Bissau Palace

Hotels
•
Independent
7.2 (20 reviews)
Khetri House Road, Near Saroj Cinema, Outside Chandpole Gate, Jaipur, Rajasthan, 302016 , Jaipur , IN
91-141-2304391

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Facilities

Express check-out
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Beautiful historic palace architecture and period décor
Friendly, professional and helpful staff
Attractive, large rooms with traditional furnishings
Good restaurant and breakfast
Charming, atmospheric setting hidden from busy streets
Reasonable price for a palace-style experience (mentioned by some guests)
Cons:
Pool was dirty, unclear or closed without prior notice
General maintenance and cleanliness issues (reception areas, bathrooms)
Dirty air conditioner filters reported by guests
Incomplete renovation/finishing in some areas
Occasional front desk/check-in problems and lack of compensatory gestures
Some rooms/lighting not as shown in photos or expected

Categories

Cleanliness
5.4
Multiple guests reported poor cleanliness and maintenance (unclean/closed pool, dirty AC filters, upkeep issues in reception and bathrooms), so cleanliness is below average.
Service
7.9
Staff repeatedly described as welcoming, helpful and professional; a few check-in/front desk lapses were noted but overall service is a strong point.
Location
7.6
Location generally described positively (well positioned, tucked away from busy streets) though at least one guest found the location not as expected.
Room Quality
7.8
Rooms praised for traditional furnishings, large size and attractive period décor; some bathrooms and finishing works show wear or incomplete renovation.
Amenities
6.3
Amenities are mixed: restaurant and breakfast receive good feedback, but the pool and terrace received multiple complaints (unclean, closed or poorly maintained).
Value for Money
7.2
Several guests felt the price was reasonable for a historic palace experience, though some noted rooms didn’t fully match booking photos.
Food and Beverage
7.6
Food and restaurant service are mostly praised (good quality breakfast and dining), with occasional comments about meal preparation issues.
Overall Experience
7.8
Overall positive due to the hotel's historic charm, décor, antiques and friendly staff, but the experience is held back by cleanliness and maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-03 23:41

Property Description

Recreational Amenities: Dive into relaxation with our outdoor pool, spa tub, and even bicycles for exploring. Don't miss out on complimentary Wi-Fi, concierge services, and onsite shopping.

Dining Experience: Savor Indian cuisine at Bhuwaneshwari restaurant or enjoy meals in your room with 24-hour room service. Indulge in snacks at the coffee shop and cap off your day at the bar/lounge.

Prime Location: Centrally located in Jaipur, Bissau Palace offers easy access to top attractions like Hawa Mahal and City Palace, making it the perfect choice for your stay.

Book your stay at Bissau Palace now, to indulge in luxury and convenience at its best!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.2
Based on 20 reviews
Cleanliness: 5.4
Service: 7.9
Location: 7.6
Room Quality: 7.8
Amenities: 6.3
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 7.8
Z
Zanna • solo_traveller • nl
9
2026-06-04 • via Nuitee
K
Karyn • couple • pt
8
2026-05-26 • via Nuitee
A
Alison • couple • gb
7
Beautiful heritage palace hotel with great charm and service, but in need of maintenance
Pros:

A beautiful traditional palace, thoughtfully redecorated to preserve its period charm. Our room was lovely, with traditional furnishings and fabrics that felt in keeping with the era, along with a stunning bathroom.

However, I do feel the cleanliness and general maintenance of the property let it down. The pool — which is a key selling feature — was not clean or clear, and the reception area needed a much better level of upkeep. As the first impression of the hotel, the front of house really sets the tone.

That said, I would still recommend staying here for its historical appeal, beautiful décor, and impressive antiques. The staff were also very welcoming and accommodating throughout our stay.

Cons:

Cleanliness and overall maintenance need improvement, which if addressed would make a significant difference to the overall experience.

2026-05-10 • via Nuitee
C
Cengiz • solo_traveller • tr
9
2026-05-09 • via Nuitee
J
Jocelyn • couple • au
9
Pros:

Size of the room . Front desk helpful

Cons:

Super dirty air conditioner filters that we cleaned ourselves. Some improvments on the meals, chicken sandwich was either not cooked or out of date

2026-05-05 • via Nuitee
D
Danilo • couple • it
8
Bel soggiorno di quiete nel rumore di Jaipur
Pros:

La quiete, nonostante il quartiere, e la spontanea cordialità del personale (siamo stati avvertiti per tempo di un inconveniente con la piscina).
Buona qualità di ristorante e colazione.

