Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Flimsy pillows
Recurring dinner menu
Issues with room temperature

Categories

Cleanliness
8.7
Rooms are reported as spotless and well-maintained.
Service
9.2
Staff is consistently described as friendly and helpful.
Location
9.2
Hotel is ideally situated close to major attractions.
Room Quality
8.7
Rooms are comfortable, though some guests noted issues.
Amenities
8.2
Amenities are generally good, with some room for improvement.
Value for Money
8.7
Good price-quality ratio for the services offered.
Food and Beverage
8.7
Breakfast is highlighted positively, though dinner options disappointed some.
Overall Experience
9
Guests consistently had a positive stay and appreciated several aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Prime Location in Wrocław’s Old Town
Mercure Wrocław Centrum, situated in the heart of Wrocław’s Old Town, offers free Wi-Fi and is just steps away from the Racławice Panorama.

Comfortable Rooms and Culinary Delights
The hotel boasts spacious rooms with cable TV, air conditioning, and tea/coffee-making facilities. Indulge in Polish and international cuisine at the hotel restaurant or savor exquisite dishes on stone plates at Winestone.

Exceptional Services and Green Initiatives
Enjoy 24-hour front desk assistance, laundry services, and valuable tourist information. Certified with the Green Key Certificate, Mercure Wrocław Center prioritizes pro-ecological activities and sustainable practices.

Ready to experience a blend of comfort and convenience? Book your stay at Mercure Wrocław Centrum today!

Important information:

Please note that parking is located on level B of the shopping mall next to the hotel and costs 120 PLN per car per day.

When traveling with pets, please note that an extra charge of 90 PLN per pet, per night.

The maximum vehicle height for parking at this property is 83 in.

Please note that for safety reasons, hotel room windows are non-opening.

Please note that our property does not feature a sauna or swimming pool. We offer massage services only, which are provided by an external company, BalineseMassage. All treatments are subject to the availability and terms of the external service provider and must be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 80 per day.

Location

Guest Reviews

8.8
Based on 2989 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
_
___ • solo_traveller • it
9
Pros:

La posizione ottima, la stanza ampia, la colazione ottima

2026-07-25 • via Nuitee
A
Antoš • solo_traveller • cz
10
Pros:

Blízko centra

Cons:

Složité ovládání vypínačů na pokoji. Chvíli trvalo než jsme přišli na to, co a jak. Spíš úsměvná historka, než problém.

2026-07-25 • via Nuitee
F
Frank • family_with_children • de
9
2026-07-25 • via Nuitee
M
Michael • family_with_children • fi
9
I would stay again
Pros:

Value to money proposition was good. Family friendly and child was included in the price for stay and breakfast which was appealing to us. Also checkout at 12 rather than earlier was nice and gym facilities were convenient.

Cons:

The associated spa service/ parent company used is not very good. We wanted to book some services and called the day before but only offered a slot at 2pm which is not exactly great for a short couple of day stay when we wanted morning or evening.

2026-07-25 • via Nuitee
S
Sebastian • solo_traveller • gb
10
2026-07-24 • via Nuitee
T
Tomasz • solo_traveller • pl
9
2026-07-24 • via Nuitee
L
Laura • solo_traveller • lt
7
Pros:

Vieta patiko.

Cons:

Neatsidaro langai kambaryje, trūko gryno oro. Automobilio parkingas prekybos centro aikštelėje. Senokas viešbutis.

2026-07-23 • via Nuitee
J
Julio César • couple • es
9
Pros:

Buena ubicación, el personal muy servicial y amable.

2026-07-23 • via Nuitee
H
Hanna • family_with_children • pl
8
2026-07-23 • via Nuitee
A
Anja • family_with_children • de
10
2026-07-23 • via Nuitee
B
Bartosz • solo_traveller • pl
10
2026-07-23 • via Nuitee
D
Daria • couple • pl
8
2026-07-23 • via Nuitee
D
Dušan • couple • cz
9
Pros:

Lokalita byla velmi dobrá, do centra jen pár minut. Snídaně byly výborné a chutné. V hotelu jsem byl opakovaně. Velmi se mi líbí blízkost parkoviště.

Cons:

Nemám připomínek, pobyt byl velmi příjemný. Jen polštář mě příliš nevyhovoval.

2026-07-23 • via Nuitee
W
Wojciech • solo_traveller • pl
10
Wojtek
Pros:

Superrrrrr

Cons:

Obsługa personelu super

2026-07-23 • via Nuitee
P
Povilas • solo_traveller • lt
10
Puikus viešbutis
Pros:

Labai fainas, patogus, geroje vietoje, modernus ir nebrangus viešbutis. O vaizdas pro langą tiesiog pribloškė!

Cons:

Viskas patiko.

2026-07-22 • via Nuitee
A
Abdallah • extended_group • de
9
Pros:

Alles gut wie immer in dieser Hotelketten

Cons:

Ich habe zwei Zimmer gehabt Badezimmer, also weiche Matratze, mein lieber etwas härter

2026-07-21 • via Nuitee
P
Patrick • couple • de
8
Pros:

Sehr zentrumnahes Hotel mit einem ausgezeichneten Service. Große Zimmer mit allem nötigen ausgestattet. Das Frühstück ist sehr umfangreich, wo jeder etwas findet.

Cons:

Nur der Parkplatz mit ca. 28€ die Nacht ist zu teuer.
Aber sonst absolute Empfehlung!

2026-07-21 • via Nuitee
P
Paulina • solo_traveller • pl
9
Pros:

Czysty,schludny pokój. Smaczne śniadanie oraz duży wybór.

2026-07-21 • via Nuitee
I
IGNACIO • family_with_children • es
7
Muchas estrellas para este hotel que no las merece
Pros:

El precio barato pero no cumple con las estrellas que tiene. Ubicación perfecta para conocer la ciudad

Cons:

La cama supletoria era un horror, colchoneta fina y la cama principal tampoco era muy cómoda.

2026-07-21 • via Nuitee
E
Elisa • couple • it
10
Super consigliato!
Pros:

Hotel meraviglioso!
Posizione top, albergo 5 stelle!!!
Colazione superba, apprezzata l'attenzione al cliente come ad esempio i succhi di benvenuto in camera, l'acqua nei corridoi a disposizione per riempire bottigliette e borracce), personale che continua a passare a pulire in sala colazione...
Accappatoio e ciabattine a disposizione.

Cons:

..UNICA cosa veramente, non ci sono altre pecche: il cuscino!
Cambiateli tutti😅, sono scomodissimi...piccoli e troppo bassi.

2026-07-21 • via Nuitee