Extended Stay America Select Suites - New Orleans - Airport

Hotels
•
Extended Stay America Suites
6.6 (392 reviews)
2300 Veterans Boulevard , Kenner , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
3.61
Multiple reviews indicate dirty rooms and areas, significant dissatisfaction with cleanliness.
Service
8.08
Mixed reviews: some praised staff for being friendly while others reported poor responses to complaints.
Location
8.62
Location received multiple positive comments for being convenient and accessible.
Room Quality
5.57
Indicated discomfort with beds and issues with cleanliness affected room quality perception.
Amenities
6.6
Lack of mentioned amenities, but decent basic functionality noted in reviews.
Value for Money
6.56
Value perceived as acceptable given location, but issues with cleanliness and discomfort affect overall perception.
Food and Beverage
6.61
Unmentioned in the reviews; therefore considered standard quality for this hotel tier.
Overall Experience
7.18
Overall experience impacted by cleanliness and service issues; location positively noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:52

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room at Extended Stay America - New Orleans - Airport. Cook your own meals just like at home with a stovetop, microwave, and fridge provided in each kitchen.

Complimentary Services and Amenities
Enjoy free WiFi, 24-hour front desk, and complimentary weekly housekeeping services at our hotel. We also offer laundry and ironing facilities, ensuring you have everything you need for a comfortable stay.

Convenient Grab-and-Go Breakfast and Parking
Start your day right with a free grab-and-go breakfast served every morning. Indulge in breakfast bars, muffins, hot cereal, coffee, and tea. Benefit from free onsite parking and explore nearby attractions like the Mercedes Superdome.

Book now for a delightful and hassle-free extended stay experience at Extended Stay America - New Orleans - Airport.

Important information:

Please note that Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.

Check-in times are Mon - Fri 9am to 10pm and Sat - Sun 10am to 10pm.

No late check-in is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Guest Reviews

6.6
Based on 392 reviews
Cleanliness: 3.61
Service: 8.08
Location: 8.62
Room Quality: 5.57
Amenities: 6.6
Value for Money: 6.56
Food and Beverage: 6.61
Overall Experience: 7.18
K
Kaba • solo_traveller • us
9
Pros:

Great and friendly staff

Cons:

Nothing

2026-09-18 • via Nuitee
Y
Yolanda • couple • us
10
Excellent
Pros:

The Front desk manager Loreal was so professional, great personality, goes above and beyond the call of duty, courteous, smile, excellent customer service skills, etc.

Cons:

No complaints at all

2026-09-17 • via Nuitee
H
Hull • couple • us
7
2026-09-13 • via Nuitee
H
Hull • couple • us
10
2026-09-11 • via Nuitee
D
Daniel • solo_traveller • us
6
2026-08-26 • via Nuitee
K
Keith • couple • us
7
The stay was almost perfect except,my girl could get her own room key replaced if the key stopped working
Pros:

Area,cleanliness,microwave,spacious,refrigerator,
plenty parking,stove to actually cook on

Cons:

The elevator was broken entire time . Had to room keys and out of 10 days the keys only worked 3 full days.The other 7 days,we had to keep walking up and down 3 flights of stairs at least twice after going up the stairs not being able to get in the room.They wouldn’t let my girl in the room when her key stopped working.

2026-08-11 • via Nuitee
S
Sandra • couple • us
3
2026-08-10 • via Nuitee
R
Ross • solo_traveller • us
6
Pros:

It was clean , nice

Cons:

No ice machine in entire place, remote had issues front dest close to early and open to late

2026-08-03 • via Nuitee
Z
Zoreyia • solo_traveller • us
1
2026-07-24 • via Nuitee
P
Patrick • couple • us
1
Pros:

I wouldn’t know! Went to check in, desk was close and wanted me to do it over the phone after I had been driving almost 13 hours

2026-07-22 • via Nuitee
A
Alexander • couple • us
1
2026-07-22 • via Nuitee
B
Brent • solo_traveller • us
3
Critters made it an uncomfortable stay as did the non draining sink.
Pros:

The front desk lady was nice. The hotel was in a good area good close by. The room did have a kitchenette but with the roaches I did not bring any food in the room.

Cons:

I killed several roaches in the room so food in the room was a no go! Roach was flying around very unsanitary and nasty. The bathroom sink took about 15 minutes to drain after brushing teeth so that was fun!!!

2026-07-16 • via Nuitee
C
Cesar • couple • us
3
Pros:

Location

Cons:

Bed not uncomfortable, I chose a room smoke free, but I soon as I stepped in it smells like smoke a lot, found two cockroach in the restroom

2026-07-14 • via Nuitee
A
April • solo_traveller • us
7
2026-07-13 • via Nuitee
J
Javonda • family_with_children • us
1
2026-07-13 • via Nuitee
J
Jean • couple • us
4
Pros:

Location

Cons:

Dirty, there was mold in the bathroom no kitchen utensils or pots and pans no dishes they charged my husband’s card and my card for the exact same stay.

2026-07-13 • via Nuitee
K
Keiana • couple • us
10
2026-07-07 • via Nuitee
T
Tye • solo_traveller • us
10
Pros:

Clean and polite

Cons:

Nothing i didn’t like

2026-06-28 • via Nuitee
T
Tye • solo_traveller • us
10
2026-06-27 • via Nuitee
J
Jazman • couple • us
10
2026-06-22 • via Nuitee