Holiday Inn Express Portland West/Hillsboro by IHG

Hotels
•
Holiday Inn Express
8.1 (263 reviews)
5900 Northeast Ray Circle , Hillsboro , US
+1 503-844-9696

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
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Review Highlights

Pros:
Clean rooms
Friendly/helpful staff
Strong breakfast offering
Convenient location (near transit, restaurants)
Comfortable beds and good value
Cons:
No in-room coffee makers / advertised Keurig missing
Poor room layout for some (tiny bathrooms, limited seating)
Limited toiletries provided
Broken ice machine and occasional TV/key issues

Categories

Cleanliness
8.8
Multiple reviewers called the rooms 'clean' and 'very clean'; overall cleanliness is consistently praised.
Service
9
Staff repeatedly described as friendly and helpful (named staff praised); check-in noted as easy and staff doing a great job at breakfast.
Location
9
Many guests praised the location (close to Orenco Station, walking distance to MAX, nice neighborhood, restaurants nearby).
Room Quality
6.5
Mixed reports: some found rooms comfortable, others reported poor layout (tiny bathroom, minimal seating, TV/lighting issues) lowering room-quality sentiment.
Amenities
6
Notable amenity issues: missing in-room coffee makers despite photos, broken ice machine, limited toiletries; these complaints reduce the amenities score.
Value for Money
8.5
Guests called the hotel 'good value' and noted reasonable pricing relative to what was provided.
Food and Beverage
9
Breakfast repeatedly praised as better-than-average, freshly prepared, with good options and a strong buffet experience.
Overall Experience
8
Overall stays described positively (quiet, comfortable, will return) but tempered by amenity and room-layout issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Modern Amenities
Experience comfort and convenience at our Hillsboro Holiday Inn Express. Enjoy free Wi-Fi, cable TV with movie channels, and in-room microwave and refrigerator.

Fitness and Business Facilities
Stay active at our on-site fitness center with top-of-the-line equipment. Need to catch up on work? Our business center is equipped with fax and copy services for your convenience.

Prime Location
Located just a short walk from the MAX Light Rail station, explore downtown Portland with ease. Visit nearby attractions like the Oregon Zoo and Washington County Fairgrounds during your stay.

Book your stay at the Holiday Inn Express Portland West/Hillsboro for a memorable and stress-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 263 reviews
Cleanliness: 8.8
Service: 9
Location: 9
Room Quality: 6.5
Amenities: 6
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8
C
Charlotte • couple • us
9
Pros:

It was quiet. Clean. And lots of electrical outlets in the room for charging phone and tablet.

2026-10-25 • via Nuitee
L
Leeana • couple • us
9
This is my second stay & will come again.
Pros:

Great location, better than average breakfast, clean, safe, walking distance to Max. Great Lebanese restaurant close by.

2026-10-12 • via Nuitee
M
Mark • family_with_children • il
10
2026-10-07 • via Nuitee
K
Kristy • couple • us
10
2026-09-18 • via Nuitee
P
Phillip • couple • us
9
Pros:

This is a good hotel in a relatively quiet location. Check-in was easy, the staff were friendly, the room was clean and comfortable, there was plenty of parking, and the breakfast had plenty of options.

Cons:

A coffee maker in the room would be nice.

2026-09-15 • via Nuitee
A
Anita • couple • us
9
2026-09-04 • via Nuitee
D
Diane • extended_group • us
10
2026-08-29 • via Nuitee
N
Neel • family_with_children • us
9
Pros:

Clean, comfortable, and includes breakfast. Good value for money. Located close to Orenco Station.

2026-08-28 • via Nuitee
J
Joel • couple • us
8
The hotel had very nice employees and a good breakfast buffet with plenty of protein. The hotel was also situated perfec
Pros:

The location and clean room

Cons:

We do not like having only 1 chair to sit in our room. Uncomfortable benches that weren’t even arranged to see the tv. Also, all pictures showed Keurig machines in each room but that was not true. Had to get fully dressed and go to the lobby to get a cup of coffee.

2026-08-12 • via Nuitee
R
Rebecca • couple • us
9
Pros:

Very nice facility and comfortable bed, very clean. Nice breakfast. Nice community surrounding and restaurants

2026-08-10 • via Nuitee
J
John • solo_traveller • us
8
2026-08-06 • via Nuitee
P
Puko • solo_traveller • pl
9
My place to stay in Portland
Pros:

Location in a nice neighborhood. Breakfast. Hotel stuff.

Cons:

N/a

2026-08-05 • via Nuitee
K
Kimberly • couple • us
9
2026-07-25 • via Nuitee
K
Kari • family_with_children • us
7
Cons:

Struggled to unlock doors with key cards. Doors would show a green light then still not unlock.

2026-07-06 • via Nuitee
A
Ann • couple • us
8
Pros:

The location was great...in a beautiful area.
The breakfast was our favorite...the employee responsible did an awesome job! Food was freshly prepared and menu perfect to start the day!!

Cons:

We had no issues.

2026-07-06 • via Nuitee
D
Dean • extended_group • us
8
2026-06-27 • via Nuitee
K
Karen • extended_group • us
6
It was good for the 2 nights we were there. It was so hot outside. Nice inside
Pros:

The room was nice. There is no coffee pot in the room. The ice machine was broke down on the second floor for 2 days. Breakfast was pretty good. Someone messed with the TV wires, and we had to ask to fix that.

2026-06-20 • via Nuitee
Y
Yoshinori • solo_traveller • us
8
2026-06-10 • via Nuitee
R
Richard • solo_traveller • us
3
Disappointing
Pros:

Not much

Cons:

Probably the worst la Quinta ever.
Room layout sucked. Bathroom tiny. One bar of soap, two towels for three people. We stumbled around in the dark because we couldn't find the light switches. One turned out to be a button in the floor you had to step on. Tiniest closet I've ever seen in a motel room. No shampoo. No toiletries other than that single bar of soap.

2026-06-05 • via Nuitee
G
Gooch • couple • us
7
2026-06-01 • via Nuitee