Tru By Hilton Sharonville, OH

Hotels
•
Tru by Hilton
8.8 (2686 reviews)
11155 Dowlin Drive , Cincinnati , US
+1 513-493-4200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value for money
Modern decor
Cons:
Noise from outside
Occasional rude staff
Cleanliness issues in amenities

Categories

Cleanliness
8.3
Some reviews noted cleanliness issues, including hairs on the bed and a dirty pool area.
Service
9.3
Most reviews praised the friendly staff, but some mentioned rude service which impacted overall sentiment.
Location
8.8
Guests appreciated the convenient location between key points of interest, although some found it a bit far.
Room Quality
8.8
Overall, rooms were described positively, with comfortable beds noted, despite some temperature concerns.
Amenities
8.8
Amenities like the fitness room and pool were well-received, although cleanliness was mentioned as a concern.
Value for Money
9.3
Reviewers found the rates reasonable for the quality offered, indicating good value.
Food and Beverage
8.3
Breakfast was generally appreciated but flagged as needing slight improvement.
Overall Experience
8.8
The overall sentiment was positive, despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Shared Lounge
Stay active during your trip with our on-site fitness centre. Relax and unwind in our shared lounge area after a busy day of exploring Cincinnati.

Comfortable Rooms with Essential Features
Our air-conditioned rooms are equipped with everything you need for a comfortable stay, including a flat-screen TV, safety deposit box, and a private bathroom. Enjoy a restful night's sleep on our cozy bed linen.

Recreational Activities and Nearby Attractions
Have some fun playing billiards at the hotel or venture out to visit popular attractions like Kings Island and the Cincinnati Observatory Center. With our convenient location, the possibilities are endless.

Book your stay at Tru By Hilton Sharonville, OH now and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2686 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
S
Salah • couple • us
10
Pros:

الموقع والسعر

2026-09-19 • via Nuitee
صلاح • couple • qa
10
Pros:

الاستقبال وتعاون الموظفين والموقع

2026-09-19 • via Nuitee
B
Brenda • couple • us
8
It was a very nice place to stay at a great price.
Pros:

It was very quiet in our room which was a definite plus, bathroom was very nice, appreciated the type of blinds that they had on the window. The staff was very friendly and welcoming.

Cons:

Wished they would have had some different meat for the breakfast that morning.

2026-09-19 • via Nuitee
A
Amon • family_with_children • us
10
Recommend this place
Pros:

Very very friendly front desk staff. Clean rooms. Great Breakfast

Cons:

Pool was a little cold

2026-09-19 • via Nuitee
Y
Yfnn • couple • us
10
2026-09-19 • via Nuitee
L
Lisa • solo_traveller • us
10
Tru by Hilton always impresses me with their value
Pros:

Room was very clean, comfortable bed, lobby was welcoming and comfortable to relax and/or eat in, and breakfast was adequate for me. This location has been open 5-6 yrs and you can barely tell that it isn’t brand new because it is so well maintained and clean.

Cons:

n/a

2026-09-19 • via Nuitee
孔 • extended_group • us
9
Pros:

Excellent breakfast

Cons:

Cannot print out my receipt

2026-09-18 • via Nuitee
M
Maya Fehlbaum • solo_traveller • ch
9
2026-09-17 • via Nuitee
G
Gabriel • couple • ec
10
2026-09-17 • via Nuitee
K
Keila • couple • us
10
We will definitely stay here again next time we’re in town.
Pros:

It was super clean and our room was well stocked with plenty of towels, liquid soap, lotion, shampoo, and conditioner.

Cons:

NA

2026-09-17 • via Nuitee
A
Amon • family_with_children • us
10
Great place
Pros:

Staff was very friendly and accommodating.

Cons:

Nothing

2026-09-17 • via Nuitee
B
Barbie • family_with_children • us
9
Just stayed to go to reds game was a good distance from it and a nice trip
Pros:

Was clean and staff were nice it was busy when we checked in but the front desk was amazing

2026-09-16 • via Nuitee
V
V • family_with_children • us
1
I wish we would have stayed at any other hotel in the area.
Pros:

N/A

Cons:

The check in lady was rude.

2026-09-16 • via Nuitee
R
Rebecca • couple • us
8
2026-09-16 • via Nuitee
H
Hubbard • solo_traveller • us
7
Pros:

Liked the price and the staff were great! Honestly was a pretty good over night stay

Cons:

The doors leading to outside the pool and back lounge area were very unsafe. Both doors have a metal lip on the outside and my daughter cut her foot open twice once on both doors coming back into the hotel. While at the front desk getting bandages for the injury I heard another guest complaining about the same doors with pretty much the same issue my child experienced

2026-09-14 • via Nuitee
K
KRYSTAL • couple • us
9
2026-09-10 • via Nuitee
P
Penambere • solo_traveller • us
10
Great stay, great find!
Pros:

Everything was very clean. Someone was always wiping something down or organizing a communal space. Smiles by staff and going out of their way to be helpful. Shola was exceptional. Beds were very comfortable.

Cons:

Honeslty, there was nothing I didnt like.

2026-09-09 • via Nuitee
A
Ashley • solo_traveller • us
10
Cons:

The front desk lady for night shift was rude and disgusting. When we check-in she had an attitude when we asked questions. Horrible customer service

2026-09-08 • via Nuitee
S
Sheila • solo_traveller • us
10
Pros:

Staff was very helpful and friendly.

Cons:

No issues

2026-09-08 • via Nuitee
H
hardik • family_with_children • us
10
great stay
Pros:

excellent breakfast, good service, very clear room, very friendly staff

Cons:

none

2026-09-08 • via Nuitee