La Quinta by Wyndham Knoxville East

Hotels
•
La Quinta by Wyndham
7.7 (448 reviews)
7210 Saddle Rack Street , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Outdated facilities
Noise disturbances

Categories

Cleanliness
6.53
Several reviews highlighted issues with cleanliness, including mold, bad smells, and dirty rooms.
Service
9
Many reviews noted that staff were friendly and understanding in their responses.
Location
9.04
Positive comments regarding the convenience of location and easy access to local attractions.
Room Quality
6.99
Mixed reviews indicated outdated furnishings and odors, impacting overall room quality.
Amenities
6.52
Guests expressed dissatisfaction with the pool and gym facilities; many issues reported.
Value for Money
7.48
General sentiment reflects that while some aspects were disappointing, the location and breakfast provided an acceptable value.
Food and Beverage
8.53
Positive reviews mentioned that breakfast was satisfactory and not pre-made.
Overall Experience
7.5
Overall sentiment is below average due to several issues; however, some guests had acceptable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:55

Property Description

Convenient Location and Amenities
Located just 11 miles from Central Knoxville and the University of Tennessee, La Quinta Inn and Suites Knoxville offers an indoor pool, free Wi-Fi, and cozy rooms equipped with all the essentials.

Complimentary Breakfast and Business Facilities
Guests can enjoy a continental breakfast to kick start their day and take advantage of the fitness center, business center, and free parking. Fax and photocopying services are also available for business travelers.

Nearby Attractions
Explore the area with ease as the hotel is just a short drive from the Knoxville Zoo and the Holston Hills Golf and Country Club. Book your stay now for a relaxing and convenient experience at La Quinta Inn and Suites Knoxville Strawberry Plains.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 448 reviews
Cleanliness: 6.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 6.52
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 7.5
K
Ken • couple • us
9
2026-05-20 • via Nuitee
F
Finley • family_with_children • us
1
Our night was miserable until we were put in a room with working air conditioning.
Pros:

The entire reason for my booking was to let my 9 year old daughter have a swim / sleepover with a couple of her friends. The pool was clean, so was the rest of the facility.

Cons:

Upon arrival to our room it was 85 degrees Fahrenheit so we turned on the air and changed and took them down to swim. After several hours with no improvement, several calls down to the desk, and several troubleshooting tips on the air conditioner they finally moved us to a room with a working air conditioner. And of course they did not have another suite available to move us into so the girls were upset because they had already planned out the sleeping arrangements ect… It just sucks that the girls had to be miserable the first several hours of our stay. After we were put in a room with a working air conditioner everything went well.

2026-05-15 • via Nuitee
P
Patricia • extended_group • us
4
Pros:

Nothing

Cons:

Everything

2026-05-12 • via Nuitee
D
Deezy • family_with_children • us
9
Thanks for the wonderful stay 😊
Pros:

Everything was great 👍

2026-05-10 • via Nuitee
H
Heidebrink • solo_traveller • us
10
2026-05-09 • via Nuitee
J
Johnson • extended_group • us
10
2026-05-04 • via Nuitee
I
Isaiah • solo_traveller • us
6
2026-05-04 • via Nuitee
K
kennedy • family_with_children • us
8
It was okay.
Cons:

Waiting for the receptionist to return to the desk in 10 minutes.

2026-04-21 • via Nuitee
J
Joey Danielle • couple • us
10
Very relaxing, friendly staff, and though we didn’t eat the continental breakfast, it looked great and seemed to be very
Pros:

Everyone was friendly and very accommodating!

2026-04-19 • via Nuitee
J
julia • solo_traveller • us
8
Pros:

Clean

2026-04-19 • via Nuitee
R
richardhD4907FJ • Business • Nashville, Davidson County, Tennessee
8
Comfortable stay
Pros:

Check in was a easy. Rooms were nice. Shower had good water pressure. Curtains too long for the ac so had to put shoes up there to keep curtains down so could feel the air.

2026-03-25 • via Tripadvisor
A
Arnold • couple • us
9
After a long day of traveling it was a decent place to stop
Pros:

Close to highway, clean, friendly staff

Cons:

Telephone didn’t work

2026-03-20 • via Nuitee
B
bwE3568YB • Family
2
AVOID, like the plague.
Pros:

Less than one star… the rooms reeked of bleach… and when you step out into the hallway it reeks of mold. I pray I make it through the night. Do not stay here. We will be requesting a refund on our way out. This is horrible.

2026-03-14 • via Tripadvisor
B
Burton • couple • us
5
2026-03-05 • via Nuitee
Z
Zirkle • solo_traveller • us
10
2026-03-01 • via Nuitee
J
janet • couple • us
1
Awful
Pros:

Nothing

Cons:

The rooms are so small and dirty

2026-02-08 • via Nuitee
J
JUAN • couple • us
10
2026-01-30 • via Nuitee
P
pilipovic • couple • us
3
Cons:

The customer service was very lacking. The front desk clerk was determined to keep our $100 damage deposit because of a few dog hairs and a couple specs of blood on a sheet.

2026-01-12 • via Nuitee
C
Carl • solo_traveller • us
10
Excellent
Pros:

Breakfast and pool

Cons:

N/A

2026-01-05 • via Nuitee
5
556joelm • Family
4
Amenities Matter.
Pros:

Let's talk about this hotel. La Quinta is usually pretty good hotel wise and for the main purpose it's fine but you don't just pick a hotel based on the fact that it's a place to sleep. Amenities matter.

First the room. Our suite was comfortable. The bed was fine. However there were ants and lady bugs in the room. Actually the room was the best part of the whole stay.

Breakfast was functional but they had the same thing every day I was here and a limited service on Christmas Day. I get that you want to give the person who normally does it the day off but there should at least be the full service...not that it's hard to reheat cooked sausage, biscuits and make instant gravy and put out some Cream Cheese for the bagels.

Of the other amenities...they have a pool...but it was only operational for the first day of my stay and was down. The gym is comical. They had a stationary bike and a treadmill...both of which were not working. They also have an elliptical and a dip rack and one 15 lb set of dumbbells. I would be more ok with this if it was closer to a Planet Fitness or if it was safe to go on a run outside considering how nice the weather is but this location there's literally nowhere truly safe. I had my ruck with me so I did go on a walk at great risk to my life from the frequent trucks at this exit.

Finally the room keys were so damn sensitive to either phones or earbud cases...they'd wipe themselves. They need to upgrade these to an RF id style key which is more compatible with modern life.

That said, if you just need a place to stay that has a serviceable breakfast then the place is fine but for as much as my bill for the stay is you can do better.

2025-12-25 • via Tripadvisor