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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Visual aids: Braille
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Hyatt Regency Cleveland at The Arcade offers a spa, salon, fitness center, and lounge for guests to indulge in relaxation and leisure during their stay.
Elegant Accommodations
Each room at the hotel features wood paneling, vaulted ceilings, and modern amenities such as a satellite TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable and stylish experience for guests.
Prime Location
Located steps away from shopping, dining, and popular attractions like First Energy Stadium and the Rock and Roll Hall of Fame, the hotel provides convenience and excitement for visitors exploring Cleveland.
Book now to experience luxury, comfort, and convenience at Hyatt Regency Cleveland at The Arcade.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
La posizione centrale. La galleria interna vetrata è molto bella ma si intuisce che la struttura è vetusta e poco utilizzata arrivando alla sera da ancora di più questa impressione.
Molto positivo, il centro fitness tra tutti quelli che abbiamo visitato in questi giorni, il Migliore.
La hall di ingresso non è al piano strada, ma un piano più sopra. Il tutto all’interno di una struttura molto articolata sicuramente di pregio architettonico, poco valorizzata. Colazione non a buffet ma in generale fresca e non male.
Location was great. Walking distance to all 3 sports arenas. Walking distance to the Rock and Roll Hall of Fame.
The location is exceptionally beautiful. The arcade is historic and full of character and ambiance.
When checking in, we arrived at ~3:20pm. We were informed that our room was not ready, and when I let them know that my booking reservation said check in was 3, I was told:
“Yes sir, our policy has changed.” No apology, no offer to make things right.
Which is fine, and I understand that the line level employees do not set the policy. However, I as a customer should have been informed that the property was making a modification prior to me being on site.
We had a wedding to attend, and this threw off our entire timeline for things.
We then had some kerfluffles with checking our bags, and the valet.
Overall I felt that I was checking into a property well below a Regency class.
Hotel céntrico y calidad precio lo mejor sin duda.
Ambiente desangelado dentro del hotel.
Nice venues
Cleanses, all in all it wasn’t very clean
L’emplacement de l’hôtel est central.
Son architecture et tout particulièrement The Arcade sont exceptionnels
La décoration du lobby où s’effectuent les enregistrements n’est pas digne d’un Hyatt. La décoration des chambres est médiocre.
On vous fait payer une caution en vous prétendant qu’il ne s’agit que d’une empreinte sans vous donner de reçu et votre facture ne correspond pas à ce qui a été réellement prélevé sur votre compte: 285,33$ prélevé et facture de 210,33$ qui correspond à votre réservation Booking
The location was amazing. It was right across the street from the venue that had the concert we were attending.
The staff were very nice and accommodating!
The floors in the hotel were really, really squeaky, but we do understand that the building itself was old!
Confortable and good position
The Arcade was an unexpected WOW for us. We'd never heard of the Arcade (I would've erroneously thought it had to do with games) so walking in nearly took our breath away. Hyatt had done a great job of incorporating a hotel over two floors of commercial shops. The location was perfect. We could walk to the Rock and Roll Hall of Fame and to Progressive Field (baseball park). The public library right across the street had some excellent exhibits (Superman, antique books from the 15th century, and chess sets from around the world and from different time periods). There were numerous restaurants of all sorts and price ranges within walking distance.
Our room was very quiet, the bed comfy, and the clean shower had good pressure. There was a small dorm fridge in the room, and a small microwave in the lobby.
The fitness center was clean and had much of what you'd want, except there really wasn't enough space to roll out a yoga mat and do some stretches nor were there weights in smaller weights, like 3-lb or 8-lb. And I didn't love that it was right next to the elevators so people could easily look in from the door.
Centrally located
Overall the city of Cleveland was actually a lot more than I expected but had a wonderful time. As for the hotel that was beautiful inside the room we had had quite a few issues so we didn't spend much time in the room only to sleep .
The comfort of the rooms not so great and the view sucked so bad ..
The comforter was sandwiched between two flat sheets as opposed to in a cover. Looks unprofessional and feels awkward to use with everything coming apart.
Used water glass was not replaced but left on the nightstand.
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