Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Food quality lacking

Categories

Cleanliness
8.28
Toilet cleanliness can be improved, but generally well maintained.
Service
9.25
Staff was friendly and helpful, though check-in process could be more informative.
Location
9.79
Superb location, well-located in the city.
Room Quality
8.24
Some rooms were dated or small, although generally comfortable.
Amenities
8.77
Basic amenities met needs, but could improve with coffee facilities.
Value for Money
8.73
Fair value, though some aspects fell short of expectations.
Food and Beverage
7.78
Food quality was disappointing based on some reviews.
Overall Experience
8.75
Overall, a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:07

Property Description

Prime Location on Gran Vía Avenue
Hotel Regente offers smart, simple rooms just 400 metres from Puerta del Sol Square. The air-conditioned rooms feature parquet floors and elegant décor, along with modern amenities like satellite TV and Wi-Fi access.

Convenient Facilities and Services
Guests can enjoy access to a fitness centre, car rental service, and a helpful 24-hour front desk for booking tickets and tours.

Exploration Made Easy
Situated on bustling Gran Vía, the hotel is surrounded by shops, restaurants, and theatres, with the Royal Palace just a 10-minute walk away. Plus, with Callao Metro Station a mere 100 metres from the hotel, exploring the city is a breeze.

Book your stay at Hotel Regente now for a perfect blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 11 years old stay for € 40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 36 per day.

Location

Guest Reviews

8.7
Based on 6148 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
A
ainhoa • couple • es
9
Pros:

General todo muy bien

2026-07-25 • via Nuitee
A
Armando • family_with_children • bo
9
2026-07-25 • via Nuitee
G
Goksel • couple • us
7
The location was great, recommend if the location is most important
Pros:

The location is great, the hotel was clean.

2026-07-25 • via Nuitee
V
VINU • family_with_children • de
8
Nice location, clean rooms and decent breakfast. Would not mind coming back.
Pros:

Location was great and rooms were clean.

Cons:

The breakfast options were not equally good on all days. In general was ok.

2026-07-25 • via Nuitee
B
Blanco • solo_traveller • ar
10
Excelente
Pros:

Moderna y cómoda

2026-07-25 • via Nuitee
V
Veronica • family_with_children • ar
8
2026-07-24 • via Nuitee
V
Viviana Vignone • family_with_children • uy
7
Pros:

Gran ubicación

Cons:

Luego que salís del ascensor (al menos en el piso 7), hay escaleras para llegar a la zona de las habitaciones, lo cual, tanto para la llegada, como para la salida con maletas, no es nada cómodo.

2026-07-24 • via Nuitee
O
OSCAR • solo_traveller • ar
9
2026-07-24 • via Nuitee
C
Camila • couple • br
10
Incrível!
Pros:

Localização incrível!
Quartos maravilhosos.
Nossa terceira vez e amamos!

2026-07-24 • via Nuitee
W
WALEED • family_with_children • iq
10
Outstanding property definitely should stay
Pros:

It was really cold, clean, and comfy and i loved the fact the fridge was big enough and it was the perfect location for stores. 10/10

Cons:

Nothing much

2026-07-23 • via Nuitee
M
Michal • couple • il
10
היה מעולה
Pros:

ארוחת הבוקר היתה עשירה, המיקום של המלון מצוין ונגיש לכל המרכזים החשובים ובעיקר הצוות אדיב, מסייע מאוד בכל שאלה ובקשה.

Cons:

לא כל האורחים מקפידים על שקט בלילה

2026-07-23 • via Nuitee
B
Blanco • couple • ar
10
Experiencia más que satisfactoria
Pros:

Excelente

Cons:

Todo perfecto

2026-07-23 • via Nuitee
H
Helianta • couple • es
10
Fabuloso
Pros:

Ubicación, limpieza y trato de los recepcionistas

Cons:

Me gustó todo

2026-07-23 • via Nuitee
C
Claire • solo_traveller • gb
6
Good location but not a great place to stay
Pros:

I liked how central the hotel was.

Cons:

The woman who checked me in was a little cold and not very welcoming. My room smelled like cigarette smoke so I had to request a move. Though another room was provided it seemed like a hassle to the woman on reception, who didn’t even apologise for the inconvenience. The breakfast was really awful. A really limited selection of food and just did not taste good. Apple juice was warm. Made me feel sick. I wouldn’t return here.

2026-07-23 • via Nuitee
G
Ghersa • solo_traveller • es
10
2026-07-23 • via Nuitee
H
Hakan • family_with_children • tr
9
2026-07-22 • via Nuitee
V
Vijyaluxmi • solo_traveller • za
10
Enjoyed my stay. Loved the location of the hotel.
Pros:

The housekeeping staff did an awesome job in maintaining the cleanliness.

Cons:

The showers do no have shower holders for cosmetics.

2026-07-22 • via Nuitee
B
Benitez • solo_traveller • es
10
2026-07-20 • via Nuitee
L
Luis • couple • ar
10
Excelente
Pros:

Ubicación y vista cuarto .

Cons:

El restaurante no tiene buen servicio

2026-07-20 • via Nuitee
T
Trucco • extended_group • ar
9
2026-07-20 • via Nuitee