Courtyard by Marriott New York JFK Airport

Hotels
Courtyard by Marriott
8.4 (3002 reviews)
145-11 North Conduit Avenue , Queens , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Good shuttle service to the airport
Cons:
Inconsistent room cleanliness
Limited food options

Categories

Cleanliness
7.71
Some reviews mention cleanliness issues, particularly regarding smell.
Service
9.38
Many positive comments about the staff and shuttle service indicate good service quality.
Location
9.22
Multiple reviews highlight the convenient location near the airport.
Room Quality
7.67
Mixed sentiments about room size and condition, with some guests expressing dissatisfaction.
Amenities
8.2
Some positive mentions regarding shuttle service and available amenities, despite some lack of room service.
Value for Money
8.16
General sentiment reflects average expectations for a hotel of this class.
Food and Beverage
8.21
Food options noted as limited but satisfactory according to some reviews.
Overall Experience
8.68
Overall experiences are mixed but leaned towards positive with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Luxurious Accommodations
Experience comfort at its finest with plush beds, luxurious showers, and spacious desks in every room. Enjoy the convenience of a mini-fridge for storing your favorite snacks and beverages.

Fitness Center and Dining Options
Stay active during your stay at our on-site fitness center equipped with cardio machines, free weights, and treadmills. After a workout, treat yourself to a delicious meal at The Bistro or unwind with a cocktail at the hotel's lounge.

Convenient Location and Shuttle Service
Located just 2.3 km from JFK International Airport, our hotel offers easy access to transportation with a nearby bus stop. Take advantage of our shuttle service for a stress-free journey to and from the airport.

Book your stay at Courtyard by Marriott New York JFK Airport for a memorable and convenient experience.

Important information:

Complimentary, 24-hour shuttle service is available to and from the John F. Kennedy International Airport. For departing guests, the shuttle runs every half hour from the Hotel and drops you off at the requested Terminal. Pick-ups are from the Station C - Federal Circle Station (accessible via Air Train), and guests can request for the shuttle pick-up after reaching the station.

Please note, guests must contact the property directly for additional information about the shuttle service.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 40 per day.

Location

Guest Reviews

8.4
Based on 3002 reviews
Cleanliness: 7.71
Service: 9.38
Location: 9.22
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
Y
Yen-Chun couple tw
9
2026-05-31 via Nuitee
R
Richard solo_traveller bm
8
2026-05-30 via Nuitee
N
nivedita solo_traveller in
5
disappointing
Pros:

the shuttle was terrible and though i was departing from terminal 4 , the driver refused to drop me at departure and i was dropped literally to a place for cargo and i was absolutely alone in the entire place and in that rush to check in , took me apprx 8-10mins to get to my departure terminal .

Cons:

the shuttle serive for which we stay there

2026-05-30 via Nuitee
B
Brian couple bm
5
2026-05-30 via Nuitee
M
Mansoor couple bh
2
2026-05-30 via Nuitee
M
Marlene solo_traveller jm
7
Pros:

Comfortable bed, close to airport & shuttle service

Cons:

Furniture was old and torn.
Windows very dirty
Food expensive with limited choices
Shuttle took over an hour for pick up from airport

2026-05-30 via Nuitee
M
Meosha solo_traveller us
9
I was really happy with my stay. Very comfortable and accommodating.
Pros:

The courtesy and professionalism of the entire staff.

Cons:

I feel like the prices of the rooms were too expensive. Overall I really enjoyed my stay.

2026-05-29 via Nuitee
E
Ester solo_traveller gt
9
2026-05-28 via Nuitee
A
Axel couple gb
8
2026-05-28 via Nuitee
L
lynn solo_traveller us
7
Pros:

Room is comfortable, hallways dirty, staff lovely, shuttle on time.

Cons:

hallways looked like they hadn't been vacucmmed in ages

2026-05-28 via Nuitee
A
Abigail family_with_children gb
9
Nice airport hotel
Pros:

Very comfortable beds and a nice room decor

Cons:

Bathroom was smaller and more basic than I would have liked

2026-05-28 via Nuitee
O
Orakwao couple us
10
Great location, warm staff. Clean.
Pros:

Great location. Welcoming staff. Warm.

Cons:

Nothing

2026-05-28 via Nuitee
M
margaret solo_traveller pa
7
2026-05-28 via Nuitee
N
Nixon solo_traveller gb
9
2026-05-27 via Nuitee
M
Minhui solo_traveller us
5
2026-05-27 via Nuitee
J
Jose couple us
5
2026-05-26 via Nuitee
A
amazingnivs Business Mumbai, Maharashtra
6
Beware of the drop services .
Pros:

beware of the drop off --the driver dropped me off at arrivals terminal 4 instead od departure when clearly i am flying out with all my suitcases ...when you are pressed for time when flying out and long lines of security , to be wasting about 20mins figuring where the hell to go is annoying as hell ! so sad that most travellers would stay here for the convenience of the drop off services early mornings and then this is the worst part of the hotel . Disappointed because it wasnt me but my barely 21yr old daughter travelling alone and she was clearly distressed because it was a part of the airport where there wasnt a SINGLE SOUL around so i was on facetime with her the entire time for safety sake ... horrid !

2026-05-25 via Tripadvisor
B
Bianca Sbing solo_traveller sz
9
2026-05-25 via Nuitee
A
Amr Mohamed Roshdy family_with_children ae
8
It is wonderful hotel nearby the airport and the staff are too friendly
Pros:

The recipients are too friendly and they are so helpful

Cons:

The price may be little bit higher that average

2026-05-25 via Nuitee
J
Jennifer solo_traveller au
9
Restful night
Pros:

The breakfast was excellent and good value for money. The woman taking orders and serving was helpful especially as I was gluten free. Well done

Cons:

The process for organising shuttle. I had no wi fi and no workable phone coming from Australia. The phone at the station wasn’t working and I ended up asking some people at the pick up point to call hotel for me.

2026-05-25 via Nuitee