SureStay Hotel by Best Western San Diego Pacific Beach

Hotels
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Sure Hotel by Best Western
8.8 (1948 reviews)
4545 Mission Bay Dr , San Diego , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.05
Multiple reviews indicate cleanliness issues, including dirty bathrooms and mold.
Service
9.55
Some positive experiences with friendly staff, notably Gina's helpfulness.
Location
9.55
Numerous reviews commend the hotel's convenient location.
Room Quality
8.05
General feedback indicates rooms are compact, with a few concerns about cleanliness.
Amenities
9.05
Adequate amenities like a microwave and fridge, though some rooms are tight.
Value for Money
9.05
Offers value, but some guests express disappointment for the price paid when facing cleanliness issues.
Food and Beverage
8.55
Breakfast gets mixed reviews, with some suggesting improvements.
Overall Experience
8.55
Overall enjoyable stay for many guests, though marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:23

Property Description

Convenient Location near Mission Bay Park & Pacific Beach Pier

Modern Amenities in Every Room

Business Center & Free On-site Parking

Experience comfort and convenience at SureStay Hotel by Best Western San Diego Pacific Beach. Stay just steps away from Mission Bay Park and a short drive from Pacific Beach Pier. Each room is equipped with essential amenities like a microwave, refrigerator, and coffee machine. Relax in the seating area and enjoy free WiFi and HBO channels. Take advantage of the business center or explore the nearby attractions with free on-site parking. Whether you're here for business or leisure, make your booking today for a memorable stay.

Important information:

Please note: Free parking is limited and is offered on a first-come, first-served basis. Parking is not guaranteed if a guest does a late check-in.

Please note this accommodations does not offer disability accessible guestrooms. Contact property for details.

When traveling with pets, please note that an extra charge of $75.00 per pet, per night plus tax applies.

Please note that a maximum of 2 pets is allowed.

Please note that the property can only allow pets with a maximum weight of 75 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1948 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
R
Ryan • solo_traveller • us
10
2026-06-13 • via Nuitee
V
vernon • family_with_children • us
8
The room was very clean, and it was great Price for the hotel
Pros:

Very easy to get in and out of.

2026-06-12 • via Nuitee
G
Gregor • couple • de
8
2026-06-11 • via Nuitee
D
Damon • family_with_children • us
4
2026-06-10 • via Nuitee
B
Bhargava • family_with_children • us
1
Dingy, uncomfortable, and gross place to stay without any basic amenities for the price charged.
Pros:

Nothing at all.

Cons:

The bed sheets were not changed and clearly were soiled and smelling from the previous guest’s stay. The bathroom was untidy and the toilets didn’t flush properly. The floor in the room was very dirty and cannot walk barefoot as some grime would stick to your feet. Very uncomfortable and gross hotel.

2026-06-10 • via Nuitee
J
Jocette • solo_traveller • us
9
Pros:

We like the carpetless room. Location was near restaurants, churches, & freeway. The staff was friendly and easy check in.

Cons:

The room was tight and dog fees were ridiculously expensive! 70$ per night is outrageous. If they are charging for dogs stay then the hotel should provide something for the dogs such as snacks or towels. We have stayed at others hotels with dog fees of 15$ per dog/ night.

2026-06-08 • via Nuitee
K
Kimberley • solo_traveller • us
10
Pros:

Clean, comfortable. Only downside is there is not daily housekeeping service but not a huge issue. Would stay here again. Easy access to everything and the beach was less than 2 miles away.

2026-06-08 • via Nuitee
D
Dorothy • couple • us
8
Everything you need at a fair price
Pros:

Convenient and has everything you need.

Cons:

Noisy. Rooms have issues: fridge, clogged sink, AC having difficulty

2026-06-08 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-06-07 • via Nuitee
N
Natalie • solo_traveller • us
7
2026-06-07 • via Nuitee
B
Brian • couple • mx
10
2026-06-06 • via Nuitee
H
Henry • family_with_children • ph
6
2026-06-04 • via Nuitee
A
Ayon • solo_traveller • us
8
2026-06-03 • via Nuitee
K
Karina Isabel • solo_traveller • mx
10
2026-06-03 • via Nuitee
S
Sebastian • solo_traveller • us
6
2026-06-03 • via Nuitee
B
Brian • couple • us
1
2026-06-02 • via Nuitee
W
Wilcox • solo_traveller • us
8
2026-06-01 • via Nuitee
C
Christina • family_with_children • us
8
Over it was okay and comfortable
Pros:

It was clean and ready and good location

Cons:

Kitchen. Waffle maker was down and there was a container of dirty liquids.telling customers to pour thier drinks in there rather than a drain

2026-06-01 • via Nuitee
I
Iesha • solo_traveller • us
8
2026-05-31 • via Nuitee
J
Jim • solo_traveller • us
8
Mission Bay breakfast
Pros:

Good Mission Bay location. Free breakfast 6:30-10am, eggs, sausage, waffles, cereal, sweet rolls, apples, coffee, tea, juice. Elevator.

Cons:

Booking.com said I had a 1st floor room but the hotel gave me a 3rd floor room and said nothing else was available.

2026-05-30 • via Nuitee