Staybridge Suites Louisville - East by IHG

Hotels
Staybridge Suites
8.2 (1073 reviews)
11711 Gateworth Way , Louisville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good value for money
Cons:
Cleanliness issues
Breakfast quality complaints

Categories

Cleanliness
7.66
Room could have been properly cleaned, some reviews mentioned moldy box springs and burnt breakfast items.
Service
9.13
Amazing staff, very accommodating and friendly experiences reported.
Location
8.67
Convenient location close to the Expo Center, as well as various attractions.
Room Quality
8.12
Spacious rooms with good amenities, though some issues with pillows mentioned.
Amenities
8.15
Good kitchen area and fire pit, though some issues with breakfast quality.
Value for Money
8.61
Great value compared to other hotels with similar pricing.
Food and Beverage
6.66
Breakfast options were minimal and food quality was criticized by multiple guests.
Overall Experience
8.63
Had a great stay overall, many guests enthusiastic about recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-20 17:53

Property Description

Luxurious All-Suite Hotel

Spacious Outdoor Pool and Deck
Enjoy a relaxing day by our spacious outdoor pool and deck, perfect for soaking up the sun and unwinding during your stay.

Convenient Amenities and Services
From the fully equipped kitchenette in each suite to the hot breakfast buffet served every morning, we ensure your comfort and satisfaction throughout your visit.

Fitness and Business Facilities
Stay active in our well-equipped fitness center or take care of work tasks in the business center, offering everything you need to stay on top of your game.

Book your stay at the Staybridge Suites Louisville – East now for a memorable and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the credit card used for the booking must be shown at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1073 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 8.63
C
Christopher solo_traveller us
9
2026-07-25 via Nuitee
C
Cheyanne couple us
8
2026-07-18 via Nuitee
S
Sidney couple us
5
We originally booked a king suite and was later downgraded to a queen suite because of a leak in the bathroom from the s
Pros:

The area

Cons:

Leaks in room

2026-07-16 via Nuitee
N
Nick family_with_children us
10
Pros:

Great place to stay, clean and friendly

2026-07-14 via Nuitee
E
Euan solo_traveller gb
7
2026-07-13 via Nuitee
A
Amy family_with_children us
6
Clean and convenient.
Pros:

The property was very clean and easy to get in and out of. The staff were very friendly and helpful. The breakfast was always fresh and plenty of options.

Cons:

The walls are thin, we were traveling for a basketball tournament and had a team of teen girls on the floor above us. We could hear them running around late into the night. I had to step out of my room on more than one occasion and ask them to keep it down.
I didn’t realize we had to request for the room to be cleaned so the four nights we were there we had no trash picked up and had to get clean towels from the front desk.

2026-07-13 via Nuitee
J
Jordan couple us
7
2026-07-12 via Nuitee
M
Mohamed family_with_children ch
9
2026-07-10 via Nuitee
S
Sidney solo_traveller us
4
2026-07-06 via Nuitee
P
Price solo_traveller us
10
2026-07-06 via Nuitee
D
Dollberg family_with_children us
5
It worked for the night, but I won’t be back.
Cons:

The room smelled like old microwaved food. The refrigerator was covered in some sort of food on the front that grossed me out. My first use of the bathroom I had a large beetle crawl on the back of my neck and creeped me out for the rest of my stay. I had to look it up to make sure it wasn’t a bed bug because I felt this place might have them and immediately searched the bed.

2026-06-27 via Nuitee
G
gregory solo_traveller us
10
Pros:

How nice the people was and how comfortable the stay was

Cons:

Nothing

2026-06-23 via Nuitee
S
Sandi Fisher solo_traveller us
9
Great location and great value!
Pros:

Location was great, staff was friendly, good breakfast, and free guest laundry.

Cons:

Needed a little TLC here and there, but overall was clean and well cared for.

2026-06-15 via Nuitee
R
Russell Lee family_with_children us
10
2026-06-14 via Nuitee
D
Diamon solo_traveller us
8
2026-06-13 via Nuitee
N
Naomi family_with_children us
7
2026-06-12 via Nuitee
C
Carl couple us
10
2026-06-11 via Nuitee
M
Mike family_with_children us
6
2026-06-08 via Nuitee
S
Shannon solo_traveller us
10
Pros:

The staff were nice the hotel was in a good area and very clean

Cons:

The washer and dryers people didnt take there stuff when it was done so we had to wait hours just to dry our clothes

2026-06-05 via Nuitee
J
Jasmine solo_traveller us
5
Pros:

The room had a full fridge and freezer

Cons:

Front desk hung up on us multiple times. Beds are super hard.

2026-06-01 via Nuitee