Sheraton Grand Sacramento

Hotels
•
Sheraton
8 (388 reviews)
1230 J Street , Sacramento , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great party location
Cons:
Access issues to front desk and amenities
Expensive food and drink pricing

Categories

Cleanliness
6.71
Mentioned issues with cleanliness and overall quality in reviews.
Service
9.68
General service quality is good and standard for a hotel of this tier.
Location
8.72
Great downtown area close to many attractions.
Room Quality
9.17
Rooms are described as clean, quiet, and comfortable.
Amenities
7.7
Issues with access to amenities like breakfast and wifi.
Value for Money
6.16
Perceived feeling of being fleeced by the property.
Food and Beverage
7.21
Complimentary breakfast issues and inflated prices for food and drinks.
Overall Experience
8.68
Varied experiences; some enjoyed the party atmosphere despite other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:06

Property Description

Historic Building Charm
Step into a piece of history at our hotel located in the beautifully restored Public Market Building.

Luxurious Accommodations
Unwind in our signature Sweet Sleeper beds and enjoy modern amenities like air conditioning, flat-screen TV, and a coffee machine in every room.

Convenient Location
Explore Sacramento with ease - we're just steps away from the Convention Center and a variety of attractions. Book now for a memorable stay at the Sheraton Sacramento!

Important information:

A valid credit card is required at check-in. Cash payment is accepted at departure.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 37 per day.

Location

Guest Reviews

8
Based on 388 reviews
Cleanliness: 6.71
Service: 9.68
Location: 8.72
Room Quality: 9.17
Amenities: 7.7
Value for Money: 6.16
Food and Beverage: 7.21
Overall Experience: 8.68
K
Kiana • couple • us
10
Pros:

Clean friendly no problems

Cons:

Parking was

2026-05-27 • via Nuitee
C
Carol • couple • us
5
I probably would not stay unless I inspected the room first
Pros:

The bed we’re comfortable and staff kind

Cons:

The bathroom was filthy we had to clean the bathroom. It had hair in the sink and floor

2026-05-26 • via Nuitee
J
Juanita • couple • us
10
2026-05-26 • via Nuitee
E
Eddie • family_with_children • us
10
perfect location
Pros:

location

Cons:

nothing

2026-05-25 • via Nuitee
O
Olga • couple • us
10
2026-05-21 • via Nuitee
E
Erica • family_with_children • us
10
Pros:

Room service for breakfast was great. Coffee didn’t come with milk and oatmeal was missing almonds. Coffee was ok. Downstairs was great and room comfortable. Elevators were a problem with so many people and 2 being out of service. Took almost 20 minutes to go down. Great location. Would stay again.

Cons:

See above

2026-05-11 • via Nuitee
S
Stephanie • family_with_children • us
6
I won’t be booking again. For the cost and the lack of amenities. It’s not worth the amount.
Pros:

The location was good

Cons:

After paying so much for a room, there was no Wi-Fi unless you payed more.

2026-04-25 • via Nuitee
S
Stephanie • couple • us
10
Great hotel!
Pros:

Friendly staff and great location. Room was very comfortable and clean. The mirror in the bathroom was very cool. The room had several cool features:)

Cons:

Nothing

2026-04-11 • via Nuitee
O
orozco • couple • us
7
Pros:

The staff was very friendly.

Cons:

We stayed there for a convention that was happening and only 2 elevators were functioning. Due to the amount of foot traffic in the hotel, it took a very long time to get up to our room.

2026-04-08 • via Nuitee
T
tamorap2026 • Friends getaway
10
Fabulous staff
Pros:

The hotel is beautiful, clean and the staff is wonderful. James went above and beyond trying to help us when we lost a pair of prescription glasses at the parking garage next door. Thank you for a wonderful experience and we will return again.
The Lay’s

2026-04-07 • via Tripadvisor
H
Holman • couple • us
10
Nice Stay
Pros:

Beautiful hotel with all rooms renovated

Cons:

Bed wasn't as soft as I like & pillows could be more substantial.

2026-03-31 • via Nuitee
M
Michael • family_with_children • us
10
Nice property, great customer service, comfortable environment.
Pros:

I really the service and the Front desk was topnotch. Michael helped us check in early in leu of holding our luggage while we were at a convention next door. Food was good. The view of the City from the 14th floor was great and the window box was great fun to people watch .

Cons:

Honestly nothing at this point.

2026-03-26 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-03-06 • via Nuitee
H
Hebert • couple • us
9
Excellent guest service paired with an updated, and clean room made for a very welcoming stay.
Pros:

We had an excellent stay, even while the hotel was undergoing construction. The staff took extra care to clearly reroute guests and minimize inconvenience, which we truly appreciated. Our room was neat, updated, and very comfortable. The linens were crisp and felt wonderful.

Cons:

One of the elevators was out of service and for a weekend with a high volume of people, that extra elevator would have been helpful, but wasn't too much of an issue.

2026-02-28 • via Nuitee
J
Jeanie • couple • us
8
2026-02-22 • via Nuitee
L
Louisebremner • Business
10
Incredible stay!
Pros:

Incredible stay! Love the new reception and bar area. Bianca at the front desk was warm and welcoming, very attentive and knowledgable. The managers, Sierra and Kevin, were amazing too.

The room and public areas were very clean. The bartenders were friendly and attentive. Can’t wait to stay again!

2026-02-21 • via Tripadvisor
K
Katie • family_with_children • us
6
Clean rooms conviently located across from convention center - wait until construction is complete
Pros:

Rooms were nice and clean, we had a quiet room at the end of the hall.

Cons:

Construction, had to go up to the 2nd floor to use the elevator and 3rd floor for front desk. Stairs were blocked when huge crowds of families just wanted to get up to their rooms asap. We showed up at the hotel around 10am and had to wait in the lobby until I went back to the front desk at 4:00 to get a room. Pool was closed due to construction and I don’t think we knew this ahead of time.

2026-02-14 • via Nuitee
S
Seung Jae • solo_traveller • kr
10
2026-02-13 • via Nuitee
K
karync576 • Solo travel • Auburn, Placer County, California
10
Now call Merchant 25
Pros:

January 30, 2026

Now review number one thousand two hundred fifty two of excellent Sheraton Grand Sacramento!

Yes getting pricy, however is still an excellent hotel! Very walkable of many restaurants, Capitol Building, restaurants, museums!

This is for their recently renovated restaurant/bar. It used to be called Public Market Bar! I used sit there often, order orange juice. Since Mister Corona Virus, no more yummy bar snacks, but can still sit and enjoy orange juice! It is newly renovated. The child chicken strips is $10.00 plus tax, three big chicken strips, able to no extra charge substitute looks like Caesar salad instead fries! Way more cheaper than a very expensive place in Old Town Sacra! Their place in Old Town Sacra not serves cups of water to party of people, they “force” the customer to pay five dollars plus tax for bottled water. Child menu rounding off is seventeen dollars plus tax! Me, I say for child menu, eleven dollars plus tax or less is reasonable price for child menu. Any more expensive than hotel restaurant ($22.00 plus tax) for child menu I my own will not go! Now is called Merchant 25!

2026-01-31 • via Tripadvisor
K
Kerry • couple • us
8
Nice and pleasurable during my two day stay.
Pros:

I like the hotel and it's location to activities and other restaurants. I also like that the Sheraton has started remodeling for my next visit.

Cons:

Slow elevator access when there are events nearby, example Youth Band.

2026-01-21 • via Nuitee