Staybridge Suites Louisville - East by IHG

Hotels
•
Staybridge Suites
8.2 (1044 reviews)
11711 Gateworth Way , Louisville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good value for money
Cons:
Cleanliness issues
Breakfast quality complaints

Categories

Cleanliness
7.66
Room could have been properly cleaned, some reviews mentioned moldy box springs and burnt breakfast items.
Service
9.13
Amazing staff, very accommodating and friendly experiences reported.
Location
8.67
Convenient location close to the Expo Center, as well as various attractions.
Room Quality
8.12
Spacious rooms with good amenities, though some issues with pillows mentioned.
Amenities
8.15
Good kitchen area and fire pit, though some issues with breakfast quality.
Value for Money
8.61
Great value compared to other hotels with similar pricing.
Food and Beverage
6.66
Breakfast options were minimal and food quality was criticized by multiple guests.
Overall Experience
8.63
Had a great stay overall, many guests enthusiastic about recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-20 17:53

Property Description

Luxurious All-Suite Hotel

Spacious Outdoor Pool and Deck
Enjoy a relaxing day by our spacious outdoor pool and deck, perfect for soaking up the sun and unwinding during your stay.

Convenient Amenities and Services
From the fully equipped kitchenette in each suite to the hot breakfast buffet served every morning, we ensure your comfort and satisfaction throughout your visit.

Fitness and Business Facilities
Stay active in our well-equipped fitness center or take care of work tasks in the business center, offering everything you need to stay on top of your game.

Book your stay at the Staybridge Suites Louisville – East now for a memorable and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1044 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 8.63
S
Sidney • couple • us
10
Absolutely loved our stay, will definitely be back.
Pros:

Secluded, and home feeling.

Cons:

Nothing.

2026-05-13 • via Nuitee
K
Key • family_with_children • us
8
N/A
Pros:

BREAKFAST WAS FINE. BED WAS COMFORTABLE

Cons:

ROOM SMALL, BREAKFAST COULD USE MORE OPTIONS AND PORK SUBSTITUTES, MANY CAN'T EAT PORK. TURKEY OR CHICKEN WOULD BE NICE

2026-05-12 • via Nuitee
S
Sexton • solo_traveller • us
9
The location was great!! The breakfast was wonderful and not always the same. The staff was kind. I
Pros:

The hotel was nicely decorated. The breakfast was always good. The room was comfortable.

Cons:

There was a hole in the wall in the bathroom area, bathroom door knob didn't want to latch, No linens in the room for the hide-a-bed, floor edging tile fell off, the bathtub floor was scratched up and there was black hair on the toilet when we arrived.

2026-05-12 • via Nuitee
R
RNiehaus • solo_traveller • us
8
Worked well for us
Pros:

Clean and spacious room. Good breakfast selections. Good location. Fresh baked cookies at the front desk.

Cons:

Low sitting toilet. Asked for light housekeeping, did not refill paper products. 4 night stay, only changed towels once.

2026-05-11 • via Nuitee
K
Kindra • family_with_children • us
10
2026-05-11 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

I liked that the room was completely stocked with everything you could need. It had pots and pans silverware plates and bowls a full refrigerator. It blew my mind

Cons:

I personally liked it but my husband said it was a little smaller than what the pictures made it seem like. I liked it though.

2026-05-11 • via Nuitee
C
Cynthia • couple • us
8
2026-05-10 • via Nuitee
J
James W Chamberlin • extended_group • us
3
We would not stay there again.
Pros:

The location was good. The staff was friendly.

Cons:

Our room did not get cleaned for the first two days. It took three complaints to get action. Only one roll of toilet paper was provided. When we ran out they only provided one roll.

The facility was in need or refurbishment.

2026-05-10 • via Nuitee
K
Kimberlin • solo_traveller • us
10
My stay was awesome!! I truly enjoye my stay convenience of being close to my Family 11 to 20 mins from
Pros:

Friendly staff

Cons:

No issues

2026-05-08 • via Nuitee
K
Kimberlin • solo_traveller • us
10
2026-05-08 • via Nuitee
O
O'Leary • solo_traveller • us
8
2026-05-07 • via Nuitee
M
Marat • couple • kz
7
В общем не плохо для Кентукки
Pros:

Удобный номер со всем необходимым.

Cons:

За 3 дня проживания ни разу не убирались, потому что были выходные дни, начиная с пятницы. Завтрак был ужасным, совсем нечего есть по нашим меркам видимо и вся посуда одноразовая.

2026-05-05 • via Nuitee
M
Missy • solo_traveller • us
10
Pros:

The location was great for getting to the Derby. The staff was friendly and accommodating.

2026-05-04 • via Nuitee
K
kiola • extended_group • us
10
2026-05-02 • via Nuitee
K
Keaungie • solo_traveller • us
10
2026-04-30 • via Nuitee
L
Lolita • solo_traveller • us
8
2026-04-29 • via Nuitee
T
Thomas • solo_traveller • us
8
2026-04-28 • via Nuitee
V
Vincent • couple • us
10
2026-04-27 • via Nuitee
R
Rosario • solo_traveller • us
10
2026-04-23 • via Nuitee
S
Sable • family_with_children • us
7
Decent stay and plan to again
Pros:

The size of the king suite was amazing! Exactly what we needed!

Cons:

One lamp in the bedroom didn’t work and didn’t like having to go down to exchange towels for fresh ones.

2026-04-13 • via Nuitee