Hampton Inn Boston Logan Airport

Hotels
Hampton Inn
7.8 (10734 reviews)
230 Lee Burbank Highway , Boston , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food options
Cons:
Smoke odor in room
Thin walls
Lack of microwave
Parking fees

Categories

Cleanliness
6.69
Several mentions of issues such as smoking odors and thin walls affecting comfort.
Service
8.66
Front desk staff provided good service but lacked comprehensive information.
Location
9.2
Excellent location noted for convenience and access to Boston.
Room Quality
7.15
Rooms were described as clean and updated, but issues with comfort and amenities noted.
Amenities
7.18
Some amenities like the hot tub and microwave were lacking.
Value for Money
7.64
Good value despite charging for parking and missing amenities.
Food and Beverage
8.19
Breakfast was praised with good options available.
Overall Experience
7.66
Experience was generally positive, but several issues noted impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Convenient Location and Transportation
The Hampton Inn Boston/Logan Airport is strategically located minutes away from Logan International Airport, offering a hassle-free travel experience. Guests can enjoy complimentary airport shuttle services and easy access to downtown Boston, making exploration effortless.

Modern Amenities and Comfortable Accommodations
Experience a comfortable stay at this hotel with modern amenities such as a well-equipped fitness center to rejuvenate after a day of sightseeing. The friendly staff is readily available to assist in arranging area tours and activities, ensuring a memorable stay for all guests.

Accessible Attractions and Services
With convenient shuttle services to the airport and nearby subway station, guests have easy access to popular attractions like Faneuil Hall and the Museum of Science. Immerse yourself in the city's vibrant culture and let the Hampton Inn Boston/Logan Airport be your gateway to a remarkable Boston experience.

Book your stay now at the Hampton Inn Boston/Logan Airport for a seamless blend of comfort, convenience, and exceptional service.

Important information:

Kindly note a USD 50 security hold is done upon arrival per night.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 10734 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.66
Сакен family_with_children kz
7
Нормальный отель
Pros:

Не плохой вариант переночевать, ничего такого супер восхитительного, но и никаких плохих качеств не могу отметить. Нормальный отель за эту цену, я бы похвалил если бы был дешевле? Или была бесплатная парковка, бесплатный завтрак или какой-то бонус? Ничего такого экстра не было, ну собственно поэтому скажу, что это вполне нормальный отель за эту цену!

Cons:

Отсутствие бесплатных завтраков, парковки бесплатной, не самый лучший вид из окон. Но во всех остальных местах, все хорошо!

2026-07-04 via Nuitee
D
Dennis solo_traveller us
8
2026-07-03 via Nuitee
J
Jamie extended_group us
10
2026-07-03 via Nuitee
P
Pablo solo_traveller mx
10
Agradable
Pros:

Todo. Solo fui a dormir y estuvo muy bien.

Cons:

Todo bien.

2026-07-03 via Nuitee
C
Charles solo_traveller us
7
2026-07-02 via Nuitee
O
Omar couple us
10
2026-07-01 via Nuitee
M
Michael family_with_children us
8
Close to the airport, clean room and good linens.
Pros:

The proximity to the airport

Cons:

It took three (3) times to get our room figured out. 1st time key didn’t work, battery issue with front door box. 2nd time only king bed. We needed/requested 2 bed room. Third time was a charm but it required several trips to the front desk. By the way, 5th floor hotel phone near elevator doesn’t work :/ Hotel needs a refresh.

2026-07-01 via Nuitee
R
Robert solo_traveller us
9
Pros:

Staff was supper friendly and accommodating. Close to the airport

Cons:

Water would back up a little in the bath tub.

2026-06-30 via Nuitee
C
Cathy couple us
9
One of the nicest Hamptons I have stayed in
Pros:

Everything was great from the shuttle personnel to the kitchen staff. Hotel rooms are clean and comfortable. Everything was done very well.

2026-06-30 via Nuitee
L
Lila family_with_children us
8
2026-06-30 via Nuitee
T
Tatjana solo_traveller de
9
Toll für einen Kurz Aufenthalt, um auch noch mal Boston erkunden zu können
Pros:

Tolle Lage, einwandfreier Shuttleservice

Cons:

Internet war nicht ganz stabil, musste mich immer wieder neu einloggen.

2026-06-30 via Nuitee
I
Ilia family_with_children us
10
Pros:

Pool

Cons:

No water in the rooms

2026-06-29 via Nuitee
B
Blair Hutton solo_traveller gb
9
Nice easy stop for airport
Pros:

Nice stay with very helpful staff, free airport shuttle service and baggage storage. Breakfast decent too

Cons:

Too much waste and lack of obvious recycling, especially at breakfast

2026-06-29 via Nuitee
K
Keshan couple us
9
Love it.
Pros:

Great location, good breakfast and comfortable room.

2026-06-29 via Nuitee
S
Susan solo_traveller us
4
2026-06-29 via Nuitee
L
Libra couple us
10
2026-06-29 via Nuitee
F
Fernando Javier family_with_children us
3
Very disappointing
Pros:

The breakfast is good, the beds are comfortable.

Cons:

The hotel offers a free shuttle from Logan and they advertise it prominently. Upon booking the room I pointed out that I needed that service, and I sent an email asking about it but got no response. Two weeks later I arrived with family after a long flight from Eastern Europe and tried calling the front desk from the airport to ask where I should wait for the shuttle. Two things happened: they either did not answer the calls or else put me immediately on hold for 15 minutes at a time and did not pick up the phone. After several failed attempts I gave up and paid for a taxi to the hotel, 26 dollars total. The man at the desk asked me if I had been the person calling earlier, made a very brief apology for not picking up the phone and not sending in the driver saying they were busy, and gave me a free bag of chips from the hotel store as a compensation of sorts. A World Cup soccer match was on television in the lobby and I suspect that it may have had something to do with the refusal to pick up the phone. I fly frequently into Logan but I will not return to this hotel as it offers a service that it does not actually provide, and the room is not exactly cheap either (280 dollars a night). By the way, I got a text on my phone the day of my arrival asking me to call them about the shuttle!

2026-06-29 via Nuitee
R
Ray couple us
1
Trash place
Pros:

Nothing

Cons:

Everything

2026-06-28 via Nuitee
R
rotem solo_traveller il
7
Good
Pros:

The only thing that upset me was the parking. It cost a lot at the hotel, and as a guest, I expected parking to be included.

Cons:

The only thing that upset me was the parking. It cost a lot at the hotel, and as a guest, I expected parking to be included.

2026-06-28 via Nuitee
A
Audrey couple us
10
2026-06-28 via Nuitee