Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central, convenient location
Very clean rooms and hotel
Friendly and professional staff (majority of reviews)
Generous, well-organized breakfast
Comfortable, quiet rooms with good workspace
Good restaurant and nicely designed lobby
Fast, reliable Wi‑Fi and business-friendly amenities
Cons:
Paid parking
No pool
Price perceived as high / late booking costs
Billing/refund dispute and extra-charge complaints from some guests
Occasional unfriendly or unhelpful staff reported
Lobby crowded during events (cables/obstructions noted for elderly)

Categories

Cleanliness
9.2
Multiple reviewers explicitly praise cleanliness ("very clean", "cisto", "cleanliness at a high level"). Rooms and public areas frequently described as well maintained.
Service
9
Overall service is described as pleasant, professional and helpful (efficient check-in, attentive breakfast and reception staff), though a few reviews report unfriendly or unhelpful staff and a billing/taxi/refund complaint.
Location
9.4
Repeated strong positive mentions: central/safe location, walking distance to attractions, excellent metro access and convenience for getting around Sofia.
Room Quality
9
Rooms are described as comfortable, new, spacious enough with practical workspaces and quiet — well suited for business stays.
Amenities
8
Good on-site restaurant, generous breakfast and useful business amenities (call room, fast Wi‑Fi). Some negatives: no pool mentioned and parking/pet fees apply.
Value for Money
7
Mixed sentiment: many feel the experience is excellent for a 5-star business stay, but several mentions of high price, paid parking and serious billing/refund disputes lower perceived value.
Food and Beverage
9
Breakfast is frequently praised as generous and well organized; the hotel restaurant is described as good and friendly by multiple reviewers.
Overall Experience
9
Majority of reviewers report a highly positive stay ("perfect", would return), especially for business travel; a minority report significant billing/service issues, but overall experience remains strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Luxurious Accommodation
The newly refurbished rooms at Hilton Sofia offer stunning views, modern amenities, and a comfortable stay with soundproofing and stylish decor.

Convenient Location
Situated in Sofia's center, guests can easily explore the city with nearby attractions like South Park, National Palace of Culture, and the European Union metro station for quick airport access.

Exclusive Benefits
From a rich buffet breakfast to complimentary minibar items for Executive rooms and suites, Hilton Sofia ensures a delightful stay with added perks and privileges.

Experience luxury and convenience at Hilton Sofia - book now for an unforgettable stay!

Important information:

Located in Sofia’s center, Hilton Sofia is next to the South Park and opposite the National Palace of Culture. Next to the hotel is the European Union metro station, which takes guests to Airport in 25 minutes. Free Wi-Fi is available in public areas, and a free connectivity station with Apple and PC computers and printer is provided in the lobby.

The newly refurbished and soundproof rooms at Hilton Sofia are decorated in warm colors and offer panoramic park, city and mountain views, as well opening windows, mini-bar, smart TV, tea & coffee makers and safety deposit box. All rooms also feature a 40-inch LED flat-screen TV and a spacious seating area and working space.

A rich buffet breakfast is served daily at Hilton Sofia.

Guests in Executive rooms and suites can enjoy an addition voucher of 30 BGN Food & Drinks credit, per adult, per day and 4 complimentary mini-bar items.

Main pedestrian shopping street - Vitosha is just a 5-minutes’ walk away and Alexander Nevsky Cathedral is 20 minutes walking. A daily airport shuttle is offered upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

8.7
Based on 261 reviews
Cleanliness: 9.2
Service: 9
Location: 9.4
Room Quality: 9
Amenities: 8
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9
T
Tereza • solo_traveller • sk
10
2026-11-07 • via Nuitee
K
Krasimir • couple • gb
10
Pros:

It's absolutely stunning after the full renovation. We thoroughly enjoyed the suites on the top floor.

Cons:

Service, sense of exclusivity and personal touch are a bit down compared to what it offered in the past.

2026-11-04 • via Nuitee
M
Magdalena • extended_group • bg
9
2026-10-25 • via Nuitee
A
Anke • family_with_children • nl
5
Pros:

Property is ok although the trade fair was too much in the lobby and the cables with covers not easy for my mother of 85 to walk over

Cons:

The staff was not very friendly nor helpful - with many suitcases left us standing, taxi that we ordered for next day was not there - restaurant was good and friendly (oxbo)

2026-10-21 • via Nuitee
K
Kalinka • solo_traveller • bg
9
2026-10-20 • via Nuitee
V
Venelina • couple • bg
10
Прекрасен!
Pros:

Прекрасно местоположение в центъра на града, хотелът е много хубав, чистотата е на ниво, има всички необходими удобства. С удоволствие бихме посетили отново! Препоръчвам определено!

2026-10-19 • via Nuitee
G
GINKA • extended_group • bg
8
2026-10-19 • via Nuitee
D
Djoko • extended_group • mk
9
2026-10-14 • via Nuitee
Z
Zlatin • family_with_children • bg
10
2026-10-11 • via Nuitee
R
Ronaydenova • couple • bg
10
2026-10-10 • via Nuitee
E
Emil Čonkić • solo_traveller • rs
10
Pros:

Lep hotel, cisto, prostrano, standardno.

2026-09-18 • via Nuitee
A
Aram • couple • tr
10
Perfect stay
Pros:

The best hotel in Sofia

Cons:

Everything was just perfect

2026-09-18 • via Nuitee
Y
Yoel • solo_traveller • il
10
Pros:

Everything was very good

Cons:

The parking was we have to pay

2026-09-16 • via Nuitee
K
Konstantinos • couple • gr
8
2026-09-14 • via Nuitee
R
Robart Hristov • solo_traveller • bg
10
2026-09-13 • via Nuitee
D
Dusan • solo_traveller • rs
10
2026-09-04 • via Nuitee
I
Ioannis • couple • gr
10
2026-09-01 • via Nuitee
S
Semra • couple • bg
10
2026-08-31 • via Nuitee
M
Marijana Nadj • solo_traveller • rs
10
Pros:

Mirno mesto za odmor. Ljubazno osoblje.

2026-08-30 • via Nuitee
R
ruth • solo_traveller • au
9
My experience staying at the Hilton Sofia exceeded expectations & I enjoyed every aspect from bar service to breakfa
Pros:

I liked the location as the surrounding area appeared safe & green. Easy to get to city centre by an extremely efficient metro or an easy walk. It was welcoming & the staff were pleasant & helpful.

Cons:

Only thing lacking was a pool

2026-08-28 • via Nuitee