Comfort Inn & Suites At Copeland Tower

Hotels
•
Comfort
8.7 (702 reviews)
2601 Severn Avenue, Building A , Metairie , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent breakfast
Cons:
Inconsistent cleanliness
Small bathrooms
Old amenities

Categories

Cleanliness
7.91
Some reviews indicate issues with cleanliness, such as reports of filthy rooms.
Service
9.38
Staff were frequently noted as friendly and helpful.
Location
9.42
Multiple reviews praised the prime location of the hotel.
Room Quality
8.37
Generally positive comments about room quality, although some mentioned discomfort.
Amenities
8.4
Most amenities were good, but some mentions of old air conditioning and a lack of comfortable seating.
Value for Money
8.36
Value perception was generally positive; however, some guests felt the size of the rooms and other factors affected this.
Food and Beverage
8.91
Breakfast was mentioned positively in many reviews, although one review noted some hot items were cold.
Overall Experience
8.88
Overall satisfaction noted by many guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Luxurious Accommodations
Indulge in comfort at Comfort Inn & Suites At Copeland Tower, boasting modern rooms with flat-screen TVs, coffee machines, and kitchenettes in select suites.

Convenient Amenities
Stay connected with free WiFi, keep up with your fitness routine at the on-site gym, and take advantage of services like dry cleaning and laundry during your stay.

Ideal Location
Perfectly situated just 10 km from the French Quarter and popular attractions, with free parking available, making it a prime choice for your next New Orleans getaway.

Book now to experience the perfect blend of convenience and luxury at Comfort Inn & Suites At Copeland Tower.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in. Cash payments are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 702 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.88
M
Mark • solo_traveller • us
10
Pros:

Location. Room

2026-05-30 • via Nuitee
M
Melvin • solo_traveller • us
10
Pleasant and relaxing and enjoy the breakfast
Pros:

Staff are extremely courteous and friendly and helpful.the cleanliness and location and quietness.

Cons:

N/A

2026-05-30 • via Nuitee
T
Tanja • family_with_children • us
5
2026-05-23 • via Nuitee
A
Angel • solo_traveller • us
10
2026-05-22 • via Nuitee
M
Malika • couple • us
9
2026-05-21 • via Nuitee
H
Hillary • solo_traveller • us
10
2026-05-19 • via Nuitee
M
Mitzy • extended_group • us
10
2026-05-18 • via Nuitee
T
Tayla • couple • us
10
2026-05-17 • via Nuitee
D
Donna • solo_traveller • us
10
Made a terrible situation with illness easier to handle.
Pros:

Location to hospital was perfect. Staff was friendly and professional.

2026-05-14 • via Nuitee
C
Chase • solo_traveller • us
7
2026-05-14 • via Nuitee
S
Sandra • solo_traveller • us
9
Great location and value. Friendly staff and comfortable bed.
Pros:

Location and quite
Friendly helpful staff
Comfortable

Cons:

The room smelled sweaty
New Orleans has high humidity so this can be difficult. However I’m grateful NO perfumes bec I have serious allergies

2026-05-14 • via Nuitee
T
Trina • couple • us
7
2026-05-13 • via Nuitee
F
Farris • couple • us
9
Pros:

Clean, friendly staff, spacious rooms

Cons:

Not easily accessible from freeway.

2026-05-11 • via Nuitee
S
Suzette & Michael • couple • us
9
2026-05-09 • via Nuitee
K
Kwesi • solo_traveller • us
10
2026-05-08 • via Nuitee
E
Ellen • couple • us
9
Nice one night stay
Pros:

Great front desk staff, nice room

Cons:

Price on the higher end for a basic one night stay

2026-05-08 • via Nuitee
M
Melvin • solo_traveller • us
10
Everything is outstanding the staff is very helpful and courteous
Pros:

Wonderful location and the cleanliness the staff is very professional and courteous

2026-05-08 • via Nuitee
M
Melvin • solo_traveller • us
10
Excellent and professional and courteous staff
Pros:

Location and cleanliness and professional and courteous staff

2026-05-07 • via Nuitee
S
Shelly • couple • us
10
Would definitely stay again.
Pros:

Everyone nice and helpful. The residents were nice too.

Cons:

No complaints

2026-05-07 • via Nuitee
K
Karen • family_with_children • us
9
Great Overall
Pros:

We liked the breakfast and people that worked there
Also the person at the night desk when we arrived was very helpful

Cons:

Next time I will get a room with a bathtub

2026-04-29 • via Nuitee