Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Flimsy pillows
Recurring dinner menu
Issues with room temperature

Categories

Cleanliness
8.7
Rooms are reported as spotless and well-maintained.
Service
9.2
Staff is consistently described as friendly and helpful.
Location
9.2
Hotel is ideally situated close to major attractions.
Room Quality
8.7
Rooms are comfortable, though some guests noted issues.
Amenities
8.2
Amenities are generally good, with some room for improvement.
Value for Money
8.7
Good price-quality ratio for the services offered.
Food and Beverage
8.7
Breakfast is highlighted positively, though dinner options disappointed some.
Overall Experience
9
Guests consistently had a positive stay and appreciated several aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Prime Location in Wrocław’s Old Town
Mercure Wrocław Centrum, situated in the heart of Wrocław’s Old Town, offers free Wi-Fi and is just steps away from the Racławice Panorama.

Comfortable Rooms and Culinary Delights
The hotel boasts spacious rooms with cable TV, air conditioning, and tea/coffee-making facilities. Indulge in Polish and international cuisine at the hotel restaurant or savor exquisite dishes on stone plates at Winestone.

Exceptional Services and Green Initiatives
Enjoy 24-hour front desk assistance, laundry services, and valuable tourist information. Certified with the Green Key Certificate, Mercure Wrocław Center prioritizes pro-ecological activities and sustainable practices.

Ready to experience a blend of comfort and convenience? Book your stay at Mercure Wrocław Centrum today!

Important information:

Please note that parking is located on level B of the shopping mall next to the hotel and costs 120 PLN per car per day.

When traveling with pets, please note that an extra charge of 90 PLN per pet, per night.

The maximum vehicle height for parking at this property is 83 in.

Please note that for safety reasons, hotel room windows are non-opening.

Please note that our property does not feature a sauna or swimming pool. We offer massage services only, which are provided by an external company, BalineseMassage. All treatments are subject to the availability and terms of the external service provider and must be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 80 per day.

Location

Guest Reviews

8.8
Based on 2954 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
D
David • solo_traveller • gb
10
Perfect modern hotel
Pros:

This is a beautiful modern hotel. The rooms are large and well furnished. The breakfast is excellent. The staff are kind and cheerful. It is within easy walking distance of the Old Town a day all amenities.

Cons:

Nothing. Loved it.

2026-07-04 • via Nuitee
J
John • couple • gb
9
2026-07-04 • via Nuitee
N
Natalia • family_with_children • hk
10
A good choice for a stay in Wroclaw
Pros:

Stayed here multiple times. Always comfortable. Breakfast is exceptional and location is convenient.

Cons:

-

2026-07-04 • via Nuitee
A
Aleksandra • family_with_children • pl
10
2026-07-03 • via Nuitee
D
Daria • solo_traveller • pl
10
2026-07-03 • via Nuitee
M
Maciej • couple • pl
10
2026-07-02 • via Nuitee
W
Wanda • extended_group • pl
10
Jestem bardzo zadowolona, świetne miejsce, doskonała lokalizacja. Obsługa na medal!
2026-07-02 • via Nuitee
P
Peter • family_with_children • de
10
Pros:

Kostenloser Parkplatz vor dem Hotel und hervorragendes Frühstück

2026-07-02 • via Nuitee
K
Karolina • family_with_children • pl
10
Był to pobyt w trudnych warunkach pogodowych (koniec czerwca 2026 - temperatura na dworze ponad 35 stopni) najlepsze co
Pros:

Wspaniały personel 🤩 miły i kompetentny 👌 to atut obiektu ! W takiej atmosferze gość czuje się bezpiecznie i spokojnie ☺️ ogromny plus dla przemiłej obsługi na stołówce 🫶🏼 .
Czyściutko, przestronnie, wszystko nowe, łóżka wygodne 🙌🏻 śniadania pyszne, a maszyna do gofrów totalny sztos ✅ okna z pięknym widokiem, idealna lokalizacja 📍
Polecam !

Cons:

Ciekawostka: w tym obiekcie nie ma minusów 🫶🏼
Był to pobyt w trudnych warunkach pogodowych (koniec czerwca 2026 - temperatura na dworze ponad 35 stopni) najlepsze co mogło się przydarzyć to skorzystać z Waszych usług ❤️ Dzieki Mercury to była nasza najbardziej udana wycieczka 🫶🏼💪

2026-07-01 • via Nuitee
K
Klaudia • family_with_children • pl
5
2026-06-30 • via Nuitee
M
Martyna • solo_traveller • pl
9
Pros:

Lokalizacja, czystość

Cons:

Brak balkonu w pokoju

2026-06-30 • via Nuitee
A
Anna • family_with_children • nl
10
Pros:

Klima, jedzenie, lokalizacja

2026-06-29 • via Nuitee
M
Maria grazia • couple • it
10
Pros:

Tutto top

2026-06-29 • via Nuitee
K
Karolina • family_with_children • pl
10
2026-06-29 • via Nuitee
W
Wróbel • family_with_children • pl
9
Pros:

Lokalizacja i bardzo dobre śniadanie. Rzadko w hotelach jest taki wybór na śniadanie jak w Mercure.

2026-06-29 • via Nuitee
R
ROBIPAKO • couple • pl
9
2026-06-29 • via Nuitee
A
andrzejczak • solo_traveller • pl
10
Pros:

Wszystko było super

Cons:

Niewygodna kanapa

2026-06-27 • via Nuitee
A
Armands • family_with_children • lv
10
Excellent
Pros:

Everything was very good - very clean room, almost brand new hotel premises, location at city center and very close to Old Town. The breakfast was among the best we have experienced during our numerous travels across Europe, with an outstanding variety of options - thank you!!

Cons:

If you use the closest parking with the direct entry to hotel, its quite expensive for 24 hours.

2026-06-27 • via Nuitee
B
Bartosz • family_with_children • pl
10
Pros:

Wszystko mi się podobało. Smaczne śniadania, czyste pokoje, wygodne łóżka plus super lokalizacja. Nie ma do czego się przyczepić.

2026-06-27 • via Nuitee
A
Aneta • family_with_children • pl
10
Bajeczny czas w hotelu Mercury
Pros:

Obsługa w recepcji. Pozdrowienia dla przesympatycznego Pana z recepcji.

2026-06-27 • via Nuitee