Hampton Inn Boston Logan Airport

Hotels
Hampton Inn
7.8 (10788 reviews)
230 Lee Burbank Highway , Boston , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food options
Cons:
Smoke odor in room
Thin walls
Lack of microwave
Parking fees

Categories

Cleanliness
6.69
Several mentions of issues such as smoking odors and thin walls affecting comfort.
Service
8.66
Front desk staff provided good service but lacked comprehensive information.
Location
9.2
Excellent location noted for convenience and access to Boston.
Room Quality
7.15
Rooms were described as clean and updated, but issues with comfort and amenities noted.
Amenities
7.18
Some amenities like the hot tub and microwave were lacking.
Value for Money
7.64
Good value despite charging for parking and missing amenities.
Food and Beverage
8.19
Breakfast was praised with good options available.
Overall Experience
7.66
Experience was generally positive, but several issues noted impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Convenient Location and Transportation
The Hampton Inn Boston/Logan Airport is strategically located minutes away from Logan International Airport, offering a hassle-free travel experience. Guests can enjoy complimentary airport shuttle services and easy access to downtown Boston, making exploration effortless.

Modern Amenities and Comfortable Accommodations
Experience a comfortable stay at this hotel with modern amenities such as a well-equipped fitness center to rejuvenate after a day of sightseeing. The friendly staff is readily available to assist in arranging area tours and activities, ensuring a memorable stay for all guests.

Accessible Attractions and Services
With convenient shuttle services to the airport and nearby subway station, guests have easy access to popular attractions like Faneuil Hall and the Museum of Science. Immerse yourself in the city's vibrant culture and let the Hampton Inn Boston/Logan Airport be your gateway to a remarkable Boston experience.

Book your stay now at the Hampton Inn Boston/Logan Airport for a seamless blend of comfort, convenience, and exceptional service.

Important information:

Kindly note a USD 50 security hold is done upon arrival per night.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 10788 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.66
I
Isabel couple au
4
Stay at a different Hampton
Pros:

Relatively quiet for a place so close to the airport. Shuttle service hard to get hold of from the airport but going back it was good.

Cons:

I have stayed at a few of the Hamptons around Boston Logan and this is by far the worst. Staff are constantly busy and unpleasant, the room is super basic, and the breakfast is dire. The room didn't have curtains so the light wakes you up, we couldn't turn off the AC which is super loud, there were blood spatters on the walls (!), and only one elevator worked so we people were waiting for ages. Everything looks like it's fallen into disrepair and they don't want to improve anything.

2026-07-25 via Nuitee
L
Lyn couple us
4
2026-07-25 via Nuitee
H
Hernando solo_traveller us
10
Keep up with your business
Pros:

Very clean

Cons:

Na

2026-07-25 via Nuitee
M
Mark couple us
10
2026-07-25 via Nuitee
W
Winchenbach solo_traveller us
7
2026-07-24 via Nuitee
A
Ana Karla solo_traveller au
8
2026-07-24 via Nuitee
S
Stefanie couple de
8
Für eine Nacht am Airport okay, wenn man keine Ansprüche hat.
Pros:

Sauber, sehr gutes großes Bett, großer Raum. Gute Belüftung, sehr ruhig. Sehr freundliches Personal.

Cons:

Ziemlich alt und schäbiger Eindruck. Bräuchte dringend eine Modernisierung.
Beim Frühstück gab es keine Teller mehr, nur Schalen. Alles aus Pappe und Plastik. Geht gar nicht!
Eine echte Frechheit war am Abend der „Shrimps-Cocktail“. Ein paar nackte Shrimps hingen über dem Rand eines Cocktailglases, und das für 20 Dollar fanden wir unverschämt.

2026-07-24 via Nuitee
M
Michelle family_with_children us
1
Don’t do it
Pros:

Nothing

Cons:

The rooms were too hot. They didn’t have and fans. We asked for sheets for the sofa bed so my son could go to bed and they didn’t come up for hours. The 4am shuttle bus was awful. The staff were arguing in each others face in front of all the guests waiting which included my child and other children. I would like a refund.

2026-07-24 via Nuitee
D
Dany solo_traveller ca
10
2026-07-24 via Nuitee
M
Mary Lou solo_traveller us
8
Pros:

I liked the breakfast. one elevator was broken which made it tedious to wait long periods of time. Cookies were a bonus! Shuttle was great but I needed more info on where exactly to pick up the shuffle.

Cons:

One elevator and inadequate info on where to
Pick up the shuttle .

2026-07-24 via Nuitee
A
Alexandra family_with_children fr
7
2026-07-23 via Nuitee
N
Nicole solo_traveller us
8
Overall, good value for what we paid
Pros:

The beds were top notch and the room was perfect for what we needed. The staff was mostly friendly, though there were some that were loudly complaining about management in a common area. Breakfast was good, and had a lovely selection.

Cons:

There is currently only one elevator that took FOREVER and we ended up having to take the stairs because there was never any room for us when it did finally stop on our floor. Our bathroom floor looked as though it hadn't been swept well either.

2026-07-23 via Nuitee
S
Sylvain extended_group ca
8
Bien, piscine pas clair
Pros:

Très bon déjeuner

Cons:

Les ascenseurs
Beaucoup trop long

2026-07-23 via Nuitee
P
Peter couple us
8
Close to airport
Pros:

close to the airport, good breakfast

2026-07-23 via Nuitee
M
Munavalli solo_traveller us
3
Bad experience .
Cons:

Bedding was dirty . Floor carpet was dirty. Breakfast was bad .

2026-07-23 via Nuitee
M
M solo_traveller gb
9
Really enjoyed the stay.
Pros:

Not far from city centre, easy check-in, clean, comfortable

Cons:

Could turn air con off. Parking should be free.

2026-07-23 via Nuitee
A
Arthur couple us
8
2026-07-23 via Nuitee
D
David solo_traveller au
10
2026-07-22 via Nuitee
Žules solo_traveller cz
7
Pros:

Hotel je ideální na přespání mezi lety. Je blízko, shuttle jezdí 24/7, pokoje jsou tiché a postele pohodlné

Cons:

Lokalita je uprostřed betonu, doprava jen taxi či shuttle

2026-07-22 via Nuitee
R
Rosleidy extended_group us
8
Agradable
Pros:

Estaba muy limpio y cuidado

Cons:

El aire acondicionado se paga mucho

2026-07-22 via Nuitee