2026-04-30 • via Nuitee
B
Bokachеv • couple • ru
8
2026-04-29 • via Nuitee
A
Anna Dominika • solo_traveller • fr
5
Pros:

Cet hotel est un bijou architectural ! Pour autant, il manque d entretien notamment dans les parties communes ainsi que la salle de bain. Les serveurs sont très professionnels et accueillants !

Cons:

Nous avons été très surprises d apprendre à notre arrivée la fermeture de la piscine ainsi que de la terrasse . Nous regrettons fortement que ces informations n ont pas été transmises en amont en sachant que notre choix s'était porté sur un ensemble de prestations compte tenu de la période dans laquelle nous avons séjourné (plus de 40 degrés)
Nous avons fait la remarque au réceptionniste qui a simplement fait un hochement de tête... et aucun geste commercial n'a été fait ou proposé... quel dommage .

2026-04-26 • via Nuitee
K
kenneth • couple • se
8
Pros:

Nice indian design style

Cons:

When they have made renovation it is only half Done. Missing the finnishing in renovation.

2026-04-25 • via Nuitee
P
Peter • extended_group • sk
9
Pekne ubytovanie v dobrej polohe.
Pros:

Pekny staromodny hotel romantickom style. Velke izby, zariadene ako na zamku. Bezproblemove ubytovanie s funkcnym bazenom. Ubytovali by sme sa tu znovu.

Cons:

Vsetko bolo v poriadku, … nie je to supermoderna budova ale krasny stylovy staromodny hotel.

2026-04-23 • via Nuitee
D
Daria • couple • ru
10
Pros:

Самый мой любимый отель в Джайпур! Рекомендую!) атмосферно, красиво, аутентично!)

2026-04-17 • via Nuitee
D
Daria • extended_group • ru
10
2026-04-17 • via Nuitee
A
Andrea Weber • solo_traveller • br
10
Pros:

Amei! Recomendo para todos se hospedar neste hotel, bem localizado, é uma obra de arte para quem gosta de lugares com história, decoração perfeita, pinturas lindas, museu da família, é uma joia em Jaipur, funcionários muito prestativos, restaurante maravilhoso, tudo perfeito, voltarei com certeza

2026-04-16 • via Nuitee
A
Anna • couple • se
10
2026-04-15 • via Nuitee
S
SunnySide Cons Corp. • solo_traveller • ph
7
All in all, I was very satisfied
Pros:

Friendly staff, colonial feel

Cons:

Check-in was not friendly, I had to wait for some time due to the front desk assuming I was checking in on that day when I had booked from the previous day due to an early flight arrival.

2026-04-14 • via Nuitee
M
Maria Gabriela • solo_traveller • uy
6
Pros:

No es buena la ubicación las habitaciones no son tal cual las muestran. Es una experiencia interesante vivir en un palacio. El precio es razonable ya que no llena las espectativas qué muestra booking. El personal es correcto.

Cons:

Las habitaciones y su ubicacion

2026-04-12 • via Nuitee
F
Felicity • couple • gb
9
Old world charming hotel
Pros:

Hotel staff and food were lovely, very hidden away from bustling street

Cons:

Could have had better lighting in room

2026-04-11 • via Nuitee
D
Daria • couple • ru
10
Самый лучший отель
Pros:

Мой самый любимый отель в Индии! Рекомендую к заселению. Это шедевр. Отель - музей. Красиво, чисто, атмосферно. Вкусный ресторан. Бассейн. Просто моя любовь 😍

Cons:

-

2026-04-09 • via Nuitee
C
coco • solo_traveller • au
6
Not worth the amount of money you are paying for the room
Pros:

Some of the staff were very kind

Cons:

The building and the rooms need renovations, you are not getting what you’re paying for. The descriptions of features for the property are out dated and misleading. We completed a normal load of washing which was 3,700 rupees which is extortionate.

2026-04-09 • via Nuitee
J
Julia • couple • gb
9
Lovely stay in a charming, historic setting
Pros:

Lovely room, full of charm and history.
Staff were lovely and helpful.
Breakfast was good and the lovely gentleman who served us was wonderful each morning

Cons:

The pool was not usable until our last day as the pump wasn't working but looked lovely which was a shame.

2026-04-08 • via Nuitee