NH Collection Heidelberg

Hotels
•
NH Collection
9.2 (3705 reviews)
Bergheimer Str. 91 , Heidelberg , de
+49622113270

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Issues with cleanliness
Comfort of beds
High parking fees

Categories

Cleanliness
8.53
Some reviews mentioned issues like unemptied trash and cleanliness concerns in bathrooms.
Service
9.5
General sentiment about friendly and accommodating staff, with some minor complaints.
Location
10
Strong praise for proximity to public transport and city center.
Room Quality
9.04
Overall comfort noted, though some rooms had issues like noise and unclear cleanliness.
Amenities
9.49
Good facilities mentioned, including breakfast offerings and parking options.
Value for Money
8.52
Good value noted, but some mixed feelings on pricing for certain services.
Food and Beverage
8.98
Breakfast was well-received, though some found it expensive.
Overall Experience
9.53
General sentiment indicates guests would stay again, with positive remarks on the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:18

Property Description

Luxurious Accommodations
Indulge in the spacious, air-conditioned rooms featuring elegant dark woods and cozy colors at the NH Collection Heidelberg, a former brewery turned upscale 4-star hotel.

Wellness and Recreation
Unwind and rejuvenate at the on-site fitness center, steam room, and sauna. Take advantage of the spa amenities for a truly relaxing experience during your stay.

Convenient Location
Located just a short stroll from Heidelberg Train Station and with easy access to public transportation, explore the charming old town, Odenwald Forest, and the scenic River Neckar nearby. Book now for a memorable stay at NH Collection Heidelberg.

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.


Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3705 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 8.98
Overall Experience: 9.53
E
Erich • couple • de
6
2026-07-04 • via Nuitee
F
Frank • solo_traveller • de
10
Pros:

Die meisten Mitarbeiter waren supernett.

2026-07-04 • via Nuitee
P
Philippe • couple • be
9
The whole family was satisfied , we booked 3 rooms. Hence I am more than ok with this
Pros:

Clean, well located,excellent breakfast,good parking facility,well informed and friendly staff

Cons:

Should,make the hotel parking more visible from the street

2026-07-04 • via Nuitee
W
World&Traveller • solo_traveller • ch
9
Pros:

Sehr gepflegtes Hotel. Freundliches, sehr professionelles Personal. Angenehme, komfortable Zimmer, bequemes Bett.

2026-07-04 • via Nuitee
J
Joeri • solo_traveller • be
9
Pros:

Voldoende ruimte in de kamer, gerieflijke badkamer, luxueuze uitstraling van het hotel, uitgebreid ontbijtbuffet in prachtig decor ...

Cons:

Niets, alles was top!

2026-07-04 • via Nuitee
W
Wiebke • couple • de
8
Pros:

Sehr entgegenkommendes Personal

Cons:

Ausstattung des Zimmers, Haar unter dem Bettlaken

2026-07-04 • via Nuitee
D
Daniel • couple • ch
9
Top Hotel - wir haben uns sehr wohl gefühlt und das Personal war sehr freundlich. Das Frühstück war sehr gut und hatte e
2026-07-03 • via Nuitee
R
Rolf • couple • ch
7
2026-07-03 • via Nuitee
F
Felicity • solo_traveller • au
10
2026-07-03 • via Nuitee
L
Lucie • couple • ch
9
2026-07-03 • via Nuitee
N
Nargiz • family_with_children • az
10
Pros:

По моему мнению, это один из лучших отелей в Гейдельберге. Наш номер был очень просторным, и в нём было всё необходимое для комфортного проживания. Рядом находится множество кафе и ресторанов. Завтрак был просто невероятно вкусным. Я с удовольствием вернулась бы сюда снова.

2026-07-03 • via Nuitee
J
Jan • couple • de
8
2026-07-02 • via Nuitee
K
Katja • solo_traveller • de
10
Pros:

Tolles Gebäude, super Service und ansprechend gestaltetes und geräumiges Zimmer. Das wunderschöne Heidelberg direkt vor der Tür. Angenehme Temperaturen im Hotel trotz Hitze.

2026-07-01 • via Nuitee
L
Lise • couple • fr
10
Une étape revigorante
Pros:

Le confort et la propreté de la chambre, un très bel hôtel et une grande attention du personnel.
Un court séjour mais une belle étape sur notre trajet de vacances !

2026-07-01 • via Nuitee
F
Felix • couple • de
10
2026-06-29 • via Nuitee
S
Sara • couple • gb
10
Excellent hotel and helpful staff
Pros:

Lovely hotel, great facilities

2026-06-29 • via Nuitee
N
Nacer • solo_traveller • fr
9
Beau et confortable
Pros:

Bien équipé, joli, confortable,personnel agréable

2026-06-29 • via Nuitee
A
Alexander • family_with_children • de
10
2026-06-29 • via Nuitee
A
Anja • extended_group • ch
10
2026-06-29 • via Nuitee
R
Regina • couple • fr
9
Schönes Hotel, gerne immer wieder !
Pros:

Schöne Zimmer, nettes Personal, sehr hundefreundlich. Uns wurden beim ein-checken eine List gegeben mit „to-dos“ mit Hund und Angaben zu Tierklinik etc.

Cons:

Leider hat es im Hotel nur eine Bar wo man zwar Flammenkuchen und ein / zwei andere Kleinigkeiten bekommt, aber kein eigenes Restaurant. Das Hotel arbeitet zusammen mit einem Restaurant gleich daneben, aber bei 40 Grad ohne AC war das mit Hund nicht machbar. Unsere Freunde gingen dort essen und waren von der unfreundlichen Bedienung leider gar nicht begeistert (ihr Essen wurde vergessen, bei nur 6 Gästen).

2026-06-28 • via Nuitee