Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Food quality lacking

Categories

Cleanliness
8.28
Toilet cleanliness can be improved, but generally well maintained.
Service
9.25
Staff was friendly and helpful, though check-in process could be more informative.
Location
9.79
Superb location, well-located in the city.
Room Quality
8.24
Some rooms were dated or small, although generally comfortable.
Amenities
8.77
Basic amenities met needs, but could improve with coffee facilities.
Value for Money
8.73
Fair value, though some aspects fell short of expectations.
Food and Beverage
7.78
Food quality was disappointing based on some reviews.
Overall Experience
8.75
Overall, a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:07

Property Description

Prime Location on Gran Vía Avenue
Hotel Regente offers smart, simple rooms just 400 metres from Puerta del Sol Square. The air-conditioned rooms feature parquet floors and elegant décor, along with modern amenities like satellite TV and Wi-Fi access.

Convenient Facilities and Services
Guests can enjoy access to a fitness centre, car rental service, and a helpful 24-hour front desk for booking tickets and tours.

Exploration Made Easy
Situated on bustling Gran Vía, the hotel is surrounded by shops, restaurants, and theatres, with the Royal Palace just a 10-minute walk away. Plus, with Callao Metro Station a mere 100 metres from the hotel, exploring the city is a breeze.

Book your stay at Hotel Regente now for a perfect blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.7
Based on 6274 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
G
Gio • extended_group • gr
10
Pros:

The stuff was really nice and helpful. The hotel was super Clean and the area is the best. We were near everything. The breakfast was delicious

2026-08-29 • via Nuitee
M
Maria Soledad • family_with_children • ar
8
Pros:

Muy buena ubicacion

2026-08-29 • via Nuitee
C
CAROL LIZETH • solo_traveller • co
2
Pros:

La ubicación

Cons:

Sonido y desgue goteo desde habitación de arriba. Estrecho.

2026-08-29 • via Nuitee
P
Philip • extended_group • gb
10
Excellent stay
Pros:

Extremely central. Nice, clean hotel. Decent room and good air conditioning. Powerful shower. The staff were friendly on arrival.

Cons:

Nothing to dislike.

2026-08-28 • via Nuitee
N
Noura • solo_traveller • ma
8
2026-08-28 • via Nuitee
K
Karla • family_with_children • mx
10
EXCELENTE UBICACION
Pros:

LO MEJOR FUE LA UBICACIÓN PORQUE CERCA TIENE TODOS LOS SERVICIOS COMO RESTAURANTES, SUPER PARA ALIMENTOS. TIENDAS PARA COMPRAS Y SOUVENIRS Y MUY CERCA DE PUNTOS TURISTICOS IMPORTANTES.

Cons:

NO HAY ALGO QUE NO ME HAYA GUSTADO.

2026-08-28 • via Nuitee
F
Francesco • solo_traveller • it
9
Pros:

Posizione a dir poco fantastica per visitare Madrid!

2026-08-28 • via Nuitee
L
Lanfranchi • solo_traveller • ar
10
Pros:

La ubicacion, el personal, la habitacion con balcon hermosa

2026-08-28 • via Nuitee
M
Maria Alejandra • extended_group • ar
7
Pros:

La ubicación , la limpieza y que la habitación para 3 pax era cómoda

Cons:

Que en la habitación del piso 7 se escuchaba cuando en el edificio contiguo subían una escalera

2026-08-28 • via Nuitee
M
Marcus • couple • br
8
Para minha proposta de viagem, a estadia foi boa.
Pros:

Gostei da localização, alguns passeios podem ser feitos a pé.

Cons:

O isolamento acústico do quarto não é muito bom. Apesar de não chegar a incomodar, é possível ouvir conversas e barulho de descargas e chuveiro do quarto vizinho.
O café da manhã não tem muita variedade de frutas e frios, mas é bom.

2026-08-28 • via Nuitee
G
Gianpiero Verna • solo_traveller • it
10
Pros:

Posizione centralissima,pulizia perfetta e ottima colazione, personale molto gentile

Cons:

Nulla

2026-08-27 • via Nuitee
M
Marco • family_with_children • br
8
2026-08-27 • via Nuitee
R
Rafael • solo_traveller • ar
8
Pros:

Ok

Cons:

Ok

2026-08-27 • via Nuitee
M
Marianela • extended_group • cr
8
Good stay
Pros:

Great location

Cons:

There were some cockroaches in the room and bathroom

2026-08-27 • via Nuitee
S
Suleman • couple • nl
8
2026-08-27 • via Nuitee
L
LAURENT • couple • fr
6
Correct mais insonorisation de porte de chambre à revoir
Pros:

Très bien situé
Petit déjeuné correct
Chambre et salle de bain très propres

Cons:

Insonorisation de la porte de chambre inexistante nous avions l impression d avoir les gens dans le couloir dans nôtre chambre
Pas de bouteille d eau
Pas de frigidaire dans la chambre

2026-08-27 • via Nuitee
H
HIDENORI • family_with_children • jp
8
Pros:

どこに行くにも便利。25年前からマドリッドに滞在する時はいつもここですが、ずっと共通しているのはスタッフが親切なこと。

Cons:

エスカレーターが狭いので広いスペースが必要な方には合わないかも。

2026-08-27 • via Nuitee
Y
Yessica • couple • cl
10
2026-08-27 • via Nuitee
T
Tiago • family_with_children • pt
1
Péssima! Péssimo ambiente e os funcionários também foram péssimos.
Pros:

Não cheguei a ficar alojado porque o quarto não estava em condições e o hotel não encontrou solução

Cons:

Os funcionários não conseguiram resolver o problema do quarto e vi-me obrigado a ir para outro hotel.
Não devolveram o dinheiro nem deram vale.
Os funcionários não estavam identificados e o hotel não tinha livro de reclamações.

2026-08-27 • via Nuitee
O
ODED • extended_group • il
9
Pros:

Location was great, on the main shopping street and close to all of the attractions.
Breakfast was very good, rooms where clean.

2026-08-27 • via Nuitee