Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Food quality lacking

Categories

Cleanliness
8.28
Toilet cleanliness can be improved, but generally well maintained.
Service
9.25
Staff was friendly and helpful, though check-in process could be more informative.
Location
9.79
Superb location, well-located in the city.
Room Quality
8.24
Some rooms were dated or small, although generally comfortable.
Amenities
8.77
Basic amenities met needs, but could improve with coffee facilities.
Value for Money
8.73
Fair value, though some aspects fell short of expectations.
Food and Beverage
7.78
Food quality was disappointing based on some reviews.
Overall Experience
8.75
Overall, a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:07

Property Description

Prime Location on Gran Vía Avenue
Hotel Regente offers smart, simple rooms just 400 metres from Puerta del Sol Square. The air-conditioned rooms feature parquet floors and elegant décor, along with modern amenities like satellite TV and Wi-Fi access.

Convenient Facilities and Services
Guests can enjoy access to a fitness centre, car rental service, and a helpful 24-hour front desk for booking tickets and tours.

Exploration Made Easy
Situated on bustling Gran Vía, the hotel is surrounded by shops, restaurants, and theatres, with the Royal Palace just a 10-minute walk away. Plus, with Callao Metro Station a mere 100 metres from the hotel, exploring the city is a breeze.

Book your stay at Hotel Regente now for a perfect blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.7
Based on 6346 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
G
Gonzalo • extended_group • cl
8
Bien ubicado
Pros:

Ubicación

Cons:

Algo antigua

2026-10-31 • via Nuitee
S
SORAYA • solo_traveller • br
10
Excelente escolha!
Pros:

Localizaçao excelente, na esquina da Gran Via, em frente à Zara e Primark. Apto impecável, conservado, limpo, cama ótima, chuveiro idem. Certamente voltarei e recomendo.

2026-10-31 • via Nuitee
R
roberta • couple • br
10
Ótimo
Pros:

Muito confortável! Quarto grande, toalhas de banho muito boas. Localização boa para quem quer ficar em cima das compras.

2026-10-31 • via Nuitee
R
Rana • extended_group • jo
9
Pros:

Everything, the staff the amazing location

2026-10-31 • via Nuitee
J
JOSE ANDRÉS • family_with_children • es
8
Cons:

El desayuno.

2026-10-31 • via Nuitee
V
Victor • family_with_children • es
10
2026-10-30 • via Nuitee
I
Iris Mildred • couple • pr
10
Estadia en Madrid
Pros:

Muy bien localizado. Desayuno variado. Personal muy atento.

2026-10-30 • via Nuitee
A
ArmandoW • couple • pe
5
2026-10-30 • via Nuitee
A
Alejandra • couple • co
10
Costoso pero vale la pena, excelente ubicación y calidad increíble
Pros:

Calidad de linos (sábanas, almohadas, toallas, edredones, etc), el desayuno excelente y el personal muy amable. La ubicación es excelente

Cons:

Es costoso, pero vale la pena

2026-10-30 • via Nuitee
V
Veronica • couple • ar
10
Pros:

Nos pasaron a un departamento hermoso porque lo tenían desocupado y de cortesía. Excelente. Buenísima la atención

Cons:

Nada

2026-10-29 • via Nuitee
F
fatima • couple • br
9
2026-10-29 • via Nuitee
G
Guisolfo • couple • ar
9
Pros:

La ubicación...excelente

Cons:

,

2026-10-29 • via Nuitee
C
Chkhaidze • extended_group • ge
10
2026-10-29 • via Nuitee
Y
Yeimys • couple • us
8
Pretty good experience in general.
Pros:

It is in a privileged position. The room was awesome!

Cons:

I paid fir a 2 bedroom one but they gave me a single bed. It is true that I did an early check in and the room was ready but I think I paid to much for it.

2026-10-28 • via Nuitee
L
Laurent • family_with_children • fr
3
Dommage mais à fuir
Pros:

L’emplacement uniquement

Cons:

Le rapport qualité prix
L’appartement est en mauvaise état
L’une des chambre donne sur la machinerie de l’ascenseur et les Clim du bâtiment donc bruit de fond h24
L’accueil pas d’effort quand vous parlez pas Espagnol

2026-10-28 • via Nuitee
E
Eldon • couple • br
9
Pros:

Localização, limpeza, café da manha.

Cons:

Nada a reclamar.

2026-10-27 • via Nuitee
Y
Yamilet • solo_traveller • ve
9
2026-10-27 • via Nuitee
M
Mónica • family_with_children • qa
8
Acceso a compras y paseos, buen descanso
Pros:

La ubicación es perfecta, la amabilidad del personal, las habitaciones cómodas. Pense iba a ser mas viejo pero esta reformado. Patricia del restaurante un encanto.

Cons:

La demora d elos taxis, pero fueron horas pico en una zona complicada

2026-10-26 • via Nuitee
A
ALBERTO • couple • ar
10
MUY BUENO TODO
Pros:

EXCELENTE UBICACIÓN

2026-10-26 • via Nuitee
D
Daniel • extended_group • ar
7
Siempre Madrid!
Pros:

La ubicación es muy buena!
Buena atención!

Cons:

La habitación era chica, teniendo en cuenta el valor pagado!

2026-10-26 • via Nuitee