NH Collection Heidelberg

Hotels
•
NH Collection
9.2 (3576 reviews)
Bergheimer Str. 91 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Issues with cleanliness
Comfort of beds
High parking fees

Categories

Cleanliness
8.53
Some reviews mentioned issues like unemptied trash and cleanliness concerns in bathrooms.
Service
9.5
General sentiment about friendly and accommodating staff, with some minor complaints.
Location
10
Strong praise for proximity to public transport and city center.
Room Quality
9.04
Overall comfort noted, though some rooms had issues like noise and unclear cleanliness.
Amenities
9.49
Good facilities mentioned, including breakfast offerings and parking options.
Value for Money
8.52
Good value noted, but some mixed feelings on pricing for certain services.
Food and Beverage
8.98
Breakfast was well-received, though some found it expensive.
Overall Experience
9.53
General sentiment indicates guests would stay again, with positive remarks on the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:18

Property Description

Luxurious Accommodations
Indulge in the spacious, air-conditioned rooms featuring elegant dark woods and cozy colors at the NH Collection Heidelberg, a former brewery turned upscale 4-star hotel.

Wellness and Recreation
Unwind and rejuvenate at the on-site fitness center, steam room, and sauna. Take advantage of the spa amenities for a truly relaxing experience during your stay.

Convenient Location
Located just a short stroll from Heidelberg Train Station and with easy access to public transportation, explore the charming old town, Odenwald Forest, and the scenic River Neckar nearby. Book now for a memorable stay at NH Collection Heidelberg.

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.


Please note that when booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 3576 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.04
Amenities: 9.49
Value for Money: 8.52
Food and Beverage: 8.98
Overall Experience: 9.53
A
Ahsen • couple • pk
9
2026-05-23 • via Nuitee
A
alessandro • solo_traveller • it
10
2026-05-21 • via Nuitee
T
Timo • couple • de
9
2026-05-21 • via Nuitee
F
Fiona_C • solo_traveller • nz
10
NH Collection is a great choice
Pros:

Room was spacious, bed very comfortable. Very clean. Shampoo, conditioner, body wash and body lotion all supplied. Staff friendly and helpful. Free drink of choice in their lovely bar area if you opt not to have room cleaned every day.
Can't fault them.

Cons:

Nothing!

2026-05-21 • via Nuitee
S
Stéphanie • couple • fr
10
Séjour d'une nuit avec petit déjeuner. Tout a été parfait !
2026-05-20 • via Nuitee
C
Christiana • solo_traveller • de
8
Jederzeit Wieder!
Pros:

Das Frühstück ist fantastisch! Meine Extrawünsche wurden erfüllt (Zimmer nicht an der Straße).

2026-05-20 • via Nuitee
D
Daniel • couple • de
9
2026-05-19 • via Nuitee
M
Ming • family_with_children • nl
9
2026-05-18 • via Nuitee
J
Julia • couple • de
9
2026-05-18 • via Nuitee
C
Clare • couple • sg
9
2026-05-18 • via Nuitee
R
Rudolf • couple • de
9
sehr angenehm
2026-05-18 • via Nuitee
B
Berkan • solo_traveller • tr
7
It was nice and clean. Bed was perfect however
Pros:

Breakfast was delicious and has wide variety but breakfast time finish very quickly

Cons:

Room and shower was very small. TV was not smart

2026-05-18 • via Nuitee
A
Alessandro • couple • ch
10
2026-05-18 • via Nuitee
A
Anne-Valérie • couple • ch
7
Very pleasent stay, ideal location, amazing staff
Pros:

Great location, only a few minutes on foot or tram to the old town. Comfortable rooms. Didn’t take breakfast, cannot give any feedback there. Staff is amazing: helpful and friendly! Had a problem with the heat in the room, we could move to another room immediately.

Cons:

We booked a superior room in April and some of these rooms have windows opening to the lobby/bar inside the facility, not the outside, so very difficult to regulate temperature and air flow in the room—at least at this time of year. At some point it was so warm because the A/C didn’t work yet, we couldn’t sleep and asked to change room. Which was done without discussion. Parking is a bit expensive but very practical and hassle free.

2026-05-17 • via Nuitee
C
Catherine • couple • ch
8
2026-05-16 • via Nuitee
D
Dheeraj • family_with_children • in
10
Amazingly comfortable and Beauitful
Pros:

Building

Cons:

Nothing

2026-05-16 • via Nuitee
L
Luisella Maria • solo_traveller • it
10
Pros:

Tutto perfetto

2026-05-16 • via Nuitee
Y
Yuriy • couple • kz
8
2026-05-16 • via Nuitee
M
mohammad kazem • extended_group • ir
10
2026-05-16 • via Nuitee
A
Anne • couple • fr
10
2026-05-14 • via Nuitee