Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Noisy at midnight
No specific cons mentioned in some reviews

Categories

Cleanliness
9.14
Standard quality for this hotel tier.
Service
9.61
Staff provided exceptional service, noted particularly for Jack and Carlos.
Location
9.15
Great location, described positively in multiple reviews.
Room Quality
8.6
Room quality was mentioned positively, although specifics were not provided.
Amenities
9.13
Standard quality for this hotel tier.
Value for Money
8.59
Standard quality for this hotel tier.
Food and Beverage
8.64
Breakfast was mentioned positively.
Overall Experience
9.11
Overall a fantastic stay with noted positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:49

Property Description

Luxurious Landmark Property
Kimpton Fitzroy London, a Grade II listed landmark building, offers a lavish stay with its terracotta exterior and contemporary designer interiors. Located near Russell Square, this hotel is a stone's throw away from Covent Garden and The British Museum.

Modern Luxury Rooms
Indulge in modern luxury in redesigned rooms with free WiFi, Smart TVs, and en-suite bathrooms with upscale toiletries. Enjoy a minibar for added convenience during your stay.

Dining and Events
Experience a variety of dining options from casual coffeehouse to upscale bar settings. With a large ballroom and multiple event spaces, the hotel is perfect for hosting events and gatherings.

Book your stay at Kimpton Fitzroy London for a luxurious experience in the heart of Bloomsbury.

Important information:

Please note that the credit / debit card used at the time of the booking needs to be presented upon check-in.

Extra Beds are available upon request, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2184 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 9.11
S
Simon solo_traveller se
10
2026-08-08 via Nuitee
G
Gert solo_traveller be
10
Beste hotel in Londen
Pros:

Super vriendelijk personeel, kamers zijn top, zéér mooi interieur. Fitz's is een wondermooie ervaring.

Cons:

Niks!!!

2026-08-07 via Nuitee
C
Clive couple gb
10
My wife’s 65 itwas a lovely stay with our dog & my son’s nothing was a problem it all worked titanicly
Pros:

The Hotel is absolutely lovely

Cons:

Nothing it was Great

2026-08-06 via Nuitee
B
Brooke solo_traveller us
10
2026-08-05 via Nuitee
D
Danny solo_traveller gb
10
2026-08-05 via Nuitee
H
Hassan solo_traveller nl
9
2026-08-04 via Nuitee
A
Antenor couple br
10
Um excelente hotel em um ponto privilegiado de Londres.
Pros:

O hotel é excelente, o ponto é um dos melhores de Londres: muito fácil locomoção e o café da manhã também é muito bom. O staff do hotel é gentil e colaborativo.

2026-08-04 via Nuitee
R
Ross solo_traveller gb
2
The experience was closer to 1 star
Pros:

Staff at the reception were nice

Cons:

Deeply disappointing experience for what is supposed to be a 5 star hotel.

The bar area was basically all reserved for groups/families only — despite multiple free tables . I sat down to have a beer but was asked to stand up. What followed was frankly farcical, it took four members of staff to serve me a single lager. One walked me to the bar, one took the order, one charged me, and then staff spent 15 minutes arguing amongst themselves about who would actually pour the beer. To his credit, one of the bar staff eventually stepped in to complain on my behalf.

So, I was forced to eat in my room, a £23 burger and coke became £39 after tray tax, service charge and VAT — charges not made clear on the menu. When it arrived it was cold. Shocking value for money.

The single room itself was tiny and basic for £275 per night, and the bathroom door opened directly onto the bed leaving unpleasant smells lingering throughout the room. The bathroom also flooded every time I had a shower.

At a budget hotel this would be frustrating. At a property billing itself as 5 star it is completely unacceptable — the experience was closer to 1 star in every regard.

To be fair - I was unfortunate because there was a wedding on and staff clearly wanted to ensure those guests were well catered for rather than a solo traveller. On a different day in a different room it maybe could have been a better experience.

2026-08-03 via Nuitee
R
Reshma solo_traveller gb
9
2026-08-03 via Nuitee
N
Nicholas couple gb
10
2026-08-02 via Nuitee
3
399wassn Solo travel
10
Paradise of luxury
Pros:

From history to luxury this hotel has it all once you walk in you are transferred into a palace with hugh pillers beautiful furniture and a wow of wow factors you are greeted at reception with a warm friendly smile big thank you to Heet for his excellent service and a big thank you to Ellie sweet warm friendly with a great personality can't wait to come back

2026-07-30 via Tripadvisor
D
Daniel couple ch
8
Soweit so gut
Pros:

Gute Lage, freundliches und hilfsbereites Personal. Die Zimmer sind sauber, die Betten bequem. Die U-Bahn fährt direkt angrenzend, bis King’s Cross ist es nur eine Station.

Cons:

Die Zimmer sind eher eng geschnitten und im Ausbaustandard nur mittelmäßig. Während das Hotel selbst mit seinen Fluren und Treppenhäusern pompös gestaltet ist, wirkt die Einrichtung der Zimmer durchschnittlich und wenig ansprechend. Den Preis rechtfertigen letztlich allein Ort und Lage.

2026-07-24 via Nuitee
A
Andrew family_with_children nl
1
at 500 GBP per night I expected better
Pros:

Very professional and helpful staff

Cons:

All elevatiors out of order during the 2 day stay. Only elevator working was the kitchen staff evelavtor, As my room was on the 5th floor they had to escort me through the kitchen each time I wanted to go to my room.

2026-07-24 via Nuitee
M
MyersFamilyTravelers Family
10
Good location and easy access to the tube
Pros:

Stayed here as part of a travel group. This is a very nice hotel located in a nice part of London. The nearest tube station is literally around the corner and several nice pubs nearby.

2026-07-21 via Tripadvisor
O
O7391MGdeborahm Couples
10
Fabulous overnight weekend stay
Pros:

Brilliant location...beautiful interiors...fabulous suite...gracious service....Special thanks to lovely Roksana, Guest Relations....Superb !

2026-07-20 via Tripadvisor
C
Caroline couple tr
10
2026-07-20 via Nuitee
6
612remzic Couples
10
Great Recovery and Outstanding Customer Service
Pros:

Updated; After posting this review, I emailed the hotel to share my disappointment. I have to say, I was extremely impressed with how quickly and professionally they responded.

Roksana from the hotel team was fantastic — they looked into what happened, apologised for the misunderstanding, and went above and beyond to help arrange the champagne surprise for my friends’ engagement.

They arranged the Moët & Chandon Rosé Impérial, organised a handwritten personalised note, and made sure everything was taken care of. Their communication was excellent, and they completely turned around what had initially been a disappointing experience.

Thank you, Roksana, for your kindness and for helping make celebration even more special. This is exactly the level of care and service that makes a real difference.

Original review:
Some of our very good friends were staying here and got engaged, which was a wonderful surprise for all of us. I called to arrange for a bottle of champagne to be delivered to their room as a celebratory gesture, but was told the hotel requires 48 hours’ notice for something as simple as a bottle of champagne.

I found that really disappointing. For a hotel, especially one that caters to special occasions, I would have expected a bit more flexibility to help make such a memorable moment even more special.

2026-07-19 via Tripadvisor
H
Helen couple gb
10
2026-07-18 via Nuitee
G
gilles couple fr
3
Cons:

La chambre n’était pas conforme à notre demande.
Chasse d’eau en panne. Sanitaires inadaptés.
Inadmissible pour un tel établissement et les pris appliques.

2026-07-17 via Nuitee
S
Steve couple gb
10
2026-07-17 via Nuitee