room.
Bother me too much.
I check out early.

2026-08-10 • via Nuitee