Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (near metro, walking distance to center, park nearby, direct airport bus)
Breakfast/Food highly praised (varied, fresh, live egg station)
Clean, spacious and comfortable rooms
Generally helpful and efficient staff (many positive mentions)
Cons:
Inconsistent service / some reports of rude or unhelpful staff (reception, baggage storage)
Perceived high price / value for money concerns; breakfast sometimes seen as expensive
Housekeeping lapses (missing bulbs/tissues, late cleaning) and some amenity shortages
Room issues: too warm or noisy ventilation for some guests

Categories

Cleanliness
8.8
Generally praised as clean and comfortable in multiple reviews; a few comments note housekeeping misses (late cleaning, missing bulbs/tissues) but issues were resolved when reported.
Service
7.6
Mixed: several guests compliment staff for helpfulness and fast check-in, but there are multiple reports of impolite or unhelpful individual staff (reception, baggage storage) and inconsistent interactions.
Location
9.4
Consistently described as excellent/very convenient: near metro, within walking distance to city center, adjacent to park and shops, direct airport bus access — a clear strong point.
Room Quality
8.2
Rooms are frequently described as spacious, quiet and comfortable; some issues reported such as rooms being too warm and noisy ventilation, and occasional missing items on arrival.
Amenities
7.3
Practical facilities and good transport links noted, but guests reported missing in-room coffee machines and that some amenities require contacting the front desk — room for improvement.
Value for Money
7.4
Several guests found the price a bit high for the property/conditions and noted breakfast costs as expensive, lowering perceived value.
Food and Beverage
9
Breakfast receives strong positive mentions (excellent selection, fresh fruit/veg, live egg station); one note that breakfast is pricey but overall highly rated.
Overall Experience
8.7
Overall positive guest experiences driven by location, breakfast and generally helpful staff, tempered by occasional service inconsistencies, room temperature/amenity issues and perceived price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodations and Stunning Views

The newly refurbished rooms at Hilton Vienna Park offer panoramic park and city views, featuring a 40-inch LED TV, spacious seating area, and bathrobes. High-speed internet is available for convenience.

Dining Excellence and Executive Lounge Access

Indulge in a rich buffet breakfast daily and dine at the contemporary a la carte restaurant LENZ or relax at SELLENY's bar. Guests in Executive rooms enjoy exclusive access to the Executive Lounge with complimentary breakfast and refreshments.

Fitness Facilities and Central Location

Stay active at the gym with modern equipment and a steam bath, or find gym equipment in guest rooms. Explore nearby attractions like St. Stephen’s Cathedral and the Kärntner Straße shopping street.

Book now to experience luxury and convenience at Hilton Vienna Park.

Important information:

In case of prepayment by credit card, the credit card used for the payment has to be presented at check-in.

FAMILY POLICY:
Children up to 18 years old stay free when sharing a room with a paying adult, using existing bedding, on a room-only rate. Room packages that include meals do not cover children's meal charges. Meal charges for children aged 6 years and older will be added and applied at the hotel. Children 6 years and under enjoy complimentary meals. From 6 - 11 years old there is a 50% discount on meals. From 12 years old children are considered as an adult for meal charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.3
Based on 13645 reviews
Cleanliness: 8.8
Service: 7.6
Location: 9.4
Room Quality: 8.2
Amenities: 7.3
Value for Money: 7.4
Food and Beverage: 9
Overall Experience: 8.7
عبدالرحمن حسن • extended_group • ae
10
2026-11-07 • via Nuitee
H
HARUTYUN • extended_group • am
10
2026-11-07 • via Nuitee
M
Markus • family_with_children • at
6
!!Junior-Suite gebucht normales Zimmer bekommen. Erst auf Nachfrage habe ich die Suite bekommen!!
Pros:

Das Personal war sehr freundlich - auch wenn nicht alle gut über das Hilton bescheid wussten.

Cons:

Um 9:00 Uhr war beim Frühstücksbuffet vieles leer und es hat sehr lange gedauert bis etwas nachgebracht wurde. Alles wurde nicht wieder aufgefüllt. Wartezeit bei den frisch zubereiteten Eiern mind. 30 Minuten!

Ich habe eine Junior-Suite mit Zugang zur Lounge gebucht und habe zuerst nur ein normales Zimmer bekommen. Auf Nachfrage ob das die Junior-Suite ist wurde mir versichert dass es sich um diese handelt. Erst als ich das Personal beim Check-in gewechselt habe wurde mir gesagt, dass dies keine Junior-Suite sei. Da ich aber eine gebucht hatte sollte ich diese auch bekommen. Nach ca. 1 Stunde warten wurde mir dann auch eine zugewiesen.

Die Lounge kann ich absolut nicht empfehlen, das es nur bei der Happy-Hour etwas zu Essen gab. Es hat auch kein Bier oder Wein gegeben.

2026-11-06 • via Nuitee
J
Jelena • couple • lt
9
2026-11-06 • via Nuitee
T
Theodore • extended_group • lu
9
2026-11-05 • via Nuitee
Z
Zuzana • solo_traveller • cz
9
Pros:

The location, comfortable rooms, friendly staff

Cons:

SPA so small, not sufficient lockers in spa/fitness area. Actually Hilton doesn’t have SPA, there is small sauna kike for 3 people maximum.

2026-11-04 • via Nuitee
D
Dardan • family_with_children • xk
10
2026-11-03 • via Nuitee
W
Waleed • couple • ae
10
فندق جميل
Pros:

اللوبي جميل والغرف كبيره

2026-11-03 • via Nuitee
M
MARTINA • family_with_children • si
5
Pros:

Zajterk

Cons:

Osebje

2026-11-02 • via Nuitee
7
75DRP • extended_group • ro
10
2026-11-02 • via Nuitee
A
Altin • extended_group • ca
10
2026-11-02 • via Nuitee
E
Emil • family_with_children • bg
10
2026-11-02 • via Nuitee
M
Marijana • couple • hr
10
2026-11-02 • via Nuitee
K
Khrystyna • extended_group • ua
3
Extremely Disappointing Experience – Absolutely Unacceptable for a 5-Star Hotel! I am currently staying at this hotel,
Pros:

Лише місце розташування

Cons:

Від персоналу до обслуговування все не сподобалось

2026-11-02 • via Nuitee
A
Ahmed • couple • ae
10
كل سنة احجز نفس الفندق ويستاهل
Pros:

الموقع والنظافه وتعامل الموظفين بالاخص الموظفين الذين يحملون الحقائب كل الشكر والتقدير لهم

Cons:

لاشي

2026-11-02 • via Nuitee
Y
Yeşim • couple • tr
10
2026-11-02 • via Nuitee
L
Lihi • couple • il
10
2026-11-01 • via Nuitee
M
Milos • couple • ca
7
2026-11-01 • via Nuitee
T
THEODOROS • family_with_children • gr
10
2026-11-01 • via Nuitee
T
Torben Dinesen • couple • dk
10
2026-11-01 • via Nuitee