Cresthill Suites Syracuse

Hotels
8.6 (1424 reviews)
6410 New Venture Gear Drive , East Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated furnishings

Categories

Cleanliness
6.48
Multiple reviews mention cleanliness issues, with some rooms described as dirty and having bugs.
Service
9.45
Many reviews praise the staff for being friendly and attentive.
Location
8.99
Several comments highlight the good location of the hotel.
Room Quality
7.94
Some guests mentioned outdated furniture and a need for renovations.
Amenities
8.97
Amenities like kitchens and breakfast options received positive mentions.
Value for Money
8.43
Guests felt the stay was worth the price, though some noted the need for improvements.
Food and Beverage
9.48
Breakfast received consistently positive reviews for quality and variety.
Overall Experience
9.05
Overall, many guests would recommend this hotel, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Modern Suites with Kitchenettes and Free Wi-Fi
Indulge in the comfort of a fully equipped suite with a kitchen and complimentary Wi-Fi at Cresthill Suites Syracuse. Enjoy cable TV, coffee facilities, and a kitchen stocked with essentials for your convenience.

Convenient Amenities for Business and Leisure
Take advantage of our 24-hour gym, business center, on-site convenience store, and laundry facilities during your stay. Whether you're here for work or leisure, we have you covered with all the amenities you need.

Prime Location near Major Attractions
Located just 15 minutes from Syracuse Hancock International Airport and within proximity to the Museum of Science & Technology and Syracuse Symphony Orchestra, Cresthill Suites Syracuse offers a convenient stay with easy access to key attractions.

Book your stay now and experience comfort and convenience at Cresthill Suites Syracuse!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Feb 26, 2026 until Sun, May 31, 2026
Swimming pool: Closed from Tue, Sep 1, 2026 until Thu, Dec 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 1424 reviews
Cleanliness: 6.48
Service: 9.45
Location: 8.99
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.05
C
Cristina • solo_traveller • es
7
2026-05-22 • via Nuitee
B
Brenda • solo_traveller • us
8
Pros:

Easy access. I didnt try the breakfast but appreciated the coffee a cess 24/7.

2026-05-19 • via Nuitee
A
Anastasiia • couple • us
7
A solid choice for one night. Clean, spacious and cozy.
Pros:

Nice bed, the room was clean, spacious, had zones like kitchen and a living room.

Cons:

The hotel itself is somewhat shabby and needs renovation.

2026-05-18 • via Nuitee
E
Emily • couple • us
10
2026-05-16 • via Nuitee
S
Sharon • extended_group • us
8
2026-05-12 • via Nuitee
E
Evan • extended_group • us
7
Pros:

Friendly staff, good location, 2 bedrooms

Cons:

Tiny ants in bedroom, shower did not drain properly

2026-05-12 • via Nuitee
P
Pat • solo_traveller • us
6
fine but unlikely to return
Pros:

should have fresh fruit and eggs at breakfast;

Cons:

couch in room was dirty

2026-05-10 • via Nuitee
J
Joseph • solo_traveller • us
9
Pros:

I like the full size refrigerator. TV's on both areas and the free breakfast

Cons:

The termination of reduced room rate for clay target shooters

2026-05-09 • via Nuitee
T
Thida • couple • us
8
Clean, close and good value.
Pros:

Quite and convenient.

Cons:

None.

2026-05-09 • via Nuitee
L
lonny • couple • us
10
Pros:

location price

2026-05-08 • via Nuitee
A
Arshdeep • family_with_children • ca
9
It was good stay but breakfast could have more options and better
Pros:

Location and style it was built

Cons:

Breakfast have limited options.

2026-05-06 • via Nuitee
M
Micayla • couple • us
9
2026-05-05 • via Nuitee
D
Dave • solo_traveller • us
10
2026-05-05 • via Nuitee
M
Micayla • couple • us
8
2026-05-05 • via Nuitee
M
Mandeep • couple • us
10
2026-05-04 • via Nuitee
M
Mahmoud • solo_traveller • us
10
2026-05-03 • via Nuitee
J
Jeremy • solo_traveller • us
7
2026-05-03 • via Nuitee
M
Mello.c • solo_traveller • us
4
Miserable
Cons:

Garbage cans weren't even empty and food still in the fridge when I checked in. They refused to change my bed because I had put a mattress topper on the bed, due to the fact that the bed was extra hard.

2026-05-03 • via Nuitee
M
Michael • couple • us
7
2026-04-29 • via Nuitee
A
Andre • couple • us
9
Very comfortable
Pros:

Very homey, calm and has decent amenities like breakfast and 24/7 juice

Cons:

Far from downtown/ the city area

2026-04-27 • via Nuitee