NH Collection Heidelberg

Hotels
9.2 (3993 reviews)
Bergheimer Str. 91 , Heidelberg , DE
+49 6221 13270

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Issues with cleanliness
Comfort of beds
High parking fees

Categories

Cleanliness
8.53
Some reviews mentioned issues like unemptied trash and cleanliness concerns in bathrooms.
Service
9.5
General sentiment about friendly and accommodating staff, with some minor complaints.
Location
10
Strong praise for proximity to public transport and city center.
Room Quality
9.04
Overall comfort noted, though some rooms had issues like noise and unclear cleanliness.
Amenities
9.49
Good facilities mentioned, including breakfast offerings and parking options.
Value for Money
8.52
Good value noted, but some mixed feelings on pricing for certain services.
Food and Beverage
8.98
Breakfast was well-received, though some found it expensive.
Overall Experience
9.53
General sentiment indicates guests would stay again, with positive remarks on the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:18

Property Description

Luxurious Accommodations
Indulge in the spacious, air-conditioned rooms featuring elegant dark woods and cozy colors at the NH Collection Heidelberg, a former brewery turned upscale 4-star hotel.

Wellness and Recreation
Unwind and rejuvenate at the on-site fitness center, steam room, and sauna. Take advantage of the spa amenities for a truly relaxing experience during your stay.

Convenient Location
Located just a short stroll from Heidelberg Train Station and with easy access to public transportation, explore the charming old town, Odenwald Forest, and the scenic River Neckar nearby. Book now for a memorable stay at NH Collection Heidelberg.

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.


Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

9.2
Based on 3993 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 8.98
Overall Experience: 9.53
R
Roy • solo_traveller • nl
10
2026-10-13 • via Nuitee
D
Dr.Wolfgang • solo_traveller • de
8
2026-10-13 • via Nuitee
R
Ruf • extended_group • de
9
2026-10-13 • via Nuitee
V
Victor • solo_traveller • us
10
2026-10-13 • via Nuitee
D
Daniel • couple • ch
8
Solid, clean. Great breakfast.
Pros:

Staff friendly and professional, underground parking with 8 charging stations. Exceptional breakfast. Quite neighbourhood. Complementary water and coffee/tea in the room.

Cons:

Our room on the 4th floor was huge, but bland and dark. Small windows, only a few light fixtures. Bath tub instead of a proper shower. Maybe engage an interior designer?

2026-10-13 • via Nuitee
V
Veronica • extended_group • at
9
Pros:

Geräumig und Modern

Cons:

Nur, dass keine Dampfsauna gab.

2026-10-13 • via Nuitee
T
Tu • extended_group • vn
9
A great hotel with accesible walking distance to Heidelberg castle & the old town
2026-10-13 • via Nuitee
D
Daniela • solo_traveller • de
9
2026-10-12 • via Nuitee
J
Jörg • couple • de
10
2026-10-12 • via Nuitee
Z
Zhenyu • solo_traveller • cn
9
2026-10-11 • via Nuitee
M
Monika • family_with_children • de
6
Pros:

Die Lage war super …das Frühstück mega gut mit großer Auswahl, Personal super nett und hilfreich…

Cons:

Das Zimmer hatte einen sehr schlechten Geruch….und Bettmatratze sehr unbequem,hart…und die Toilette…Badewanne ziemlich alt und von schlechten Qualität…

2026-10-11 • via Nuitee
E
Eugen • couple • de
10
Pros:

Die Lage des Hotels ist sehr gut. Das Frühstück war hervorragend.

2026-10-11 • via Nuitee
D
Dunja • couple • de
9
2026-10-10 • via Nuitee
J
Jean-Pierre • couple • ca
10
Très satisafaisant, à tous égards.
Pros:

Accueil chaleureux et attentionné, déjeuner varié et très bon, bien situé.

Cons:

Nous avons tout aimé. C’est impeccable.

2026-10-10 • via Nuitee
H
Hein • couple • de
9
Jederzeit wieder
Pros:

Ausgefallene Renovierung
Sehr freundliches und hilfsbereites Personal

Cons:

Alle wunderbar

2026-10-10 • via Nuitee
B
barbara valotto • couple • it
9
2026-10-08 • via Nuitee
R
Ricardo • couple • br
9
2026-10-08 • via Nuitee
A
Andrew • extended_group • gb
10
Excellent hotel within moderate walking distance of the old town
Pros:

Very welcoming staff. Rooms and common areas were clean and of a high standard. Good breakfast. Someone with mobility issues would need a taxi to get to the old town comfortably but otherwise it is a moderate 20m walk. I would recommend a longer route crossing the Theodor Heuss bridge, taking in one of the bars or barges on the opposite bank, and enjoying the views of the old town from that side before crossing the Alte (old) bridge into the old town at sunset. The scenery is spectacular. The hotel has a good underground car park too.

2026-10-08 • via Nuitee
R
remi • couple • fr
9
2026-10-07 • via Nuitee
E
Esteban • couple • py
10
2026-10-07 • via Nuitee