Grand Hotel Bristol Spa Resort, by R Collection Hotels

Hotels
9.1 (1095 reviews)
Via Aurelia Orientale, 369 , Rapallo , IT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff/service and helpful shuttle
Spectacular location and sea views
Fantastic pool, spa and beach club
Very good breakfast and restaurant experiences
Comfortable rooms and bedding (for many guests)
Cons:
Perceived poor value: high prices for drinks/food and extra charges (beach)
Room layout and bathroom issues (no vanity, inconvenient sockets, shower/bathtub problems)
Isolated service lapses (missed birthday touches, room service oversights)
Occasional external issues affecting view (construction)
At least one report of loyalty benefits not honoured

Categories

Cleanliness
9.4
Generally praised across reviews: beaches, pools and rooms described as clean and well maintained; no significant cleanliness complaints.
Service
9.6
Consistently excellent service reported: attentive staff, special attention on occasions, helpful shuttle and friendly personnel; a few isolated service lapses (missed birthday touch, a room not serviced) but overall very strong.
Location
9.5
Very positive location feedback: spectacular sea views, good beach/club and convenient shuttle to town; one mention of nearby construction affecting view for one stay.
Room Quality
8.3
Mixed feedback: many guests enjoyed comfortable rooms and bedding, but several noted issues with bathroom layout (rudimentary showers, lack of bathtub on request), awkward room layouts, limited vanity/power sockets.
Amenities
9.4
Strong amenities praised: attractive pool, superb SPA, beach club, shuttle service and good facilities overall; pet-friendly noted positively.
Value for Money
8
Weaker score due to repeated comments about high prices for drinks/food, beach access charges and at least one review stating stay not worth the money; some loyalty benefits not honoured for one guest.
Food and Beverage
9
Overall very positive: excellent breakfasts and restaurants frequently mentioned; cocktails and welcome drink praised; some complaints about costly food/drink pricing.
Overall Experience
9.6
Many glowing endorsements: 'best ever stay', beautiful views, excellent staff, pools and overall comfort; isolated negative experiences did not dominate general sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodations with Stunning Views
Located in Rapallo with breathtaking views of the Gulf of Tigullio, Grand Hotel Bristol offers a serene escape with a large outdoor pool and a wellness centre. The air-conditioned rooms with satellite TV provide a comfortable stay, while some rooms offer balconies overlooking the Mediterranean Sea.

Gourmet Dining and Relaxation
Indulge in buffet-style breakfast with a variety of options and savor traditional Ligurian cuisine for dinner in the hotel's two restaurants, one featuring a charming terrace. Unwind at the freshwater pool with a sun deck and bar, or pamper yourself at the spa offering a spa pool, sauna, Turkish bath, and massages.

Convenient Location for Exploration
Explore the nearby Zoagli Beach or take a short drive to the fashionable towns of Paraggi and Portofino for a day of seaside adventures. Book your stay at Grand Hotel Bristol for a luxurious and rejuvenating experience.

Important information:

Pets are allowed everywhere, except for buffet breakfast area and Spa.

Our spa, in order to ensure a relaxing environment is adults only and the access is allowed starting from 16 years old.

Please note that a penalty of 100% of the cost of the reservation will be applied in case of early departure or no-show.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOA

Location

Property Video

Guest Reviews

9.1
Based on 1095 reviews
Cleanliness: 9.4
Service: 9.6
Location: 9.5
Room Quality: 8.3
Amenities: 9.4
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.6
A
Axelle • family_with_children • fr
10
Cons:

No

2026-10-27 • via Nuitee
F
Fabio • couple • it
9
2026-10-26 • via Nuitee
J
Jet • couple • nl
10
Super Hotel
Pros:

Het is een prachtig Hotel, mooi uitzicht op zee. Lekker bed, mooie kamer. Lekker ontbijt, goeie service, super.

Cons:

Er viel niets tegen.

2026-10-22 • via Nuitee
A
ANA • couple • es
9
Pros:

El lugar es maravilloso. El personal atento, muy detallista en nuestro aniversario de boda. El shuttle funciona a la perfección,muy puntual y siempre dispuesto. Desayuno fantástico. Las instalaciones muy bonitas y las vistas espectaculares.

Cons:

Me gustó todo

2026-10-18 • via Nuitee
P
Paul • couple • gb
8
2026-10-16 • via Nuitee
L
Lilach • extended_group • il
10
Pros:

מלון ברמה גבוהה ארוחת בוקר הכי טובה שאכלתי עד כה

2026-10-14 • via Nuitee
M
Mima • couple • gb
6
2026-10-14 • via Nuitee
A
Antonio • couple • br
9
2026-10-13 • via Nuitee
K
Karina • couple • hr
9
2026-10-08 • via Nuitee
F
fabrice • couple • fr
9
2026-09-17 • via Nuitee
K
Kate • couple • gb
9
2026-09-15 • via Nuitee
N
Nabil • couple • sa
4
Not worth the money
Pros:

The view

Cons:

The room layout is not guest friendly. No vanity, not enough power sockets, which are in odd locations.
Basic hilton Honours are not honoured. In some a very disappointing stay

2026-09-15 • via Nuitee
H
Hamed • couple • ae
10
2026-09-14 • via Nuitee
C
Carmelo • couple • it
10
2026-09-13 • via Nuitee
S
Silvia • extended_group • it
9
2026-09-12 • via Nuitee
M
Michael • couple • se
10
Best ever stay. The staff. The location. Everything. Simple the best. Better than all the rest.
Pros:

Topnotch! Läget, service personalen. Best

2026-09-11 • via Nuitee
J
Jean-Luc • couple • fr
10
2026-09-09 • via Nuitee
J
Jeanett • couple • dk
9
Skønt hotel, med god mad og service. For dårligt at deres strand ikke er gratis når man er gæst.
Pros:

Lækker morgenad og fint udvalg.

2026-09-07 • via Nuitee
D
Dax • family_with_children • nl
10
2026-09-04 • via Nuitee
F
Frederik • family_with_children • fr
9
2026-09-04 • via Nuitee