Village Hotel Birmingham Dudley

Hotels
Village Hotels & Leisure Clubs
7.8 (3017 reviews)
Castlegate Park, Birmingham Rd, Dudley , Dudley , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Good amenities
Value for money
Cons:
Cleanliness issues
Room quality concerns
Food inconsistencies

Categories

Cleanliness
6.69
Some reviews mentioned cleanliness issues such as smells and overall cleanliness not meeting expectations.
Service
8.66
Multiple reviews praised the service as attentive and accommodating, especially during wedding arrangements.
Location
8.7
Great location mentioned in several reviews, particularly for its proximity to local attractions.
Room Quality
6.65
Negative mentions about room quality including issues like noise and unsatisfactory conditions.
Amenities
8.18
Amenities such as the pool and gym received positive feedback, although some rooms were noted as cold.
Value for Money
7.64
General sentiment about value for money was good, though some reviews indicated discrepancies in charges.
Food and Beverage
7.19
Mixed feelings about food quality with mentions of fresh and average meals.
Overall Experience
8.66
Most guests expressed satisfaction with their stay, taking note of pleasant family experiences and exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:52

Property Description

Luxurious Accommodations and Convenient Location

At Village Hotel Birmingham Dudley, enjoy a warm welcome and professional service, with easy access to the M5 and key attractions like Birmingham and Cadbury World.

Dining and Leisure Facilities

Indulge in delicious meals at the Village Pub and Grill, grab a Starbucks coffee, take a dip in the pool, or break a sweat in the gym. For relaxation, the Village Gym offers a swimming pool, sauna, and steam room.

Business and Technology Amenities

With meeting spaces, hot desking, and advanced technology, the Business Club caters to corporate guests. Upgrade to Business Club access for added convenience. Plus, unwind in rooms equipped with Sky TV and Sky Sports.

Book your stay at Village Hotel Birmingham Dudley for a perfect blend of comfort and convenience.

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.8
Based on 3017 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 7.19
Overall Experience: 8.66
D
Diane couple gb
10
Relaxing and stress free
Pros:

Modern clean and a relaxing environment

Cons:

N/a throughly enjoyed our stay

2026-07-04 via Nuitee
R
ralph solo_traveller gb
8
Pros:

Public and grill reasonable prices good atmosphere

Cons:

Room was very warm and therefore uncomfortable to sleep

2026-07-04 via Nuitee
K
Kerry couple gb
9
Pros:

Breakfast staff were really nice and helpful and breakfast was delicious! Issue with lift on arrival so as we are disabled we were escorted to the service lift. I had received a courtesy y call the day before to inform me also which I thought was considerate.

Cons:

No lift.
A lot of prom noise. Gym users parking in blue badge spaces when they are not disabled! If that was a public car park they would get a ticket.

2026-07-04 via Nuitee
C
Clayton solo_traveller gb
4
Pros:

Room decor

Cons:

Only one lift which was broken. Charged for parking. No grab rail in shower.

2026-06-30 via Nuitee
L
Leigh couple gb
6
2026-06-29 via Nuitee
J
Jackson solo_traveller gb
9
2026-06-29 via Nuitee
A
Alison solo_traveller gb
10
Above excellent
Pros:

Everything was excellent 👍

Cons:

Nothing

2026-06-28 via Nuitee
J
James couple gb
7
Overall, a good stay and would return in the future either to this hotel or another from the Village brand.
Pros:

The hotel was lovely, food was good, bar staff very friendly and attentive. The bar area looked great especially for the football. Hotel room was spacious and A/C was great. TV in room was a great size. Bed. Very comfortable and slept well. The general feel from the hotel felt superior.

Cons:

After a 4hr drive and feeling a little dehydrated from the heat (35’c), the self serve check in wasn’t favoured unfortunately. The assistance provided could have been better, given that I possibly did look rather stressed. No help with directions to room and the lift was out of order. So immediate impressions weren’t great. A little shy with the available coffee in the room. Bed could have done with some cushions to sit more comfortably when watching TV. The TV seemed to have restrictions so couldn’t connect Netflix etc.

2026-06-28 via Nuitee
S
Stephen couple gb
10
2026-06-28 via Nuitee
M
Mark solo_traveller gb
8
Pros:

Starbucks and gym, clean room

Cons:

Starbucks staff in the hotel were miserable, but apart from that all ok

2026-06-28 via Nuitee
M
Mike solo_traveller gb
4
Pros:

Every thing was great.

Cons:

Lift was broken, so stairs where a problem

2026-06-26 via Nuitee
Λισονια Γκιωνη couple de
8
Clean, spacious, and well-equipped room in a convenient location
Pros:

Room was spacious and clean enough. Would recommend it for a short stay.

Cons:

Sometimes due to limited availability, early check in is not available and that can cause problems. However there is enough space in the lobby and the Starbucks Coffee Shop to spend some time or work on your leptop.

2026-06-26 via Nuitee
R
rachel solo_traveller gb
10
2026-06-23 via Nuitee
T
Tanya couple gb
8
2026-06-22 via Nuitee
F
Frank couple gb
10
2026-06-22 via Nuitee
J
Jim couple gb
8
Great hotel, with great pool & gym facilities, but onsite food too expensive
Pros:

Breakfast was very good value - ample choice and all kept warm under heated cloches. Pool was a great way to relax at the end of the day and good facilities including sauna, steam room, hot tub., etc. Had a tour of the gym (but did not use) and it seemed very well equipped.
Great food just across the parking area at The Castle View

Cons:

No air-con in the room, and considering it was warm when we stayed, it was a tad uncomfortable. The windows had security cords allowing them only to be opened 4". There were 2 desk type fans in the room and we had to leave both on when we were in the room, and all night, to make the room comfortable.
Food in restaurant was over priced.
We, and others that were staying there, did not eat evening meal there. Preferring instead to visit the Castle View that was considerably cheaper, and where there was a better menu choice.

2026-06-22 via Nuitee
M
Musto solo_traveller gb
9
2026-06-21 via Nuitee
C
Chantelle solo_traveller gb
10
Pros:

The time away. And the room was great 😃

Cons:

Nothing

2026-06-21 via Nuitee
A
Agnieszka couple gb
9
Comfortable
Pros:

Clean and very comfortable room, beds were great and pillows too!

Cons:

No air con and no fridge so was cooling drinks in cold water in sink. We were there on a hot day so room was boiling

2026-06-19 via Nuitee
A
Alexander solo_traveller gb
3
Pros:

Good breakfast and gym

Cons:

Room was unbearabley hot, shower leaked and head was moldy. No aircon or extraction. Decor was depressing, well worn and stained. Whole second floor smelt like a chip pan.

2026-06-19 via Nuitee