Holiday Inn Express & Suites East Greenbush Albany-Skyline by IHG

Hotels
•
Holiday Inn Express
8.6 (329 reviews)
8 Empire Drive , Rensselaer , US
+1 518-286-1011

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly and welcoming staff
Good breakfast variety
Great location and views
Spacious rooms
Quiet/peaceful stays
Cons:
Occasional loud noise from stairwell/doors
Coffee quality (machine; suggestion for premium dark roast)
Pool area unattended / slightly cloudy water
Minor room maintenance issues (possible mold on drapes, defective bathtub stopper, shower door problems)
Limited gluten-free breakfast options
Some breakfast items (turkey sausage) were poor texture

Categories

Cleanliness
8.2
Generally praised as clean by many guests, though isolated issues reported (possible mold on drapes, defective bathtub stopper).
Service
9.5
Consistently praised — friendly, warm front desk staff (guest named Lili), helpful and welcoming; staff engaged with guests and provided local recommendations.
Location
9.4
Good location with pleasant views over Albany and the distant mountains; multiple guests noted convenience and a desirable location.
Room Quality
8
Comfortable beds and spacious rooms reported; some negative notes include small showers, a sliding shower door that won't stay closed, and occasional loud stairwell noise near some rooms.
Amenities
7.8
Mixed — breakfast offerings are generally good but coffee options are weak; pool area issues reported (unattended chairs/towels, slightly cloudy water).
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8.3
Breakfast generally well received with good variety; some complaints about turkey sausage texture, limited gluten-free options, and mediocre coffee from the machine.
Overall Experience
9
Positive overall stays with many repeat guests; quiet, pleasant atmosphere and staff warmth lead guests to plan return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Convenient Location:
Located just outside downtown Albany, the Holiday Inn Express & Suites East Greenbush Albany-Skyline offers easy access to the city while providing a peaceful retreat for guests.

Amenities:
Guests can enjoy the indoor pool, hot tub, and well-equipped gym facilities during their stay. The lobby computer is perfect for those needing to catch up on work while away from home.

Comfortable Accommodations:
The hotel's guest rooms feature free Wi-Fi, coffee facilities, and cable TV with pay-per-view movies. With white linens and wood furniture, the rooms provide a cozy and relaxing atmosphere.

Ready to experience comfort and convenience in Rensselaer, New York? Book your stay at the Holiday Inn Express & Suites East Greenbush Albany-Skyline now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

8.6
Based on 329 reviews
Cleanliness: 8.2
Service: 9.5
Location: 9.4
Room Quality: 8
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 8.3
Overall Experience: 9
M
Mohammad • couple • us
10
2026-10-28 • via Nuitee
L
Lisa • family_with_children • us
10
2026-10-20 • via Nuitee
B
Bethany • family_with_children • us
10
Pros:

Clean room, comfy bed

2026-10-14 • via Nuitee
M
Mary ann • couple • us
10
2026-09-17 • via Nuitee
A
Avril • solo_traveller • us
9
I always enjoy the free breakfast and the view over Albany and the distant mountains.
Pros:

Breakfast was fine. However would like more gf options.

Cons:

The sheer drapes over the ac vent seem to have mold growing. Also bathtub stopper seal was defective. There was a loud banging through out the night from the stairwell door which was next to my room. Hadn’t noticed it on previous visits probably due to my location being away from the stairwell

2026-09-14 • via Nuitee
M
Mohammad • extended_group • us
9
Perfect
Pros:

Everything was perfect location, staff , cleaning and breakfast

2026-08-27 • via Nuitee
H
heather • solo_traveller • us
10
Pros:

The staff we great friendly the view that it had.the beds were super comfy.

Cons:

There wasn't anything I didn't like.

2026-08-18 • via Nuitee
G
Gabriella • solo_traveller • it
10
Pros:

Posizione ok. Camera super confortevole. Letti super comodi. Bagno ottimale. Colazione buona.

Cons:

-.

2026-08-15 • via Nuitee
W
Wang • extended_group • us
10
Pros:

Clean, big, peaceful

2026-08-08 • via Nuitee
N
Natasha • extended_group • us
4
2026-07-16 • via Nuitee
R
Robert • extended_group • us
8
Good
Pros:

Breakfast was very average. The turkey sausage was hard. Coffee was fair.

Cons:

Add a premium dark roast coffee.

2026-07-13 • via Nuitee
K
kathryn • couple • us
8
Fine, overnight in town for a family event.
Pros:

The coffeee situation could have been better. The coffee comes out of a machine, and it's only okay.

2026-07-12 • via Nuitee
S
SimoneyBaloney • Family • New York City, New York
10
Great staff and hotel
Pros:

My family has stayed here many times and the hotel is pleasant, clean, and quiet. We always receive a warm and kind welcome from the Front Desk and last night was no exception when Lili greeted us with friendliness and warmth after along day. She made us feel welcome immediately. The Front Desk staff even shared holiday decorations with my daughter on Christmas after she complimented them on their necklaces. You can’t go wrong staying here.

2026-07-04 • via Tripadvisor
D
daren • solo_traveller • us
4
Pros:

Clean and location

Cons:

Very loud

2026-06-29 • via Nuitee
E
Ellen • couple • us
9
2026-06-29 • via Nuitee
S
Sam • solo_traveller • us
10
Pros:

Clean, lemon water

2026-06-27 • via Nuitee
S
Sarah • family_with_children • us
3
2026-06-08 • via Nuitee
R
Ricky • couple • us
9
2026-06-08 • via Nuitee
J
Jeff • couple • us
9
Despite the circumstances necessitating my trip, HIES delivered very well. TY!
Pros:

Room is spacious, well appointed for our needs, and had a comfortable bed. Additionally, it was quiet, there were no slamming doors, people conversing loudly, or other distractions making sleep difficult. Breakfast was good in the morning with a nice amount of food and drink options to accommodate just about any diet and palate. Staff were friendly, joked with me when I did with them, engaged to talk about the community and offered suggestions for area food choices when asked about their personal preferences. I've stayed in this HIES multiple times previously and when my travels take me that way again, I look forward to booking and staying again in the future.

Cons:

The shower could be a bit bigger. I'm a big guy and prefer a little extra room to move and not feel like a bull in a china shop. The pool area was unattended for a while as there were several towels on the chairs and tables. Also, the pool water was a bit cloudy. There were no off-putting smells, chlorine was definitely present, just want clear water.

2026-06-06 • via Nuitee
M
Mike • extended_group • us
10
2026-06-03 • via Nuitee