Best Western Pony Soldier Inn & Suites

Hotels
•
Best Western
7.9 (617 reviews)
3030 East Route 66 , Flagstaff , US
+1 928-526-2388

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Old room quality
Noisy areas

Categories

Cleanliness
7.48
Several mentions of cleanliness were positive, but some rooms appeared dated and old.
Service
8.45
The staff was consistently noted as friendly and accommodating.
Location
8.49
Multiple reviews highlighted the good location and convenience.
Room Quality
6.94
Rooms received criticism for being old and in need of updates.
Amenities
7.97
Amenities like the breakfast and pool were generally praised.
Value for Money
7.93
Overall perceived value was reasonable considering the price.
Food and Beverage
8.48
Breakfast was consistently tagged as great with various options.
Overall Experience
7.45
Mixed experiences highlighted notably good service and food but issues with room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:40

Property Description

Convenient Location
Situated in Flagstaff, just a short distance from popular attractions like The North Pole Experience and Northern Arizona University.

Comfortable Accommodation
Relax in rooms with cozy seating areas, coffee machines, and private bathrooms. Enjoy modern amenities like free WiFi and flat-screen TVs.

Leisure Facilities
Start your day with a complimentary continental breakfast and take a refreshing dip in the indoor pool. Nearby shopping centers and the airport make travel a breeze.

Experience the perfect blend of comfort and convenience at Best Western Pony Soldier Inn & Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 617 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 6.94
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 7.45
A
Angelee • extended_group • us
9
Because it wasa weekend, the room was quite expensive, but it was a beautiful
Pros:

It was a big bonus that our wheelchair accessible ADA room came with two bathrooms! A regular one and an accessible one. Also, it was nice to have a living room and a bedroom.

Cons:

The front desk staff was professional, but not what I would call friendly.

2026-09-16 • via Nuitee
P
Patrick • extended_group • ch
7
2026-09-16 • via Nuitee
L
Laurence • extended_group • fr
8
Chambre familiale agréable
2026-09-15 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Location and breakfast

Cons:

Nothing really good stay.

2026-09-13 • via Nuitee
A
Aaron • solo_traveller • us
10
Pros:

Clean room. Friendly staff.

2026-09-10 • via Nuitee
E
Edward • family_with_children • us
3
Will never choose to stay at this hotel again !
Pros:

Breakfast was poor

Cons:

Hotel second floor very noisy above the room I stayed until 1:30 am in the morning

2026-09-07 • via Nuitee
M
Michelle • family_with_children • us
10
2026-09-06 • via Nuitee
Y
Yadira • family_with_children • us
10
Pros:

We had been there before and it was familiar. The breakfast was good.

Cons:

I think it’s a really outdated place. Not sure that there is better options in Flagstaff for the price, though.

2026-09-05 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

The indoor swimming pool and hours cause busy work schedule most of the time it's closed.

Cons:

N/A

2026-08-25 • via Nuitee
J
James • family_with_children • us
10
Pros:

I like that a hot breakfast is provided with enough choices for anyone.

2026-08-17 • via Nuitee
L
Lee • couple • us
8
the pony statue out front adds a nice touch.
Pros:

nice coffee in the lobby

Cons:

No bathroom door - instead a weird sliding partition.

2026-07-23 • via Nuitee
S
Sweeney • solo_traveller • us
10
Pros:

location, Breakfast, and affordable

Cons:

pool was cold for an indoor pool

2026-07-17 • via Nuitee
F
frankpR6360XQ • Solo travel • Fort Wayne, Indiana
8
A great night stay in a classic Route 66 motel
Pros:

From the start as you walk in you feel the warmth. The front desk is smiling and cheerful. The is an older motel on route 66 that is well cared for. My room was clean and cool when I walked in. There was nothing bad to say about it. As for the comments about trains, Yes they pass regularly but I like trains so no problem for me. Anyone looking at a map of the area would know about the trains so if you don't like the noise don't book here. Glad I decided to stay here and would stay again when in the area.

2026-07-12 • via Tripadvisor
L
Lona • solo_traveller • us
9
2026-07-12 • via Nuitee
J
Jet55419899324 • Couples • Florence, Oregon
10
Older motel nicely updated
Pros:

The BW Pony Soldier is a very nice updated property. Rooms always clean and outside well maintained.
The pool is beautiful but in the summer not really usable as the sun makes the pool area VERY hot.
Br e akfast room is across the driveway and very large. Appreciate there is always fresh fruit and yogurt

2026-07-11 • via Tripadvisor
Q
Qris • solo_traveller • us
10
Amazing Service!
Pros:

My brother was dogsitting while I took his wife to surgery. A staff member became aware that coffee wasn't available before I left, so someone delivered a cup of coffee to our room as a wonderful surprise! Above & beyond here at the Pony Soldier Inn!

2026-07-08 • via Nuitee
6
633charlesi • Couples • Phoenix, Arizona
10
Great room to relax.
Pros:

The "suite" had 2 full bathrooms that made it easier to get ready for 2 people and to get up in the night simultaneously to go to the bathroom. it also had a table that could be used for a carry out dinner or to play cards. The breakfast was much better than most with good hot foods. The bed was firm but comfortable, just like I like it. Altogether a great experience.

2026-06-29 • via Tripadvisor
A
Arthur • solo_traveller • us
10
2026-06-28 • via Nuitee
M
Meresa • family_with_children • us
6
Overall was a great time and will be back
Pros:

We liked the location and love staying at best western for the fun family swimming

Cons:

The elevator was broken I had heavy bags and no one to help me, was quite the workout I wasn’t expecting, and the heater was broken at the pool

2026-06-24 • via Nuitee
Z
Zconsult • couple • fr
8
Pros:

correct pour un court séjour avec petit dejeuner

Cons:

un peu éloigné du centre ville historique donc voiture indispensable

2026-06-24 • via Nuitee