Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price for quality
Cleanliness issues

Categories

Cleanliness
7.85
There are mentions of cleanliness issues with the bathrooms and breakfast space being dirty.
Service
9.35
The staff were described as friendly and doing their best despite some difficulties.
Location
9.35
The location is praised as excellent, close to city center and quiet.
Room Quality
7.35
Rooms were noted as old, with issues like small sheets and bathrooms.
Amenities
8.35
Basic amenities are available; some guests appreciated the presence of a refrigerator.
Value for Money
6.85
Guests expressed dissatisfaction regarding the high price in relation to room quality and breakfast.
Food and Beverage
7.35
Breakfast offerings were not diverse and lacked quality, leading to a negative experience.
Overall Experience
8.35
Guests found the overall stay decent but had notable issues impacting their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:17

Property Description

Luxurious 4-Star Stay in the Heart of Lille

Modern Comforts: Indulge in spacious, soundproof rooms with flat-screen TVs and air conditioning for a relaxing stay.

Culinary Delights: Experience traditional French cuisine at the Novotel Café and bar, open 24/7 for your convenience.

Wellness & Services: Stay fit at the well-equipped fitness centre and enjoy professional services from the multilingual staff round the clock.

Experience the best of Lille at Novotel Lille Centre Gares. Book now for a memorable stay!

Important information:

Please note that the credit card used to make the reservation will be requested upon arrival. The name on the card must be the same of the guest.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2173 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 6.85
Food and Beverage: 7.35
Overall Experience: 8.35
D
Daniel • solo_traveller • de
8
2026-07-25 • via Nuitee
E
E. • family_with_children • nl
7
Prima maar kan niet zeggen dat ik dit vier sterren vind.
Pros:

Locatie was prima. Kamer was schoon.

Cons:

Slaapbank net iets te krap voor onze twee kinderen. Erg simpele inrichting.

2026-07-25 • via Nuitee
H
Hans • solo_traveller • be
7
2026-07-25 • via Nuitee
L
Linda • solo_traveller • nl
10
Pros:

Na een doorreis vakantie zijn we hier voor het laatst gestopt.Wat hebben we heerlijk geslapen. Voor het eerst even uit kunnen slapen de kamer was schoon en zag er prima uit. Het ontbijt was goed verzorgd en er werd snel bij gevuld. Campingbedje stond gelukkig ook op de slaapkamer dus de baby kon op tijd slapen.

Cons:

Was geen melk en suiker voor de koffie op de kamer

2026-07-25 • via Nuitee
S
Sarwa • family_with_children • nl
8
2026-07-24 • via Nuitee
A
Andrei Jurubita • solo_traveller • nl
8
good stay
Pros:

location, good sleep, quiet, TV (for casting)

Cons:

less than expected for a 4 star hotel

2026-07-24 • via Nuitee
C
conor • solo_traveller • ie
7
2026-07-23 • via Nuitee
P
Pinnock • couple • gb
8
2026-07-23 • via Nuitee
S
soua • family_with_children • fr
8
Bon rapport qualité prix surtout le fait que l'hôtel soit bien placé aussi, sinon le personnel est accueillant, ça v
Pros:

Son emplacement

Cons:

Les toilettes

2026-07-23 • via Nuitee
S
stephane • solo_traveller • fr
9
Pros:

Accueil et situation géographique

Cons:

Vieillissent

2026-07-22 • via Nuitee
E
Emmanuel • solo_traveller • fr
8
Pros:

L'emplacement central

Cons:

Ne pas pouvoir réserver une place de parking

2026-07-22 • via Nuitee
N
Nadia • family_with_children • za
7
2026-07-21 • via Nuitee
P
Paul • family_with_children • gb
8
Pleasant stay in location close to both train stations
Pros:

Nice and helpful staff, spacious room

Cons:

Room decor could be updated but was very clean

2026-07-21 • via Nuitee
A
Adalgisa Solange • family_with_children • fr
9
Pros:

Localização, o hotel agradável, ótimo pequeno almoço

2026-07-19 • via Nuitee
K
Kim • family_with_children • nl
8
2026-07-19 • via Nuitee
T
Türkdönmez • solo_traveller • tr
8
İyi konum,iyi fiyat, konforlu ve temiz
Pros:

Otel çalışanları ilgili ve kibardı. Otel şehre ve tren garı ile filx durağına yakındı. Kahvaltısı oldukça iyiydi.

Cons:

Erken check in yapamadık. Ama valizlerimizi emanete almaları iyi oldu.

2026-07-19 • via Nuitee
A
Arlette • solo_traveller • be
8
Tres bon sejour
Pros:

Le cadre charmant la situation geographique et la disponibilite du personnel

2026-07-18 • via Nuitee
A
AL RASHID • extended_group • bd
10
2026-07-18 • via Nuitee
A
AL RASHID • extended_group • bd
10
2026-07-18 • via Nuitee
A
AL RASHID • extended_group • bd
10
2026-07-18 • via Nuitee