The Chattanoogan Hotel, Curio Collection By Hilton

Hotels
•
Curio Collection by Hilton
8.5 (290 reviews)
1201 Broad Street , Chattanooga , US
+1 423-756-3400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (e.g., Hailey, valet Ricky)
Great central, walkable location
Clean and comfortable rooms (beds, quiet/dark)
Multiple on-site restaurants and Starbucks
Good value for price / ideal for staycations
Gym and valet service
Pet-friendly
Cons:
Parking expensive and sometimes not close to rooms
Parking deck area noted as sketchy / safety concerns
Occasional cleanliness issues (stains on pillows/towels)
AC/air not cooling in at least one room
No pool despite some expectations
Limited non-buffet breakfast options mentioned
Bathroom door safety incident reported

Categories

Cleanliness
7.5
Mixed reports: several guests praised cleanliness and tidy rooms, but a few noted stains on pillows/towels and an uncooled room, lowering overall cleanliness sentiment.
Service
9.5
Consistently strong service: multiple mentions of helpful, friendly staff (Hailey, valet Ricky), attentive front desk and excellent breakfast waitstaff.
Location
9
Frequently praised for walkable, central location and proximity to attractions, though some guests noted safety concerns around the parking deck and high local parking costs.
Room Quality
8
Rooms described as comfortable, well-sized and personalized (good beds, dark/quiet), but occasional issues reported (AC not cooling, bathroom door incident, some wear).
Amenities
8.5
Strong amenities presence: multiple on-site restaurants, Starbucks, gym and valet; some guests expected a pool that was not available.
Value for Money
9
Several guests explicitly called it great value for the price and good for staycations, despite extra parking costs.
Food and Beverage
8.5
Multiple restaurants and positive staff service at breakfast were noted; one guest mentioned limited non-buffet breakfast options.
Overall Experience
8
Generally positive overall with many repeat/staycation recommendations and memorable staff interactions, tempered by parking, occasional cleanliness and amenity expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodations
Experience modern guest rooms with free Wi-Fi, 50-inch flat-screen TVs, and a convenient work desk. Accessible rooms are also available for all guests' needs.

Dining Excellence
Indulge in a variety of dining options from Noogan’s Coffee Market to the rooftop bar, High Rail. Enjoy delicious meals at Forge and Stills + Mash Bourbon Bar. Room service is available for breakfast and dinner for a relaxing dining experience.

Relaxation and Recreation
Stay active at the on-site fitness center equipped with cardio machines and weights. Unwind at The Spa at the Chattanoogan for a pampering session. Explore nearby attractions like Lookout Mountain, Ruby Falls, and Lake Winnepesaukah amusement park.

Book now to elevate your Chattanooga experience at The Chattanoogan Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 290 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8
C
Caroline • couple • us
10
Excellent services
Pros:

The staff Hailey was great! We had booked another Hilton but we didn’t like it and ended up with last minute changes and we were grumpy BUT she did amazing and ended up having a smooth change.

The breakfast waiters are also wonderful excellent customer care

Cons:

Clean and Well arranged

2026-10-31 • via Nuitee
C
Caroline • couple • us
10
Excellent services
Pros:

Excellent Services

Cons:

Nothing

2026-10-31 • via Nuitee
P
Paul • couple • us
9
I would definitely stay again.
Pros:

Very clean and staff was nice

Cons:

The parking garage wasn’t that close to my room

2026-10-15 • via Nuitee
B
Brittany • solo_traveller • us
10
2026-10-12 • via Nuitee
H
Hannah • family_with_children • us
8
2026-10-09 • via Nuitee
D
DiFilippo • solo_traveller • us
10
Pros:

Pet friendly and walkable location

2026-09-15 • via Nuitee
H
Hal • couple • us
9
2026-09-09 • via Nuitee
T
Tiffany • solo_traveller • us
9
Good deal in the hear of Chattanooga
Pros:

The hotel was clean well laid out.

Cons:

The parking deck was across the way and had some sketchy people hanging out in it.

2026-09-07 • via Nuitee
M
Matthew • solo_traveller • us
7
2026-09-03 • via Nuitee
N
Nate • couple • us
10
2026-09-01 • via Nuitee
S
Salva • solo_traveller • pr
10
Pros:

Restaurant and gym facilities

2026-08-28 • via Nuitee
P
Perry • couple • us
8
Very nice
Pros:

The restaurants

Cons:

Nothing

2026-08-20 • via Nuitee
A
Alexis • solo_traveller • us
8
Cons:

The air in the room didn’t get cold and in this summer heat, that made the stay very uncomfortable. Also, there were stains on the pillows and towels from the previous occupant.

2026-08-17 • via Nuitee
N
Niquanna • couple • us
9
Amazing value for the price
Pros:

This location was great! My significant other and I visited for a quick birthday trip and everything was so beautiful, down to the personalization of the room.

Cons:

I thought there was a pool, but it did not ruin the trip!

2026-08-17 • via Nuitee
A
Adam • couple • us
7
The room was relaxing and clean.
Pros:

The bed was very comfortable, and the room was clean. There were three restaurants in the hotel and a Starbucks coffee shop. Local attractions were within walking distance. My wife liked that the room was dark and quiet.

Cons:

Be ready to pay to park your car not just at the Hotel but anywhere in Chattanooga. It cost me $48 for two days at the hotel to park my car. The first clue we were in a high-crime area was when we went into the grocery store down from the hotel; there were three local police officers on duty as security. When I drove a half mile from the hotel I had to stop behind a car doing a drug deal in the middle of the road. It would be nice if a person could operate the lights by the bed while lying in the bed.

2026-08-17 • via Nuitee
A
Alexis • solo_traveller • us
8
2026-08-17 • via Nuitee
I
Ivana • solo_traveller • it
9
Pros:

Camera molto spaziosa con due letti queen. Pulizie ogni giorno, diversamente da molti hotel negli Usa.

Cons:

Vasca con doccia e non doccia. Un pelo trovato sul lavabo. Colazione non a buffet, scelta limitata.

2026-08-08 • via Nuitee
4
4billa • Friends getaway • Atlanta, Georgia
6
Fun Weekend in Chattanooga
Pros:

Great location, dated facility, inconsistent service, overall cleanliness was good

2026-08-07 • via Tripadvisor
K
Kevin B • couple • us
9
2026-08-06 • via Nuitee
7
786lashawnp • Friends getaway
10
Honest review
Pros:

This place was amazing and well worth the getaway it was so close to everything. The staff was so friendly and helpful with anything needed. The valet team is the best especially Ricky who always went above and beyond to make sure we had the car in a timely manner or helping with my bags. He is a great asset to that team

2026-07-24 • via Tripadvisor