Courtyard by Marriott Oakland Airport

Hotels
•
Courtyard by Marriott
8.2 (881 reviews)
350 Hegenberger Road , Oakland , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable beds
Friendly staff
Great location
Cons:
Old mattress
Broken amenities
Cold shower water
Limited TV channels

Categories

Cleanliness
8.23
Overall cleanliness was generally appreciated, but there were some concerns regarding sanitation in certain areas.
Service
8.9
Staff were consistently described as kind and helpful, contributing positively to the overall experience.
Location
8.74
The hotel’s location was convenient for accessing nearby attractions, but there were concerns about safety in the area.
Room Quality
7.69
Rooms were comfortable but issues like an old mattress and inconsistent amenities were highlighted.
Amenities
7.72
Issues with broken amenities such as the TV and coffee maker were raised, impacting the overall experience.
Value for Money
8.18
Pricing seemed reasonable, but additional hidden fees for parking were a disappointment.
Food and Beverage
7.73
Food options were perceived as underwhelming for the price, with service in the bistro noted as inadequate.
Overall Experience
8.4
The overall stay was satisfactory with several positive aspects, despite existing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:36

Property Description

Convenient Shuttle Service to Airport
A stay at Courtyard by Marriott Oakland Airport includes a complimentary shuttle service to Oakland International Airport, ensuring a stress-free travel experience right from the start.

Modern Rooms with Complimentary WiFi
Relax in well-appointed rooms featuring modern furnishings, cable TV, and a cozy seating area with a work desk. Stay connected with complimentary WiFi throughout your stay.

Dining Options and Leisure Facilities
Indulge in delicious meals at The Bistro restaurant offering Starbucks coffee for breakfast and a selection of cocktails in the evening. Unwind by the outdoor swimming pool, stay active at the fitness centre, or catch up on work at the business centre.

Experience comfort and convenience at Courtyard by Marriott Oakland Airport - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.2
Based on 881 reviews
Cleanliness: 8.23
Service: 8.9
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.4
J
Juan • solo_traveller • us
10
2026-05-19 • via Nuitee
D
Deborah • couple • us
9
2026-05-19 • via Nuitee
N
Natal • couple • us
10
Pros:

Breakfast was to our liking
Very good

Cons:

The $20 daily parking fee.

2026-05-18 • via Nuitee
J
Janel Dear • solo_traveller • us
7
2026-05-17 • via Nuitee
M
Mary • solo_traveller • us
8
2026-05-13 • via Nuitee
J
Jakelin • solo_traveller • us
5
Unprofessional
Cons:

Booked a certain hotel two weeks before an event I had and was not given the room I booked for don’t take costumers money without having room and saying to wait hours for one I payed in ADVANCE

2026-05-12 • via Nuitee
E
Erick Eduardo • couple • us
10
2026-05-11 • via Nuitee
C
Christine • family_with_children • us
9
Convenient and comfortable stay for our flight layover.
Pros:

We appreciated the hotel coordinating a Lyft ride to/from the airport

Cons:

The people walking through the hallways at 1-2 am were quite loud through the walls

2026-05-10 • via Nuitee
J
Josue • couple • us
1
2026-05-09 • via Nuitee
M
Marin • solo_traveller • us
10
The staff was one of the friendliest I’ve ever encountered at a hotel
Pros:

Very clean and extremely friendly staff!!!

Cons:

Nothing

2026-05-09 • via Nuitee
A
Anthony • solo_traveller • us
7
Pros:

Customer service was great. The bed was comfortable.

Cons:

The first floor smelled like cigarettes. The bar was down.

2026-05-07 • via Nuitee
G
gebre • solo_traveller • ca
9
It’s clean and comfortable place
Pros:

Very clean in a good condition

Cons:

It’s quite and very calming place

2026-05-01 • via Nuitee
C
Correa • couple • us
1
Would not come back i was charged no breakfast
Pros:

Nice

Cons:

I was charged double

2026-04-30 • via Nuitee
H
Hafeez • solo_traveller • us
8
BAD FRONT STAFF
Pros:

Location

Cons:

Staff was very unprofessional, probably ill trained to deal with customers.
Associate manager had zero skills in dealing with clients.

2026-04-29 • via Nuitee
V
Vickie • solo_traveller • us
10
2026-04-29 • via Nuitee
A
Andrea • couple • us
8
2026-04-27 • via Nuitee
S
Starlisha • couple • us
8
2026-04-26 • via Nuitee
S
Sherwyn • family_with_children • us
10
2026-04-26 • via Nuitee
J
Julia • solo_traveller • us
10
2026-04-25 • via Nuitee
B
Baglin • solo_traveller • us
9
Pros:

The staff was very friendly and the room was clean and comfortable.

Cons:

There were some holes in the wall but nothing major.

2026-04-25 • via Nuitee