Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG

Hotels
•
Holiday Inn Express
8.8 (457 reviews)
8 Empire Drive , Rensselaer , us
+1 518-286-1011

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Comfortable beds
Satisfying breakfast
Cons:
Customer service issues
No hot water in room
Noise from other guests

Categories

Cleanliness
9.13
The hotel was VERY CLEAN and offer cleaning services daily. Well maintained and clean rooms.
Service
8.6
Staff were very helpful upon arrival, but there were issues with customer service related to card problems during an event.
Location
8.94
Close to Albany and various stores. Good location for traveling.
Room Quality
8.69
Room was beautiful and comfortable, but previous experiences with bed quality varied.
Amenities
8.82
Great air conditioning, access to the pool, and 24-hour gym.
Value for Money
8.38
A bit expensive, but overall satisfactory experience.
Food and Beverage
8.73
Breakfast was tasty and satisfying with adequate options.
Overall Experience
9.1
Overall enjoyable stay with excellent staff and facilities, aside from a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:02

Property Description

Convenient Location:
Located just outside downtown Albany, the Holiday Inn Express & Suites East Greenbush Albany-Skyline offers easy access to the city while providing a peaceful retreat for guests.

Amenities:
Guests can enjoy the indoor pool, hot tub, and well-equipped gym facilities during their stay. The lobby computer is perfect for those needing to catch up on work while away from home.

Comfortable Accommodations:
The hotel's guest rooms feature free Wi-Fi, coffee facilities, and cable TV with pay-per-view movies. With white linens and wood furniture, the rooms provide a cozy and relaxing atmosphere.

Ready to experience comfort and convenience in Rensselaer, New York? Book your stay at the Holiday Inn Express & Suites East Greenbush Albany-Skyline now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.8
Based on 457 reviews
Cleanliness: 9.13
Service: 8.6
Location: 8.94
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.38
Food and Beverage: 8.73
Overall Experience: 9.1
M
Mohammad • extended_group • us
9
Perfect
Pros:

Everything was perfect location, staff , cleaning and breakfast

2026-08-27 • via Nuitee
H
heather • solo_traveller • us
10
Pros:

The staff we great friendly the view that it had.the beds were super comfy.

Cons:

There wasn't anything I didn't like.

2026-08-18 • via Nuitee
G
Gabriella • solo_traveller • it
10
Pros:

Posizione ok. Camera super confortevole. Letti super comodi. Bagno ottimale. Colazione buona.

Cons:

-.

2026-08-15 • via Nuitee
W
Wang • extended_group • us
10
Pros:

Clean, big, peaceful

2026-08-08 • via Nuitee
N
Natasha • extended_group • us
4
2026-07-16 • via Nuitee
R
Robert • extended_group • us
8
Good
Pros:

Breakfast was very average. The turkey sausage was hard. Coffee was fair.

Cons:

Add a premium dark roast coffee.

2026-07-13 • via Nuitee
K
kathryn • couple • us
8
Fine, overnight in town for a family event.
Pros:

The coffeee situation could have been better. The coffee comes out of a machine, and it's only okay.

2026-07-12 • via Nuitee
S
SimoneyBaloney • Family • New York City, New York
10
Great staff and hotel
Pros:

My family has stayed here many times and the hotel is pleasant, clean, and quiet. We always receive a warm and kind welcome from the Front Desk and last night was no exception when Lili greeted us with friendliness and warmth after along day. She made us feel welcome immediately. The Front Desk staff even shared holiday decorations with my daughter on Christmas after she complimented them on their necklaces. You can’t go wrong staying here.

2026-07-04 • via Tripadvisor
E
Ellen • couple • us
9
2026-06-29 • via Nuitee
D
daren • solo_traveller • us
4
Pros:

Clean and location

Cons:

Very loud

2026-06-29 • via Nuitee
S
Sam • solo_traveller • us
10
Pros:

Clean, lemon water

2026-06-27 • via Nuitee
S
Sarah • family_with_children • us
3
2026-06-08 • via Nuitee
R
Ricky • couple • us
9
2026-06-08 • via Nuitee
J
Jeff • couple • us
9
Despite the circumstances necessitating my trip, HIES delivered very well. TY!
Pros:

Room is spacious, well appointed for our needs, and had a comfortable bed. Additionally, it was quiet, there were no slamming doors, people conversing loudly, or other distractions making sleep difficult. Breakfast was good in the morning with a nice amount of food and drink options to accommodate just about any diet and palate. Staff were friendly, joked with me when I did with them, engaged to talk about the community and offered suggestions for area food choices when asked about their personal preferences. I've stayed in this HIES multiple times previously and when my travels take me that way again, I look forward to booking and staying again in the future.

Cons:

The shower could be a bit bigger. I'm a big guy and prefer a little extra room to move and not feel like a bull in a china shop. The pool area was unattended for a while as there were several towels on the chairs and tables. Also, the pool water was a bit cloudy. There were no off-putting smells, chlorine was definitely present, just want clear water.

2026-06-06 • via Nuitee
M
Mike • extended_group • us
10
2026-06-03 • via Nuitee
M
Mohammad Mehdi • solo_traveller • us
9
2026-06-02 • via Nuitee
C
Christine • couple • us
8
overall good stay and I will be back again in 1 month for another visit
Pros:

very good breakfast. great location. staff was very friendly. the place was in great shape other than one of the shower doors

Cons:

One of the shower doors would not stay closed but would keep sliding open. I fould the room lighting too bright for me.

2026-05-25 • via Nuitee
L
lisa • extended_group • us
10
Vacation
Pros:

Very nice place , the staff was excellent

Cons:

Clean

2026-05-22 • via Nuitee
C
Crystal • family_with_children • us
10
My stay was very comfortable and enjoyable.
Pros:

Polite staff and clean room

2026-05-16 • via Nuitee
J
John • solo_traveller • us
8
2026-05-01 • via Nuitee