Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Flimsy pillows
Recurring dinner menu
Issues with room temperature

Categories

Cleanliness
8.7
Rooms are reported as spotless and well-maintained.
Service
9.2
Staff is consistently described as friendly and helpful.
Location
9.2
Hotel is ideally situated close to major attractions.
Room Quality
8.7
Rooms are comfortable, though some guests noted issues.
Amenities
8.2
Amenities are generally good, with some room for improvement.
Value for Money
8.7
Good price-quality ratio for the services offered.
Food and Beverage
8.7
Breakfast is highlighted positively, though dinner options disappointed some.
Overall Experience
9
Guests consistently had a positive stay and appreciated several aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Prime Location in Wrocław’s Old Town
Mercure Wrocław Centrum, situated in the heart of Wrocław’s Old Town, offers free Wi-Fi and is just steps away from the Racławice Panorama.

Comfortable Rooms and Culinary Delights
The hotel boasts spacious rooms with cable TV, air conditioning, and tea/coffee-making facilities. Indulge in Polish and international cuisine at the hotel restaurant or savor exquisite dishes on stone plates at Winestone.

Exceptional Services and Green Initiatives
Enjoy 24-hour front desk assistance, laundry services, and valuable tourist information. Certified with the Green Key Certificate, Mercure Wrocław Center prioritizes pro-ecological activities and sustainable practices.

Ready to experience a blend of comfort and convenience? Book your stay at Mercure Wrocław Centrum today!

Important information:

Please note that parking is located on level B of the shopping mall next to the hotel and costs 120 PLN per car per day.

When traveling with pets, please note that an extra charge of 90 PLN per pet, per night.

The maximum vehicle height for parking at this property is 83 in.

Please note that for safety reasons, hotel room windows are non-opening.

Please note that our property does not feature a sauna or swimming pool. We offer massage services only, which are provided by an external company, BalineseMassage. All treatments are subject to the availability and terms of the external service provider and must be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 80 per day.

Location

Guest Reviews

8.8
Based on 2909 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
A
Agnieszka • solo_traveller • pl
10
Pros:

Cisza, spokój

Cons:

Nie widzę minusów

2026-06-13 • via Nuitee
I
Iwona • solo_traveller • pl
10
2026-06-13 • via Nuitee
T
Tomasz Krzysztyniak • extended_group • pl
8
Super miejscówka
Pros:

Idealna lokalizacja do startu na zwiedzanie Wrocławia. Bardzo sprawny proces meldunkowy, uprzejma obsługa, duży przestronny pokój, serwis kawowy w pokoju, lodówka z minibarem, woda bez ograniczeń, kosmetyki w łazience, żelazko i deska prasowania w pokoju. Bogata oferta śniadaniowa. Restauracja 5+. Coś jeszcze? Aha, nie korzystałem z parkingu.

2026-06-13 • via Nuitee
A
Alina • couple • pl
9
2026-06-12 • via Nuitee
E
Ewa • family_with_children • pl
9
Bardzo udany pobyt
Pros:

Super lokalizacja, czysty i przyjemny hotel. Obsługa bardzo uprzejma i pomocna.

Cons:

Klimatyzacja mało wydajna i głośna. Śniadania - duży wybór, ale w czasie kiedy przebywaliśmy w hotelu były długie kolejki i głośno na sali.

2026-06-11 • via Nuitee
J
Joanna • solo_traveller • pl
10
2026-06-11 • via Nuitee
A
Anna • solo_traveller • pl
8
2026-06-10 • via Nuitee
K
Kasia • solo_traveller • nl
8
Pros:

We always enjoy this hotel. It's comfortable,. fantastically located with a nice breakfast and the staff.

Cons:

This time we ended up in the old rooms and the quality wasn't the same...

2026-06-10 • via Nuitee
B
Basia • family_with_children • pl
8
2026-06-08 • via Nuitee
P
Pavel • family_with_children • cz
9
2026-06-08 • via Nuitee
J
Julius • couple • fi
8
suht ok kokemus, sukujuhlien ansiosta
Pros:

Aamiainen oli ylihinnoiteltu

Cons:

huone oli liian kuuma,

2026-06-08 • via Nuitee
J
Julia • solo_traveller • pl
10
Pros:

Bardzo udany pobyt. Hotel oferuje wysoki standard usług, a personel jest niezwykle miły, profesjonalny i pomocny – zarówno pracownicy recepcji, jak i obsługa sprzątająca. Pokoje są czyste i zadbane. Śniadania są smaczne, urozmaicone i przygotowane z dbałością o jakość. Dużym atutem jest również świetna lokalizacja, która pozwala na wygodne zwiedzanie okolicy i łatwy dostęp do najważniejszych atrakcji. Na szczególne wyróżnienie zasługuje także przyjazne podejście do zwierząt, dzięki czemu pobyt z pupilem jest komfortowy i bezproblemowy. Zdecydowanie polecam ten hotel.

2026-06-07 • via Nuitee
E
Edyta • couple • pl
9
2026-06-07 • via Nuitee
S
Skalska • family_with_children • pl
8
Cons:

brak inf o wifi internecie.

2026-06-07 • via Nuitee
I
Irek • solo_traveller • pl
8
2026-06-06 • via Nuitee
P
Paweł • solo_traveller • pl
9
2026-06-05 • via Nuitee
D
Daniele • solo_traveller • it
10
2026-06-04 • via Nuitee
J
jan åge • solo_traveller • no
10
2026-06-03 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Pros:

Hotel czysty, w bardzo dobrej lokalizacji. Super pomysł z nieograniczonym dostępem do wody gazowanej, niegazowanej z ogólnodostępnego dystrybutora. Obsługa miła, jedzenie bardzo dobre.

Cons:

Malutki minus to zbyt miękkie materace na łóżkach, ale oczywiście to kwestia gustu.

2026-06-02 • via Nuitee
S
Stefan • solo_traveller • ro
10
2026-06-02 • via Nuitee