Best Western PLUS Hannaford Inn & Suites

Hotels
•
Best Western Plus
8 (588 reviews)
5900 East Galbraith Road , Cincinnati , US
+1 513-936-0525

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly, helpful staff
Good hot breakfast with waffle maker
Convenient location near shopping and downtown
Spacious suites/kitchenette options
Comfortable beds and strong showers
Nice pool area with ample seating
Occasional free room upgrades
Cons:
Mildew/mold and persistent unpleasant odors
Inconsistent cleanliness; some rooms not cleaned for days
Run-down room issues (peeling doors, broken fridge, latch problems)
Kitchens often lacked dishes/silverware/pots
Pool accessibility and safety concerns (steps, unfenced; reported unhoused person)
Vending machines unstocked and no room service reported

Categories

Cleanliness
6
Multiple guests reported mildew/mold smells, halls and elevator odors, and at least one report of a room not cleaned for three days; several mentions of cigarette smell and musty rooms.
Service
9
Consistently noted as friendly and helpful staff, upgrades provided to some guests, and helpful housekeeping staff called out by name in a positive way.
Location
8.5
Frequently praised for convenience: close to shopping, Whole Foods, easy expressway access and about 15 minutes to downtown; good for events/memorials.
Room Quality
7.5
Mixed reports: some rooms described as spacious, comfortable beds and excellent showers; others were run down with peeling doors, non-working refrigerators, latch/lock issues, chipped paint and occasional odd room setups.
Amenities
7.5
Good breakfast variety and waffle maker, pleasant pool area and kitchenette suites available, but kitchens often lacked dishes/silverware/pots, vending machines unstocked, and pool access/steps and safety issues noted.
Value for Money
8
Generally seen as a reasonable value — free upgrades and solid breakfast add value — though cleanliness and missing in-suite items reduce perceived value for some guests.
Food and Beverage
8
Breakfast is a clear strength for many guests (hot options, rotating hot-dish and waffle maker), though a few found limited or unimpressive choices and so-so coffee.
Overall Experience
9.5
Many guests reported positive stays, praising staff, breakfasts and location; however notable negative issues (mold/odor, cleanliness, amenities gaps and some safety/access concerns) were present for a subset of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Situated just off Interstate 71, Hannaford Suites is a short 5-minute drive from the popular Kenwood Town Centre, offering guests easy access to shopping and entertainment.

Amenities Galore
Enjoy a complimentary daily breakfast to kick start your day, take a refreshing dip in the outdoor pool, or keep up with your fitness routine at the 24-hour fitness center. Stay connected with free Wi-Fi in all guest rooms.

Delightful Dining Options
Indulge in a variety of breakfast options including fresh omelets and hot waffles each morning, and unwind in the evenings at the hotel's happy hour.

Experience comfort and convenience at Hannaford Suites - book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 588 reviews
Cleanliness: 6
Service: 9
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9.5
D
Dorothy • couple • us
9
Pros:

The room , the staff, the food

2026-10-30 • via Nuitee
D
Dawn • family_with_children • us
10
2026-10-19 • via Nuitee
M
Marsha • couple • us
8
2026-10-18 • via Nuitee
T
teresa melton • couple • us
10
2026-10-17 • via Nuitee
F
Frank • solo_traveller • us
8
2026-10-15 • via Nuitee
P
Parsons • solo_traveller • us
5
Pros:

I thought I booked a room with the kitchenette no kitchen and I may be older but I got to the handicap room with a walk-in shower that fits in a wheelchair I'm not in the wheelchair and a porta potty and I don't need a porta potty but it was okay

2026-09-19 • via Nuitee
R
RYO • solo_traveller • jp
8
2026-09-19 • via Nuitee
S
Scott • couple • us
8
2026-09-18 • via Nuitee
J
jeremy seth • family_with_children • us
9
2026-09-14 • via Nuitee
H
Hamon • couple • us
8
Pros:

It was a great location for us. The breakfast was hot and there was a variety. The room was clean and the staff were friendly. Would stay here again. They upgraded us to a king room for free.

2026-09-14 • via Nuitee
L
larry • solo_traveller • us
10
Pros:

Convenience

Cons:

Little outdated

2026-09-13 • via Nuitee
S
Savannah • couple • us
5
Not the best
Pros:

Staff was great. Super friendly and helpful. Especially the woman in housekeeping. Breakfast was decent.

Cons:

The room was extremely run down. Including a non working refrigerator and doors that were peeling.

Pool isn’t fenced in so we encountered an unhoused person using it and urinating next to the pool. Not a great time.

2026-09-13 • via Nuitee
D
David • solo_traveller • us
10
2026-09-12 • via Nuitee
A
Austin • couple • us
7
We enjoyed our stay for out of town trip!
Pros:

The ac was nice and cold, the room was extremely clean, nice tvs, convenient futon couch, and a kitchen island bar with kitchen! I also liked the waffle maker they have for breakfest!

Cons:

The beds were a little uncomfortable and the bathroom door in our room would not latch/lock which made the door always open. It also had a a funnky smell which we was able to take care of with some febreeze but the hall ways always stunk and the elevator. I also wasnt too fond of the breakfest options, just nothing tasted good other than the waffles!

2026-09-08 • via Nuitee
R
Rodríguez Hernández • solo_traveller • us
10
Pros:

Mucho

Cons:

Mucho

2026-09-01 • via Nuitee
M
March • solo_traveller • us
4
Pros:

Room was good. Bed comfy. Shower great.

Cons:

Hotel smelled of mildew, including the room. Lots of plug in air fresheners not hiding it...just adding another bad smell. I have mold allergy and was completely congested after being in hotel for an hour. This cleared up a few hours after leaving ... definitely MOLD problem there . Vending machines not stocked..parking lot bad condition. Massive storage containers/ trucks right in front of hotel..

2026-08-28 • via Nuitee
C
Christine • solo_traveller • us
8
Pros:

Excellent facilities and friendly staff

Cons:

Suites have kitchen, but empty cupboards. No dishes, silverware, pots.

2026-08-28 • via Nuitee
J
James Ogg • couple • us
9
Excellent roomy accommodation with fine breakfasts.
Pros:

Spacious suite with kitchenette. Excellent shower. Breakfast that changes the hot-dish selection each day of the week. Very nice pool area with lots of lounge chairs, of which some are in the shade. Whole Foods market in the shopping mall across the street.

Cons:

Lack of sidewalks to stroll to nearby cafes and shopping area. So-so coffee. No room service (towels, bed, etc.), even after we requested it after our 2nd night. Very thin toilet paper.

2026-08-25 • via Nuitee
D
Daphne • family_with_children • us
7
2026-08-25 • via Nuitee
M
Michaela • solo_traveller • de
8
2026-08-22 • via Nuitee