NH Collection Heidelberg

Hotels
9.2 (3910 reviews)
Bergheimer Str. 91 , Heidelberg , de
+49 6221 13270

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Issues with cleanliness
Comfort of beds
High parking fees

Categories

Cleanliness
8.53
Some reviews mentioned issues like unemptied trash and cleanliness concerns in bathrooms.
Service
9.5
General sentiment about friendly and accommodating staff, with some minor complaints.
Location
10
Strong praise for proximity to public transport and city center.
Room Quality
9.04
Overall comfort noted, though some rooms had issues like noise and unclear cleanliness.
Amenities
9.49
Good facilities mentioned, including breakfast offerings and parking options.
Value for Money
8.52
Good value noted, but some mixed feelings on pricing for certain services.
Food and Beverage
8.98
Breakfast was well-received, though some found it expensive.
Overall Experience
9.53
General sentiment indicates guests would stay again, with positive remarks on the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:18

Property Description

Luxurious Accommodations
Indulge in the spacious, air-conditioned rooms featuring elegant dark woods and cozy colors at the NH Collection Heidelberg, a former brewery turned upscale 4-star hotel.

Wellness and Recreation
Unwind and rejuvenate at the on-site fitness center, steam room, and sauna. Take advantage of the spa amenities for a truly relaxing experience during your stay.

Convenient Location
Located just a short stroll from Heidelberg Train Station and with easy access to public transportation, explore the charming old town, Odenwald Forest, and the scenic River Neckar nearby. Book now for a memorable stay at NH Collection Heidelberg.

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.


Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

9.2
Based on 3910 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 8.98
Overall Experience: 9.53
R
Ralf • couple • de
10
Es war einfach Traumhaft. Da können sich andere Hotels hinter verstecken.
Pros:

Schöne eingerichtete Zimmer. Super Frühstück. Sehr gute Lage. Sehr Hundefreundlich. Personal immer freundlich und hilfsbereit. Für mich eines der Besten Hotels. Top Top Top

Cons:

Es gibt nichts, was uns nicht gefallen hat.

2026-08-15 • via Nuitee
L
Lucie • couple • es
10
2026-08-15 • via Nuitee
A
André • couple • ch
10
2026-08-15 • via Nuitee
S
Shaun • solo_traveller • gb
10
Pros:

Everything was good top marks.

Cons:

Parking was very good for a low car, staff amazing and breakfast was excellent, great bar way good beers. 👌

2026-08-14 • via Nuitee
U
Uzma Jan • solo_traveller • pk
10
Pros:

We had a very comfortable stay. The breakfast was really good and it is located not far from the old town. We will definitely come back again.

Cons:

They could improve the lighting in the room.

2026-08-14 • via Nuitee
R
Roland • solo_traveller • nl
6
Prachtige omgeving
Pros:

Ontbijt

Cons:

Personeel en hygiëne

2026-08-13 • via Nuitee
M
Milena • couple • be
9
Great location , very helpfull staff.
Pros:

Great breakfast. Awesome welcome package for the dog. Very helpful staff.

2026-08-13 • via Nuitee
F
fabio mario • extended_group • it
10
2026-08-13 • via Nuitee
E
Edna • solo_traveller • nl
9
Pros:

Our room is 👌 for family of 4.
Nice mountain view from our window.
Hotel is so clean and breakfast is 👌👍.
Will surely come back to this hotel.
Highly recommended.

2026-08-13 • via Nuitee
P
Pavel • couple • it
10
Eccezionale
Pros:

Struttura finemente decorata, molto piacevole da vivere negli spazi comuni. Hanno una bella policy per cui, se rifiuti la pulizia della camera, ricevi un drink omaggio. Dispone anche di parcheggio sotterraneo a pagamento (26€ al giorno) sicuro e comodo e con colonnine. Considerate che in zona è difficile parcheggiare. Lo staff è molto accogliente e le camere sono confortevoli. Abbiamo dormito molto bene

Cons:

Non abbiamo fruito della colazione perché decisamente costosa. L’ho provata in altre occasioni, quando sono venuto per lavoro, e devo dire che il rapporto qualità/prezzo non è ottimale

2026-08-13 • via Nuitee
P
Peter • couple • ch
10
2026-08-13 • via Nuitee
M
Marlies • couple • nl
8
Leuk en mooi hotel, loop afstand van centrum, goede airco, prijskwaliteit is ook prima
Pros:

Prima uitgebreid ontbijt. 15 min lopen naar centrum. Uitstekende airco op kamer en in het hotel. Leuke bar. Vriendelijk personeel

Cons:

Iets grotere badkamer

2026-08-13 • via Nuitee
K
Karla • family_with_children • mx
10
2026-08-13 • via Nuitee
M
Mariya • family_with_children • be
9
Pleasant stay
Pros:

Helpful staff

2026-08-12 • via Nuitee
D
Dagmar • solo_traveller • de
8
2026-08-12 • via Nuitee
M
Marc • couple • nl
9
2026-08-12 • via Nuitee
I
Imogen • solo_traveller • ch
8
Great stay, thank you
Pros:

Very comfortable bed, large spacious room and plenty of car charging

2026-08-12 • via Nuitee
B
Bonnie • couple • fr
9
Very nice hotel that is clean, safe, and overall well staffed.
Pros:

Clean, nice decor, and also very dog friendly. The breakfast was very good and also great value for money.

Cons:

It is a bit of a walk to the part of town with bars and sightseeing spots.

2026-08-12 • via Nuitee
D
Dörte • solo_traveller • de
10
Pros:

Ruhige Lage
Freundlichkeit des Personals
Gut regulierbare Klimaanlage
Tolle Ausstattung
Sehr geschmackvoll eingerichtetes Hotel

2026-08-12 • via Nuitee
A
AYSE NUR • family_with_children • tr
9
Heidelberg’e tekrar gelsem burayı tercih ederim.
Pros:

Otel gayet şık, çalışanlar nazik, odamız ise çok geniş, temiz ve rahattı. Kahvaltıyı son derece tatmin edici bulduk.

Cons:

Her şey gayet iyiydi. Odada çocuğumuz için yatak olarak hazırlanan koltuğun ayaklarından biri kırıktı, tamiri yapılabilir.

2026-08-12 • via Nuitee