Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Food quality lacking

Categories

Cleanliness
8.28
Toilet cleanliness can be improved, but generally well maintained.
Service
9.25
Staff was friendly and helpful, though check-in process could be more informative.
Location
9.79
Superb location, well-located in the city.
Room Quality
8.24
Some rooms were dated or small, although generally comfortable.
Amenities
8.77
Basic amenities met needs, but could improve with coffee facilities.
Value for Money
8.73
Fair value, though some aspects fell short of expectations.
Food and Beverage
7.78
Food quality was disappointing based on some reviews.
Overall Experience
8.75
Overall, a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:07

Property Description

Prime Location on Gran Vía Avenue
Hotel Regente offers smart, simple rooms just 400 metres from Puerta del Sol Square. The air-conditioned rooms feature parquet floors and elegant décor, along with modern amenities like satellite TV and Wi-Fi access.

Convenient Facilities and Services
Guests can enjoy access to a fitness centre, car rental service, and a helpful 24-hour front desk for booking tickets and tours.

Exploration Made Easy
Situated on bustling Gran Vía, the hotel is surrounded by shops, restaurants, and theatres, with the Royal Palace just a 10-minute walk away. Plus, with Callao Metro Station a mere 100 metres from the hotel, exploring the city is a breeze.

Book your stay at Hotel Regente now for a perfect blend of comfort and convenience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.7
Based on 6346 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.79
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
B
Back • solo_traveller • cl
10
Muy buena estadía, cómodo y tiene todo lo necesario
Pros:

La limpieza, comodidad y ubicación

Cons:

Nada

2026-09-12 • via Nuitee
A
alejandro • couple • ar
5
Fuimos a pasear . Pero buscaré otro hotel para mi próxima visita
Pros:

La cercanía a todo

Cons:

Hotel viejo y mal cuidado
Le falta mantenimiento

2026-09-12 • via Nuitee
A
ANA CRISTINA • couple • br
8
Pros:

Excelente localização, bom café da manhã, quarto espaçoso e confortável.

2026-09-12 • via Nuitee
L
Laila • solo_traveller • it
10
2026-09-11 • via Nuitee
N
Nabeel • solo_traveller • sa
8
2026-09-11 • via Nuitee
M
Moahmmed • extended_group • kw
1
Our experience was deeply unsatisfactory due to ineffective climate control, unprofessional staff conduct, and inadequat
Pros:

Unfortunately, I cannot list any aspect of the property that was satisfactory. Beyond its central location, my overall experience was entirely negative."

Cons:

• Defective AC: The master bedroom remained uncomfortably hot, making the room unusable.
• Unfriendly Staff: Reception was dismissive, rude, and unprofessional.
• Poor Housekeeping: Cleaning occurred only once and was left incomplete.
• Inconvenient Access: Reaching the apartment required taking two separate elevators.

2026-09-11 • via Nuitee
G
Gabriela • couple • ar
10
Excelente
Pros:

La propiedad está muy bien ubicada. Excelente la limpieza de las instalaciones; el personal muy atento y servicial. Todo fue de acuerdo a lo acordado. Muy recomendable

Cons:

En el baño deberían tener bidet

2026-09-10 • via Nuitee
I
Irina • couple • ro
10
2026-09-10 • via Nuitee
M
Mustapha • solo_traveller • ma
9
Excellent
Pros:

Son emplacement

Cons:

Le petit déjeuner est à améliorer

2026-09-10 • via Nuitee
L
Lina • extended_group • co
8
2026-09-10 • via Nuitee
S
Sonia • solo_traveller • it
9
Pros:

Posizione

Cons:

Nulla, permanenza breve

2026-09-10 • via Nuitee
A
Antonio • extended_group • it
10
Eccellente
Pros:

Posizione strategica e qualità della struttura. Personale molto disponibile.

Cons:

Niente

2026-09-10 • via Nuitee
L
Lounes • solo_traveller • ec
9
Pros:

The location, food, staff

Cons:

The mastress

2026-09-09 • via Nuitee
C
Christoph • solo_traveller • ch
8
Es war angenehm und erfüllte den Zweck
Pros:

Alles

Cons:

Passt wie es ist

2026-09-09 • via Nuitee
A
Alicja • couple • pl
9
Pros:

Wygodne łóżko, czysty pokój. Świetna lokalizacja! Serdecznie polecam!

Cons:

Pomimo zameldowania od 12:00, pokój był gotowy dopiero od 13:20.

2026-09-09 • via Nuitee
K
kiriaco • solo_traveller • cl
8
Pros:

La ubicacion

2026-09-09 • via Nuitee
G
Graeme • solo_traveller • au
9
Great location
Pros:

Location was superb. Room was very clean, daily servicing, bed and pillows comfortable.

Cons:

Nothing, all good.

2026-09-09 • via Nuitee
A
Andrea • couple • ar
9
2026-09-08 • via Nuitee
P
pablo • solo_traveller • ve
10
Pros:

Everything!

2026-09-08 • via Nuitee
M
Marcia • extended_group • br
9
2026-09-08 • via Nuitee