Best Western Braintree Inn

Hotels
Best Western
7.6 (576 reviews)
190 Wood Rd , Braintree , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Poor breakfast options
Small bathrooms

Categories

Cleanliness
6.74
Room cleanliness received positive mentions, but some reviews indicated issues.
Service
8.21
Staff were friendly and helpful, but there were mentions of abrupt service experiences.
Location
8.75
Multiple reviews highlighted the convenient location of the hotel.
Room Quality
6.7
Feedback indicated cramped rooms and mixed experiences with bedding comfort.
Amenities
7.73
Amenities like breakfast received mixed reviews, with some satisfaction.
Value for Money
8.19
Generally described as affordable for the quality provided.
Food and Beverage
6.74
Breakfast options were criticized and considered sub-par.
Overall Experience
7.71
Overall, the hotel had a mixed experience with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:01

Property Description

Convenient Location
Located in Braintree, Best Western Braintree Inn offers easy access to Boston and Cambridge, making it an ideal choice for travelers looking to explore the area.

Comfortable Rooms
Each guest room is equipped with modern amenities such as air conditioning, microwave, fridge, and flat-screen TV, ensuring a comfortable stay for all guests.

Delicious Breakfast
Start your day right with a complimentary buffet breakfast served every morning at the hotel, providing a variety of options to suit every palate.

Experience comfort and convenience at Best Western Braintree Inn. Book your stay now for a memorable trip to Braintree!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 576 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.71
J
Jan couple us
10
Just what we needed after a ten hour drive.
Pros:

Staff was friendly and helpful. Breakfast was above average, clean, well maintained, counter staff was cheerful friendly and on top of it all. Many thanks1

Cons:

I found the placement of the sink outside of the bathroom unusual. First time I have ever seen that done before. However it did not negatively effect our stay.

2026-05-29 via Nuitee
W
Wilnise couple us
6
2026-05-28 via Nuitee
P
Patrick solo_traveller us
7
2026-05-26 via Nuitee
D
Douglas solo_traveller us
8
2026-05-26 via Nuitee
N
Nyanah couple us
1
Awful awful awful would not recommend seeing here
Pros:

Rude and disrespectful profiling discriminating

Cons:

Everything from the time I walked in how unwelcome how disrespectful the woman at the desk was how unwelcoming she was how she basically told me made up some fake policy and then screaming in my face trying to fight with me. I don’t even know why I didn’t do anything and then basically he told me they’ll give me my money back if they don’t want me at their property.

2026-05-22 via Nuitee
L
Linda couple us
8
connivant to where we were going... visiting family
Pros:

Everything was nice. breakfast was good. egg's could be a little more flavorful, but overall they were good. the yogurt was very tasty.

Cons:

heat in room was a little off... it kicked in after a while so it was fine

2026-05-20 via Nuitee
J
Jefferson solo_traveller ht
10
Pros:

Everything

Cons:

N/A

2026-05-20 via Nuitee
J
Joan solo_traveller us
8
2026-05-19 via Nuitee
F
Fatimah solo_traveller us
1
Nastyyyy
Pros:

Nastyyyy

Cons:

Nasty

2026-05-18 via Nuitee
D
Ducarmel solo_traveller us
9
It was good
Pros:

It was fine

Cons:

I don't know

2026-05-14 via Nuitee
A
Adnerys couple us
10
2026-05-13 via Nuitee
C
Creseta couple us
5
It was just ok
Pros:

Did not get breakfast

Cons:

We were charged for staying over 11am

2026-05-11 via Nuitee
E
edwig couple us
6
Could be better
Pros:

Location is good

Cons:

Personnel is not courteous

2026-05-11 via Nuitee
G
glenroy couple us
10
2026-05-07 via Nuitee
L
Luckner Emmanuella couple us
7
Pros:

It’s good but need to add more choices of food

Cons:

N/A

2026-05-04 via Nuitee
T
Tiruhi family_with_children us
10
it was good
Pros:

averege .breakfast time starts too early and ands early , 6am to 9am.
tasty sosige and eggs,

2026-04-30 via Nuitee
A
Adnerys couple us
10
Pros:

Everything was great

2026-04-27 via Nuitee
D
Derek solo_traveller us
9
2026-04-25 via Nuitee
W
Wilmarie solo_traveller pr
8
Braintree Hotel
Pros:

Hotel esta bueno para pasar máximo dos días si estás de camino hacia otro destino. También cerca del mismo tienes un centro comercial. El desayuno fue un poco variado (huevos, bacon, yogurt,cereal,tostadas,café,pancakes).

Cons:

No me agrado mucho el trato del personal hacia mi persona me parecieron muy hostil y nada de humildad/welcoming. No me atrevía a preguntarle cosas por miedo a que me faltarán el respeto o algo parecido.

2026-04-25 via Nuitee
D
Donna solo_traveller us
2
Did not sleep well
Pros:

Good. No fruit w 8am

Cons:

Itchy all night

Toilet seat one bolt loose or broken UNSAFE.

2026-04-21 via Nuitee