NH Collection Heidelberg

Hotels
•
NH Collection
9.2 (3760 reviews)
Bergheimer Str. 91 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Issues with cleanliness
Comfort of beds
High parking fees

Categories

Cleanliness
8.53
Some reviews mentioned issues like unemptied trash and cleanliness concerns in bathrooms.
Service
9.5
General sentiment about friendly and accommodating staff, with some minor complaints.
Location
10
Strong praise for proximity to public transport and city center.
Room Quality
9.04
Overall comfort noted, though some rooms had issues like noise and unclear cleanliness.
Amenities
9.49
Good facilities mentioned, including breakfast offerings and parking options.
Value for Money
8.52
Good value noted, but some mixed feelings on pricing for certain services.
Food and Beverage
8.98
Breakfast was well-received, though some found it expensive.
Overall Experience
9.53
General sentiment indicates guests would stay again, with positive remarks on the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:18

Property Description

Luxurious Accommodations
Indulge in the spacious, air-conditioned rooms featuring elegant dark woods and cozy colors at the NH Collection Heidelberg, a former brewery turned upscale 4-star hotel.

Wellness and Recreation
Unwind and rejuvenate at the on-site fitness center, steam room, and sauna. Take advantage of the spa amenities for a truly relaxing experience during your stay.

Convenient Location
Located just a short stroll from Heidelberg Train Station and with easy access to public transportation, explore the charming old town, Odenwald Forest, and the scenic River Neckar nearby. Book now for a memorable stay at NH Collection Heidelberg.

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.


Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3760 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 8.98
Overall Experience: 9.53
I
Ilona • family_with_children • nl
7
Goed hotel mits de airco werkt.
Pros:

Mooie entree, schone kamer, lekker ontbijt, handige parkeergarage onder hotel (veilige plek als je op doorreis bent)

Cons:

Op de foto staan twee losse bedden, maar het is een tweepersoonsbed en een bedbank. Bedbank viel in het niets ten aanzien van het fantastische bed. Ik vond het onduidelijk in de advertentie.

De airco van de Familiekamer was kapot. Hotel had haar best gedaan om het op te lossen met een mobiele airco. Kon ‘s nachts niet aan vanwege enorme lawaai. En door tijdelijke oplossing kon raam niet dicht.

2026-07-18 • via Nuitee
T
Tom • solo_traveller • il
10
2026-07-18 • via Nuitee
J
Jacob • couple • nl
10
Genoten
Pros:

Service
Vriendelijk
Netjes
Lekker eten

Cons:

Weinig

2026-07-18 • via Nuitee
F
Federica • family_with_children • it
9
2026-07-18 • via Nuitee
B
Bernhard • couple • de
9
2026-07-18 • via Nuitee
N
Nicolette • couple • nl
8
Prima
Pros:

Ziet er erg mooi en netjes uit

Cons:

De kamer was vrij warm

2026-07-18 • via Nuitee
S
Sander • couple • nl
10
2026-07-17 • via Nuitee
L
Luis • solo_traveller • es
8
2026-07-17 • via Nuitee
J
Juan Carlos • family_with_children • ar
8
2026-07-16 • via Nuitee
S
Silvana • solo_traveller • de
8
2026-07-16 • via Nuitee
D
Danijel • solo_traveller • ch
8
2026-07-16 • via Nuitee
A
Anita • couple • de
9
Angenehmer Aufenthalt
Pros:

Zimmer schön eingerichtet. Kaffeemaschine inkl. ausreichend Kapseln und Wasserkocher inkl. Tee im Zimmer
Freundliches Personal, Bar: gute Beratung und freundlicher Service!!
schöne, großzügige Aufenthaltsbereiche,

Cons:

Im DZ fehlt ein 2. Sessel , bequeme Sitzmöglichkeit für 2. Person!

2026-07-16 • via Nuitee
C
Claudia • couple • de
9
2026-07-16 • via Nuitee
J
Jörgen • solo_traveller • se
4
Pros:

Läget

Cons:

Dåligt städat på rummet

2026-07-15 • via Nuitee
H
Hanne • solo_traveller • no
7
A clean and ok stay in Heidelberg
Pros:

Great selection at breakfast and happy to accommodate my dog.

Cons:

Rooms are ok, but you can see they have done a quick reno. Paper thin walls in the bathroom, you could hear a person sneeze in the neighboring room. A generic business hotel, nothing wow but ok.

2026-07-15 • via Nuitee
M
MichaelB_HH • solo_traveller • de
8
Cons:

Frühstück viel zu teuer! Passt nicht im Verhältnis!

2026-07-14 • via Nuitee
A
Anders • extended_group • dk
9
Dejligt med en snert af luksus
Pros:

Dejlig indretning og et godt værelse
Fantastisk morgenmad

Cons:

Ikke noget

2026-07-14 • via Nuitee
R
Regina • family_with_children • de
10
Wir würden auf jeden Fall wiederkommen
Pros:

Das Frühstück war super. Die Zimmer waren sehr gut ausgestattet und die Betten hervorragend. Die Lage war ganz gut, zur Altstadt war es jedoch ein Marsch von ca 30 Minuten.

2026-07-13 • via Nuitee
M
MARIA CHIARA • couple • it
8
Breve visita a Heidelberg hotel strategico
Pros:

Si trova a poca distanza dal centro antico che è zona pedonale, il parcheggio pubblico è proprio sotto l hotel con ascensore diretto alla reception e camere, il personale molto gentile e disponibile, ottima colazione e ottima accoglienza per il nostro cane

2026-07-13 • via Nuitee
M
Maria • couple • se
10
Pros:

Läget och att det fanns garage med laddning för elbil och att man lätt kom upp med hiss direkt till hotellet.
Fantastisk frukost, och fräscha lokaler.

2026-07-13 • via Nuitee