Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Flimsy pillows
Recurring dinner menu
Issues with room temperature

Categories

Cleanliness
8.7
Rooms are reported as spotless and well-maintained.
Service
9.2
Staff is consistently described as friendly and helpful.
Location
9.2
Hotel is ideally situated close to major attractions.
Room Quality
8.7
Rooms are comfortable, though some guests noted issues.
Amenities
8.2
Amenities are generally good, with some room for improvement.
Value for Money
8.7
Good price-quality ratio for the services offered.
Food and Beverage
8.7
Breakfast is highlighted positively, though dinner options disappointed some.
Overall Experience
9
Guests consistently had a positive stay and appreciated several aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Prime Location in Wrocław’s Old Town
Mercure Wrocław Centrum, situated in the heart of Wrocław’s Old Town, offers free Wi-Fi and is just steps away from the Racławice Panorama.

Comfortable Rooms and Culinary Delights
The hotel boasts spacious rooms with cable TV, air conditioning, and tea/coffee-making facilities. Indulge in Polish and international cuisine at the hotel restaurant or savor exquisite dishes on stone plates at Winestone.

Exceptional Services and Green Initiatives
Enjoy 24-hour front desk assistance, laundry services, and valuable tourist information. Certified with the Green Key Certificate, Mercure Wrocław Center prioritizes pro-ecological activities and sustainable practices.

Ready to experience a blend of comfort and convenience? Book your stay at Mercure Wrocław Centrum today!

Important information:

Please note that parking is located on level B of the shopping mall next to the hotel and costs 120 PLN per car per day.

When traveling with pets, please note that an extra charge of 90 PLN per pet, per night.

The maximum vehicle height for parking at this property is 83 in.

Please note that for safety reasons, hotel room windows are non-opening.

Please note that our property does not feature a sauna or swimming pool. We offer massage services only, which are provided by an external company, BalineseMassage. All treatments are subject to the availability and terms of the external service provider and must be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Location

Guest Reviews

8.8
Based on 3207 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
L
LUC • couple • ch
7
Pros:

Emplacement idéal proche de la vieille ville et de la cathédrale. Lit confortable. Excellent petit déjeuner.

Cons:

Chambre non rénovée. Tout est usé (sofa, porte des wc, carrelage, réceptacle de douche), moquette tachée. Lumière froide digne d'un hopital. Ne correspond pas au standing de l'hôtel. Trop cher pour la qualité.

2026-09-11 • via Nuitee
J
Jorge • couple • es
9
Lo recomiendo
Pros:

Excelente ubicación.
Habitación amplia y cómoda.
Desayuno muy variado

2026-09-10 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-10 • via Nuitee
M
Malgorzata • solo_traveller • se
9
2026-09-10 • via Nuitee
G
Grzegorz • family_with_children • pl
9
2026-09-09 • via Nuitee
L
Lisa • solo_traveller • it
10
Finestra sui tetti rossi
Pros:

Posizione perfetta per visitare la città. Non hai bisogno di prendere il Taxi per raggiungere le mete di maggior interesse, anche quelle più distanti.
Accanto c'è un grande centro commerciale, lo shopping è assicurato, puoi anche fare un pasto veloce nei numerosi punti ristoro.
Consiglio le stanze al sesto piano per la meravigliosa vista sui tetti.
Personale accogliente e molto sorridente. Servizio taxi a pagamento per l'aeroporto prenotato la sera prima per una nostra dimenticanza, inconveniente risolto in pochi minuti.
Caramelle di benvenuto con foto della città.....e se cercate gli gnomi....cercate anche in albergo😉

Cons:

Il terzo letto aggiuntivo (poltrona letto) potrebbe essere più comoda per un ragazzo di 16 anni

2026-09-08 • via Nuitee
M
Maurizio • solo_traveller • it
9
Pros:

Posizione ottimale, in pochi minuti si raggiungono tutti i punti di maggiore interesse. Le fermate dei tram e dei bus davanti l'albergo permettono di raggiungere qualsiasi punto della città. Struttura pulita, accogliente ed ottima colazione.

2026-09-08 • via Nuitee
M
M_Ste • solo_traveller • gb
9
Pros:

Great hotel and brilliant location - very accessible for transport.. Comfy bed and best breakfast options I have had in a long time. Would deffo recommend this hotel.

Cons:

Possible bar staff, on the evening could be more hospitible but other than that good hotel.

2026-09-07 • via Nuitee
L
Lara • solo_traveller • it
10
Pros:

Tutto!
Il.mercure è sempre una sicurezza,in qualunque parte del mondo si trovi
Posizione ottima super centrale,stanza ampia e luminosa
Servizi eccellenti..colazione sembrava un banchetto di matrimonio
Super consigliato

2026-09-06 • via Nuitee
H
Han • family_with_children • pl
9
2026-09-06 • via Nuitee
A
Alon • solo_traveller • il
10
2026-09-05 • via Nuitee
M
Magda • solo_traveller • pl
10
Najwyzszy poziom pobytu
Pros:

Hotel Mercure we Wrocławiu to miejsce do ktorego wracam. Przepiekne pokoje z widokiem na Kościól. W pokoju jest wszystko co potrzeba do fantastycznego pobytu. Ekspres z wyborem kaw, lozko w najwyzszym standardzie. Plus za eko podejscie i karafka na wode. Wspaniala obsluga i przepyszne sniadania. Jedynie robot na sniadaniu stanowil niepotrzebny chaos a przydalaby się przyjemna muzyka. Polecam rowniez restauracje hotelową 😍

2026-09-03 • via Nuitee
K
Krzysiek • couple • pl
8
2026-09-02 • via Nuitee
A
Andreas • family_with_children • de
9
Pros:

Die Lage, das Frühstück, die Freundlichkeit des Personals und das liebevoll eingerichtete Spielzimmer für Kinder.

Cons:

Der Teppichboden in den Zimmern

2026-09-02 • via Nuitee
K
Katarína • family_with_children • sk
9
Pros:

Skvelá lokalita, prístup personálu, vynikajúce raňajky

2026-09-02 • via Nuitee
L
Lidia • couple • es
9
Limpio y Nuevo
Pros:

Estaba todo nuevo y limpio. La habitación tamaño normal. La ubicación estaba en zona tranquila al lado de un centro comercial con sitios de restauración y a unos 10/15 min andando de la plaza principal del ayuntamiento por calles principales. Comunicación con estación de tren genial.

2026-09-01 • via Nuitee
V
Viktoriia • family_with_children • ua
9
Прекрасне співвідношення ціни та якості.
Pros:

Чудове розташування , поруч центр міста. Прекрасний вид з вікна ( номер на четвертому поверсі). Номер невеликий , але ідеально підійшов для трьох людей. Приємний бонус - в шафі була прасувальна дошка та праска! Воду можна набрати в кулері на коридорі. На четвертому поверсі є дитяча кімната.

2026-09-01 • via Nuitee
K
Kamila • solo_traveller • pl
10
2026-08-31 • via Nuitee
K
Kaja • solo_traveller • pl
9
2026-08-31 • via Nuitee
A
alicia • family_with_children • gb
10
fantastic stay lovely staff
Pros:

lonely location , great staff

Cons:

nothings

2026-08-31 • via Nuitee