Am Neutor Hotel Salzburg Zentrum

Hotels
6.8 (3176 reviews)
Neutorstraße 8 , Salzburg , at

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Poor cleanliness
Old and worn rooms
High prices for quality offered

Categories

Cleanliness
5.6
Multiple reviews mentioned that the rooms are not clean, with dirty bathrooms and unkempt conditions.
Service
7.57
Most reviews referred to friendly and competent staff, although some found them overwhelmed.
Location
8.6
Many comments highlighted the excellent location near the city center, making it a strong positive.
Room Quality
5.56
Repeated mentions of rooms being old, worn, and needing renovations.
Amenities
6.59
Basic amenities present but many reviews noted a lack of essential items like a kettle or fridge.
Value for Money
6.05
Concerns over pricing being too high for the quality of the accommodations and services.
Food and Beverage
7.6
Positive remarks about the breakfast quality, though some reviews found it overpriced.
Overall Experience
6.87
The overall sentiment is mixed due to the positive location and service, but complaints about cleanliness and room quality hold back the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:11

Property Description

Prime Location at the Foot of Mönchsberg Mountain
Situated just a short stroll away from the iconic Getreidegasse and the charming Old Town of Salzburg, the Am Neutor Hotel Salzburg Zentrum provides the perfect base to explore the city's historic treasures.

Cozy Rooms with Modern Amenities
Experience comfort in the traditionally furnished rooms equipped with cable TV, a safe, and a desk. Unwind in the well-appointed accommodations featuring a luggage rack and a private bathroom for a relaxing stay.

Delightful Dining Options and Helpful Services
Start your day with a delicious buffet breakfast served on the sunny terrace. Indulge in drinks and snacks at Café dein.treff. Let our friendly staff assist you with booking tickets and tours, ensuring a seamless and enjoyable experience for your Salzburg adventures.

Book your stay at Am Neutor Hotel Salzburg Zentrum now to enjoy a memorable and convenient visit to this enchanting city.

Important information:

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.8
Based on 3176 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.05
Food and Beverage: 7.6
Overall Experience: 6.87
U
Ute • solo_traveller • at
10
Pros:

Gute Anbindung an öffentliche Verkehrsmittel und auch zu Fuß Zentrum gut erreichbar.

Cons:

Mit allem einverstanden .

2026-06-20 • via Nuitee
B
Birgit • solo_traveller • at
6
Pros:

Lage- Bus vor der Tür, durch Tunnel auch zu Fuß schnell in der Innenstadt

Cons:

In die Jahre gekommen

2026-06-18 • via Nuitee
S
Sigrid • solo_traveller • de
7
Gute Lage, für eine Nacht völlig ausreichend, netter und hilfsbereiterEmpfang an der Rezeption,
2026-06-18 • via Nuitee
G
Gertrude • couple • at
7
Preis Leistung sind in Ordnung
Pros:

Frühstückbuefet war sehr vielfältig und übersichtlich angerichtet.
Lage ist sehr gut, man ist in 5 Minuten in der Altstadt.

Cons:

Man sieht , die Zimmer sind schon in die Jahre gekommen. Im Badezimmer funktioniert die Entlüftung nicht gut, der Wasserdruck könnte stärker sein und das Wasser aus der Badewanne fließt auch sehr langsam ab.

2026-06-18 • via Nuitee
C
Charmee • family_with_children • in
6
Location good
Pros:

Rooms were decent, they also provided baby cot which was great

Cons:

They did not mention cost for breakfast and later charged us more

2026-06-16 • via Nuitee
M
Marco • solo_traveller • de
5
Cons:

Die Einrichtung in meinem Zimmer war ziemlich herunter gekommen. Der Teppich im Flur hatte bereits große Löcher. Die Jalousi im Zimmer war kaputt. Auf dem Heizkörper im Bad war fester Staub mit eckligen Flecken. Für diesen Preis erwarte ich etwas mehr.

2026-06-16 • via Nuitee
S
Schüttbacher • solo_traveller • at
2
Pros:

Nur der Standort und das für die Teilnehmer am Marathon ein Duschzimmer zur Verfügung gestellt wurde

Cons:

Zimmer sehr veraltet, fällt auseinander
Dringend renovierungsbedürftig

Traurig, dass solche Zimmer vorallem mit diesem Preis in Österreich angeboten werden.

2026-06-15 • via Nuitee
D
Djavadova • solo_traveller • at
8
2026-06-12 • via Nuitee
G
Gabriele • family_with_children • at
6
2026-06-11 • via Nuitee
J
jacques • couple • fr
7
2026-06-11 • via Nuitee
I
Isabel • couple • at
4
Lieber nicht buchen.
Pros:

Die Dame mit Hund und der Nachtportier an der Rezeption.waren freundlich. Das Reinigungteam war ebenfalls sehr nett und bemüht.

Cons:

Die andere Dame an der Rezeption, sie war unfreundlich.
Das Frühstück war dürftig und die Zimmer furchtbar.

2026-06-11 • via Nuitee
S
Scheidegger • extended_group • ch
4
2026-06-10 • via Nuitee
D
Dejan • family_with_children • hr
5
Pros:

Location

Cons:

The hotel looks much more decent on pictures than in reality.

2026-06-10 • via Nuitee
A
Alberto • solo_traveller • ar
8
Pros:

La ubicación.

Cons:

A pesar de haber espacio de sobra en el baño hicieron una cabina de ducha muy pequeño

2026-06-09 • via Nuitee
P
Pratheesh • extended_group • om
9
2026-06-08 • via Nuitee
R
Robert • solo_traveller • at
7
2026-06-08 • via Nuitee
S
Saman • extended_group • at
5
Pros:

Die Lage des Hotels war perfekt.

Cons:

Leider war das Personal nicht besonders hilfsbereit und teilweise unhöflich. Die Einrichtung ist sehr alt und renovierungsbedürftig

2026-06-06 • via Nuitee
A
Awa • family_with_children • at
10
Pros:

The breakfast was so yummy

2026-06-05 • via Nuitee
K
Karin • extended_group • at
10
Perfekte Lage mit tollem Frühstück
Pros:

Top Lage, tolles Frühstück, nettes Personal

Cons:

Mehr Parkplätze wären toll

2026-06-05 • via Nuitee
C
Christina • solo_traveller • at
6
Pros:

Die Lage

Cons:

Sauberkeit
Federketnmatrazte

2026-06-04 • via Nuitee