Courtyard by Marriott Chattanooga Downtown

Hotels
•
Courtyard by Marriott
8.7 (815 reviews)
200 Chestnut Street , Chattanooga , us
+1 423-755-0871

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Close to attractions
Friendly and helpful staff
Spacious rooms
Good breakfast options
Cons:
Noise from outside disturbed sleep
Cleaning service was inadequate
Expensive parking

Categories

Cleanliness
7.91
There were complaints about the room not being cleaned during a three-night stay.
Service
9.88
Many reviews praised the staff for being extremely friendly and helpful.
Location
9.42
Several reviews highlighted the hotel's location as ideal for various attractions.
Room Quality
8.37
Rooms were described as spacious but noise issues were raised.
Amenities
8.4
Breakfast received positive mentions but clarification on the breakfast concept was lacking.
Value for Money
7.86
Parking fees were considered expensive, affecting overall satisfaction.
Food and Beverage
8.91
Breakfast was described positively with several guests enjoying it.
Overall Experience
8.88
Many guests stated they enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:01

Property Description

Luxurious Amenities
Indulge in rooms with private hot tubs and comfortable workspaces, equipped with modern conveniences like air conditioning and cable TV.

Healthy Dining Options
Savor delicious and nutritious dishes at the on-site café, ensuring a well-balanced meal during your stay.

Convenient Location
Explore nearby attractions such as Boynton Park and Tennessee Aquarium/IMAX within minutes from the hotel.

To book your stay at Courtyard by Marriott Chattanooga Downtown and experience these fantastic features, reserve now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Location

Guest Reviews

8.7
Based on 815 reviews
Cleanliness: 7.91
Service: 9.88
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 8.91
Overall Experience: 8.88
V
Victor • couple • us
7
Great location, but unfortunately the overall experience fell well short of what I expected.
Pros:

The location was the main highlight for us. We chose this hotel because of its proximity to the aquarium and the ability to walk around downtown Chattanooga, which was very convenient. Our room was also spacious and included a separate living room, which was a nice feature. Parking was free, which we appreciated.

Cons:

Unfortunately, I was disappointed from the moment we checked in. The reception area looked messy and the overall appearance and professionalism were not what I expected from a Marriott. Check-in took a long time because the key machine wasn't working, and we were given a master key with a warning that we could be charged $75 if we didn't return it. We never received regular room keys.

One of the two elevators was also out of service, and on our last morning there was a strong chemical smell outside our room while elevator maintenance was being performed. Although parking was free, having to park in a separate structure was inconvenient. Overall, there were too many issues, and I would not choose to stay here again.

2026-08-25 • via Nuitee
A
Ashley • couple • us
8
The hotel has great location for anything downtown, staff is friendly.
Pros:

Location was great, rooms were clean and staff was friendly.

Cons:

The only time our room was cleaned was after we left. None during our stay.

2026-08-24 • via Nuitee
L
Lee • solo_traveller • us
9
At arrival Chris set tone for positive stay.
Pros:

Breakfast was minimum number of choices served by very accomodating, friendly staff. Parking arrangements are convenient and reasonably priced .

Cons:

Meal menus were very limited. I would stay there again but eat at nearby restaurants.

2026-08-24 • via Nuitee
C
Charita • family_with_children • us
10
G. R. E. A. T
Pros:

Location location location

Cons:

Clean rooms respectable staff and great amenities

2026-08-23 • via Nuitee
A
Anthony • family_with_children • fr
8
Séjour agréable
Pros:

Hôtel confortable et propre

Cons:

Le rapport qualité prix

2026-08-16 • via Nuitee
J
James • solo_traveller • us
7
Pros:

The room was large and clean. The staff was very friendly and helpful.

Cons:

The furniture in the living area was very uncomfortable. I can't believe that as clean and comfortable as the rest of the motel was that they had furniture in the rooms that was so uncomfortable that you couldn't hardly even sit on them to watch TV. I requested a room on a high floor, they give me one on the 2nd floor the balcony was right over the top of the awning, where you unload to check-in which restricted to view. The road noise was terrible. That is the reason I wanted a room on one of the upper floors. Due to the fact that there are a lot of homeless people in the area There needs to be a much more secure smoking area for people that do smoke.

2026-08-14 • via Nuitee
B
Barry • extended_group • us
9
WRong location... nice hotel..... wrong location.
Pros:

ONE BIG problem.......this is / was not the expected location. I wanted to be at the Convention center location.......and feel like you guys screwed me and bumped me over to the next closet location.... not sure how you fooled me on that on.

Cons:

Read above

2026-08-10 • via Nuitee
H
Heather • couple • us
10
Wonderful experience will return
Pros:

It was clean the staff were friendly

Cons:

The parking can be better explained I received a ticket for parking in the area across the street

2026-08-04 • via Nuitee
T
Tennisha • couple • us
1
2026-08-02 • via Nuitee
T
Terry • couple • us
4
2026-07-25 • via Nuitee
G
Genise • solo_traveller • us
9
2026-07-25 • via Nuitee
S
Sarah • couple • us
10
2026-07-24 • via Nuitee
S
Selethia • family_with_children • us
10
I love everything things, Location to everything!
Pros:

The view from my room

Cons:

N/A

2026-07-22 • via Nuitee
W
Wondra • solo_traveller • us
10
2026-07-20 • via Nuitee
I
Isabel • family_with_children • co
10
Excelente ubicación y servicio.
Pros:

Todo, sobre todo la amabilidad del personal.

Cons:

Nada. Todo estuvo súper bien.

2026-07-14 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

Very clean. Nice updated rooms. And very convenient to aquarium and places to eat

2026-07-13 • via Nuitee
D
Daniel • solo_traveller • gb
10
Brilliant for everyone visiting chatanooga
Pros:

Great location, staff and facilities, parking on site

Cons:

Only fault was lift was broken. But being repaired now

2026-07-13 • via Nuitee
K
Kasey • couple • us
10
2026-07-11 • via Nuitee
J
Jessica • family_with_children • us
10
2026-07-11 • via Nuitee
L
Lisa • solo_traveller • us
4
2026-07-08 • via Nuitee