Centro National Frankfurt, Trademark Collection by Wyndham

Hotels
Wyndham Hotels & Resorts
Baseler Strasse, 50, Frankfurt, Hessen, 60329 , Frankfurt , DE

Facilities

Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Golfing nearby
Breakfast available (surcharge)
Scooter/moped rentals nearby
Safe-deposit box at front desk
Multilingual staff
Smoke-free property

Review Highlights

Cons:
Cleanliness issues
Poor service
Elevator not working
Limited breakfast choices
Unpleasant room conditions

Categories

Cleanliness
1
Rooms reported dirty with hair and unclean floors.
Service
1
Lack of help from staff with luggage and blocked access card before check out.
Location
1
Convenient to the main train station.
Room Quality
1
Room described as shabby and had issues with poor bedding.
Amenities
1
Elevator broken; limited breakfast options.
Value for Money
1
Not worth the price given the poor conditions.
Food and Beverage
1
Breakfast options were very poor and unappetizing.
Overall Experience
1
Overall negative experience with cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-08 17:41

Property Description

Experience the heart of Frankfurt at Centro National Frankfurt, Trademark Collection by Wyndham, where comfort meets convenience.

Start Your Day Right
Indulge in our delightful buffet breakfasts served daily from 6:30 AM to 10:00 AM, ensuring you are fueled for an exciting day out.

Unmatched Amenities
Enjoy a range of features including 81 well-equipped guest rooms, complete with flat-screen televisions and complimentary wireless internet for staying connected.

Prime Location
Situated just moments from the vibrant Financial District and renowned attractions like the Frankfurt Opera House and Museumsufer, explore the city at your leisure.

Ready to elevate your stay in Frankfurt? Book your room today at Centro National Frankfurt!

Important information:

  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Hans family_with_children de
5
Eine Art Geisterschloss
Pros:

Das Hotel hat mich zu einem anderen Hotel umgebucht.

Cons:

Das Hotel war geschlossen.. auf unabsehbare Zeitpunkt.

2026-04-03 via Nuitee
M
Majdouli solo_traveller ma
10
2026-03-29 via Nuitee
M
Mario couple de
1
Pros:

Das Hotel ist insolvent!!!!!!!!!!!!!!!!!!!!!!!!!!!

2026-03-12 via Nuitee
S
Susanne family_with_children de
10
Schönes Hotel mit guter Verkehrsanbindung
Pros:

Nettes Personal, tolles Frühstück.

2026-03-04 via Nuitee
K
kim solo_traveller gb
8
A lovely older hotel close to transport
Pros:

An lovely older hotel with comfortable rooms close to transport and city restaurants. Helpful friendly staff.

Cons:

The rooms were dated . Lift did not work and the area can be rough

2026-02-24 via Nuitee
M
Michael Laages family_with_children de
7
Cons:

Dass seit Monaten der Lift nicht funktioniert

2026-01-30 via Nuitee
J
john solo_traveller de
1
Cons:

the hotel send a mail only one day before estimated arrival, cancelling the stay. this was without any real explanation, stating that they “could not provide their usual service standard” and therefore have to close… whatever that means.
No additional offers to compensate for the extreme inconvenience.

2026-01-29 via Nuitee
E
Esther family_with_children lu
1
Cons:

Leider wurden wir am 19.Dezember kurz und knapp per Email informiert, dass das Hotel geschlossen ist und wir umgebucht wurden in ein anderes Hotel, das Mövenpick City Hotel. Keine weiteren Informationen, eine Antwort auf meine Mail kam erst 5 Tage später als wir bereits im anderen Hotel eingecheckt hatten. Positiv kann man erläutern, dass das Umbuchen gut geklappt hat und die zusätzlichen Kosten übernommen wurden.

2026-01-29 via Nuitee
V
VIVIANE couple fr
8
Séjour satisfaisant
2026-01-23 via Nuitee
A
Alexander Hilber family_with_children de
2
Pros:

Nichts, da wir das Zimmer nicht bekommen haben.

Cons:

Haben das gebuchte Zimmer nicht bekommen. Stattdessen wurden wir vom Hotel umgebucht auf ein teureres Hotel, angeblich wegen technischen Problemen. Zudem mussten wir den höheren Preis komplett bezahlen.

2026-01-23 via Nuitee
N
Nader solo_traveller no
1
2026-01-22 via Nuitee
T
Tao-Min solo_traveller nl
7
You got what you paid for, and all the basics are there.
Pros:

Toilet is rather new and clean.

Cons:

The elevator was broken. There’s no kettle when I need hot drinking water.

2026-01-22 via Nuitee
P
Polo solo_traveller es
4
2026-01-21 via Nuitee
N
NAMHEON extended_group kr
8
2026-01-19 via Nuitee
H
Heinz solo_traveller ch
7
2026-01-19 via Nuitee
A
Anh extended_group vn
3
Không cảm thấy dễ chịu
Pros:

Vị trí thuận lợi, ngay gần ga trung tâm Frankfurt

Cons:

Thang máy không hoạt động. Không có người phục vụ mang vali lên phòng cho khách. Reception không hỗ trợ. 2 phụ nữ lớn tuổi phải tự khuân 2 vali to lên 3 tầng. Quá sợ😣😣😣

2026-01-19 via Nuitee
B
Bujari solo_traveller xk
7
2026-01-19 via Nuitee
B
Blau solo_traveller es
7
2026-01-18 via Nuitee
M
Maimouna solo_traveller de
7
2026-01-15 via Nuitee
A
Andrea solo_traveller it
1
Hotel da incubo
Cons:

Struttura terribile, vecchia e malgestita. Personale inesistenze e poco professionale. Check- in posticipato di 4 ore per problemi tecnici ( mancava il personale pulizie ). Ascensore fuori uso per tutto il soggiorno. Hotel sporco con immondizia nei corridoi , biancheria sporca sui pavimenti. Camera e bagno in cattivissime condizioni con mura screpolate, vasca con tenda marrone di sporcizia. Mancava la luce del comodino ( la lampadina non c'era). Non vale neanche la metà del prezzo pagato.

2026-01-15 via Nuitee