Village Hotel Birmingham Dudley

Hotels
Village Hotels & Leisure Clubs
7.8 (3017 reviews)
Castlegate Park, Birmingham Rd, Dudley , Dudley , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Good amenities
Value for money
Cons:
Cleanliness issues
Room quality concerns
Food inconsistencies

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues such as smells and overall cleanliness not meeting expectations.
Service
8.66
Multiple reviews praised the service as attentive and accommodating, especially during wedding arrangements.
Location
8.7
Great location mentioned in several reviews, particularly for its proximity to local attractions.
Room Quality
6.65
Negative mentions about room quality including issues like noise and unsatisfactory conditions.
Amenities
8.18
Amenities such as the pool and gym received positive feedback, although some rooms were noted as cold.
Value for Money
7.64
General sentiment about value for money was good, though some reviews indicated discrepancies in charges.
Food and Beverage
7.19
Mixed feelings about food quality with mentions of fresh and average meals.
Overall Experience
8.66
Most guests expressed satisfaction with their stay, taking note of pleasant family experiences and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:52

Property Description

Luxurious Accommodations and Convenient Location

At Village Hotel Birmingham Dudley, enjoy a warm welcome and professional service, with easy access to the M5 and key attractions like Birmingham and Cadbury World.

Dining and Leisure Facilities

Indulge in delicious meals at the Village Pub and Grill, grab a Starbucks coffee, take a dip in the pool, or break a sweat in the gym. For relaxation, the Village Gym offers a swimming pool, sauna, and steam room.

Business and Technology Amenities

With meeting spaces, hot desking, and advanced technology, the Business Club caters to corporate guests. Upgrade to Business Club access for added convenience. Plus, unwind in rooms equipped with Sky TV and Sky Sports.

Book your stay at Village Hotel Birmingham Dudley for a perfect blend of comfort and convenience.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 3017 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.66
B
balsop20 NONE
10
Would recommend
Pros:

Great hotel and lovely staff and receptionists. A newly refurbished room but air con not working and no tv on the first night. They gave us fans and a small refund for both nights.

2026-08-08 via Tripadvisor
J
James solo_traveller gb
10
2026-08-07 via Nuitee
A
Alison couple gb
10
2026-08-07 via Nuitee
A
Alison couple gb
10
Fully enjoyed myself
Pros:

Everything

Cons:

Very helpful

2026-08-07 via Nuitee
U
Ugne solo_traveller gb
8
Cons:

Nepatiko pastoviai trankomos durys kurios kėlė garsą ir tuo pačiu trenkdavo mūsų duris. Kažkas yra nesureguliuota, tad kai bet kad išeina iš savo kambario ir paleidžia duris , jūsų durys irgi trenksis. Iš pradžių buvome gavę kambarį prie kažkokio burzguančio aparato, tačiau mums ji greit pakeitė ir kitas numeris buvo ramesnis, apart durų. Kambaryje nėra gyvatuko tad neįmanoma išsidžiovinti rūbų jeigu ėjote į baseiną

2026-08-07 via Nuitee
A
Abdullahi Isse couple se
8
2026-08-07 via Nuitee
M
Matthew solo_traveller gb
10
Pros:

Staff very polite and helpful, I've got a disabled partner and they went above and beyond to help us, all your staff, very, very comfortable beds, we didn't want to get out of them to go home.

Cons:

A bit confusing as we were on the second floor in 252 and 254, didn't know were to go to our rooms, that's all, no other negatives, definitely not.

2026-08-06 via Nuitee
S
Sanders solo_traveller gb
10
Pros:

10/10

2026-08-05 via Nuitee
C
chrissB1588KJ NONE
10
CPS
Pros:

Excellent value for money, really enjoyed the stay. No issues checking in or out. Staff were friendly & attentive. Room was clean. Very happy with hotel. Also being in a good location for what we needed.

2026-08-04 via Tripadvisor
D
Daniel couple gb
1
2026-08-04 via Nuitee
K
Katie couple gb
7
Overall it was a very comfortable stay.
Pros:

The room was very clean and comfortable.

Cons:

There was only one large towel and two people staying. I know we could have requested another at reception but I feel like another one should have been provided anyway. Also the staff in the bar weren't particularly friendly.

2026-08-03 via Nuitee
A
Adele couple gb
8
Would stop here again ,value for money and staff friendly
Pros:

Staff were extremely helpful
Clean room and all facilities were well maintained.

2026-08-03 via Nuitee
F
felicitous couple gb
1
Bad stay. Rooms not cleaned
Pros:

I always go there
Closer to my church venue

Cons:

The rooms were not cleaned for the three nights we were there

2026-08-03 via Nuitee
R
Rudi couple gb
10
2026-08-03 via Nuitee
F
foxley couple gb
9
Good apart from parking fees . Got told if booked direct it would have been free
Pros:

Break fast was good if you had it 1st thing . Was in warming containers

Cons:

Thought it was free parking . Got charged £10 for 2 nights

2026-08-02 via Nuitee
K
Kevin family_with_children gb
10
excellent
Pros:

beds were very comfortable and everything was clean and tidy

2026-08-02 via Nuitee
W
Wendy solo_traveller gb
6
2026-08-02 via Nuitee
S
sldurow Solo travel Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
2
Don’t go in Summer
Pros:

No air con
Windows only open about 15cm
Noisy road
Doors slamming constantly through the night
Terrible nights sleep

2026-07-29 via Tripadvisor
M
MandyJ1976 Couples Wellingborough, Northamptonshire, England
6
Average Hotel for Above Average Price
Pros:

We spent one night here as we were visiting the Black Country Living Museum which is very close by. The hotel itself is well presented and we had a nice meal in the bar and grill on site. Breakfast (which is extra) was also good.

The hotel room was small and stuffy. There was a fan, but no air con. We kept the window open at night to let air in, but were then woken at 8AM with pumping bass, I assume was from the gym.

We paid extra to use the pool, which was a great facility. Parking was also an additional cost. I believe that there is an option to pay for a deal where they are both included.

I feel that the price is a little inflated considering what you actually get at this hotel.

We had a nice stay, but wouldn't be rushing back.

2026-07-26 via Tripadvisor
S
Sanders solo_traveller gb
10
Pros:

Excellent

2026-07-24 via Nuitee