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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Pet basket
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Visual aids: Braille
Review Highlights
Categories
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Property Description
Luxurious Amenities
The Hyatt Regency Cleveland at The Arcade offers a spa, salon, fitness center, and lounge for guests to indulge in relaxation and leisure during their stay.
Elegant Accommodations
Each room at the hotel features wood paneling, vaulted ceilings, and modern amenities such as a satellite TV, air conditioning, and a private bathroom with complimentary toiletries, ensuring a comfortable and stylish experience for guests.
Prime Location
Located steps away from shopping, dining, and popular attractions like First Energy Stadium and the Rock and Roll Hall of Fame, the hotel provides convenience and excitement for visitors exploring Cleveland.
Book now to experience luxury, comfort, and convenience at Hyatt Regency Cleveland at The Arcade.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Nice venues
Cleanses, all in all it wasn’t very clean
L’emplacement de l’hôtel est central.
Son architecture et tout particulièrement The Arcade sont exceptionnels
La décoration du lobby où s’effectuent les enregistrements n’est pas digne d’un Hyatt. La décoration des chambres est médiocre.
On vous fait payer une caution en vous prétendant qu’il ne s’agit que d’une empreinte sans vous donner de reçu et votre facture ne correspond pas à ce qui a été réellement prélevé sur votre compte: 285,33$ prélevé et facture de 210,33$ qui correspond à votre réservation Booking
The location was amazing. It was right across the street from the venue that had the concert we were attending.
The staff were very nice and accommodating!
The floors in the hotel were really, really squeaky, but we do understand that the building itself was old!
Confortable and good position
The Arcade was an unexpected WOW for us. We'd never heard of the Arcade (I would've erroneously thought it had to do with games) so walking in nearly took our breath away. Hyatt had done a great job of incorporating a hotel over two floors of commercial shops. The location was perfect. We could walk to the Rock and Roll Hall of Fame and to Progressive Field (baseball park). The public library right across the street had some excellent exhibits (Superman, antique books from the 15th century, and chess sets from around the world and from different time periods). There were numerous restaurants of all sorts and price ranges within walking distance.
Our room was very quiet, the bed comfy, and the clean shower had good pressure. There was a small dorm fridge in the room, and a small microwave in the lobby.
The fitness center was clean and had much of what you'd want, except there really wasn't enough space to roll out a yoga mat and do some stretches nor were there weights in smaller weights, like 3-lb or 8-lb. And I didn't love that it was right next to the elevators so people could easily look in from the door.
Centrally located
Overall the city of Cleveland was actually a lot more than I expected but had a wonderful time. As for the hotel that was beautiful inside the room we had had quite a few issues so we didn't spend much time in the room only to sleep .
The comfort of the rooms not so great and the view sucked so bad ..
The comforter was sandwiched between two flat sheets as opposed to in a cover. Looks unprofessional and feels awkward to use with everything coming apart.
Used water glass was not replaced but left on the nightstand.
Location was amazing. Staff and valet were wonderful. View inside was charming. Room was spacious
The room layout and lack of usable seating and table top was challenging. The space between the bed area and bathroom was awkward and unusable. It was really difficult to eat our dinner in the room as we had to sit on the bed and risk spilling. A narrow desk with a chair would be so helpful.
Everything
Nothing
No microwave air conditioner didn't work the first night I was there. rooms were kinda of pricey for what you get.
The location was perfect and the staff were fantastic
The beds are very comfortable but small.
L’hotel è situato in una location storica del 1890 e di grande impatto, in una posizione super centrale. Le camere sono ampie e pulite. La colazione è di ottimo livello, servita e preparata al momento, laddove inclusa copre la consumazione per un massimo di 15 dollari a persona.
Il servizio del parcheggio è caro ma di buon livello.
Location, the hotel building.
I was expecting cozier decor in the room. The Arcade is gorgeous, then I entered the room and felt like a hospital, very plain.
Location
Price
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