Hilton Garden Inn, Trivandrum

Hotels
•
Hilton Garden Inn
8.6 (1352 reviews)
Punnen Road , Trivandrum , IN
+91 471 660 0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and attentive staff (multiple mentions)
Good / prime location
Comfortable bed and well-laid-out suites
Several guests praised the breakfast spread
Clean and neat rooms
Excellent overall service in many stays
Good facilities (gym, pool)
Welcoming reception and smooth check-in for many guests
Some staff named for exceptional service (e.g., Nansy, Akhil)
Quiet / peaceful ambience in rooms
Cons:
On-site restaurant and breakfast quality inconsistent or subpar in several reports
Breakfast items and tableware slow to be replenished
Inattentive restaurant staff at times; guests felt ignored when waiting to be seated
Small bathrooms in some suite rooms
Room amenities issues: poor TV quality, small tea table, occasional suffocating rooms
Power supply interruptions reported
Parking congested and limited
Overpriced room service menu relative to quality
Limited vegetarian choices complained about
Isolated rude/unprofessional receptionist incident during checkout

Categories

Cleanliness
8.8
Multiple reviews mention the hotel as 'neat and clean' and rooms being pleasant; no widespread cleanliness complaints.
Service
9.7
Staff and reception repeatedly praised as helpful, warm and attentive (several mentions by name); a few isolated negative incidents (rude receptionist Raja, inattentive restaurant staff) but overall strong service sentiment.
Location
9.4
Location is repeatedly described as good/prime/great across many reviews, a clear positive for guests.
Room Quality
8.2
Rooms described as well laid out and restful bed, but several comments note small bathrooms, occasional suffocating rooms, small tea tables and TV issues — mixed but generally positive.
Amenities
7.8
Hotel offers gym and pool but guests note limited on-site activities, occasional power interruptions, TV quality issues and congested parking affecting amenity perception.
Value for Money
8
Some guests called room service/restaurant overpriced for the quality and vegetarian options limited; otherwise value perception is neutral to slightly positive.
Food and Beverage
7.4
Food quality and breakfast are frequent pain points (slow replenishment, mediocre items, inconsistent coffee) though a number of guests praised the breakfast spread and attentive restaurant staff — overall mixed-to-negative.
Overall Experience
9.5
Many guests report excellent/pleasant stays, would recommend and return; isolated negative moments (checkout issue, restaurant service) but the dominant sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms equipped with modern amenities, ensuring a relaxing stay. The spacious suites offer extra luxury for a memorable experience.

Convenient Facilities
Benefit from a 24-hour fitness centre, outdoor pool, and free WiFi throughout the property. The 24-hour front desk and special facilities for differently-abled guests cater to all your needs seamlessly.

Gourmet Dining and Event Spaces
Savor delectable meals at the Garden Grille restaurant or grab snacks from the Pavilion Pantry. With 8,500 sq. ft. of event space, including a stunning Grand Ballroom, hosting events is effortless at Hilton Garden Inn.

Book your stay at Hilton Garden Inn, Trivandrum, and elevate your travel experience with unparalleled luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRV

Location

Guest Reviews

8.6
Based on 1352 reviews
Cleanliness: 8.8
Service: 9.7
Location: 9.4
Room Quality: 8.2
Amenities: 7.8
Value for Money: 8
Food and Beverage: 7.4
Overall Experience: 9.5
J
Jishun • couple • np
9
2026-11-04 • via Nuitee
S
Shajna • couple • qa
8
2026-11-03 • via Nuitee
T
Tee124 • solo_traveller • nl
9
Pros:

Excellent hotel, helpful and attentive staff and good location. Restaurant was very good! Would return. Tip!

2026-11-01 • via Nuitee
S
Subhadra • couple • gb
7
Location is good, staff are very friendly at the desk.
Pros:

Not very nice

Cons:

Quality of the food is very dissappointing.

2026-10-29 • via Nuitee
M
MANOJ • couple • sg
7
Only let down by onsite restaurant
Pros:

Room (suite) was well laid out and bed was restful.

Cons:

Food at the onsite restaurant fell short of expectations. Breakfast buffet items (as well as glasses and plates) were slow in getting replenished. Tables were set with somethings (like napkin, pepper and side plate) missing. Often, when we waited at the entrance to be seated, staff were inattentive (even though there was no shortage of staff). It is as if they expected us to find a table and seat ourselves. Also, the narrow and short entrance to the hotel meant we often felt rushed to get in and out of the car (because there were vehicles behind us).

2026-10-29 • via Nuitee
A
ankita • solo_traveller • in
10
Pros:

Great staff. Location is good too.

Cons:

If only I have to mention - Front office should keep over the counter medicines like Disprin, pudin hara etc .

2026-10-24 • via Nuitee
I
Ibrahim • family_with_children • mv
7
2026-10-21 • via Nuitee
B
Balaji • extended_group • au
10
Pros:

Everything

Cons:

Nothing

2026-10-20 • via Nuitee
G
Geothy • family_with_children • de
9
Pros:

Das Frühstück war vielfältig und gut. Das Personal sehr hilfsbereit und freundlich. Die Lage war gut. Unsere Raum fanden wir klein aber angenehm und ausreichend.

2026-10-19 • via Nuitee
B
Bindu • couple • in
9
Pros:

Good service and facilities

Cons:

Could have had a better television

2026-10-19 • via Nuitee
S
Shyam • solo_traveller • in
10
Pros:

Breakfast and room size. Hospitality and welcome was great!

Cons:

However I didn’t have an option of having the 2 single beds merged. That’s the only drawback

2026-10-18 • via Nuitee
A
Ashok Kollannore • couple • in
8
Pros:

Great location, nice room, peaceful ambience.

Cons:

Breakfast was subpar. Service was mediocre and so was the quality of the items available in the breakfast spread.

2026-10-16 • via Nuitee
P
Patel • solo_traveller • in
3
Pros:

Nothing much

Cons:

Rooms tea table is to small, nothing to do any at activities in hotel expect gym and pool.

2026-10-14 • via Nuitee
P
Prejit • couple • in
10
2026-10-14 • via Nuitee
S
Shafeeq Mohammed • couple • qa
10
Good
Pros:

Overall found excellent

Cons:

Nil

2026-10-12 • via Nuitee
A
Avinash Raju • solo_traveller • ae
10
The team is nothing short of fantastic here… Checkin was done by Akhil, his warm demeanor and initiative to make our sta
Pros:

Superb place!

Cons:

NA

2026-10-12 • via Nuitee
G
Gav • solo_traveller • ae
9
2026-10-11 • via Nuitee
M
Mahesh • couple • ae
1
Pros:

Only staff

Cons:

Power supply interrupted frequently and suffocating room

2026-10-11 • via Nuitee
S
Shashi • solo_traveller • au
7
2026-10-10 • via Nuitee
D
Dinesh • couple • gb
9
Pros:

For vegetarian it is very few choice..non vegetarian can eat veg food so I think you should have more choice. For vegetarian.

Cons:

In dinner some thigh. We pay same charges as people eating non veg but they have more choice because they can eat veg food

2026-10-10 • via Nuitee