Best Western Charleston Inn

Hotels
•
Best Western
7.3 (1310 reviews)
1540 Savannah Highway , Charleston , US
+1 843-571-6100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good location / close to Charleston and beaches
Comfortable beds and spacious rooms (reported by multiple guests)
Good value/price for the city
Consistently praised breakfast
Some guests reported generally clean rooms
Cons:
Recurring pool closures / broken pool
Cockroaches and musty smells reported in several rooms
Outdated/shabby facilities and maintenance issues
No towel service / short-staffed for amenities
Difficult entrance / access issues mentioned
Construction and limited housekeeping reported

Categories

Cleanliness
4.5
Multiple reviews report musty smells, visible cockroaches and generally not clean rooms; a minority mentioned clean rooms, but overall cleanliness is poor.
Service
9.3
Several guests specifically praise staff and the check-in attendant as friendly, welcoming and helpful; service is a clear strength across reviews.
Location
9
Many reviews highlight a very good location and proximity to Charleston attractions and beaches; location is consistently praised.
Room Quality
7
Rooms are described as spacious and having comfortable beds by some, but others report outdated, shabby or dark rooms and minor maintenance issues; mixed but acceptable overall.
Amenities
5
Frequent complaints that the pool was closed/broken, no towel service and short staffing; breakfast exists but major amenity (pool) is often unavailable.
Value for Money
8
Several guests explicitly mention good price and value for the city; a few say nothing special compared to cheaper alternatives, but value is generally positive.
Food and Beverage
8.2
Breakfast is repeatedly praised (hot food, good eggs/sausages, many options) though a few found it merely adequate; overall food is a positive point.
Overall Experience
7.4
Mixed overall: many would stay again and note friendliness and location, but recurring cleanliness and amenity failures (pool, cockroaches) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Renovated Property
The newly renovated Best Western Charleston Inn is an ideal Charleston hotel.

Expansive Pool Deck and High-Speed Internet
Enjoy lounging around the largest pool deck in Charleston while staying connected with high-speed internet access.

Convenient Location and Nearby Dining Options
Situated just 4.8 km from Charleston's historic district, with easy access to Interstate 26 and Interstate 526. Don't forget to explore the nearby dining options like Bessinger's for some of the best barbecue in the area!

To experience luxury, convenience, and great dining during your Charleston stay, book your stay at Best Western Charleston Inn today!

Important information:

When traveling with pets, please note that an extra charge USD 30 per night applies.

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.3
Based on 1310 reviews
Cleanliness: 4.5
Service: 9.3
Location: 9
Room Quality: 7
Amenities: 5
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 7.4
C
Charles • solo_traveller • us
8
Keep up the quality of work yall doing
Pros:

Very peaceful , clean and a good location

2026-10-29 • via Nuitee
T
Tammy • solo_traveller • us
8
2026-10-24 • via Nuitee
M
Muñoz • extended_group • us
8
Buen hotel y buena atención
2026-10-15 • via Nuitee
W
william • family_with_children • us
3
2026-10-13 • via Nuitee
K
keith • solo_traveller • us
7
Pros:

Great breakfast

Cons:

Room location

2026-10-11 • via Nuitee
D
Danielle • solo_traveller • us
1
Worst hotel experience I’ve had
Cons:

Very run down, room smelled extremely musty, cockroaches, not clean.

2026-10-11 • via Nuitee
B
brit • couple • us
3
cozy and quaint
Pros:

loved the location and staff!!!

Cons:

a little outdated and could use some freshening up

2026-10-10 • via Nuitee
J
Jarvia • solo_traveller • us
8
2026-10-07 • via Nuitee
D
Diane • couple • us
5
2026-10-07 • via Nuitee
R
Richard • extended_group • us
7
Good value in a very expensive city.
Pros:

The price was good and the room was comfortable.

Cons:

The hotel is a bit shabby and it's hard to do a U-Turn to get in the right lane to drive toward downtown Charleston. And it's a bit of a drive to get into town too. But the breakfast was adequate and overall it met our needs.

2026-10-07 • via Nuitee
P
Pete • couple • it
10
2026-10-07 • via Nuitee
H
Holbert • solo_traveller • us
9
All personel were friendly and helpful. The room was clean, the bed was comfortable.
2026-09-19 • via Nuitee
W
Willem • solo_traveller • nl
6
2026-09-11 • via Nuitee
R
Ruoppo • extended_group • it
10
2026-09-11 • via Nuitee
B
Boba Lemonade • couple • us
5
2026-09-09 • via Nuitee
A
Azma • extended_group • pk
8
It was good.
Pros:

Interior and cleanliness.

Cons:

The price. Nothing special, same facilities we get in other cheaper hotels like Days inn, Wingate, Laquinta etc

2026-09-04 • via Nuitee
M
marco • solo_traveller • us
9
I will stay here again
Pros:

Nice place to stay

Cons:

Just the entrance

2026-09-03 • via Nuitee
I
irvin • couple • us
8
Check in lady was awesome
Pros:

Close to everything you want to see in Charleston, Beaches, great location

Cons:

Hard to find at night off 17

2026-09-03 • via Nuitee
M
mike • couple • us
7
Cons:

Bookings showed/stated a working pool. Arrived to sign on front door stating "pool closed for season" Later was told theres a crack in the pool and under mts. It has been that way for some time.

2026-09-02 • via Nuitee
V
valerie • extended_group • us
5
Rooms were nice
Pros:

Location

Cons:

Construction

2026-08-28 • via Nuitee