Sheraton Grand Pune Bund Garden Hotel

Hotels
Sheraton
9 (934 reviews)
Raja Bahadur Mill Road , Pune , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Well-maintained amenities
Delicious food
Cons:
Rooms are small
Staff slow at times
Key card issues

Categories

Cleanliness
8.75
Rooms were well-maintained, but concerns about room size and key issues.
Service
9.25
Staff provided excellent service, attentive and professional throughout the stay.
Location
9.25
Property is centrally located in the heart of the city.
Room Quality
8.25
Rooms are tiny for the price, but some guests appreciated cleanliness.
Amenities
9.25
Well-kept with a variety of amenities including fitness options.
Value for Money
8.75
Mixed feedback regarding room sizes and service speed relative to price.
Food and Beverage
9.25
Breakfast had a great variety, with personalized service from the chef.
Overall Experience
9.25
Guests reported a pleasant stay with outstanding hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:04

Property Description

Luxurious Accommodation
Indulge in spacious air-conditioned rooms with modern amenities and elegant décor, ensuring a comfortable stay.

Dining Extravaganza
Experience a culinary journey with 7 dining options serving a variety of cuisines, from authentic North Indian dishes to fine teas and desserts.

Recreational Delights
Unwind and have fun at the outdoor pool, fitness centre, nightclub, and recreation centre with a range of activities like table tennis, promising a memorable stay.

Book now to experience the perfect blend of luxury and convenience at Sheraton Grand Pune, your gateway to a delightful stay in Pune.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rs. 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 934 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
C
Companion53895556784 Family
10
Good
Pros:

Yummy food.loved it
Monashree is nice

2026-05-30 via Tripadvisor
S
SONAL solo_traveller gb
8
2026-05-30 via Nuitee
P
Passport20563734677 Business
10
Lovely food by mona
Pros:

Went for dinner .Monashree is best .

2026-05-29 via Tripadvisor
S
ShivrajS Business Pune, Pune District, Maharashtra
10
Excellent Ambience, Food and Service
Pros:

Excellent food at Chingari and great service by Monashree and team...

2026-05-29 via Tripadvisor
S
Sightsee31460026638 Family
10
Our anniversary went well.
Pros:

I would recommend everyone Chingaari restaurant.
The lady made us felt very special. She personally gave us the poolside table where we wanted to sit.. The view was nice.. Food also good...
And Monashree took very extra care of us. She told us the menu.. and we loved the food and also everyone was good..

2026-05-29 via Tripadvisor
F
FarAway59950413555 Family
10
Nice food
Pros:

Monashree helped us with selecting the menu as well as gave us a very warm welcome and service, also she provided my special request which was anniversary cake, overall very generous.

2026-05-28 via Tripadvisor
U
U623BLrajk Family
10
Tasty Food
Pros:

The food was very tasty, And the lady serve us was very calm and polite, her name is Monashree

2026-05-27 via Tripadvisor
C
Climber59249686265 Family
10
Good food ..good resturant chingari
Pros:

Enjoyed the evening. Good food.
Also loved Monashree's polite and calmness .she was very caring and she suggested very tastiest food.
Will recommend it to everyone.
Really had a great party. Also Monashree's smiling nature is top notch..

2026-05-27 via Tripadvisor
P
purav solo_traveller in
1
Non cooperative hotel and least interest shown by booking.com
Cons:

Hotel is completely non cooperative.

Hotel pushing the responsibility on booking.com
And booking.com simply doesn't revert.

2026-05-27 via Nuitee
D
Daydream04240920528 Business
10
My Second Home😉
Pros:

Hii There Again 🤗. What to say more about this place . Whenever I visit here its always so special for me . People out here makes me feel sooo homely. And Akash Shinde You Again I would like to thank you for always making my stay soooo awesome soooo comfortable. Not much to say but definitely A big thank you to Sheraton Family. For always making me feel so special 💕

2026-05-26 via Tripadvisor
F
Freedom34988936004 Friends getaway Bengaluru, Bangalore District, Karnataka
10
Amazing
Pros:

Had an amazing evening with my friends, Thanks Monashree for your Polite and Professional Behaviour. I will recommend my Cousins & Family members too.

2026-05-26 via Tripadvisor
D
DayTrip36308918792 Family
10
Kindest gesture by Hotel staff
Pros:

We stayed at sheraton pune for 2 nights, and both me, and my husband were traveling by train,For the first time .
we reached sheraton, and we had a beautiful stay.Everything went really well. On the day that we were checking out , my husband had a meeting which was supposed to last for 1 hour, but it went on for 2 and a 1/2 hours because of which, he called me up from the meeting and told me to meet him at the train station at the platform directly, our train was a 2 PM.I had never traveled alone by train, and let alone come to Pune.It was only my second trip to Pune so while I was checking out , I informed the front desk that I would need a taxi that would drop me to the train station and I just took a chance and asked if the driver who will be dropping me to the train station can also guide me toward the platform since it's my first time-traveling by train ,to which he told me that he would make sure that another team member would accompany me not only to the train station but make sure that I reached The correct platform. I was truly filled with gratitude and was very happy with such a kind gesture.while I reached the train station, Santosh was very kind, very informative. He already had an app on his phone on which he checked the platform number of my train, He took my bags and walked ahead of me , found out on which platform and not only that but checked for a space where I could sit till my husband reached and made space amongst the crowd for it,
He gave me his number and said that, "ma'am, if you need anything ,any problem that you may face, give Me a call, I will return in 2 minutes."

This was one of the kindest gestures that a hotel staff has shown toward me. I myself am an independent hotelier. And I have a hotel in Belgaum and I gave this example of kind gesture to my hotel staff so that they could definetly learn from this kind of service,

Sheraton pune will be our regular for sure,

Thank you chaitanya and santosh

2026-05-25 via Tripadvisor
S
Safari18445221572 Family
10
Good service good food
Pros:

Great food, great weather , relaxing vibe

2026-05-24 via Tripadvisor
G
GrandTour66235051873 Family
10
Good ambiance
Pros:

Had a good time here... Thank you for the service caption Yash..

2026-05-24 via Tripadvisor
R
romas688 Couples
10
Pleasent and beautiful night
Pros:

The experience at Chingari was very pleasing and Yash gave the warmest service to make the night even more beautiful. Really enjoyed every moment.

2026-05-23 via Tripadvisor
N
Nitishchandra5 Couples
10
Great Service
Pros:

I am impressed with Yash friendly nature and quick service. It was an amazing experience at chingari.
Cheers

2026-05-23 via Tripadvisor
M
madhurb2025 Family
10
Must visit!
Pros:

We had a lovely time, amazing service, great ambience and food. Sagar did a wonderful job serving is!

2026-05-23 via Tripadvisor
J
Jet66569849643 Family
10
Mona is very nice
Pros:

Loved the vibe of Chingari ...food was so good. Monashree is very kind and she treat us so well... Recommended it...

2026-05-23 via Tripadvisor
M
Mobile22545155801 Family
10
Great
Pros:

Exceptional food.. specially Galauti kebab and Awadhi biryani.. Sagar served us well.

2026-05-22 via Tripadvisor
P
Pratik couple ie
9
2026-05-22 via Nuitee