The Chattanoogan Hotel, Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
8.7 (403 reviews)
1201 Broad Street , Chattanooga , us
+1 423-756-3400

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns

Categories

Cleanliness
7.76
Some reviews mentioned cleanliness issues, particularly with the room and bathroom.
Service
9.23
Most reviews highlighted the staff's friendliness and helpfulness.
Location
9.27
Repeatedly praised for its perfect downtown location.
Room Quality
8.72
Rooms generally described as comfortable, with mixed reviews on some specific details.
Amenities
8.75
Good feedback on amenities, particularly regarding the gym and on-site Starbucks.
Value for Money
8.21
Some mentions of price concerns, but overall seen as reasonable for quality.
Food and Beverage
8.76
Food quality generally praised, particularly breakfast options.
Overall Experience
8.93
Most reviews reflect a very positive and enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Luxurious Accommodations
Experience modern guest rooms with free Wi-Fi, 50-inch flat-screen TVs, and a convenient work desk. Accessible rooms are also available for all guests' needs.

Dining Excellence
Indulge in a variety of dining options from Noogan’s Coffee Market to the rooftop bar, High Rail. Enjoy delicious meals at Forge and Stills + Mash Bourbon Bar. Room service is available for breakfast and dinner for a relaxing dining experience.

Relaxation and Recreation
Stay active at the on-site fitness center equipped with cardio machines and weights. Unwind at The Spa at the Chattanoogan for a pampering session. Explore nearby attractions like Lookout Mountain, Ruby Falls, and Lake Winnepesaukah amusement park.

Book now to elevate your Chattanooga experience at The Chattanoogan Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 403 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
7
786lashawnp • Friends getaway
10
Honest review
Pros:

This place was amazing and well worth the getaway it was so close to everything. The staff was so friendly and helpful with anything needed. The valet team is the best especially Ricky who always went above and beyond to make sure we had the car in a timely manner or helping with my bags. He is a great asset to that team

2026-07-24 • via Tripadvisor
N
Nancy • solo_traveller • us
10
Excellent - sorry we didn’t gave more than 12 hrs of our stay.
Pros:

Location, cleanliness, kind front desk. Genuinely pet-friendly!

Cons:

The bathroom door slammed shut - one of the guests hurt her thumb, then spilled her coffee

2026-07-20 • via Nuitee
L
Lawrence McAdoo • couple • us
10
This is one of my top 5 staycation hotels in Chattanooga.
Pros:

Perfect Spot for Our 14th Anniversary
The Chattanoogan Hotel is by far one of our top staycation picks in Chattanooga, and it didn't disappoint for our 14th wedding anniversary. Our room was a great size and incredibly comfortable — exactly what you want for a relaxing getaway.
We spent two evenings at the High Rail Bar, where the lemon drops quickly became our favorite. The next morning, my wife grabbed a Starbucks coffee and a light breakfast downstairs before we headed back to the room to relax until checkout.
The staff throughout our stay were amazing — attentive and friendly at every turn. We'll definitely be back for our next celebration!

2026-07-15 • via Nuitee
D
Donya • couple • us
5
Was there for the night, but didn’t get any sleep
Pros:

The front desk was nice

Cons:

There were teenage girls screaming and squealing until after midnight. Then they were back at it around 7:30 am.

Paid for the stay and then have to pay for parking- greedy.

2026-07-11 • via Nuitee
C
Christopher Bassil, M.D. • solo_traveller • us
9
Pros:

Convenience, good location, overall clean

Cons:

Food was a little pricey

2026-07-10 • via Nuitee
K
kimberly • couple • us
7
2026-07-06 • via Nuitee
J
jacksJ4877NU • Business
10
Pleasant
Pros:

Peyton did a great job took my bags to the garage for me

2026-06-25 • via Tripadvisor
H
Handy • solo_traveller • us
10
2026-06-24 • via Nuitee
R
Randy • couple • us
8
We loved the TN river, the location, felt very safe walking around.
Pros:

The Roof Top restaurant, the parking guys, and employees were very nice.

