Kimpton Bamboo Grove Suzhou by IHG

Hotels
•
Kimpton Hotels
8.9 (36 reviews)
168 Zhuhui Road, Gusu District , Suzhou , CN
+86 512 6516 8168

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location and quiet
Friendly, helpful staff
Very large, modern rooms
Complimentary social hour with drinks/snacks
Nice modern gym
Excellent food options noted
Cons:
Design/layout issues in rooms (shower/towel hook/bathroom door configuration, confusing light switches)
Breakfast buffet perceived as low value and open to public
Aircon limited to 22°C (too warm during hot weather)
Disruptive children affecting breakfast experience
Hotel considered slightly overrated relative to expectations

Categories

Cleanliness
8.9
Not mentioned in reviews — standard quality for this hotel tier.
Service
9.6
Staff repeatedly described as friendly and helpful; complimentary social hour and attentive service were praised.
Location
9.4
Called out as a good location and quiet — positively framed in multiple reviews.
Room Quality
7.9
Rooms are very large and modern, but several design/layout issues (shower door interference with bath mat, towel hook behind door, confusing light switches, main door opening into the bathtub) reduced the experience.
Amenities
9.4
Modern gym and complimentary social hour with drinks/snacks were highlighted as strong points.
Value for Money
7.9
Perceived as somewhat overrated; breakfast buffet described as 'under its value' and being open to the public reduced perceived value.
Food and Beverage
9.2
Food received praise (good breakfast selection, some excellent food), though concerns were raised about buffet access (public, hygiene issues with disruptive children) and value.
Overall Experience
8.9
Generally excellent and memorable stay with many positive moments and a desire to return, tempered by several practical design and value-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodation

Kimpton Bamboo Grove Suzhou, an IHG Hotel, nestled in Suzhou, offers a blend of comfort and style with free bikes, a fitness center, and a serene garden. The rooms boast modern amenities like a coffee machine, TV, and safety deposit box, with some featuring terraces and river views. Indulge in the buffet breakfast each morning for a delightful start to your day.

Dining and Relaxation

Enjoy delectable meals at the on-site restaurant and unwind with a drink at the bar. Take a refreshing dip in the indoor pool or simply stroll through the garden for a peaceful retreat. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Nearby Attractions

Explore nearby attractions like Jinji Lake and Hanshan Temple, adding a touch of adventure to your stay. With Sunan Shuofang International Airport just a short distance away, convenience is at your doorstep. Book your stay at Kimpton Bamboo Grove Suzhou for a truly memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.9
Based on 36 reviews
Cleanliness: 8.9
Service: 9.6
Location: 9.4
Room Quality: 7.9
Amenities: 9.4
Value for Money: 7.9
Food and Beverage: 9.2
Overall Experience: 8.9
L
Lei • couple • au
8
Good hotel but over rated
Pros:

Good location and quiet. Friendly and helpful staff.

Cons:

Since it’s a highly rated hotel I came with fairly high expectations, but some details didn‘t meet my expectations.

Small design facts are not very reasonable, the shower door can’t be opened with the door mat place next to it; the towel hook is right behind the door rather than next to door swing; the light switches are very complicated to figure out; breakfast buffet was under its value and opened to public as well.

2026-10-30 • via Nuitee
W
Wen-hsi • couple • tw
6
2026-10-29 • via Nuitee
聖德 • solo_traveller • tw
8
2026-10-08 • via Nuitee
W
Wai Ping Annabella • couple • hk
9
Enjoyable stay. Will recommend to friends.
2026-08-30 • via Nuitee
R
Ralf • solo_traveller • th
9
2026-08-17 • via Nuitee
鹏 • family_with_children • cn
10
2026-08-13 • via Nuitee
Y
Yun Tine • couple • hk
10
Really nice luxury hotel, amazing grounds and really large room. Wish they would make it an adults only hotel as some of
Pros:

Very nice hotel, social hour with complimentary drinks and snacks was great.
Really big room and staff very friendly and helpful
Nice modern gym
Hotel breakfast had really good selection

Cons:

Aircon temperature was limited to 22 degrees as the lowest which was not cold enough for our liking especially during the summer when it was 39 degrees outside. The hotel did bring in an extra fan which helped out massively.
Other guests children were a bit disruptive at times for a luxury hotel (one young boy came over to our table at breakfast and just screamed and ran off, we then watched him touch all the waffles and lick the chocolate spread spoon)

2026-08-06 • via Nuitee
C
Conte • couple • us
8
2026-07-25 • via Nuitee
A
Alexander • family_with_children • no
9
2026-07-19 • via Nuitee
M
Meimei • extended_group • us
10
2026-07-16 • via Nuitee
N
Nebojsa • family_with_children • sk
10
Upper end of 5 star hotels, Extra ordinarry excellent hotel that we will come back again
Pros:

Excellent modern and quite hotel with many special details that leave everyone beeathless. We enjoyed every moment. Excellent food, very enjoyable moments.

Cons:

Not applicable

2026-07-05 • via Nuitee
C
Cynthia Chan • couple • hk
9
Relaxing stay in stylish modern hotel
Pros:

Beautifully designed resort-like hotel in Suzhou. Both exterior and inside room. Stylish and modern. Very spacious room.

Cons:

The main door opens into the bathroom and bathtub.

2026-05-27 • via Nuitee
Y
Yang • couple • au
9
2026-05-10 • via Nuitee
S
Shengkai • extended_group • no
9
2026-05-05 • via Nuitee
E
erjun • couple • sg
8
Pros:

the view from the balcony is very good, very suzhou vibe. the location is good you can immediately find some small alley to squeeze yourself into, this is where the fun is at suzhou old town.

Cons:

i think it is normal that (well pretty common to me) the good hotels in China normally they will delay your check-in cos the room is not ready, or await for the final inspection. luckly we did not wait for very long and had our welcome drink..

2026-04-22 • via Nuitee
P
Ping • couple • au
10
Pros:

酒店各个方面都很不错👍酒店位置好，闹中取静，非常安静，园林景观也很优美别致。房间干净舒适，床品很赞，床超大超舒服。早餐也很好吃，品类丰富。最值的一提的是酒店工作人员服务意识很强，周到细致。👍👍👍

2026-04-14 • via Nuitee
L
L. M. • couple • hk
9
2026-04-12 • via Nuitee
惠汶 • extended_group • tw
9
2026-03-29 • via Nuitee
A
Anqi • couple • gb
9
Pros:

酒店设施都比较新，健身房有普拉提床。姑苏区在景点附近，旁边很多餐厅。服务人员态度都不错，东西落下了还专门寄回来。前台能借到很多东西，有卷发棒和直发棒还有排插。

Cons:

浴巾上面发现有上一个客人的假睫毛，还有办公坐垫区域的垫子可能要用其他工具深度打扫一下。

2026-03-21 • via Nuitee
X
Xuehua • couple • ca
10
A beautiful and comfortable stay.
Pros:

The beauty of the hotel complex.

Cons:

Nothing

2026-03-15 • via Nuitee