Courtyard by Marriott Cocoa Beach Cape Canaveral

I have had a great experience while staying at the Courtyard Marriott Cocoa Beach,FL.
All the staff have been very nice to me but one person who stands out is Dhara,
She went above and beyond in making me feel comfortable here and she added to the pleasant experience. We had family come from
3 different states for a special memorable experience and she added to that. I was under the impression. She was the general manager due to her likeness, her kindness, her experience, expertise and Customer Service..

Though we are just arrived from Connecticut, she made the arrival exceedingly better by checking us in to a very nice room with a balcony. The view was amazing. The room was extremely clean. She added that final touch to such an amazing day. It was really fine, very clean. Very pleasant The Customer Service from every single person we counter was amazing. I might add that the young lady that work’s in the evening was quite pleasant. Also on the young lady that worked at the Courtyard Cabana was very kind, pleasant with us as we continue to have more than our share of fun, but again just wanna say thank you as well to the housekeepers housekeeping manager should be so proud of her team members as that room was impeccable.

Again, thank you for such an amazing experience. Should we arrive back to Orlando Florida for the next cruise to Stephanie will be our destination hotel.

Dhara one day you will be hiring me. It would be a pleasure to work for you. You’re such a connector of people your experience your intelligence shows at all thank you for being so kind and being so understanding you are definitely a people person.!

👌🏾❤️💯

Orfu and Dawson were great getting us checked in after a long day. When we first arrived Dawson was very cheerful. Got checked in the room and it didn’t have a couch and I thought I reserved that as part of our room. Went back to front desk Orfu said no worries we can change it with a couch with the same rate. Went to get our stuff and Dawson had our room keys ready! The rest of the staff was pleasant the rest of our stay as well!

Rochelle was the bartender in the bistro bar and she was amazing. Great service and fast. Perfect drinks.

Staff location to cruise pier and beach

We stayed at the Courtyard prior to a cruise departure and were impressed. Our last stay here was 2018 so it has been a minute. The updates were well done - best I have seen for most hotels. The staff was EXTREMELY friendly at the front desk and the Starbucks / Bar area. It was so easy to grab breakfast and coffee in the morning before heading to the ship. While it is a littler further from the port, it is well worth it!

Thank goodness for fine folks like Ellen, made my arrival amazing after long day traveling. As frequent visitor, she provided quite the welcome back

My birthday stay was amazing and Dontay from front office made it special with the room and amenities!

Our family enjoyed a two-night stay at this hotel, largely thanks to Dontay at the front desk. He was incredibly helpful and friendly when checking us in. Later, when our friends arrived, Dontay went above and beyond to ensure they had a seamless experience and helped get our rooms close together.

We appreciated the outstanding customer service!

The staff at the restaurant and Starbucks were wonderful

I want to highlight the amazing support I got from the Front Desk, especially from Victoria! She helped me address my room location and was very accommodating.
In addition, the bistro has very dedicated, hard-working and positive employees, including Pebbles, Ashley, Bryanna, and Rochelle. We ate breakfast there twice and ordered snacks, orders were perfect every time and the food was great!
Thank you for making our stay perfectly enjoyable!

The Restaurant staff was wonderful

I cannot say enough about Dontay’s level of customer service! He completely knocked it out of the park. As a Senior Travel Curator; I know, understand, and appreciate exceptional customer service. I had challenges to work through, and he was unfazed by any of them. I am one, happy experience-elevated camper tonight! Marriott, you’ve got a gold mine in Cocoa Beach!

The room was clean, and the bed was comfortable as always.

From the time I reserved our room with special requests to our checkin at the front desk with Dawson and Dhara to the renovated clean room our experience was 5 star. To be specific I requested an early checkin and a room far from elevators with a view and the staff was graciously accommodating. When we arrived Dawson told us they were able to meet our requests but the room was not yet available - an hour’s wait. He and Dhara invited us to bring our luggage in, be comfortable, Dhara offered us coffee and Dawson gave my husband our parking pass. In less than 10 minutes Dawson came to us and told us our room was ready. Our room had been renovated, was spotless and at the quiet end of the hall. Housekeeping was terrific when requested. All in all the next time we’re in Cocoa we’ll be staying at this Marriott. Other Marriott properties as well as other hotels could learn from these staff members what great hospitality looks like.