Tru By Hilton Sharonville, OH

Hotels
•
Tru by Hilton
8.8 (2686 reviews)
11155 Dowlin Drive , Cincinnati , US
+1 513-493-4200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good value for money
Modern decor
Cons:
Noise from outside
Occasional rude staff
Cleanliness issues in amenities

Categories

Cleanliness
8.3
Some reviews noted cleanliness issues, including hairs on the bed and a dirty pool area.
Service
9.3
Most reviews praised the friendly staff, but some mentioned rude service which impacted overall sentiment.
Location
8.8
Guests appreciated the convenient location between key points of interest, although some found it a bit far.
Room Quality
8.8
Overall, rooms were described positively, with comfortable beds noted, despite some temperature concerns.
Amenities
8.8
Amenities like the fitness room and pool were well-received, although cleanliness was mentioned as a concern.
Value for Money
9.3
Reviewers found the rates reasonable for the quality offered, indicating good value.
Food and Beverage
8.3
Breakfast was generally appreciated but flagged as needing slight improvement.
Overall Experience
8.8
The overall sentiment was positive, despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:02

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Shared Lounge
Stay active during your trip with our on-site fitness centre. Relax and unwind in our shared lounge area after a busy day of exploring Cincinnati.

Comfortable Rooms with Essential Features
Our air-conditioned rooms are equipped with everything you need for a comfortable stay, including a flat-screen TV, safety deposit box, and a private bathroom. Enjoy a restful night's sleep on our cozy bed linen.

Recreational Activities and Nearby Attractions
Have some fun playing billiards at the hotel or venture out to visit popular attractions like Kings Island and the Cincinnati Observatory Center. With our convenient location, the possibilities are endless.

Book your stay at Tru By Hilton Sharonville, OH now and experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2686 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
N
Nita • family_with_children • ca
9
2026-10-17 • via Nuitee
C
Claire • couple • gb
6
OK
Pros:

Was all as expected except the front desk was a huge mess when we areived

Cons:

No answer to messages sent re an item left behind

2026-10-17 • via Nuitee
J
Johnson • solo_traveller • us
1
Pros:

customer service

2026-10-15 • via Nuitee
K
Kheona • family_with_children • us
9
Pros:

Breakfast was great the night shift receptionist was amazing

Cons:

The pool room smelled heavily like chlorine and even though the room itself was warm the water was entirely too cold for indoors

2026-10-15 • via Nuitee
J
James • couple • us
7
It was just ok.
Pros:

Cleanliness and TV

Cons:

100 dollor fee for incidentals . Very noisy rooms interstate traffic noise and noisy neighbors. Breakfast had pancakes instead of waffles and eggs and sausage were just ok.

2026-10-14 • via Nuitee
W
William • couple • us
5
2026-10-13 • via Nuitee
D
Deena • couple • us
10
2026-10-13 • via Nuitee
D
Deena • couple • us
10
2026-10-13 • via Nuitee
E
Emanuel • solo_traveller • us
8
Pros:

the location

Cons:

pilots breakfast I run out of bodywash

2026-10-12 • via Nuitee
S
sebastiao • solo_traveller • us
10
Pros:

Everything

2026-10-12 • via Nuitee
M
Malinda • solo_traveller • us
1
Horrible nasty place to stay
Pros:

Nothing it was a horrible disappointing place to stay and it was my first time trying out a Hilton thinking oh wow I got a really nice hotel no I didn't!!!!!!!

Cons:

Everything from the room smelling like paint and paint thinner the vinyl floor being nasty and slippery and I brought that up to the front desk attention nothing done our toilet stopped up I went down three times in the middle of the night and never found anybody at or around the desk!!! There were people smoking weed outside inside the hotel the staircases stunk so bad of weed was up and down the hallways coming out people's doors nothing done my daughter has an anxiety towards marijuana so her stay was extremely stressful extremely tiresome so no don't ever book here and then think oh now I got a really nice hotel it's a Hilton thanks Hilton you really disappointed me and my daughter I will never ever ever stay at another Hilton first and last time!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2026-10-12 • via Nuitee
T
Tootie • solo_traveller • us
10
2026-10-11 • via Nuitee
T
Tashara • couple • us
8
It was a short trip to get away with my husband and it was a great stay quite clean and just a great and comfortable sta
Pros:

It was clean and nice the vibes were great

Cons:

No microwave in my room lol but nothing there I didn’t like everything was great

2026-10-11 • via Nuitee
R
Renee • couple • us
10
The smell and room were so wonderful!! Also a social spot outdoor was welcoming for smokers!!!
Pros:

Everything was wonderful, best hotel
I have ever stayed at!!!!!

Cons:

Absolutely nothing

2026-10-08 • via Nuitee
I
Imani • couple • us
3
Pros:

The staff

Cons:

I woke up with 10 bug bites and was not able to get a refund

2026-10-08 • via Nuitee
D
Druan • solo_traveller • us
5
Pros:

Nice facility

Cons:

The staff the day of our check out was rude

2026-10-08 • via Nuitee
B
bosko • solo_traveller • be
8
2026-10-07 • via Nuitee
E
Edward • couple • us
9
Good
Pros:

Liked the cheese omelets

Cons:

Frig in our room made loud high pitched sound

2026-10-07 • via Nuitee
S
Salah • couple • us
10
Pros:

الموقع والسعر

2026-09-19 • via Nuitee
صلاح • couple • qa
10
Pros:

الاستقبال وتعاون الموظفين والموقع

2026-09-19 • via Nuitee