Parkside Hotel & Apartments Auckland

Hotels
8.2 (136 reviews)
100 Greys Ave Auckland Central, Auckland, 1010 , Auckland , NZ
+64 9 375 1800

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Fence around pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Cons:
Cleanliness issues
Room quality concerns
Amenities not up to par

Categories

Cleanliness
7.63
Room cleanliness was mentioned as an issue, particularly due to a bad smell and hallway not being vacuumed.
Service
9.1
Staff members were described as friendly and welcoming, contributing positively to the experience.
Location
9.14
The hotel is centrally located with easy access to shops and restaurants, enhancing convenience.
Room Quality
7.09
Concerns mentioned about room quality, such as an uncomfortable bed and worn interiors.
Amenities
7.62
Internet issues and broken appliances detracted from the overall room experience.
Value for Money
8.58
Some reviews highlighted value for money, particularly given location and service.
Food and Beverage
8.13
Food and beverage were not specifically mentioned but assumed average for a hotel of this rating.
Overall Experience
8.3
Overall, a fair experience with some notable positives but also several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:29

Property Description

Welcome to Parkside Hotel & Apartments Auckland, your oasis in the heart of the city!

Recreational Bliss
Dive into relaxation with our refreshing outdoor pool and unwind in the inviting hot tub. Stay active in our fully-equipped fitness center – perfect for energizing your day!

Modern Comforts
Explore our stylish accommodations featuring kitchenettes with refrigerators and stovetops. Each of our 50 rooms boasts a private balcony and a 42-inch flat-screen television for your entertainment.

Ideal Event Space
Whether planning a conference or special celebration, our 2013 square feet of conference space and 3 meeting rooms provide the perfect backdrop. With express check-in and dry cleaning services, your experience is seamless and stress-free.

Don't miss out on a remarkable stay in Auckland. Book your getaway today at Parkside Hotel & Apartments!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 136 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
J
Jo • couple • nz
10
Pros:

Really enjoyed the spa bath.

Cons:

NIL

2026-07-25 • via Nuitee
L
Lucy • solo_traveller • nz
10
Great place to stay
Pros:

The friendly helpful staff, comfortable bed and facilities included pool and gym

Cons:

N/A

2026-07-25 • via Nuitee
(
(PENNY) ROWINA • solo_traveller • nz
7
A quick getaway
Pros:

I like the spa, outdoor pool, location & of course affordable accommodation.

Cons:

Outdoor pool not heated. Only one luggage trolley with no hanging bars for extra luggage. Some kitchen utensils missing. Lack of response from staff when trying to contact them when our Access cards decided not to work, - & we're stuck out by the pool after a spa at night.
Phone twice, response or reply to check up on us.

2026-07-22 • via Nuitee
V
Valentine • couple • nz
8
2026-07-21 • via Nuitee
S
Smith • family_with_children • nz
8
loved it and look forward to next stay
Pros:

The bed was comfy as, we enjoyed the bath. I loved how you gave me a room facing Greys Ave when i asked and the spa was amazing wish it opened till 11pm.

Cons:

The Spa, the bath the balcony.

2026-07-20 • via Nuitee
H
Henry • couple • nz
10
awesome 👌
Pros:

I liked I could watch TV while having a spa bath

2026-07-19 • via Nuitee
J
Jose • couple • au
9
Great stay staff were friendly and helpful
Pros:

The beds were exceptionally comfortable,the room very clean and comfortable

Cons:

I kept getting lost in the car park needs a bit more directions

2026-07-19 • via Nuitee
D
Delfina • couple • nz
1
Cons:

I got a call at the same hour that I was going to check in and they told me as my partner and I were the last ones to check in, there were no more rooms available and they had to transfer us to a worst hotel on another location. No discount or compensation offered and the new hotel didn’t have the same conditions that we had booked, neither facilities at all. Extremely disappointing and unprofessional. No sense of customer service or hospitality. Never booking again here.

2026-07-18 • via Nuitee
S
Sophia Eun-Jung • couple • nz
9
2026-07-14 • via Nuitee
M
Muriel • solo_traveller • nz
8
Very pleasant
Pros:

Parking, location, room and staff were friendly and helpful

2026-07-14 • via Nuitee
J
Jane • solo_traveller • nz
9
Fantasy
Pros:

Great comfortable room

2026-07-13 • via Nuitee
E
Erina • couple • nz
10
Very nice stay, hot pool was nice treat
Pros:

Location, quiet

Cons:

Having to download an app to watch tv

2026-07-13 • via Nuitee
L
Leanne • solo_traveller • nz
10
2026-07-13 • via Nuitee
A
Aroha • family_with_children • nz
8
2026-07-12 • via Nuitee
R
Ravissara • solo_traveller • th
9
2026-07-11 • via Nuitee
T
Taratip • solo_traveller • th
5
Pros:

ทำเล

Cons:

คนไร้บ้านเยอะ

2026-07-10 • via Nuitee
C
Carla • solo_traveller • nz
1
2026-07-09 • via Nuitee
G
Gray • couple • au
10
It was beautiful
Pros:

I didn't get any breakfast

Cons:

It was all good

2026-07-09 • via Nuitee
H
Hakariki • family_with_children • nz
10
Pros:

Everything.

Cons:

Nothing.

2026-07-07 • via Nuitee
L
Lance • couple • nz
4
Cons:

Property was fine, affordable. But the duty manager who checked me in was terrible. Short, dismissive and rude.

2026-07-07 • via Nuitee