Country Inn & Suites by Radisson, Big Flats (Elmira), NY

Hotels
•
Country Inn & Suites by Radisson Americas
8 (1187 reviews)
105 E. Mall Rd. , Horseheads , US
+1 607-873-2255

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
7.58
Numerous reviews mentioned cleanliness issues, particularly regarding dust and odors.
Service
9.05
Numerous comments highlighted excellent and friendly service from the staff.
Location
8.59
Guests appreciated the good location for their needs.
Room Quality
8.04
Rooms were described as comfortable and nicely updated, though some issues were noted.
Amenities
7.57
Amenities received mixed feedback, with some areas needing improvement.
Value for Money
8.53
Overall considered reasonable for the price point by most travelers.
Food and Beverage
6.58
Several reviews cited poor quality and limited options for breakfast.
Overall Experience
8.05
Overall experience was positive, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:20

Property Description

Convenient Location
Situated less than 5 miles from Elmira-Corning Regional Airport, this Horseheads hotel offers easy access for travelers.

Comfortable Accommodations
Guests can relax in rooms equipped with cable TV, coffee-making facilities, and cozy en suite bathrooms. For extra space and amenities, suites feature a sofa bed, refrigerator, and microwave.

Relaxing Amenities
Unwind in the indoor pool or hot tub, stay active in the fitness center, and stay connected with free Wi-Fi. Start the day with a delicious continental breakfast and explore nearby attractions like Elmira College and Arnot Mall.

Book your stay at Country Inn and Suites Big Flats – Elmira today for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELM

Location

Guest Reviews

8
Based on 1187 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 6.58
Overall Experience: 8.05
D
darcy • solo_traveller • us
9
Pros:

Quiet room and close to places to eat and shop. The staff was really nice and helpful.

Cons:

N/A

2026-09-19 • via Nuitee
F
Fakhar • family_with_children • us
9
2026-09-10 • via Nuitee
N
Nazia • family_with_children • ca
7
It was comfortable.
Pros:

The room was clean, tidy, and the facilities were great. Bathroom was updated and very clean.
Staff was prompt and courteous.
The breakfast was decent.
Pool was also nice.

Cons:

It would be nice to have towels for use in the pool area.
It would definitely help to have more variety of tea; the only thing that was available was green tea.

2026-09-08 • via Nuitee
M
M • couple • us
5
Pros:

The staff was great

Cons:

Room had a scent. Wasn’t terrible but wasn't a fresh clean scent. :(

2026-09-06 • via Nuitee
H
Henrique • family_with_children • ca
7
Pros:

Easy to park. Nice indoor pool.

Cons:

Smelly carpets. Ok breakfast.

2026-09-05 • via Nuitee
C
CB • family_with_children • tt
10
Excellent place to stay. Highly recommended.
Pros:

Excellent breakfast. Very clean room and hotel. The compound allows for a very quiet stay, away from noise and traffic. It's a few minutes off the main highway, and close to malls and restaurants. The overall area is very nice, clean and appears to be in a safe and friendly neighborhood. I would definitely recommend this hotel when in the area.

Cons:

N/A

2026-09-05 • via Nuitee
D
Daren • solo_traveller • us
8
2026-09-02 • via Nuitee
J
Jason • family_with_children • us
4
Great location and nice hotel with a pool. But the room was not clean at all
Pros:

The front desk staff were very nice and informative.

Cons:

The bathroom was dirty. You could see dried up vomit onside of and behind the toilet. There were no tissues. My grandson found a screw on his side of the bed pointed up ….. luckily he found it without stepping on it.

2026-09-01 • via Nuitee
K
koolman • solo_traveller • de
8
2026-08-29 • via Nuitee
Y
Yu • solo_traveller • us
7
2026-08-28 • via Nuitee
R
Robert • family_with_children • pl
9
2026-08-27 • via Nuitee
A
ABDUR • family_with_children • us
8
2026-08-25 • via Nuitee
S
Susan • couple • us
10
Great location with beautiful rooms at a good price!
Pros:

Property needs a sign closer to the road as it was especially hard to see the entrance at night but otherwise great!!

Cons:

See above

2026-08-25 • via Nuitee
R
Roger • couple • us
10
2026-08-25 • via Nuitee
I
Irza • extended_group • us
7
2026-08-24 • via Nuitee
J
JIA LIN • family_with_children • us
10
2026-08-24 • via Nuitee
A
Arnold • solo_traveller • us
7
Pros:

Location, pool, room, free breakfast

Cons:

Not too many breakfast choices, carpet on the stairs is old, carpet inside room is old, creaking bathroom door

2026-08-23 • via Nuitee
A
ANN • family_with_children • us
3
I would not come back to this hotel.
Pros:

not much - the location was good

The staff checking me in was very friendly and accommodating.

The lobby was welcoming.

Cons:

The bathroom had tiles falling off the wall, the toilet paper holder had spackling around it. Very low lighting in the bathroom. Not a great smell in the room. I checked in at 4:30 and the room had just been serviced.

The comforter had make up stains on it.

The breakfast looks like spam heated up - no options with tea - green tea was only offered. Tables in the breakfast area were broken.

2026-08-23 • via Nuitee
M
Májki • solo_traveller • hu
9
2026-08-22 • via Nuitee
M
Michael • couple • us
10
2026-08-20 • via Nuitee