Am Neutor Hotel Salzburg Zentrum

Hotels
6.8 (3138 reviews)
Neutorstraße 8 , Salzburg , at

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Poor cleanliness
Old and worn rooms
High prices for quality offered

Categories

Cleanliness
5.6
Multiple reviews mentioned that the rooms are not clean, with dirty bathrooms and unkempt conditions.
Service
7.57
Most reviews referred to friendly and competent staff, although some found them overwhelmed.
Location
8.6
Many comments highlighted the excellent location near the city center, making it a strong positive.
Room Quality
5.56
Repeated mentions of rooms being old, worn, and needing renovations.
Amenities
6.59
Basic amenities present but many reviews noted a lack of essential items like a kettle or fridge.
Value for Money
6.05
Concerns over pricing being too high for the quality of the accommodations and services.
Food and Beverage
7.6
Positive remarks about the breakfast quality, though some reviews found it overpriced.
Overall Experience
6.87
The overall sentiment is mixed due to the positive location and service, but complaints about cleanliness and room quality hold back the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:11

Property Description

Prime Location at the Foot of Mönchsberg Mountain
Situated just a short stroll away from the iconic Getreidegasse and the charming Old Town of Salzburg, the Am Neutor Hotel Salzburg Zentrum provides the perfect base to explore the city's historic treasures.

Cozy Rooms with Modern Amenities
Experience comfort in the traditionally furnished rooms equipped with cable TV, a safe, and a desk. Unwind in the well-appointed accommodations featuring a luggage rack and a private bathroom for a relaxing stay.

Delightful Dining Options and Helpful Services
Start your day with a delicious buffet breakfast served on the sunny terrace. Indulge in drinks and snacks at Café dein.treff. Let our friendly staff assist you with booking tickets and tours, ensuring a seamless and enjoyable experience for your Salzburg adventures.

Book your stay at Am Neutor Hotel Salzburg Zentrum now to enjoy a memorable and convenient visit to this enchanting city.

Important information:

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.8
Based on 3138 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.05
Food and Beverage: 7.6
Overall Experience: 6.87
K
Kraatz • solo_traveller • at
8
2026-05-30 • via Nuitee
O
Oldrich Oliver • couple • cz
3
Pros:

Celkem nic ... byl jsem dost zklamaný z ubytování. V pokoji velké teplo po celý den, žádná klimatizace ani malá lednička. V koupelně to páchlo zatuchlinou a velký hluk z ulice. Určitě už se tady nikdy neubytuji...

2026-05-30 • via Nuitee
K
Klaus • couple • at
7
2026-05-30 • via Nuitee
D
Dagmar • solo_traveller • de
6
2026-05-30 • via Nuitee
M
Marco • couple • de
6
2026-05-30 • via Nuitee
P
PILAR • solo_traveller • es
6
2026-05-29 • via Nuitee
D
Dennis • solo_traveller • nl
6
Hotel dicht bij ventrum
Pros:

Hotel ligt dichtbij het centrum, 5 minuten lopen.

Cons:

Kamer zwaar gedateerd. Kom wel eens goed gerenoveerd worden

2026-05-28 • via Nuitee
K
Klaus • extended_group • at
7
2026-05-28 • via Nuitee
V
Václav Bradáč • couple • cz
9
Pros:

již jsem zde byl po 3tí

Cons:

nic

2026-05-28 • via Nuitee
E
Elisabeth • solo_traveller • at
9
Hat meine Erwartungen erfüllt
Pros:

Zentrale Lage, freundliches Personal

2026-05-27 • via Nuitee
P
Pilar • couple • es
9
Excelente
Pros:

Cerca de la ciudad. Bien comunicado

Cons:

Algo antiguo. Parcialmente renovado

2026-05-27 • via Nuitee
M
Maria • couple • sk
6
2026-05-26 • via Nuitee
A
Alexandra • couple • at
7
Pros:

Lage Top, Frühstück ausreichend

2026-05-26 • via Nuitee
A
Ana Carla • solo_traveller • br
8
Localização excelente
Pros:

Localização perfeita. Possível fazer os pontos turísticos a pé. Funcionários atenciosos.

Cons:

Não possui frigobar no quarto standart.

2026-05-26 • via Nuitee
A
Anna • solo_traveller • at
6
Pros:

Sehr gute Lage, mit Parkplatz, alles sehr sauber, freundliches Personal, unkompliziert für eine Nacht

Cons:

Hellhörig, andere Gäste die nachts nachhause kommen hört man durch die Zimmertür. Sonst aber sehr ruhig

2026-05-25 • via Nuitee
E
Erika • solo_traveller • at
7
Pros:

Die Nähe zur Altstadt war super! Das Personal sehr freundlich und das Frühstücksbuffet sehr gut.

Cons:

Die tägliche Reinigung des Zimmers was nicht gut. Grade mal das Bett gemacht und Mülleimer geleert. Mehr nicht.

2026-05-25 • via Nuitee
Z
Zsuzsanna • solo_traveller • hu
8
Pros:

A város közepe, emberi áron

Cons:

Azt kaptuk, amit vártunk

2026-05-25 • via Nuitee
W
Wolfgang • couple • at
8
2026-05-25 • via Nuitee
L
Lisa-Maria • family_with_children • at
4
Für eine Nacht war es ok, länger wären wir nicht dortgeblieben.
Pros:

Die Lage war super und das Personal sehr freundlich

Cons:

Badezimmer und WC waren nicht geputzt. Im ganzen Zimmer stank es nach benutzter Toilette.
Das Doppelbett war sehr unbequem und man hatte bei jeder Bewegung Angst, das es gleich einstürzt.

2026-05-25 • via Nuitee
O
orsolini • couple • it
8
Ottima posizione. Struttura consigliabile.
Pros:

Ottima posizione, colazione molto buona come qualità ne varietà; struttura e arredi un po’ datati ma c’è quanto serve

Cons:

Manca l’aria condizionata

2026-05-24 • via Nuitee