Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Flimsy pillows
Recurring dinner menu
Issues with room temperature

Categories

Cleanliness
8.7
Rooms are reported as spotless and well-maintained.
Service
9.2
Staff is consistently described as friendly and helpful.
Location
9.2
Hotel is ideally situated close to major attractions.
Room Quality
8.7
Rooms are comfortable, though some guests noted issues.
Amenities
8.2
Amenities are generally good, with some room for improvement.
Value for Money
8.7
Good price-quality ratio for the services offered.
Food and Beverage
8.7
Breakfast is highlighted positively, though dinner options disappointed some.
Overall Experience
9
Guests consistently had a positive stay and appreciated several aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Prime Location in Wrocław’s Old Town
Mercure Wrocław Centrum, situated in the heart of Wrocław’s Old Town, offers free Wi-Fi and is just steps away from the Racławice Panorama.

Comfortable Rooms and Culinary Delights
The hotel boasts spacious rooms with cable TV, air conditioning, and tea/coffee-making facilities. Indulge in Polish and international cuisine at the hotel restaurant or savor exquisite dishes on stone plates at Winestone.

Exceptional Services and Green Initiatives
Enjoy 24-hour front desk assistance, laundry services, and valuable tourist information. Certified with the Green Key Certificate, Mercure Wrocław Center prioritizes pro-ecological activities and sustainable practices.

Ready to experience a blend of comfort and convenience? Book your stay at Mercure Wrocław Centrum today!

Important information:

Please note that parking is located on level B of the shopping mall next to the hotel and costs 120 PLN per car per day.

When traveling with pets, please note that an extra charge of 90 PLN per pet, per night.

The maximum vehicle height for parking at this property is 83 in.

Please note that for safety reasons, hotel room windows are non-opening.

Please note that our property does not feature a sauna or swimming pool. We offer massage services only, which are provided by an external company, BalineseMassage. All treatments are subject to the availability and terms of the external service provider and must be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 80 per day.

Location

Guest Reviews

8.8
Based on 2874 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
M
Magdalena solo_traveller pl
10
2026-05-30 via Nuitee
J
Justyna solo_traveller pl
2
Cons:

Jestem bardzo niezadowolona z pobytu w tym hotelu. Przyjechałam służbowo, liczyłam na komfortowe warunki do odpoczynku po wyczerpujacym dniu, niestety rzeczywistość okazała się zupełnie inna. Ściany chyba z papieru…. Słychać każdy hałas z sąsiednich pokoi. Dodatkowo przez wentylację wyraźnie dochodzą rozmowy osób z pokoju znajdującego się wyżej, co całkowicie zaburza spokój i prywatność. Trudno było odpocząć po trudnym dniu . Zdecydowanie nie polecam tego hotelu osobom, które cenią ciszę i komfort.

2026-05-30 via Nuitee
I
Iwona couple pl
10
Pros:

Lokalizacja w sercu miasta, śniadania w hotelu bardzo smaczne!

2026-05-30 via Nuitee
A
Arkadiusz family_with_children gb
8
Great breakfast, basic room
Pros:

Location

Cons:

Nothing

2026-05-30 via Nuitee
L
Lukáš solo_traveller cz
8
2026-05-29 via Nuitee
K
Katarzyna couple pl
10
2026-05-29 via Nuitee
J
Justyna family_with_children pl
10
2026-05-29 via Nuitee
K
Krysti30 family_with_children pl
10
2026-05-29 via Nuitee
D
Dorota couple gb
10
2026-05-27 via Nuitee
D
Daniela solo_traveller de
8
2026-05-27 via Nuitee
D
Danuta solo_traveller pl
10
2026-05-27 via Nuitee
K
Karolina solo_traveller pl
8
Pros:

Wspaniałą lokalizacja, pokój bardzo cichy, z pięknym widokiem.

2026-05-25 via Nuitee
D
darek solo_traveller pl
8
2026-05-25 via Nuitee
M
Marta family_with_children pl
7
Pros:

Dobra lokalizacja, mila obsługa

Cons:

Standard i wystrój pokoju -średni, juz trochę podniszczony,brak odżywki do włosów i balsamu do ciała, hotel jest położony w miejscu gdzie jest duże natężenie ruchu pieszego i samochodowego, graniczy przez ścianę z Galerią Dominikańską,parking jest dzielony z centrum handlowym, przejści z parkingu do hotelu jest mało bezpieczne,

2026-05-25 via Nuitee
B
Beatku solo_traveller de
10
Pros:

Przemiła obsługa. Panie z baru -szacun.Pyszne śniadania.

2026-05-25 via Nuitee
M
Michał couple pl
9
2026-05-25 via Nuitee
M
Marzena couple at
8
Pros:

Śniadanie bardzo dobre. Super położenie.

Cons:

Przed hotelem tylko pare miejsc parkingowych, ale jest obok garaż płatny, gdzie można zostawić auto i pozwiedzać centrum miasta. Osobiście przeszkadzało mi , że do późna nad ranem słychać hałas z ulicy.

2026-05-25 via Nuitee
D
Daria solo_traveller pl
10
2026-05-24 via Nuitee
M
Martina Kozová solo_traveller cz
8
Pros:

Perfektně umístěný hotel, jinak průměr, je vidět, že pokoje jsou jiz starší.

2026-05-24 via Nuitee
T
Tabaszewska solo_traveller pl
8
2026-05-24 via Nuitee