Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price for quality
Cleanliness issues

Categories

Cleanliness
7.85
There are mentions of cleanliness issues with the bathrooms and breakfast space being dirty.
Service
9.35
The staff were described as friendly and doing their best despite some difficulties.
Location
9.35
The location is praised as excellent, close to city center and quiet.
Room Quality
7.35
Rooms were noted as old, with issues like small sheets and bathrooms.
Amenities
8.35
Basic amenities are available; some guests appreciated the presence of a refrigerator.
Value for Money
6.85
Guests expressed dissatisfaction regarding the high price in relation to room quality and breakfast.
Food and Beverage
7.35
Breakfast offerings were not diverse and lacked quality, leading to a negative experience.
Overall Experience
8.35
Guests found the overall stay decent but had notable issues impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious 4-Star Stay in the Heart of Lille

Modern Comforts: Indulge in spacious, soundproof rooms with flat-screen TVs and air conditioning for a relaxing stay.

Culinary Delights: Experience traditional French cuisine at the Novotel Café and bar, open 24/7 for your convenience.

Wellness & Services: Stay fit at the well-equipped fitness centre and enjoy professional services from the multilingual staff round the clock.

Experience the best of Lille at Novotel Lille Centre Gares. Book now for a memorable stay!

Important information:

Please note that the credit card used to make the reservation will be requested upon arrival. The name on the card must be the same of the guest.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8.1
Based on 2239 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 8.35
M
Marine • solo_traveller • fr
9
2026-08-29 • via Nuitee
C
Carole • family_with_children • fr
8
2026-08-27 • via Nuitee
L
Laura • family_with_children • gb
8
2026-08-25 • via Nuitee
C
chani yoko • solo_traveller • cd
10
Pros:

Tout

Cons:

Tout etait parfait

2026-08-24 • via Nuitee
S
Sophie • family_with_children • fr
8
Pros:

Le petit dej était top, le ménage était fait tous le jours et le séjour était agréable pour ma famille et moi

2026-08-24 • via Nuitee
M
Marvellous • solo_traveller • zw
4
2026-08-23 • via Nuitee
B
Berendina • solo_traveller • nl
8
2026-08-23 • via Nuitee
D
Darren • family_with_children • gb
7
Decent place for a stop over!
Pros:

Friendly, helpful staff! Kids loved the games on arrival and the free table football. Room had everything we needed. Comfy bed.

Cons:

Toilet was a little dirty. Decor tired. If you’re getting off the train it is ideally located but for the main centre, it’s a bit out the way.

2026-08-23 • via Nuitee
T
Tushar • solo_traveller • gb
9
Comfortable stay and good location
Pros:

Location was perfect, staff were very nice and room was good for our family needs.

2026-08-22 • via Nuitee
L
Lucia • solo_traveller • nl
5
Pros:

Ontbijt was oké

Cons:

De rest

2026-08-21 • via Nuitee
J
Julie • family_with_children • be
8
Pratique et sans mauvaise surprise !
Pros:

Très bon buffet petit déjeuner pour 19.50€/adulte, enfant de moins de 15 ans offert.
Bonne situation, à proximité à pied du coeur de Lille.
Literie confortable.
Personnel fort sympathique.

Cons:

Salle de bain un peu vieillissante mais fonctionnelle.

2026-08-21 • via Nuitee
M
Mohamed Lemine • family_with_children • mr
9
2026-08-21 • via Nuitee
M
Marieme • extended_group • fr
7
A part la gentillesse du personnel et le confort du lit. Pas top pour un quatre étoiles
Pros:

L accueil du personnel

Cons:

Le petit déjeuner les draps pas bien repassés et le manque de rangement. Ni dans la chambre ni dans la pièce

2026-08-20 • via Nuitee
S
Sahana • solo_traveller • fr
8
2026-08-19 • via Nuitee
A
Alpha • solo_traveller • nl
8
2026-08-19 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
2026-08-18 • via Nuitee
C
Christa • family_with_children • nl
7
2026-08-18 • via Nuitee
A
Athanasios • solo_traveller • gr
7
2026-08-17 • via Nuitee
C
Cristian MB. • family_with_children • fr
4
Décevant, un Ibis vaut bien mieux
Cons:

à éviter, la proprété n'est pas leur point fort

2026-08-17 • via Nuitee
H
Helene • family_with_children • fr
8
2026-08-17 • via Nuitee