Hampton Inn Council Bluffs

Hotels
•
Hampton Inn
8.4 (334 reviews)
2204 River Road , Council Bluffs , US
+1 712-328-2500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff (multiple mentions)
Clean rooms (many mentions)
Hot breakfast with good choices
Great river location / close to attractions
Spacious rooms and large beds
Free parking
Connected to casino / indoor dining options
Shuttle service (praised)
In-room streaming (Netflix/Disney+)
Cons:
Dirty pool bottom reported
Dirty mat at check-in / poor first impression
Non-functional toilet incident (major negative)
Limited nearby dinner/food options
Thin soundproofing / loud adjoining rooms
No bathroom exhaust / mirror fogging
Hallway smoking (pot) odor reported
Pillows too soft for some guests
No comfy chair to watch TV in some rooms

Categories

Cleanliness
7.8
Many guests called rooms and the property clean, but several specific cleanliness issues were reported (dirty pool bottom, dirty mat at check-in, doggy/pool smell in a room, occasional hallway smoking odor), so overall mixed-cleanliness sentiment.
Service
9.2
Staff repeatedly described as friendly and helpful; shuttle service praised as 'top notch'. One notable service failure (front desk/maintenance response for a non-functional toilet) noted but outweighed by frequent positive service comments.
Location
9
Consistently praised: right on the Missouri River, close to attractions and attached/connected to a casino with indoor dining options. Some guests noted limited nearby dinner choices, but location sentiment is strongly positive.
Room Quality
8
Rooms described as spacious, large beds and generally comfortable with in-room streaming; negatives include lack of a comfy chair, bathroom exhaust issues (mirror fogging), soft pillows for some, and at least one report of a non-functional toilet.
Amenities
8.3
Good amenities reported (hot breakfast with many choices, in-room streaming, shuttle, free parking, connection to casino/restaurants). Noted amenity problems: pool cleanliness and suggestion for a hot-water station for tea.
Value for Money
8
Several guests called it good value for a visit to the area; however one strong negative experience (high rate paid for a room with a non-functional toilet) lowered perceived value for some.
Food and Beverage
7.5
Breakfast generally praised (hot with plenty of choices), but some guests found breakfast only adequate and the casino buffet was called substandard; limited nearby dinner options also affected this category.
Overall Experience
9.4
Most guests reported very comfortable stays and willingness to return, praising staff, cleanliness, location and breakfast; a few significant negatives (dirty mat, pool issues, a non-functional toilet incident) are present but overall impressions remain strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Stay Connected to Ameristar Casino

Signature Cloud Nine Beds: Enjoy a restful night's sleep in our guestrooms featuring signature Cloud Nine beds.

Thoughtful Amenities: Benefit from complimentary high-speed internet access and unwind in our indoor swimming pool or fitness center.

Convenient Location: Explore nearby attractions such as Horseshoe Casino, Old Market District, and Henry Doorly Zoo, all just a short drive away. Book your stay at the Hampton Inn Council Bluffs for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: OMA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 334 reviews
Cleanliness: 7.8
Service: 9.2
Location: 9
Room Quality: 8
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9.4
L
Laura • family_with_children • us
10
Very comfortable
Pros:

Nice breakfast. Food was good.

2026-10-25 • via Nuitee
P
Pat • couple • us
9
A great stopping point in our journey
Pros:

Clean quiet and friendly staff.

Cons:

No complaints

2026-10-21 • via Nuitee
L
Laura • solo_traveller • it
7
Pros:

Spacious room, free parking available, very large bed.

Cons:

The area

2026-10-08 • via Nuitee
E
Ed • solo_traveller • us
8
Pros:

Clean comfortable

Cons:

Location left little convenient food options casino buffet was substandard

2026-09-17 • via Nuitee
J
Janna • family_with_children • us
7
Pros:

Nice view of the Missouri River from the room. Plenty of choices for a good hot breakfast.

Cons:

No comfy chair to watch TV. Bathroom had no exhaust-left mirror sweaty and foggy. At arrival, Room had a doggy pool smell.

2026-09-12 • via Nuitee
S
Sheri • family_with_children • us
10
We were very comfortable in our room and our grandkids loved that we could watch Netflix and Disney+
Pros:

Super clean, friendly staff!

2026-09-10 • via Nuitee
V
Vanderhoff • family_with_children • us
10
2026-08-30 • via Nuitee
E
Erica • family_with_children • us
10
Very Very Enjoyable!
Pros:

The location was amazing - near everything and the shuttle service was top notch. Very friendly staff all around- made us feel like we were home away from home!

2026-08-26 • via Nuitee
C
Corinne • solo_traveller • us
8
2026-08-25 • via Nuitee
D
Debra • couple • us
9
2026-08-25 • via Nuitee
M
Miller • couple • us
9
Good value for a visit to Omaha
Pros:

The property was close to the attractions that we wanted to see. The amenities were good.

Cons:

The doors to the adjoining rooms were not soundproof. We had very loud neighbors.

2026-08-25 • via Nuitee
D
drpatrickbird • Solo travel
10
Nice Hotel
Pros:

Nice hotel on the bank of the Missouri River. It’s connected to a Casino if you want that option. The room was spacious and the staff were friendly.

2026-08-24 • via Tripadvisor
K
kim • family_with_children • us
10
Would definitely stay there again.
Pros:

Very friendly staff. Room was clean and comfortable. Great location.

2026-08-24 • via Nuitee
S
Sonya • couple • us
5
2026-08-22 • via Nuitee
G
Gerald • couple • us
4
2026-08-17 • via Nuitee
J
John • couple • us
10
Pros:

Staff

Cons:

Na

2026-08-12 • via Nuitee
C
Catherine • couple • us
9
We will stay here again
Pros:

Right on the river. Attached to the casino

Cons:

Not enough choices for dinner that were close

2026-08-10 • via Nuitee
E
Erica • couple • us
8
The property was clean, offered hot breakfast and coffee. Could have used a hot water station for tea. Suite was comfort
Pros:

Convenient to freeway, access to casino if needed.

Cons:

The pool was less than I expected, dirty on the bottom. Comfortable temperature.

2026-08-02 • via Nuitee
L
Luke • solo_traveller • us
10
2026-07-23 • via Nuitee
J
JTPMI • Couples • Holland, Ottawa County, Michigan
8
Don’t let the dirty mat at check in stop you
Pros:

This is a very nice Hampton with an interesting arrangement with the Holiday Inn next door and the casino beyond that: there is a hallway that connects all 3 with restaurants you can walk to indoors. We don’t need the casino but enjoyed a good meal without getting back in the car.
When checking in the floor mat in front of the check in desk is disgustingly dirty. First impressions make a big difference. Our impression of the hotel and its management was reduced by this reception alone. It spoiled what is otherwise an impressive hotel lobby.

2026-07-22 • via Tripadvisor