Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Nice amenities
Cons:
Hidden costs
Cleanliness issues

Categories

Cleanliness
7.69
Some guests reported that the room was a bit dirty and outdated.
Service
9.16
Staff was noted to be extremely nice and helpful.
Location
8.7
Overall convenient and family-friendly location.
Room Quality
8.15
Rooms were clean but felt dated, and some amenities needed improvement.
Amenities
8.18
Pool and hot tub were loved by families, but parking fees were negatively highlighted.
Value for Money
7.14
Hidden costs like parking fees and additional charges for breakfast affected the perception of value.
Food and Beverage
8.69
Restaurant on premises was delicious, and the breakfast was noted as a nice change.
Overall Experience
8.66
Despite some issues, guests generally enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:03

Property Description

Resort-Style Accommodation
Experience the charm of Best Western Plus Cairn Croft Hotel, nestled on historic Lundy's Lane in Niagara Falls, Ontario. Just a short distance from the iconic Niagara Falls, our hotel offers a unique blend of comfort and convenience.

Amenities Galore
Indulge in our indoor heated pool, two hot tubs, and a tropical courtyard for a relaxing stay. Let your kids have a blast at the new arcade and two-story play park, ensuring fun for the whole family.

Local Attractions and Events
Explore nearby attractions like Horseshoe Falls, Marineland, and Niagara's Casinos. Immerse yourself in seasonal events such as the Niagara Wine Festival and weekend fireworks at the falls. With over 20 championship golf courses nearby, golf enthusiasts will be delighted with our convenient golf packages.

Book your stay at the Best Western Plus Cairn Croft Hotel today and elevate your Niagara Falls experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Incidental damage deposit is taken upon check-in. Valid photo ID and credit card are required.

This hotel is a nonsmoking property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1265 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 7.14
Food and Beverage: 8.69
Overall Experience: 8.66
M
Martine • family_with_children • ca
8
2026-07-04 • via Nuitee
S
Sydney • extended_group • us
10
First time to the falls. Will stay at this location again
Pros:

The kids enjoyed the pool. Having the restaurant attached was a plus. Great location. Very close to the falls. Room as depicted

Cons:

Getting into parking lot was a little challenging.

2026-07-03 • via Nuitee
G
Greco • family_with_children • ca
10
Pool and lounge area was top notch with the bar and arcade beside it . Will be back again ,
Pros:

The beds were so comfy had the best sleep.
The shower pressure was amazing .
Love how the rooms had espresso machine for morning coffee.that was a plus

Cons:

Not enough plugs in the room .
Outside the hotel door , there were grown men barking at me and my family . Other then that we had the best time

2026-07-01 • via Nuitee
J
Jameel • couple • pk
7
2026-07-01 • via Nuitee
T
Terzic • family_with_children • ca
10
2026-07-01 • via Nuitee
W
Waldemar • couple • ca
5
2026-06-29 • via Nuitee
M
Micheal • couple • us
9
2026-06-29 • via Nuitee
R
Ragonese • family_with_children • ca
4
2026-06-29 • via Nuitee
A
Anmol • couple • ca
7
Cons:

Washroom is not good taps are very old

2026-06-28 • via Nuitee
C
Cindy • couple • ca
10
I love it there! Have been there three times this year and will definitely be back!!
Pros:

Everything!! Comfortable beds! Clean! Friendly staff!

Cons:

Perhaps the only thing was the jets in the hot tub were not very strong…. But still lovely

2026-06-27 • via Nuitee
T
Tammi • solo_traveller • us
10
Awesome hotel Great value
Pros:

This hotel was amazing we had a room with three queen beds and the area was huge plenty of room to move around and for my grandson to play we absolutely loved this hotel

Cons:

We loved everything

2026-06-25 • via Nuitee
N
Nassim • solo_traveller • ca
10
Pros:

Oui

Cons:

Oui

2026-06-24 • via Nuitee
D
Demeyer • extended_group • be
7
2026-06-24 • via Nuitee
K
Kakauridze • solo_traveller • ge
10
2026-06-22 • via Nuitee
A
Anniesha • solo_traveller • gb
9
Pros:

The location is excellent. Roughly a 20 mins walk to the falls. Numerous eateries located close to the hotel. Staff pleasant and helpful.

Cons:

We stayed for 6 nights n paid for breakfast included. Not many options for breakfast, especially if you dont eat pork. Every day egg n toast. Some mornings we went out for breakfast to have something different.

2026-06-22 • via Nuitee
G
Gary • family_with_children • us
10
Perfect place to go with kinds
Pros:

It was very clean and the facilities were amazing. Good for those who have children

2026-06-18 • via Nuitee
I
Ivana • family_with_children • ca
10
Great place
Pros:

Everything

Cons:

Nothing

2026-06-15 • via Nuitee
J
Janelle • family_with_children • ca
9
overall we enjoyed our stay. And would definately come back
Pros:

We liked the pool and the room

Cons:

water pressure in shower could have been better

2026-06-15 • via Nuitee
M
Mr • solo_traveller • ca
10
2026-06-12 • via Nuitee
R
R4912GPdarrene • Business
10
Best hotel!
Pros:

Best hotel I've ever stayed in. Jacuzzi in the room, friendly staff, every accommodation seen to. Can't reccomend it highly enough!

2026-06-10 • via Tripadvisor