Regal Riverside Hotel

Hotels
7.4 (843 reviews)
34-36 Tai Chung Kiu Road , Hong Kong , hk
+852 2649 7878

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent buffet breakfast
Cons:
Small room size
Noisy environment
Poor shower facilities

Categories

Cleanliness
7.29
Generally clean but some mentions of poor facilities needing renovation.
Service
7.76
Staff were friendly and helpful despite some service delays.
Location
8.3
Convenient location near public transport and local amenities.
Room Quality
6.75
Rooms are small and some furniture is old; mixed feedback.
Amenities
7.28
Basic amenities available but some guests noted a lack of extras.
Value for Money
7.24
Decent value but some felt conditions didn't match pricing.
Food and Beverage
7.29
Good breakfast variety but service can be slow during peak times.
Overall Experience
7.26
Mixed reviews; positive aspects but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

River Views and Convenient Location
Located just a short walk from Sha Tin Wai MTR Station, Regal Riverside Hotel offers stunning views of the Shing Mun River, surrounded by lush greenery.

Luxurious Amenities
With 11 dining options, an outdoor pool, spa, function rooms, and grand ballrooms, this hotel provides everything you need for a comfortable and memorable stay.

Diverse Dining and Relaxation Options
Indulge in a variety of cuisines from around the world, unwind at the OM Spa with massages and luxurious treatments, and enjoy a well-equipped fitness center and sauna.

Experience the perfect blend of convenience and luxury at Regal Riverside Hotel. Book now for an unforgettable stay!

Important information:

Please kindly note that the hotel will become a totally smoke-free hotel from 1 June 2019.
Extra beds are subject to availability.
Guests checking in at or before 12:00 at noon will be charged an additional fee.
When making the reservation, please provide the credit card holder's name in English.
All bookings must provide full guest name in English (must same as Passport / ID card) and individual guest name for each booking, otherwise, we may not be accepted for Check-in. Guest name cannot be changed/ added once booking confirmed.
Please note that name on the credit card that is presented upon check-in must match the name on the reservation. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes.
Hotel offers free internet access for up to 2 mobile devices per day in all guest rooms. The third device may be charged per IP per day. Please note that WiFi in public area and restaurant is free only for 30 minutes per mobile device per 24 hours.
Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that when guests book more than 5 rooms, different policies and additional supplements may apply. For more information, please contact the property in advance.
Hotel does not accept bookings for 7 consecutive nights or more for all rate plans.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Mon, Nov 1, 2027 until Sun, Apr 30, 2028
Swimming pool: Closed from Wed, Nov 1, 2028 until Mon, Apr 30, 2029
Swimming pool: Closed from Thu, Nov 1, 2029 until Tue, Apr 30, 2030
Swimming pool: Closed from Fri, Nov 1, 2030 until Wed, Apr 30, 2031
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKG

Location

Guest Reviews

7.4
Based on 843 reviews
Cleanliness: 7.29
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.29
Overall Experience: 7.26
C
Calin • couple • us
8
Pros:

Room was quiet. Breakfast buffet was good quality.

2026-08-29 • via Nuitee
Y
Yip Kuen Eric • couple • cn
1
Bad
Pros:

Bad

Cons:

Bad

2026-08-28 • via Nuitee
K
Kannis Wing Yee • solo_traveller • ca
7
2026-08-24 • via Nuitee
K
khan • family_with_children • it
8
2026-08-24 • via Nuitee
8
816ziziz • Couples
10
Great experience
Pros:

Very comfortable and hospitable come back next time

2026-08-19 • via Tripadvisor
T
Tam • solo_traveller • hk
9
2026-08-04 • via Nuitee
L
Layan • couple • sa
5
Pros:

مكان قريب من اغلب البقالات و حوله حديقة الشخص يقدر يتمشى فيها موقع حلو قريب من المول مشي تقريبا ربع ساعة
نضيف نسبيا الموظفين راقيين في التعامل الاجراءات سهلة في الدخول و الخروج

Cons:

لم يعجبني فكرة عدم التنويع الكثير في الطعام ( على الخصوص الطعام الحلال )
اقمت تقريبا 12 يوم و لم اشعر ان هنالك تنويع في الفطور و هذا الشي احبطني نوع ما …

2026-08-03 • via Nuitee
H
Helen • extended_group • hk
5
Cons:

The rooms are dated and there is a damp smell in the corridors.

2026-07-21 • via Nuitee
C
Caroline • solo_traveller • se
7
Pros:

The breakfast service was nice! It was cheaper than the rest of the hotels in the neighborhood.

Cons:

Facitilities are a bit outdated. Water pressure in the shower a bit low.

2026-07-18 • via Nuitee
A
Adnan • extended_group • om
5
أنصح بالاقامه ولكن عاد تحمل بعض السلبيات التي ذكرتها
Pros:

قريب النهر

Cons:

سعره غالي مقارنة بالموقع والنظافة
كذلك دورات المياه أبوابها بالزجاج وكاشفة ولا يوجد شفاط للمياه
تعامل الموظفات ممتاز عكس الموظفين جيد

2026-07-16 • via Nuitee
J
junxi • solo_traveller • hk
10
Pros:

酒店就在城門河邊上，環境很好，交通方便。

2026-07-16 • via Nuitee
C
CATHERINE • extended_group • us
5
This hotel did its job but nothing was really enjoyable.
Pros:

The room is kind of old but with a decent space. The self laundry is a plus. Location is good, and there are a few decent restaurants and a SEVEN in a walking distance.

Cons:

The facility is old. Part of it is currently under renovation so the construction noise and smells are terrible, especially if your room is on the 8th floor.

2026-07-13 • via Nuitee
G
Guilong • extended_group • cn
7
Cons:

房间有些噪声

2026-07-11 • via Nuitee
S
Sanju • solo_traveller • in
8
Pros:

yes

Cons:

NA

2026-07-07 • via Nuitee
Y
Yunsi • solo_traveller • no
6
Pros:

Store senger

Cons:

Dårlig beliggenhet

2026-07-06 • via Nuitee
C
Cato • solo_traveller • no
7
Pros:

God service

Cons:

Litt dyrt

2026-07-02 • via Nuitee
O
OnAir47644234853 • Solo travel
10
Spacious Rooms, Great Food, Excellent Value
Pros:

The rooms are large, the restaurant is high-quality, it offers great value for the price, and the front desk manager provides excellent service.

2026-06-30 • via Tripadvisor
2
298roxannec • Couples
8
Amazing late-night service from Ella!
Pros:

Huge thanks to Ella at the front desk! I had an issue at 2:15 AM, and she sorted it out incredibly fast with a great attitude. It’s rare to get such efficient and genuinely helpful service in the middle of the night. She really saved my night—thank you so much, Ella!

2026-06-30 • via Tripadvisor
E
Esther Yam • solo_traveller • ie
9
Value of money
Pros:

Location, lot of small restaurants and shops around the hotel, and bus stops too, even airport bus just outside the hotel, bed was comfortable .

Cons:

I don't like the toilet are glasses well and door,

2026-06-25 • via Nuitee
V
Virginia • extended_group • nz
7
2026-06-25 • via Nuitee