SureStay Hotel by Best Western San Diego Pacific Beach

Hotels
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Sure Hotel by Best Western
8.8 (1931 reviews)
4545 Mission Bay Dr , San Diego , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
8.05
Multiple reviews indicate cleanliness issues, including dirty bathrooms and mold.
Service
9.55
Some positive experiences with friendly staff, notably Gina's helpfulness.
Location
9.55
Numerous reviews commend the hotel's convenient location.
Room Quality
8.05
General feedback indicates rooms are compact, with a few concerns about cleanliness.
Amenities
9.05
Adequate amenities like a microwave and fridge, though some rooms are tight.
Value for Money
9.05
Offers value, but some guests express disappointment for the price paid when facing cleanliness issues.
Food and Beverage
8.55
Breakfast gets mixed reviews, with some suggesting improvements.
Overall Experience
8.55
Overall enjoyable stay for many guests, though marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:23

Property Description

Convenient Location near Mission Bay Park & Pacific Beach Pier

Modern Amenities in Every Room

Business Center & Free On-site Parking

Experience comfort and convenience at SureStay Hotel by Best Western San Diego Pacific Beach. Stay just steps away from Mission Bay Park and a short drive from Pacific Beach Pier. Each room is equipped with essential amenities like a microwave, refrigerator, and coffee machine. Relax in the seating area and enjoy free WiFi and HBO channels. Take advantage of the business center or explore the nearby attractions with free on-site parking. Whether you're here for business or leisure, make your booking today for a memorable stay.

Important information:

Please note: Free parking is limited and is offered on a first-come, first-served basis. Parking is not guaranteed if a guest does a late check-in.

Please note this accommodations does not offer disability accessible guestrooms. Contact property for details.

When traveling with pets, please note that an extra charge of $75.00 per pet, per night plus tax applies.

Please note that a maximum of 2 pets is allowed.

Please note that the property can only allow pets with a maximum weight of 75 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1931 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 8.55
D
Daniel • couple • us
9
it was a nice place to stay for wife’s birthday
Pros:

breakfast was good

2026-05-23 • via Nuitee
K
Katarra • couple • us
1
Horrible, highly don’t recommend
Pros:

Nothing at all

Cons:

They had me and family in a room without a/c working safely or proper, I reported issues to staff , they didn’t move our room or have any one come look at unit until next day once no one came we decided to check out early, once checked out they finally sent someone to look at the a/c unit , staff stated the power outlet had water damage and me and my family are lucky the room didn’t catch on fire , they refused to refund me for that or do anything to make our stay better , breakfast was horrible , housekeeping made bed with same dirty sheets after I requested clean fresh linen

2026-05-23 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-05-22 • via Nuitee
N
Nicolo' • family_with_children • it
7
2026-05-19 • via Nuitee
G
Gladys • couple • us
6
Pros:

Nice

2026-05-18 • via Nuitee
P
Paul • extended_group • us
7
2026-05-17 • via Nuitee
H
Hinton • couple • us
3
Felt like $73 would have been a fair price.
Pros:

The location: it was as described, only about a couple miles from the beach and close to the freeway.

Cons:

Tiny room, uncomfortable bedding and bed. Sad pool.

2026-05-17 • via Nuitee
P
Pedro • family_with_children • us
10
2026-05-14 • via Nuitee
F
Franco • solo_traveller • bo
9
2026-05-13 • via Nuitee
M
May • family_with_children • us
4
Mala decisión quedarme en este lugar. Venden algo que no son.
Pros:

El parqueo

Cons:

No me gusto para nada es sucio descuidado, las sábanas como si lo las hubiera cambiado en días , la habitación tenía mal olor y la puerta del baño tenía manchas de sangre .

2026-05-13 • via Nuitee
B
Brandon • couple • us
10
2026-05-13 • via Nuitee
M
Manuela • couple • at
7
Hat gut gepasst für unsere Vorhaben
Pros:

Zimmergröße gut, Frühstück ok für die USA

Cons:

/

2026-05-11 • via Nuitee
J
Josefina • family_with_children • au
3
2026-05-11 • via Nuitee
Z
zamaxiel • solo_traveller • us
9
2026-05-11 • via Nuitee
P
Pedram • solo_traveller • us
3
Cons:

The room was smelly and the breakfast was awful. There were not any bread, butter, cheese or a good coffee!

2026-05-11 • via Nuitee
M
M • family_with_children • us
8
Pros:

The staff make’s this place! Everyone is super friendly and helpful. Special shout out to Gina, I believe she is the manager, she is amazing!

2026-05-11 • via Nuitee
R
Robert • couple • us
10
our stay at the hotel was a pleasant one
Pros:

it was very convenient to the location we were at every store was very accessible

Cons:

The traffic noise was a little loud, but it didn’t keep us awake

2026-05-11 • via Nuitee
C
CB • solo_traveller • us
3
Pros:

Breakfast was ok

Cons:

Lumpy bed very small room no extra blanket large space at bottom of door that a rodent could easily pass thru into room and which let cold air in at nite. Smokers in parking lot

2026-05-11 • via Nuitee
R
Ramirez • couple • us
4
Pros:

The bed was comfortable and the bathroom was large

Cons:

The flooring looked unfinished and we found multiple bugs in our room and bathroom

2026-05-10 • via Nuitee
A
Ariel • solo_traveller • us
1
2026-05-10 • via Nuitee