Cons:

I did not like that I could not connect to the FREE WiFi that was not free. Then we could not use our phones or laptops in the room. We had to leave to be able to get emails.
Why do you say you have a pool on website but there is no pool.

2026-06-22 • via Nuitee
W
Wendy • couple • tw
10
Pros:

房間舒適、位置很好、公共區有微波爐

2026-06-22 • via Nuitee
H
Hosmer • couple • us
10
2026-06-18 • via Nuitee
L
Leilani • extended_group • us
9
2026-06-09 • via Nuitee
D
Dean • couple • us
8
It was fine
Cons:

Rooms are too dark Not enough lighting very irritating
No coffee bar
had to drink starburnt
Valet app confusing

2026-06-07 • via Nuitee
K
K4262DHlaurat • Family
10
Hustle and friendly
Pros:

Ian at valet was cute and friendly. He was a hustler and he loved that I know MegaTron

2026-06-06 • via Tripadvisor
B
Brooke • couple • us
1
2026-06-05 • via Nuitee
L
Loyse • solo_traveller • us
7
2026-05-29 • via Nuitee
J
Joann • solo_traveller • us
8
2026-05-29 • via Nuitee
A
Ava • couple • us
1
Not satisfactiory for the money that was spent.
Pros:

Honestly, not much.

Cons:

I stayed from Monday, May 25, 2026, to Wednesday, May 27, 2026, and my experience was highly unsatisfactory. (In my opinion:The hotel doesn’t look like the pictures that are located on booking. Com) Initially, the housekeeping staff did not thoroughly clean the room. After reporting this issue to the front office, a staff member named James explained that the level of cleaning depended on whether a deep clean or a regular clean was performed. This indicated that the sink, which remained dirty from the morning, was not to be cleaned during the regular service.

Additionally, between approximately 1:30 am and 3:30pm. each night, I experienced someone attempting to enter my room by twisting the door knob. On the first night, May 25, 2026, I attempted to report this incident to the front desk; however, management was unavailable, and my concern was not relayed to security or management.

On Tuesday, May 26, 2026, I was able to speak with James, to whom I reported both incidents. He explained that the night manager was on lunch and would return by 11:30pm I informed him that we were exhausted and had been out all day, requesting that the manager call me before 11:30am Unfortunately, this call was never received. Around 1:30 a.m., the issue recurred. I contacted Cain, the front desk manager, who stated that James had only left a note instructing him to call me. I reiterated my concerns regarding housekeeping and was told he would contact housekeeping to clarify their responsibilities.

Furthermore, I expressed concern about someone continuously attempting to tamper with my door knob each night. My 14-year-old daughter was also present in the room. Cain suggested that I use earplugs, to which I responded that if I had already informed staff about someone trying to force entry, earplugs would not address the safety issue.

Throughout my stay, I felt there was a lack of urgency and professionalism. I experienced significant sleep deprivation due to these disturbances.

2026-05-27 • via Nuitee
N
nyge0rgian • Family • Atlanta, Georgia
10
Perfect hotel for a getaway from Atlanta and Nashville
Pros:

My children and grandchildren live in Atlanta and Nashville, so I thought it would be an ideal getaway for us all to meet midway in Chattanooga. The Chattanoogan Hotel is beautiful, convenient, and the stay was outstanding. Bedding was luxurious, and the pillows (important to me) allowed for a most comfortable rest. The staff couldn’t have been nicer, and I stop here every time I travel to Nashville for a visit, just to stretch my legs and grab a cup of coffee in the lobby Starbucks. I highly recommend The Chattanoogan!

2026-05-19 • via Tripadvisor
L
lanaa565 • Couples
10
Will be back!
Pros:

Beautiful place! Warm and inviting rooms.

2026-05-15 • via Tripadvisor